Systems Analyst / Technical Support Resume Winston-Salem NC - Hire IT People

SUMMARY:

Dedicated Systems Professional with 15+ years of experience in support of Information Systems and Applications.
Successful Implementation of Shop Floor Network and
Manufacturing Execution Systems.

TECHNICAL SKILLS:

OPERATING SYSTEMS: Active Directory Win XP Win 7 MS SQL HPUX Oracle MES Systems SNA Windows Server CISCO VOIP .NET Avaya Definity Citrix Server

SOFTWARE: MS Office Suite Access MS Project Track - It SQL Plus KRONOS DSI Time & Attendance VPN Cognos Crystal Reports Track It Symantec Diagwin/BOSS Back-up Systems Arc-Serve Veritas Net Manage

HARDWARE: Server Configuration Cisco Wireless Windows Servers HP - UX K-Class Servers High Availability Servers Cluster Management AS/400 Controllers Cisco Switches and Routers Lucent Technology (Avaya PBX)

LANGUAGES: AS/400 Query MS SQL LEAP COBOL SQL Plus.. .Net Domain Administration Visual Basic 6.0 MS SQL Server HTML UNIX TCP/IP XML

PROFESSIONAL EXPERIENCE:

Confidential ~ Winston-Salem NC

Systems Analyst / Technical Support

Responsibilities:

LAN/WAN Hardware support, Domain Administration for local and remote users
Client and Server configuration, Computer deployment,
Tier 1 & 2 Helpdesk Support and Troubleshooting, Applications Support
Perform Tape back-ups, featuring Arc-Serv, Net-Manage EMC2
Procedures and Processes Documentation, Instruction Materials.

Confidential ~ Greensboro, NC

Project Manager

Responsibilities:

Coordinated Project Activities / Issues and creation of MS Project plans.
Oversee the implementation of multiple Intel, UNIX Server & TSM Solutions
Work issues across Coalitions with Application owners & System Architects

Confidential ~ Winston-Salem, NC

School Administrator / Facilitator

Responsibilities:

Conduct the Business affairs of the school in cooperation with the Board of
Manage and prepare the budget, report on the school’s financial condition.
Responsible for the direction of the school’s Teachers, Staff and employees

Confidential ~ Winston-Salem, NC

Technical Support Manager

Responsibilities:

Team Lead Responsible for the direction of Site System Administrators
Configure and deployment of LAN devices on the Network. (CISCO)
Point of contact for Systems Support & software updates; Infrastructure Improvements, MES Administrator
Oversee Telecommunications & voice mail via Lucent Technologies (Avaya), VOIP systems.
Consult & support ERP Implementation Projects at multiple sites.
COGNOS, Access, Crystal Performance Reporting. LEAN Manufacturing Activities, Kaizen

Confidential ~ St. Joseph, MO

Manufacturing Engineer

Responsibilities:

Plant Layout and Design, Introduce “Cell Concept”, Kanban, Kaizen Events
Design manufacturing processes & routings; maintain Servers CNC Programs

Confidential ~ Wausau, WI

Manufacturing Engineer

Responsibilities:

Consult with Engineering to establish design release requirements.
Assist with layout of $65 million expansion, CNC Programming
Identify Quality Assurance concerns for Simultaneous Engineering projects

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Systems Analyst / Technical Support Resume

Winston-salem, NC

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