OBJECTIVE:

• More than 17 Years IT Experience, Seeking opportunity focusing on JOB ROLEs such as Project Coordinator/Project Manager(PM)/Products Manager/BPO/EAF/IT Architect/Project Portfolio Management; Business Application Management and Lead.

TECHNICAL SKILLS:

New Technologies Tools: RPA Automation Anywhere, RPA Leo, RPA OpenSpan

Operating Systems: Windows NT/2000/XP/Vista/Windows 7/8/10, MS DOS, HP - UX, Sun Solaris, Linux & Mac

Scripting Language:VBScript, JavaScript, Python, Ruby and c#

Database Systems: Oracle/7/8/8i/9i/10g/11g /12c,MS SQL Server 2000/2005/2008/2012 +, Access 95+, DB2

Bug Reporting Tools: HP Quality Center/ALM, TestDirector, TeamTrack, JIRA & Microsoft Office

Web Servers:Apache, Tomcat, Windows IIS

Version Control: MS Visual Source Safe, CVS

Software: MS Office Suite 95+, MS Project 2002, MS Visio 2002, MS Works, COUPA,SAP, Financial Software, Products, Swift Messages, FIX Protocol, Cognos.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Project Manager/BPM Coordinator/BPO/EAF/IT Architect

Environment: /Technology: Enterprise architecture Framework (EAF)/ Excel,(RPA)Robotic process automation, BPO/Balanced score Card, Fishbone Diagram, Virtual Machine/Citrix xenapp/ERP/SAP/IBM Mainframe/COUPA/EAS/BAM Plus/EAF/sharepoint virtualization, BAM Plus, Notepad++,Windows PowerShell, CSV files, XML, UNIX, Java, API, JSP, J2EE, Soap, C#,IBM WebSphere MQ, Windows, Mainframe, WebLogic, UNIX, SOA, Web Services, HTTPS, WSDL,API,XML Editors and MS Access.

Responsibilities:

• Perform Sprint Kickoff, Requirements gathering& JAD Session ;Walk-through the Documents/SRS/BRD and Conduction Meeting with Peers and cross functional Team to create and Update Documents of Business System Process for Automation Business Framework (RPA)/ project portfolio management(PPM) as per the System Requirements Specification(SRS).
• Developed, Analysis, Controls, Optimize, Maintain and Update Project Roadmap milestone/Gantt Chart/Burndown Chart and Business process Automation cases /Manual Business Process with Excel, text-file, CVS Files, System Tools and Windows power-shell as per the Project cycle requirements .Developed and Update PID(Project initialization Document) and define the purpose of the Product Initiation Document (PID)/Project Charter for capture and record basic information needed to correctly define and plan the project.
• Developed the RPA POC(Proof of Concept) Plan for Business Process Manager(BPM)/ project portfolio management(PPM)/Vendor Management with excel macros, Duplication ; If Statements, VBA Programmer/ Analyst Charts and Condition formatting for RPA Vendors Scorecards, RPA Project Road map and RPA Daily/Weekly status reports. Update POC for RPA Vendors and provide solution to procurement Business Division, Finance Division, EAS(Email Archive Systems)and Global Finance Division with RPA Tools(RPA Automation Anywhere, RPA Leo, RPA OpenSpan).
• Developed the Performance Measurement Using the Balanced Scorecard with excel macros, Charts, Advance filters, build a new custom Office Ribbon bar, Excel programming and customization, Excel Import and Export Data, Excel Connect to data MS Access and Excel Condition formatting for RPA Vendors .Update Balanced Scorecard for RPA Vendors and provide solution to procurement Business Division, Finance Division, EAS(Email Archive Systems), Global Finance Division and BMP/PMO/BPO/EAF/IT Governance/Citrix xenapp desktop virtualization/sharepoint virtualization/ERP with RPA Tools(RPA Automation Anywhere, RPA Leo, RPA OpenSpan).
• Developed and Update RPA Environment, BMP/RAP Suits with Virtual Machine/Citrix xenapp/ERP/SAP/IBM Mainframe/COUPA/EAS/ORACLE BAM Plus as per the System Requirements Specification(SRS) for OS IBM Mainframe, Terminal emulator/WIN7, Web-Based Cross Browser/Citrix xenapp desktop virtualization/sharepoint virtualization/ERP. Research, Developed and Update BMP/RAP Fishbone Diagram of root cause analysis with Excel Charts/PPT .Develop and update BAM Plus Pivot Table for Summery reports and Indicators with Conditional Formatting/Advance filters/Data Validation as solution to PMO/RPA/EAF Business Process Solutions with Multiple RPA Tools(RPA Automation Anywhere, RPA Leo, RPA OpenSpan).
• Provides input to executive management/IT Architect on industry best practices for maintaining EAF/BMP/RPA in all products and services Oracle BAM Plus Tool. Provides guidance for sustained EAF/RPA/IT system with a continuing focus upon improvement Robotic Process Automation (or RPA) of Business process automation technology based on the notion of software robots/BPO, the business process outsourcing/Enterprise architecture Framework (EAF) and Artificial Intelligence(AI).
• Ensures RAP/EAF IT compliance/security with international standards and any regulatory requirements for the IT System and Investments/procurement/Global Finance/Finance/EAS(Email archiving solutions)/Business Activity Monitoring(BAM Plus)/Enterprise architecture Framework(EAF)/BPO(business process outsourcing)/Citrix xenapp desktop virtualization/sharepoint virtualization/ERP/.
• Drive System automation and efficiency improvements through automation(RPA). Define and Drive performance benchmarks and performance strategy across all critical product lines of RPA/EAF solutions.
• Directs the use of metrics in process monitoring, maintenance of attributes, and trending of process performance RAP Tools.
• Provides timely and informative reports to management on RAP Tools status, improvement initiatives, and management system operational and regulatory status RPA/EAF/Citrix xenapp desktop virtualization/sharepoint virtualization/ERP/EAF/(RPA)Robotic process automation with RPA Tools(RPA Automation Anywhere, RPA Leo, RPA OpenSpan).
• Compiles and contribute annual EAF/RAP Vendors license and capital budgets strategy. Applies effective communications, opinions to Teams and evaluating alternatives for best decisions of BPO/EAF/RPA Vendors.
• Runs the review board of EAF/RPA, reviews, approves all change control documents EAF/BPO/RPA, approves verification and validation protocols with final reports of EAF/RPA with PowerPoint.
• Develop and provide strategic to Analysis of RPA Vendor Risk by RPA tool Score card and Onsite POC to reduce the Risk of RPA Vendor implementation cost and future of RPA vendor financial Risk Analysis .
• Analysis New tracking system and assign to the appropriate Team, Business Team, IT Support and Project Architect and also Close the open status Issue after Performing the Retesting EAF/RPA Tools. Collaborate with the team to ensure adequate support for the project managers as well as business and IT leaders. Create & manage reports related to IT projects. Coordinate project status reports and related review meetings. Assemble and disseminate project meeting notes to all team members and IT management. Assist project managers on initiatives as needed. Review and report on the project’s time tracking, resource utilization, budget and finances with RPA Tools(RPA Automation Anywhere, RPA Leo, RPA OpenSpan).
• Get, Educate, guide, mentor With best practices, strategy on implementing EAF/RPA/BPO/POC/Balanced Scorecard/BAM Plus/Citrix xenapp desktop virtualization/sharepoint virtualization/ERP. Work with EAF/RPA-Consultant Onsite /Off-site, Business/IT team members/architect on EA Tools Strategy, POC, Scorecard, methodologies and documentation and also help to Business/IT team to develop and execute RPA/BPO/EAF-data, EAF/RPA-cases, EAF/RPA-suites, EAF/RPA-tractability matrices, EAF/RPA/Scorecard Status Report, RPA Summary Reports, Scorecard/RPA Logs, Maintain RPA/EAF/Scorecard issue, RPA Scorecard, RPA POC, root cause analysis with Fishbone Diagram and RPA/EAF System defect databases.

Confidential, NJ

Product Manager/ Project Coordinator/EAF/IT Architect/ System Architect

Environment: /technologies: CVS, XML, UNIX, Java, API, JSP, J2EE, Soap, IBM WebSphere MQ, Windows, MAC, WebLogic, UNIX, SOA, Web Services, HTTPS, WSDL,API,XML Editors, UltraEdit, BeyoundCompare, SQL Developer, Toad, Swift Message, (EMS/OMS, buy side/sell side) and ORACEL.

Responsibilities:

• Kickoff Project charter, Sprint Session/Meeting, JAD and Perform Walk-through the Documents/SRS/BRD and Conduction Meeting with Peers and cross functional Team to create and Update Documents of System testing for Automation Business Framework and manual Testing as per the System Requirements Specification(SRS).
• Developed, Control, Optimize and Update POC(Proof of Concept) Plan, Roadmap milestone, Business process, Automation/Manual Business Process with Excel, text-file, System Tools and Python as per the SRS document and changes in the Requirements.
• Developed and Update Environment, Suits with Virtual Machine VIRTUALBOX/Citrix App as per the System Requirements Specification(SRS) for OS LINIX,MAC,WIN7/8, Web-Based Cross Browser Compatibility Testing.
• Provides input to executive management on industry best practices for maintaining quality in all products and services. Provides guidance for sustained quality system programs with a continuing focus upon improvement.
• Oversees development of personnel within the quality department; directs programs and prepares employee development plans.
• Ensures IT compliance/security with international quality standards and any regulatory requirements for the System and Investments/procurement/Global Finance/Finance/EAS(Email Archive Solution).
• Facilitates the setting of both short term and long term goals of the Quality group and ensures accountability for achieving results.
• Drive System automation and efficiency improvements through automation. Define and Drive performance benchmarks and performance testing strategy across all critical product lines
• Directs the use of metrics in process monitoring, maintenance of quality attributes, and trending of process performance.
• Provides timely and informative reports to management on product quality status, quality improvement initiatives, and quality management system operational and regulatory status
• Compiles and controls annual expense and capital budgets. Applies effective communications in providing clear directives, soliciting the opinions of others, and evaluating alternatives for best decisions.
• Runs the System review board, reviews and approves all change control documents, and approves verification and validation protocols with final reports.
• Analysis New defect in tracking system and assign to the appropriate Programmer, System Analyst, and Project Analyst and also Close the open status Issue after Performing the Retesting.
• Mentor/Provide, Educate, guide, New/Old System Consultant Onsite /Offsite System team members on test methodologies and System documentation and also help to System team to develop and execute Test-data, Test-cases, Test-suites, tractability matrices, System Status Report, System Summary Reports, System Test Logs, Maintain System issue, root cause analysis of issues and System defect databases.

Confidential, NY

Sr. Project Coordinator/Manager/QA Architect/Technical Lead

Environment: /Technologies: C#, ASP, JAVA CVS, XML, UNIX, Java, API, JSP, J2EE, Soap, IBM WebSphere MQ, Windows, MAC, WebLogic, UNIX, SOA, Web Services, HTTPS, WSDL, AS400, XML Editors, UltraEdit, BeyoundCompare, TestPartner, SQL Developer, Toad, Swift Message and ORACLE .

Responsibilities:

• Developed and Update the Test Plan, Test data, Traceability matrix and Test cases of System testing as per SRS(software requirements specification document) with in Keyword Driven Automation testing Framework Using Excel, Text Files, Swift Messaging system(Clearing House Interbank Payments System (CHIPS)), IBM WebSphere MQ and System Tool TestPartner.
• Performed Audit testing with Banking and Accounting system to ensure financial compliance of Swift Messages System for Keyword Driven Automation testing Framework Using Excel and System Tool TestPartner/UFT/QTP.
• Create test data using flat files, excel and database for swift messages testing on VM VIRTUALBOX and VMware with Web-application Develop on C#, ASP, JAVA and IE.
• Conduct testing with different multiple Internet Browsers compatibility on Virtual Machines of Virtual Box .
• Performed business requirements analysis and use case to update test cases for Keyword Driven Automation testing Framework Using Excel, IBM WebSphere MQ and System Tool TestPartner/UFT/QTP/IE11.
• Performed data validation testing of XML Swift Messages, IBM WebSphere MQ with ORACLE by writing SQL queries with Tool IDE SQL Developer/TOAD with in Keyword Driven Automation testing Framework System Tool TestPartner/UFT/QTP.
• Write Traceability matrix in Excel and do Validation of Swift Messages in the ORACLE Data base by using SQL Developer with Keyword Driven Automation testing Framework using flat files, excel and database with System Tool TestPartner/UFT?QTP.
• Write test UNIX Scripts to test the IBM WebSphere MQ and Swift message with in Keyword Driven Automation testing Framework Using flat files, excel, database, IE11and System Tool TestPartner/UFT/QTP.
• Establish and evolve formal System processes, ensuring that the team is using industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all System aspects of releases, providing System services and coordinating System resources internally and externally.
• Lead and mentor System team members, as well as manage outside contract testers.
• Develop and execute test cases, scripts, plans and procedures (manual and automated).
• Perform Validation of Trade using APPS Event Logs for the Automated Trade Swift messages and XML IBM WebSphere MQ .
• Created complex SQL and PL/SQL queries in SQL Developer to perform data validation testing of ORACEL databases and XML Database for IBM WebSphere MQ and Swift messages.
• Developed and Update Test Environment, Test Suits with Virtual Machine VIRTUALBOX as per the System Requirements Specification(SRS) for OS UNIX/LINIX,MAC,WIN7/8, Web-Based Cross Browser Compatibility Testing.
• Provide,, guidance, mentor junior/senior System Team/Cross Fictional Team and System team members/cross functional team/support team with test methodologies ;System documentation .Also help to System team cross functional team/support team to develop and execute Test-data, Test-cases, Test-suites, tractability matrices, UNIX Scripts using Cygwin tool on windows box, REHL, CENTOS, ORACLE LINUX, MAC and SUNSolaris8/11,SQL Scripts using IDE TOAD/SQL Developer/ sql server management studio 8/12/14 and SQL*plus, System Status Report, System Summary Reports, System Test Logs, Maintain System issue, root cause analysis of issues and System defect databases
• Developed and Update System testing documents for Automation testing Framework Selenium Using Excel, CVS File, Text File, Python Script and System Tools as per the requirement of the QUANT Automation/manual Professional Trade Plan.
• Created test labs and test scenarios for both manual and automated testing for Swift Messages System and IBM WebSphere MQ for Keyword Driven Automation testing Framework and create the tickets for the issues in HPQC/ALM-Defect Tracking System.
• Performed retesting of Application after Issue/Bug is fixed and change the status of the issue in HPQC/ALM-Defect Tracking System.
• Wrote SQL queries in SQL Developer to access the data from the ORACEL database tables and crosscheck the results in XML.
• Wrote and Update SQL queries for automated regression testing for Keyword Driven Automation testing Framework Using Excel and System Tool TestPartner and database.
• Version control tool CVS to Develop, maintain and organize all internal test plans, test cases, testdata and test results documents.
• Conduct System meetings with cross functional teams, System Manager, System team On-site and offshore and also update the System status reports of System testing for Keyword Driven Automation testing Framework.
• Educate, guide, and mentor junior System team members on test methodologies and System documentation and also help to System team to develop and execute Test-data, Test-cases, Test-suites, tractability matrices, System Status Report, System Summary Reports, System Test Logs, Maintain System issue and System defect databases

Confidential, NY

Project Coordinator/Manager/QA IT Architect/ System Architect

Environment: /Technologies: JIRA, XML, UNIX, Java, API, JSP, J2EE, Soap, Windows, MAC,SAP, WebLogic, UNIX, SOA, Web Services, HTTPS, WSDL, AS400, XML Editors and SQL Server SQL Developer.

Responsibilities:

• Planned, developed, implemented and maintained test scripts and Task Distributions for the System Testing .
• Perform creating, Maintain & Execute test cases for Functional and Regression testing SQL Server/Oracle based data streams of flat file in dynamic environments with extensively working with Testers, Developers and Managers.
• Perform compatibility testing with different and multiple operating system (MAC, Windows and UNIX) as well as on different multiple Internet Browsers like (IE, Firefox, Mac) and cross mobile testing framework (android, blackberry, iphone ipad) .
• Perform testing on Virtual Systems developed on VM VIRTUALBOX and VMware for multiple operating system (MAC, Windows and UNIX) as well as on different Internet Browsers like (IE, Firefox, Mac) .
• Performed complex functional, data validation on staging of data for Complex Events of the system API on the Log file and Data base Testing with SQL for SQL Server/Oracle and Cognos reports .
• Write SQL for Data Validation on different Database down the System, Staging and Production environment SQL Server/Oracle and Cognos reports.
• Wrote SQL and PL/SQL queries to access the data from the database tables and crosscheck the results SQL Server/Oracle.
• Wrote SQL and PL/SQL queries for regression testing on SQL Server/Oracle RDBMS for database testing of Cognos Reports.
• Perform Functional and Regression testing with Different Application by writing Test cases and executing them.
• Documented and recommended improvements for System processes and procedures after Analysis.
• Reproduced, verified, and validated issues documented in a defect tracking system HPQC and wrote tractability matrices, Routed tickets in the defect tracking system HPQC to the appropriate Programmer, System Analyst and Project Manager in the HPQC .
• Wrote and executed test cases for UAT

Confidential, NJ

Sr. Project Coordinator/Manager/Technical Lead

Environment: /Technologies: FIX Protocol, RUP, UML, Extreme Programming, AS/400, OS/400, QTP, TestDirector, Quality Center, Oracle, SAP 4.7, HTML, VBScript, Java 2.0, Java Servlets, WebLogic Server, TOAD, UNIX, SQL, PL/SQL, Apache Tomcat, IBM mainframe and client/server technologies, MS Visual Source Safe, XML,EDI, ETL.

Responsibilities:

• Planned, scheduled, and implemented System testing for data Validation following SOP throughout process.
• Prepared reports on test results, defect analysis, and overall testing progress of System Cycle for SOP Application.
• Defined test objectives, and wrote test cases for Report testing for each module .
• Performed complex functional, data validation on staging of data. Planned, developed, implemented, and maintained test scripts. Developed and maintained functional testing and regression testing.
• Provided guidance/mentoring on automated testing, and shared knowledge with Junior Testers. Prepared and maintained manual test case documentation.
• Performed Manual Execution of SAP-Testing test cases.• Create test data for manual SAP-Testing in Excel and Textile.
• Performed compatibility with Browsers(IE) sap-testing with using SAP GUI and test data with Textiles and Excel test data.
• Performed data validation with SAP R/3 Data for staging testing for global repository with SQL. Documented and recommended improvements for System processes and procedures.
• Maintained System tool-set configuration and environment also perform UAT with client. Developed fully automated and portable QTP scripts and created modules, reusable QTP scripts for the use and reuse of other Testers .
• Performed testing by created test scenarios, monitored and application servers .
• Reproduced, verified and validated issues documented in a defect tracking system, and wrote tractability matrices based on use cases BRDs
• Routed tickets from a defect tracking system to the appropriate Programmer, System Analyst, and Product Analyst
• Wrote and executed test cases for UAT

Confidential, NY

Sr. System Analyst/Project Coordinator

Environment: /Technologies: AS/400,OS/400, RUP, UML, VBA. Agile/ Extreme Programming, C#,.NET, ASP.NET, VB.NET, VBScript, Sybase, TSQL, HTML, J2EE, Java 2.0, Microsoft Office, Java Servlets, Apache Tomcat, WebLogic Server, TOAD, UNIX, SQL, PL/SQL, Windows, web services, cross-browser, Flash, IIS, ASP, COM and Apache Tomcat.

Responsibilities:

• Communication and coordination between System, End Users and Development for very large complex Application .
• Provide guidance/mentoring for direct reports, directing daily tasks and conducting annual reviews and Create test labs and test scenarios for manual and automated testing/(EMS/OMS, buy side/sell side).
• Develop, maintain, and organize all internal and new Use Cases, test plans and test results documents, Conduct System meetings by status report to Project Manager and System Manager with status reports
• Perform data migration testing using ETL tools, EDI, OLAP, Oracle, SQL, and PL/SQL with Windows, UNIX, Sun Solaris, Linux platforms for VLDB (very large databases) .
• Write test cases and create test materials based on software requirements to prepare for software testing also configure, Setup and maintain test environments to ensure test effectiveness.
• Develop complex test-data in to the flat file for ETL testing and load test-data using SQL script and ETL SCRIPT for data-driven testing.
• Develop SQL TO Verify that data is transformed correctly according to various business requirements and rules OF ETL testing (Extract, Transform, and Load) of FIX messages OF Automation trade Algorithm.
• Develop SQL TO Make sure that all projected data is loaded into the data warehouse without any data loss and truncation of Automation trade Algorithm FIX messages . Develop SQL TO Make sure that ETL application appropriately rejects, replaces with default values and reports invalid data of Automation trade Algorithm FIX messages.
• Develop SQL TO Make sure that data is loaded in data warehouse within prescribed and expected time frames to confirm improved performance and scalability.
• Report testing by validated the Report GUI and Functional testing of the reports by looking against the data displayed in data mart and reports. Perform FIX message migration using FTP Tools from UNIX BOX to Window BOX.
• Develop, maintain, and execute test plans, test case, and manual testing, using SQL scripts for Oracle with TOAD, for functional, regression, system testing for FIX Message Migration in the Database.
• Use testing tool System Automated Functional and Regression Testing. Work with testing tool create Test cases, tracking defects and issues. Perform test coverage, testing progress and bug trends to monitor and report software risks, release readiness Report, issues found and verify fixes to help improve product quality, test coverage, testing progress and bug trends by monitor and report software risks and release readiness.
• Route tickets from a defect tracking system in the HPQC to the appropriate Programmer, System Analyst, and Product Analyst. Perform manual user acceptance testing (UAT)

Confidential, NY

Project Coordinator-manager/IT Architect& Lead

Environment: /Technologies: TestDirector, SAP 4.6c, SAP GUI, Java, JSP, J2EE, Windows 2000, WebLogic Server, UNIX.

Responsibilities:

• Developed and implemented test plans, and setup test priorities and test scenarios
• Tested application compatibility in all versions of Netscape and Internet Explorer browsers
• Developed automated test suite for regression testing for each new build
• Manually performed back-end testing by writing SQL and PL/SQL queries
• Involved in gathering business requirements and user requests, and bug status meetings
• Executed test scenarios, analyzing the actual results against the expected results
• Utilized TestDirector to manage the testing process, including: databases creation, planning and building requirements, test plan creation, test execution, entering and tracking defects in Defects Manager.
• Performed exception handling; wrote exception handler functions, and modified the scripts to keep modularity and re-usability in clear view

Confidential

Product flow Manager

Environment: /Technologies: TestDirector, SAP 4.6c, SAP GUI, Java, JSP, J2EE, Sybase, Windows 2000, WebLogic Server, UNIX.

Responsibilities:

• Performed Windows admin task with VMware installation of multiple Windows Operating Systems. Create shell script and install update patches of software install on the windows BOX, oracle database and SQL server.
• Update the Windows environments in Virtual machine to improve the Performance of Database oracle and sql Servers for Development, Testing and Production. Developed and implemented test plans, and setup test priorities and test scenarios
• Tested application compatibility in all versions of Netscape and Internet Explorer browsers. Developed automated test suite for regression testing for each new build. Manually performed back-end testing by writing SQL and PL/SQL queries with sql server database and tables.
• Involved in gathering business requirements and user requests, and bug status meetings. Utilized TestDirector to manage the testing process, including: databases creation, planning and building requirements, test plan creation, test execution in Test Lab Manager, entering and tracking defects in Defects Manager.

Windows Database Admin Software ENGINEER

Confidential

Environment: /Technologies:, TestDirector, SAP 4.6c, SAP GUI, Java, JSP, J2EE, Sybase, Windows 2000, WebLogic Server, UNIX

Responsibilities:

• Performed Windows admin task with DUAL OS installation of multiple Windows Operating Systems including: Windows(95,98,2000,xp and NT).
• Create shell script and install update patches of software install on the windows BOX, oracle database .
• Update the Windows environments in Virtual machine to improve the Performance of Database oracle and SQL Servers for Development, Testing and Production. Install COBAL,BASIS,FORTRON,C,PASCAL Languages, 86 Assemblers and SAP on Windows BOX and Update the new versions .Provide and Mentor to group of I.T. with COBAL85,BASIS,FORTRON-77,C and PASCAL.
• Developed and implemented POC(Proof of Concept) plans and setup test priorities and test scenarios.
• Tested application compatibility in all versions of Netscape and Internet Explorer browsers. Developed automated test suite for regression testing for each new build.
• Manually performed back-end testing by writing SQL and PL/SQL queries with SQL ORACLE database and tables.
• Involved in gathering business requirements and user requests, and bug status meetings. Utilized TestDirector to manage the testing process, including: databases creation, planning and building requirements, test plan creation, test execution in Test Lab Manager, entering and tracking defects in Defects Manager.