It Department – It Technician / Oracle/agile Administrator Resume
SUMMARY:
- Previously supporting Gilead Sciences in Foster City, CA and their site in Cork, Ireland. Supporting day to day operations, Oracle/Agile PLM Administration, Tier 2 support desk level troubleshooting and root cause analysis, and database testing. Part of the multi - site implementation support team, under the supervision of Jim Lambe (Gilead) and Arun Cavale (NexInfo).
- One year contract with Integra LifeSciences as Agile PLM Functional Consultant, I was part of a corporate implementation team going from site to site bringing corporate facilities on to the Oracle R12 and Agile PLM 9.3.2 platforms. Duties included: Parsing and formatting of import data, Mock loads, Production Loads, Database testing, Development of Regulatory Test Scripts, Development of User Materials, On site user and go live support. Job included much travel, domestic and international. I was given high praise from my direct managers John O’Callaghan and Donna Shaw and regrets on my departure but their 3 year corporate project is coming to completion.
- As lead configuration coordinator with DRS Technologies for 15+ years, and the Oracle/Agile PLM database administrator, I developed all related processes and wrote CM guidelines and procedures. I led CM for all internalaudits including ISO-9001 and CMMi, working with all departments to release information to the rest of the business.
- I hosted CCB meetings, participated in design review meetings and represented the CM department in most regular company meetings. I also wrote all CM materials and trained the entire company on several occasions. My duties as Oracle/Agile PLM database administrator included creating workflows, setting up user privileges, reusable criteria, privilege masks, as well as adjusting Agile pages and fields to fit the requirements of the business. I was the point person for importing mass data and attachments as well as extracting technical data packages including top down BOMs and attachments. I worked closely with Project Management and am a Microsoft Project user. The last Oracle/Agile upgrade was in 2013 to version 9.3.1. I administered Agile Product Collaboration, Agile Product Cost Management, Agile Product Governance & Compliance, Agile Product Quality Management and AutoVue.
TECHNICAL SKILLS:
SKILLS: Proficient Oracle/Agile PLM, Oracle/Agile Administrator, Made2Manage, AutoCad, Microsoft Operating Systems, and Microsoft Office Products. I am trained in Novell Administration, Unix Administration, Workgroups CMS Administration and Fourth Shift Administration. I also have experience OrCAD, Solidworks, Intralink for ProE, AccuRev, C++, Microsoft SQL, Apache Tom Cat, SharePoint. Completed in classes in Fundamentals of Manufacturing Control (APICS); Dale Carnegie Series, Lean Manufacturing, UCF Management and Leadership Series. Experienced trainer.
PROFESSIONAL EXPERIENCE:
Confidential
IT Department - IT Technician / Oracle/Agile Administrator
Responsibilities:
- Responsible for top level troubleshooting and problem determinationResponsible for PC hardware and software installations
- Experienced in PC hardware maintenance, upgrade and replacement
- : Engineering Support Department - Configuration Coordinator III
- Supervise the coordination and administration of configuration management activities.
- Formulate procedures for and execute the introduction of changes to engineering documents.
- Oversee the review of released engineering change data and change documentation activities to ensure adherence to configuration management procedures and policies
- Conduct Configuration Control Board meetings
- Prepare documentation for Configuration Control Board activities
- Support CM flow down into Made2Manage MRP system
- Develop materials for Oracle/Agile user’s and ISO documents procedures
CM ISO process Trainer
Confidential
Responsibilities:
- Oversee the review of released engineering change data and change documentation activities to ensure adherence to configuration management procedures and policies
- Support CM flow down into Made2Manage MRP system
Confidential
Engineerin g Services Department - MIS Administrator
Responsibilities:
- Implementation and Administration of Novell 50 user network
- Implementation and Administration of Fourth Shift MRP System
- Administration of Pro Engineer, Workgroup CMS and Unix 10 user network
- Administration of Microsoft Windows Nt 100 user network
- Implementation and Administration of Oracle/Agile CM
Confidential
Systems Trainer
Responsibilities:
- Write and maintain procedures and work instructions to support
Confidential
Engineering Services Department - Documentation Control Supervisor
Responsibilities:
- Duties included creating / revising Engineering drawings, Specification Documents, Procedures using AutoCAD, OrCAD, Microsoft Word.
- Creating and processing Engineering Changes, Deviations and Waivers
- Managing personnel resources, scheduling / prioritizing workflow, supporting the transition of Engineering data to Manufacturing.
Confidential
Engineering Services Department - Documentation Specialist
Responsibilities:
- Duties included creating / revising Engineering drawings, Specification Documents, Procedures using AutoCAD, OrCAD, Microsoft Word.
- Creating and processing Engineering Changes, Deviations and Waivers