SUMMARY

• 12 years of experience in Confidential and Alcatel - Lucent Technology.
• Highly skilled in operations/maintenance of RNC/RSP/ATM/IP NETWORK.
• Trained in operational and maintenance BSS/MSS such as AXE 10/AXE810 and Alcatel.
• Trained in operational and maintenance GSM / GPRS / EDGE / UMTS /VOLTE, IMS.
• Hands on experience in OSS tools, Common Explorer & RBS Element Manager.
• Highly skilled in IMS, VOIP, GSM, OSS/BSS.
• Highly skilled operational and maintenance of A-SBC, I-SBC, PCSCF, 1/S CSCF.
• Provisioning IMT and PSTN trunks and E911 Trunks on VOLTE/IMS.
• Highly skilled operational and maintenance of SGSN/GGSN.
• 10 New Site Builds from design to launch. Setup site design reviews acceptances. Managed, attended oversaw initial site walks, pre-construction walks with vendors, telco, power and city. Managed complete projects through launch.
• Hands on experience with Confidential RNC and Alcatel 9370.
• Knowledge of IP/MPLS, Broadband, FTTx, LTE, VoLTE, VoIP.
• Knowledge of IMS, SIP, ISUP, TCP/IP protocol, IUcs, IUps, Gf, Gc, Gd, Gf, Gn, Gi, Gp, Gr, Gs standards.
• Strong performance and optimization skills.
• Good knowledge of CORE PS and CS.
• Confidential RNC theory, engineering, operation and performance.
• RNC performance management counters understanding including flow control, load control, call processing, processor utilization, and packet data handling.

TECHNICAL SKILLS

• WebMethods Integration Server 6.0/6.1
• WebMethods Developer 6.0/6.1
• Trading Networks
• Broker
• Monitor
• Modeler
• Deployer
• Workflow
• EDI
• XML
• RosettaNet
• Adapters - JDBC
• SAP
• File.
• Java
• C++
• VB 6.0

PROFESSIONAL EXPERIENCE

Sr VOLTE/IMS SYSTEM ENGINEER

Confidential, NEW JERSEY

Responsibilities:

• Provide Tier2 operations support for complex network problems with solid understanding of network protocols and call flows.
• Responsible for transport facilities designing, forecasting and optimizing the physical network for the NY and NJ markets.
• Hands on experience in OSS tools, Common Explorer & RBS Element Manager.
• Hands on experience in BSS sites integrations and performance /KPI parameters.
• RNC performance management counters understanding including flow control, load control, call processing, processor utilization, and packet data handling.
• Design network interfaces-augments/migrations/disconnects for MSNs (Edge, Core, IP, GSMoE), BSCs, RNCs, MSCs, Routers (Berr, CE, PE etc.), SGSNs (including IuCS/IuPS/IuR/Iub over ATM and IP links, interfaces such as Gb, IuU/IuC/S4/S6d/GN/S3S16/OAM/Console etc.), MMEs, Femtocells, SONUS, MGWs, Ethernet Switches etc.
• Hands on experience in remote cell site integration services for Mobility UMTS carrier, Sector Add, NSB and LTE in markets.
• Proficient in multiple technologies (GSM, UMTS, UMA, IMS) and platforms (Alcatel Lucent, Confidential, Mavenir, ACME, Radisys.
• Closely work with Engineering and design teams in TMO and vendors for launching new features in to the network.
• Provide support for performance team by troubleshooting KPI related issues and trending statistics
• Proven ability to multitask and effectively handle multiple competing priorities
• Experienced working in various IMS nodes (SBA, CSCF, TAS, MRF) and SIP peering (SBC, BGCF)
• Provided training for various cross functional teams
• Provided support for LTE /CSFB launch and currently involved in VoLTE/eSRVCC activation
• Supporting E911 Regional war room.
• Supporting the GSM/UMTS/LTE modernization deployment activities by ensuring
• Performing daily/weekly end to end E911 audits (SCOUT, BSC, RNC, GMLC, MSS & SAS)
• Monitoring site performance and troubleshooting issues with the field teams.
• Working independently on projects as assigned.
• Provisioning and support emergency services VoIP.
• Ability to multi-task of critical Business requirements and responsibility.
• Outstanding written/verbal communication skills.

Sr PERFORMANCE ENGINEER

Confidential, NEW JERSY

Responsibilities:

• Strong UMTS skills and have the ability to "turn-up" the ports Monitoring and solving KPI issue after Confidential RNC rehoming.
• Confidential RNC theory, engineering, operation and performance.
• Hands on experience in Alcatel 5620.
• Maintaining ALCATEL RSP for UTRAN Iub, Iur, IuPS, IuCS.
• Team Lead for Node B rehome and RNC Rebalance, MSN rehome for ATM/IP sites and R2A,R2B,
• Monitoring creating Trouble tickets (Remedy) and fixing the problem. If necessary escalating to next level.
• Established monitoring system and database for management and network performance report.
• Pulling transmission details from Granite database and comparing with Alcatel 5620.
• Coordinating with Granite and Alcatel Team make sure that T1 Details are updated or configured.
• Integrating T1’s Confidential RNC and Alcatel 9370.
• Supporting Confidential and Alcatel for Node B rehome and MSN rebalance.
• Working with UMTS switches for PSTN Trunks.
• Coordinating with vendors Alcatel and Confidential for Node B rehome and MSN rehome.
• Working with MPC for IUB growth and MSN Rebalance.
• Preparing and designing CIQ for RNC Rebalance.
• Good Knowledge of CISCO ASR5K series Routers.
• Preparing and designing CIQ and Cut sheet for MSN rebalance.
• Ability to troubleshoot and debug issues for problem resolution.
• Monitoring high utilization sites and perform IUB T1 growth.
• Conducting weekly training for LTE technology Ethernet sites.
• Working on label cleanups for rehome and Rebalance completed sites.
• Monitoring GW orders in CAT Queue and closing task on daily basis.
• Submitting IWOS for NSB sites on RAN or GW order request.
• Coordinating with MPC for NSB sites.
• Performing Rebalance sites during maintenance window.
• Working with PM for scheduling Node B rehomes with Confidential .
• Working with PM for scheduling RNC rebalance with MPC.
• Creating GW orders for EVC paths and coordinating with MPC.
• Creating CIQ and submitting IWOS for Overbooking-Inter MTSO Node B rehome.
• Creating EVC path revisions for Inter MTSO Node B rehome.
• Granite EVC paths cleanup and T1 revisions cleanup as post rehome process.
• Designing and implementing the path design for the DACS (MSN) and RNC.
• Coordinating with Vendors and market about the RNC performance issue.

Sr UMTS/LTE Design Engineer

Confidential, NEW JERSY

Responsibilities:

• Team Lead for Node B rehome and RNC Rebalance, MSN rehome for ATM/IP sites and R2A,R2B, R2C sites.
• Responsible for transport facilities designing, forecasting and optimizing the physical network for the NY and NJ markets.
• Design and optimize LTE, L2L ETTCS & MTSO collectors, eMUXs designs, LAG paths, CBB, GSMoE circuit paths (RAN & Core), Ethernet links to SIADs, EVCs, OCn, Gb, E911,
• Design network interfaces-augments/migrations/disconnects for MSNs (Edge, Core, IPGSMoE), BSCs, RNCs, MSCs, Routers (Berr, CE, PE etc.), SGSNs (including IuCS/IuPS/IuR/Iub over ATM and IP links, interfaces such as Gb, IuU/IuC/S4/S6d/GN/S3S16/OAM/Console etc.), MMEs, Femtocells, SONUS, MGWs
• Established monitoring system and database for management and network performance report.
• Working with UMTS switches for PSTN Trunks.
• Propose new designs, cost reduction techniques and methods to increase efficiency. Work on capacity planning and Designs including DS3, OC-n, Hub Planner and Hub Finder, and different hi cap circuits groom.
• SIAD designs, Assigned IP addresses for SIAD designs.
• Node B re-homes and prepared IMA packages for all RNCs in NY/NJ markets.
• Confidential and Alcatel 9370 RNC troubleshooting, Unit/Module fault handling, alarms & other regular KPI Monitoring for Performance Statistics.
• Node Rebalancing, IuCS Augment, Provisioning and Iub/IMA validation.
• Analyzing the issues and troubleshooting to improve network quality and performance.
• Detailed understanding of call processing, signaling, data translations, tracing and protocol analysis techniques. Detailed understanding of interfaces and relationships between nodes relative to network performance.
• Unit/Module fault handling, alarms & other regular KPI Monitoring.
• Performance degradation issues throughout the organization. Appropriately identifies the group responsible for resolution of deficiencies based on audit. Works closely with vendors to identify recommended values and identifies internal exceptions to support audits and ensures compliance by issuing WO’s internally.
• Manage vendors and related activities to improve reliability and performance of the network.
• Confidential testing of all nodes.
• Working with UMTS switches for PSTN Trunks.
• Identify specific issues relating to performance degradation and propose solutions and corrective action.
• Coordinating with Vendors like Verizon and Confidential &T for t1 test and trunks turn up.
• Working on shifts for Hot cut and Cold cut work orders.
• Monitoring creating Trouble tickets and fixing the problem. If necessary escalating to next level.
• Coordinating with mapping team and transport team for PSTN turn up.
• Establishing KPI bench marks and objectives for maintaining a reliable quality of service in the network.
• Collaborate with the NOC and other dept to promptly identify and use available resources to resolve network and service related problems.

System Engineer

Confidential, NEW JERSY

Responsibilities:

• Working with Confidential and Alcatel Media Gateways for test and turn-up Trunks.
• Turn-up IMT trunks between Confidential call servers and Media gateways.
• Creating trunk group and data fill for turn-up trunks.
• Loading scripts and translations in Confidential Media gateways.
• Creating Destination Point codes and adding to STPS in Confidential and Alcatel Call servers.
• Serve on boards and work streams to define standards and operational improvements. Serve as member on technical improvement committees and work streams.
• Working with UMTS switches for PSTN Trunks.
• Identify specific issues relating to performance degradation and propose solutions and corrective action.
• Act as resident expert and technical subject matter expert. Work to align processes for resolution across diverse groups such as CFIT, Care, Tier II, Market Ops, NOC, FSC etc. Address Technical questions and issues with team as they arise.
• Coordinating with Vendors like Verizon and Confidential &T for t1 test and trunks turn-up.
• Working on shifts for Hot cut and Cold cut work orders.
• Manage vendors and related activities to improve reliability and performance of the network.
• Creating and testing new T1’s with transport equipment.
• Confidential testing of all nodes.
• Comparing the E1 Port configuration in Confidential switch and Alcatel Nortel DACS.
• Monitoring creating Trouble tickets and fixing the problem. If necessary escalating to next level.
• Monitoring NSS /core KPI (Key performance indicators) and does root cause analysis for KPI improvements.
• Defining the Point Codes, SS7 Gateways and trunk group number in UMTS Switches.
• Coordinating with mapping team and transport team for PSTN turn-ups.
• Establishing KPI bench marks and objectives for maintaining a reliable quality of service in the network.
• Collaborate with the NOC and other dept to promptly identify and use available resources to resolve network and service related problems.
• Preparing daily report Traffic routes and Processor load.
• Documentation, Reporting and Presentations.
• Monitoring SS7 Links and Troubleshooting B-number analysis according to the customer complaints.

Confidential, Los Angeles

Responsibilities:

• Planning, documentation and implementation for Migration of BSC’s on to new MSC.
• Preparing DT and Loading New BTS sites (Low cap, High cap).
• Ensuring data/counter integrity from different vendors MSC/BSC Confidential, Alcatel.
• Assigning and resolving tasks in HOMER WORK ORDERS
• Performing weekly backup and Monthly Life line procedure for BSC/MSC node (APG40 or IOG 20).
• Performing Network Audit, recommend BSS/core parameter modifications and network re-routes to achieve KPI target and maintain good service quality in the network.
• Creating and testing new T1’s with transport equipment (Alcatel 5620, FMT150).
• Adding Radios and T1’s to existing BTS sites for expansion according to work orders.
• Confidential testing of all nodes.
• Hands on experience in Alcatel 5620.
• Configured GB Links SGSN and GGSN node
• Created new SS7 Links on SGSN.
• Coordinating with Granite and Alcatel Team make sure that T1 Details are updated or configured.
• Working closely with Regional RF Engineers to resolve multi-vendor issues between the RAN and Core networks.
• Planning and Implementation for, up gradation of MSC from R8.1 to R 10 with change in processor from APZ to APZ with Confidential team.
• Monitoring NSS /core KPI (Key performance indicators) and does root cause analysis for KPI improvements.
• Performing Network Audit, recommend NSS/core parameter modifications and network re-routes to achieve KPI target and maintain good service quality in the network.
• Establishing KPI bench marks and objectives for maintaining a reliable quality of service in the network.
• Performing weekly backup and Monthly Life line procedure for MSC node (APG40 or IOG 20).
• Replacing cards for Confidential, Alcatel, FMT150 during Maintenance window.
• Preparing daily report Traffic routes and Processor load.
• Documentation, Reporting and Presentations.
• Monitoring SS7 Links and Troubleshooting B-number analysis according to the customer complaints.
• Creating and resolving Trouble Ticket using REMEDY Package.
• Monitoring BSS/NSS related alarms using NET EXPERT Package.

Confidential

Sr Engineer

Responsibilities:

• Operational And Maintenance of Confidential AXE 10 ILT Switches (NLD/ILD).Analyzing the traffic report and preparing daily weekly Busy Hour report.
• Creating and troubleshooting profiles in CENTREX systems. Daily preparing Traffic reports on various National wide ILT switches.
• Experimented IMT 2000 WCDMA Technology with a data rate of 2Mbits/s and 35 Times faster than ordinary 56K Modem.
• Successfully tested wideband CDMA with a 5MHZ Channel bandwidth.
• Monitoring SS7 Links and STP links towards GMSC.
• Adding of Public LAN Mobile network (PLMN).
• Provisioning new Traffic routes and creating SS7 links according to Work orders.
• Analyzing Traffic routes, signaling links and HDLC frames using Test pad.
• Supporting Confidential DLC team while provisioning and attending CENTREX related complaints.
• Performing Weekly Backups and monthly Lifeline procedure for Confidential ILT switches during MW.
• Monitoring and fixing alarms and creating trouble tickets.
• Operational and maintenance of DLC Switches and supporting Filed Engineer during installation.
• Performing weekly backups and monthly life line procedure.
• Supporting Transport and Filed Technicians during E1 related alarms and network expansion.
• Supporting Confidential Team during upgrading software on ILT switches.
• Performing weekly and monthly backups on ILT Switches and GMSC.
• Centralized Alarm Monitoring of Network, analyzing the alarms, fault diagnosis and rectification of faults.

Confidential

NSS/BSS ENGINEER

Responsibilities:

• Processing and daily collection of statistical data from the different network elements (NSS Core, BSS, SMSC, SGSN/GPRS, and other value added service platforms) used in generating daily, weekly, and monthly Network Performance Management reports in graphical and tabular forms, as well as reports used as inputs by other intra-company departments and network operators.
• Centralized Alarm Monitoring of Network, analyzing the alarms, fault diagnosis and rectification of faults.
• Providing network traffic management support, including in-depth analyses on the network performance for service quality improvement, event planning and incident planning.
• HLR/VLR Database management (e.g.-GPRS, MMS, CUG Creation, fax & Data etc.
• Providing network traffic management support, including in-depth analyses on the network performance for service quality improvement, event planning and incident planning.
• Analyzing the traffic management and suggesting measures to increase the traffic capacity and removing congestion in the network.
• Generating Trouble Ticket for fixing and resolving the Problem escalation to TIER2 if necessary.
• Preparing daily report Traffic routes and Processor load.
• Documentation, Reporting and Presentations.
• Monitoring SS7 Links and Troubleshooting B-number analysis according to the customer complaints.
• Establishing KPI bench marks and objectives for maintaining a reliable quality of service in the network.
• Performing weekly backup and Monthly Life line procedure for MSC node (APG40 or IOG 20).
• Generating call scripts through Air Audit System (End to end Service Verification System) for Voice Calls and SMS to verify and isolate network service quality problems.
• Provisioning and maintaining service tables on integrated gateways running on proprietary software and connected to the AXE via Q931 ports.
• Performing Weekly Backups and monthly Lifeline procedure for Confidential ILT switches during MW.

Confidential

BSS ENGINEER

Responsibilities:

• Planning, documentation and implementation for Migration of BSC’s on to new MSC.
• Preparing DT and Loading New BTS sites (Low cap, High cap).
• Performing weekly backup and Monthly Life line procedure for BSC node (APG40 or IOG 20).
• Integration of new RBS2000 and 2206 series sites on direct media or cascaded media.
• Capacity enhancement of sites by integrating new TRX to remove congestion.
• Changing of the Cell parameters in co-ordination with RF team for optimum Network performance.
• Expansion of BTS site 2202 and 2206 from 4+4+4 configuration to 6+6+6 Configuration.
• Integration of 2208 BTS sites (Micro cell).
• Investigating and resolving network related faults as coordinated with O&M Center.
• Establishing KPI benchmarks and objectives for maintaining a reliable quality of service in the network.
• Coordinating with other Network Operators and intra-company departments in evaluating and maximizing the network configuration.
• Investigating and resolving network related faults as escalated by other sections in NOC, as well as other departments.
• Preparing daily report Traffic routes and Processor load.
• Documentation, Reporting and Presentations.
• Monitoring SS7 Links and Troubleshooting B-number analysis according to the customer complaints.
• Establishing KPI bench marks and objectives for maintaining a reliable quality of service in the network.
• Performing weekly backup and Monthly Life line procedure for MSC node (APG40 or IOG 20).
• Establishing KPI benchmarks and objectives for maintaining a reliable quality of service in the network. Ensuring STS and SQS data/counter integrity.
• Performing Weekly Backups and monthly Lifeline procedure for Confidential ILT switches during MW.