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Senior Storage Administrator Resume

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SUMMARY:

  • Information Technology Data Protection and Data Storage SpecialistInsightful, result driven IT professional with success directing a broad range of corporate IT Data Protection & Data Storage initiatives while participating in planning, analysis, and implementation of solutions in support of business objectives
  • Excel at providing comprehensive Data Protection solution design, systems analysis and full life cycle project management. Hands - on experience leading all stages of systems development efforts, including requirements definition, design, testing and support. I'm able to direct all phases of project-based efforts while managing, motivating and guiding teams

TECHNICAL SKILLS:

Data Protection & HA: NetAPP Administration (Data Ontap 8//NCDA CERTIFIED), EMC AVAMAR, Data Domain, Confidential Veritas NetBackup 7/6/5, Legato Networker, Veritas Cluster Service, Veritas Volume Manager, SUN Cluster, SUN/Linux Volume Manager, EMC SnapSure, NetAPP Snapvault, NetAPP OSSV, NetAPP Snapmirror and NetBackup PureDisk/Media Server Dedupe. Volume Management (LVM): Veritas Volume Manager, AIX LVM, LINUX LVM

Performance Tuning: Solaris, LINUX, Windows 2003 & 2008 (based on applications/databases)

Operating Systems: Solaris 9, 10, AIX 5L, Microsoft Windows 2003, LINUX, NetApp Data onTap 7.3

Monitoring Frameworks: OPSVIEW, Netbackup Operations Manager (NOM/OPS Center), SUN-ASR - Automatic System Recovery, NetView, BMC Patrol, DFM and Zabbix.Storage HW: Data Domain, Celerra, Storagetek 2540/6540, NetAPP FAS960/R 200/6030/2240/3270, Storagetk SL8500/L700/L180/L25/L100 and ACSLS

Backup SW: Veritas Netbackup 5.1/6.0/6.5/7.0, Legato Networker, NetApp SnapVault, SnapMirror, SnapRestore, eVault and NDMP backup SAN Switches: Brocade, CISCO MDSSecurity: SSH, SSL, IPtables, TCP Wrappers, Tripwire, port scanners

Language: Shell Script, JAVA and PHPCustomer Support/ITSMF: ARS (BMC Remedy), IBM Tivoli, ServiceNOW

Virtualization: Vmware ESX/ESXi and Vmware Virtual Center, VCB/vStorage API and Microsoft Hyper-V (certified)

PROFESSIONAL EXPERIENCE:

Senior Storage Administrator

Confidential

Environment: size: 4pb Managing, Monitoring and troubleshooting storage systems infrastructure (Data Domain, Avamar, Brocade, VMAX, VNX, Clariion, Celerra, XtremIO and RecoverPoint Appliances) using SYMCLI, SMC, Unisphere, SRM, BRM and Linux as CLI console

Responsibilities:

  • Monitoring and Analyze Storage gear, VMAX boxes performance using Unisphere Analyzer.
  • SRDF Operations async, sync, adaptive copy modes for remote replications.
  • Managing RecoverPoint: sync of copies, new DR copy, changing snapshots policies, etc.
  • Perform operational tasks for storage clone and snapshots on XtremIO/VMAX for QA and DEV
  • Perform migration (storage based migration, host based migration).
  • Administration of Brocade switches
  • Documentation for Capacity Planning and Management.
  • Case Management and Follow up with Vendors for Root Cause Analysis.

Storage Systems Administrator

Confidential

Environment: size: 6pb

Responsibilities:

  • NetAPP systems management (delivering space, resize: LUN, CIFS/NFS - new allocations);
  • Storage monitoring (monitor systems health)
  • Capacity Planning
  • Keep and maintain DR procedures for file systems;
  • Migration from 7mode system to Cluster mode systems
  • Switch configuration, Zoning
  • Support systems installation/update (MPIO, iSCSI, LVM, etc.)
  • NetBackup and Veeam Support/Configuration/New Policies/Monitoring
  • Exagrid Systems Initial Setup, Configuration and day-to-day usage
  • Install and maintain VM datastores coming from SAN/NFS all monitored/configured with VSC, assuring the best setup and correct settings for NFS/HBA like Queue Depth and other parameters.
  • Monitor storage and backup systems to ensure everything is working properly;
  • Keep and maintain SAN/NAS environment using Switches Brocade and Celerra/Clariion/VNX/Compellent and NetAPP Appliances delivering CIFS, NFS and LUNs either through iSCSI or fiber channel;
  • Allocate/reserve disk space for projects and new clients;
  • Keep and maintain VMWARE Datastores and any other new allocations;
  • Create and update DR procedures for servers and filesystems;

Senior Systems Engineer

Confidential

Responsibilities:

  • Configured/tuned/modified policy update of NDMP backups between NBU and Celerra filers;
  • Created scripts to monitor special events from Celerra filers avoiding problems like quota and oversized filesystems when facing low disk space. Yet monitoring other events to prevent over use of network, mirror events and filesystems snapshots (SnapSure);
  • Designing, planning and implementing Enterprise Virtualization and Consolidation using Logical partitioning, Virtual Servers, P2V and V2P (if necessary);
  • Compiles and maintains various reports related to the progress of the backup systems, Operational Systems and Storage Systems such as DMX, HDS Storages, EMC and NetAPP
  • Strong knowledge base of ITIL;
  • Preparation of engineering plans and site installation Technical Design Packages;
  • Responsible for determining the project approach, staffing, responsibilities, and schedule
  • Responsible for performing day-to-day management of data protection activities including activate/deactivate backup policies, storage network (SAN) setup, requirements gathering, design, development, test, deployment regarding data protection and troubleshooting;
  • Managing the completion of deliverables as required;
  • Responsible for Change Management and Delivery Processes.

Technical Support Engineer

Confidential

Responsibilities:

  • Successfully delivered 2nd level technical support to platinum customers for NetBackup Products
  • Liaison with all teams and business analysts in the prioritization of all bugs and change requests ensuring that they fit within the overall technical architecture of the software on all levels.
  • Reviewed and/or signoff on documents required for the progress of releases such as System Requirement Specifications(SRS), Functional Requirement Specifications (FRS), release plan, issues log and change requests.
  • Ensured project deliverables are in line with production system steady-state offerings and ensured that proper implementation and change control procedures are followed.
  • Managed project risk, and ensured quality of deliverables on the release is as per IT security and global standards for all work products of the release.
  • Worked closely with project teams to ensure all areas of the release are properly staffed and managed, such as for joint design and development activities, and user acceptance testing.
  • Monitored, delivered and evaluated technical support metrics, identifying required actions necessary to achieve service level and quality targets, maximize first time call resolution, and minimize customer complaints, transfers, and escalation.

Systems Engineer

Confidential

Responsibilities:

  • Active Directory/GPO Deploy and maintenance
  • Backup and Restore processes policy creation/scheduling/restore
  • Lotus Domino Server administration
  • Lotus Domino accounts creation, address book maintenance, database designer
  • SMTP server installation and maintaining (FreeBSD Server)
  • Maintained production environments for accounting and statistics software on SQL Servers
  • Upgraded production NT4 Domain to Windows 2000 and Windows 2003 Domain
  • Designed, implemented, and managed installation of Confidential Antivirus Servers
  • Designed, coordinated, and implemented on demand installation of new applications or legacy systems through MSI and Windows 2003 Server/GPO
  • Designed new cabling facilities for new offices
  • Designed a firewall to protect/isolate the Datacenter
  • Experience with Linux RedHat and their Firewall System
  • Designed, coordinated, and implemented ISA Server 2000
  • Designed, coordinated, and implemented Linux VPN Servers in the branch offices

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