System Engineer Resume

SUMMARY

IT experience, with specialized expertise in hardware, software, electronics, video, and systems engineering.
Demonstrated experience in broad range of hardware and operating systems and complete software life cycle for large and small system, including installation, configuration, maintenance and troubleshooting.
Skilled in developing/analyzing technical specifications, problem diagnosis and resolution, procurement and project management.
Proven ability to achieve service requirements in regulated contract environment.
Also, strong skills in staff supervision, written and verbal communications and delivering technical training and presentations
Immense knowledge of coding with HTML, Java Scripts, and Domino R5 - R7
Huge experience with producing web sites for corporate clients
Strong knowledge of Web-servers, Web-server clustering, firewalls, network security considerations and internet technologies
Thorough knowledge of TCP/IP, the Internet, and networking with Windows NT, 2003, and 2008 servers
Remarkable knowledge of principles of data processing, computer networking, and video technology
Uncommon knowledge of software design and development methodologies and practices
Strong knowledge of Microsoft Windows NT, XP, Vista, 7, 8, 10 operating systems
In-depth knowledge of principles of training, research techniques, methods, and procedures
Excellent ability to work as a team player, follow and support company’s design and development standards
Uncommon ability to analyze informational requirements and needs, identify problems, examine alternatives, reason logically, and design implementation procedures
Exceptional ability to provide clarity in organizing information, and create smooth navigation paths
Profound ability to pay attention to detail, develop, revise, install, and utilize automated systems and procedures

Areas of Expertise

Trouble shoot user computer issues remotely using BOMGAR software
Trouble shoot server issues remotely using VPN and Remote Access, Windows Server 2003 and 2008
SANS addition of storage capacity as needed to server systems
Managing Office 365 Identities and Services (O356 Administration) Training
Designing for Office 365 Infrastructure (O365 System Design) Training
Global Service Level Management
Compliance with Defense Export controls Compliance
IT Security Compliance and Ethics Compliance
Global Trade Controls: International Compliance
ITIL V3 Compliance
Work Flow using Remedy 7, Created user and System help documents using screen shots.
Workflow using Service Now (SNOW)

PROFESSIONAL EXPERIENCE

Confidential

System Engineer

Responsibilities:

Knowledge and understanding of information technology operations, responsibilities, processes, and procedures
Excellent knowledge of current generation Lotus Notes Database Management System
Strong knowledge of professional website creation packages such as Dreamweaver and Photoshop

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