PROFESSIONAL SUMMARY:

• Delivered various Automations, Planning and Design of different processes for the projects by introducing newest technologies to create latest solutions for my clients in Canada and around the world. Working with different hardware vendors like IBM, Dell, HP and est. set my day to day operations lean on

TECHNICAL SKILLS:

Microsoft Servers: NT/2000, 2003, 2008 R2, 2012 R2, 2016 Preview. More than 20 years of experience.

MS AD/GPO design and configuration: 15 plus years of experience.

MS SQL Servers: 2000, 2005, 2008, 2012, 2014 More than 15 years of experience.

MS IIS: 6/7, MS MDT, MS USMT, MS OSD: 10 plus years of experience. SMS2, SMS2003, SCCM 2007 R3, SCCM 2012 R2: 15 plus years of experience. (New Installation, Configuration and Management. Migrations from SMS2003 to SCCM 2007 and SCCM 2007 to SCCM 2012). Able fully support and administrate related services (Assets, SUP, Applications Deployments, OSD, Cloud, Azure, Reporting/Metering, Administration, Security).

Other System Management Tools: Lansweeper 6, Altiris, CA Unicenter, Novel Zenworks 7/11, 9 Lives.

Virtual: Hyper - V, App-V, SCVMM, SCDPM, SCSM, Orchestrator, VMWare 5.5/6, vCenter, Citrix - 10 plus years of experience.

Application packaging: InstallShield 2012/2015, WISE - MSI and Virtual: 10 plus years of experience. PowerShell, VBScript. MS Project Server 2013 and MS Lync 2013 Server. Deploying and configuring infrastructure for above services. About 5-6 years of experience.

Desktops: Windows XP/7/8.1/10, Linex, iOS - since these were released. New installation and migrations, configuration and management including Tech Support.

ITIL: MAXIMO, Lotus Notes, Remedy, USDP, Unicenter, IBM GDF, Microsoft SCSM, DND Framework.

Documentation: Able to produce Installation Instructions, Material and all other Support Documentation. Created numerus Interactive Presentations using MS Office 2013/365, Adobe Master Collection CS/CC.

Strong management skills: Managing and coaching team of application packagers to create bullet-proof software installations. Excellent analytical, problem solving and decision-making skills.

WORK EXPERIENCE:

Confidential

Senior Systems Consultant

Responsibilities:

• New implementation of Microsoft System Management Center 2012 R2 SP1 and migration of objects from SCCM 2007. Active Directory restructuring, GPOs, Security Groups, new OUs for SCCM Services for DR. Setup and Configuration of SCCM for DR - US and Canada. Patch Management for all Windows Servers. PowerShell, VBScript, LANSWEEPER. Managing ServiceNow CRs related to the project. Leading small to medium size projects as PM. Managing Datacenter Inventory.
• Responsible for datacenter support within DR infrastructure. System Configuration packaging and Hyper-V deployment activities.
• VMWare migration from 5.0 to 5.5. 120 Hosts. VMWare/Windows/Red Hat. HP HSS Updates for HP ProLine Servers for Windows, Linux, and VMWare platforms. Member of the WannaCry Defence Program. Integrated Managed all updating and remediation activities via SCCM Updates Services. Installed and configured IBM BigFix and ILMT Client 9.5.4. Creating and deploying PowerShell scripts for different needs.

Confidential

Senior Systems Consultant

Responsibilities:

• New implementation of Microsoft System Management Center 2012 R2 SP1
• Active Directory restructuring, GPOs, Security Groups, new OUs for SCCM Services.
• Setup and Configuration of SCCM
• SCCM, OSD, Updates, Application Packaging and Deployments Management, Asset Management, WSUS, SQL Server 2012, IIS7, Firewall configuration, Central, Primary and Secondary Site management and configuration. Created related documentation and trained an existing personal.
• Windows Server 2012 R2, Windows 8.1 x64, SCCM 2012 R2 Sp1, Windows 7, Linex and OSX.

Confidential

Senior Systems Account Manager for Air Canada Account

Responsibilities:

• Responsible for System Management Lab and Production System Management Services. Setup and configured Migration environment for Win XP to Win 7 x32 transition. Deployed MS Office 2013 for VIP members and moved 5000 workstations to Microsoft Office 365 using ZEN11 Deployment method. Deployed Titus inscription Option to all Office workstations. Installed and configured Desktop Security Monitoring Option for all Canadian Airports. Analysed root cause for Sev1 and Sev2 problems across network. Building and validating MSI packages for existing environment with InstallShield Client OS compatibility check. Output for Server App - V, App-V v4.x and 5.x for use with XenApp (Citrix) and VMWare ThinApp to run on VMs and HP Thinstations. Creating a Windows 2012 R2 virtual application server for App-V environment. Setting up and deploying packages via SCCM 2012. Creating Security groups in AD per each package, then creating GPO per application to install on Machine/User account which becomes a member of that Security group so when machine/user becomes a member of the application group GPO is automatically applied and SCCM collection based on AD OU/Security group will auto deploy application.
• Used PowerShell commandlets to move list of user/computers around AD groups. Created MSI Packages for x32 and x64 Windows platforms Win7/Win8. Created an automation script to deploy application for new images per department and geographical location. SharePoint Project. SharePoint 2010 Migration to SharePoint 2013. Services and new Framework capacity evaluation. Analysis of all SP2010 (Sites, Documents, Shares). Evaluation of an existing Server Farm Hardware. Recommendation and proposal of new SP2013 Deployment/Migration 3 phases plan. Setup and configuration of a new farm based on Microsoft Server 2008R2 and 2012R2 with SQL 2012 on single domain. Setup and configuration of IIS and File servers. Adding Server roles for SP2013. Installing all prerequisites and deploying SP2013. Post configuration and testing. This all was done in the test environment and moved in production within 4.5

Confidential

Senior System Developer

Responsibilities:

• Built SCCM 2007 environment based on Microsoft 2008 R8 Servers (Software Delivery, OSD Updates, Desktop configuration. For physical and Virtual environments.) VMWare and Citrix
• WSUS 3.x / IIS6,7 DELL Hardware.
• Installed and configured Microsoft Win Server 2012, SQL 2012, and SCCM 2012. App-V was used to virtualise workstation and applications.
• To package applications I used QUEST to automate some packaging for GREEN Apps that compatible with Win 7 x64, and then I used WISE and InstallShield Admin Studio to package the rest. All Virtual Apps were packaged with Admin Studio. VBS Installation script was used for all applications as Installation Engine.vbs based on Application.INI configuration file. Installation LOGS and triggers were set for Installation Failure and Error massages generated.
• Completed installation and QA of all packages on SCCM Server 2007 R2, tested to virtual machines.
• Set App-V 2012 Server and VMware ESX on 2008 R2. Virtualised all required Workstation and Servers. Created Virtual Workstations for the other packagers to test their applications.
• In depth experience with different packaging methods and technics.
• Created Vanilla Images for OSD and created installation tasks.
• Created Templates for Security and System Updates.
• Able to slipstream media in to one installation.
• Able to work with packages in English, French, German and Russian.
• Able to produce all related documentation and Installation Manuals.
• Excellent knowledge of MS Office 2010/2013 and SharePoing.
• ITIL literate. Familiar with most Problem Management apps.
• Converting old Novell ZEN Packages to SCCM compatible.
• Building and validating MSI packages for Microsoft App-V environment with InstallShield Server App-V, App-V Client OS compatibility check. Output for Server App-V, App-V v4.x and 5.x for use with XenApp (Citrix) and VMWare ThinApp to run on VMs and HP Thinstations. Creating a Windows 2012 R2 virtual application server for App-V environment. Setting up and deploying packages via SCCM 2012. Creating Security groups in AD per each package, then creating GPO per application to install on Machine/User account which becomes a member of that Security group so when machine/user becomes a member of the application group GPO is automatically applied and SCCM collection based on AD OU/Security group will auto deploy application. Used PowerShell commandlets to move list of user/computers around AD groups. Created MSI Packages for x32 and x64 Windows platforms Win7/Win8. Created an automation script to deploy application for new images per department and geographical location.

Confidential

Senior System Developer

Responsibilities:

• Six months contract to Install and configure SCCM 2007 for Test, Operational and Secret Networks with Royal Canadian Navy and Department of Defense of Canada.
• HP Blade server setup iLo Setup and configuration
• RADE 5 Setup and configuration including Server Partitioning
• Windows Server 2008 and Windows Server 2008 R2 Full Setup and configuration
• VM Server 2008 R2 full Built
• Configured AD for SCCM Deployment. Created SCCM OUs, Groups, Policies. Extended the Schema.
• Completed Installing and configuring all prerequisite updates and hotfixes for Microsoft SCCM 2007 Deployment (VBScripting)
• Installing and configuring following roles: IIS7, WSUS 3.0 SP2, SQL 2008
• Configuring WSUS with IIS7 and SQL Server to use Updates via SCCM from Parent Primary site.
• Installed and configured SCCM 2007 R2/R3
• Configured following SCCM Services: Management Point, Software Update Point, OSD, Software Distribution and others.
• Created Update Templates to distribute Updates from the Parent Site.
• Completed all server Service Packs and post install HOTFIXES.
• Installed and configured all SCCM Advanced Clients. Successfully completed Software Updates and Software distribution.
• Setup Windows 7 image for OSD deployment. Did a pilot on Win 7 deployment via SCCM 2007.
• Deployed VMs and normal workstations.
• Completed Documentation on all jobs listed above. Made a complete knowledge transfer to my client.
• Full setup and configuration SCCM/SQL2012 as a shore central site server to control all ShipLAN services.
• Massive packaging experience with InstallShield for virtual applications including App-V, XenDsektop and VMware.

Confidential

Sr. Systems Account Manager

Responsibilities:

• Responsible for multiple Systems Management Accounts in Canada and US. Creating new and updating existing MOM/SCOM services and methods. Monitoring and maintaining MOM/SCOM Services.
• ITSM/ITIL Standards and Practices (CA).
• Novell Zenworks, GroupWise. Packaging and Deploying applications.
• Managing and supporting SMS/SCCM Structures. Creating new Microsoft based solutions for the Enterprise. Upgrading SMS 2003 to SCCM 2007. Supporting related services.
• Managing Installation of Applications and Critical updates for production.
• GDF (Global Defect Prevention System Analyst). Identifying defects, finding problem root cause and coming up with Temp Solution in 4 hours, then creating a permanent solution for the problem. (mostly Sev 1 and Sev 2 problems)
• Supporting Approximately 200,000 Users framework.
• New SCCM installation and site upgrade from SMS 2003.
• Supporting remotely 17 accounts via GDF framework.

Confidential

Sr. Production System Developer and 3-d Level Desktop Support Analyst

Responsibilities:

• Responsible for multiple projects (New Images design implementation for 12000 users, OC conversion for 6000 users, Terminal Services production integration, ClearCase/ClearQuest Integration for 600 users 3D Support)
• ITSM/ITIL Standards and Practices (CA).
• Creating and updating GPO. Modifying scripts. (Logon/Startup/other)
• Installing and configuring SCCM clients.
• Managing team of application packagers and Desktop support Analysts.
• Creating packages in-Packager SD Installer/ InstallShield AdminStudio, Wise, Providing solutions to manage Registries, Policies and User Permissions for Desktops.
• Managing Installation of Applications and Critical updates for production.
• Managing SDO Catalog and SMS/SCCM Software inventory, maintaining deployment documentation. Keeping track of incidents and work orders. Creating and managing RFC, PBI, PKE, WOW. Keeping up to date Maintenance Job (SCCM).
• Preparing Software Applications for massive Rollout. Planning deployments and large installations. Asset Management and Hardware Testing. OS Image creation.
• Remote Access System Management. USDP/Remedy ticket tracking. Executing service requests for 20000 clients. Scheduling major CA Unicenter jobs. Deploying some web application and supporting Application Development Group with necessary tools like IBM ClearCase/ClearQuest clients 7.1/6x.
• Maintaining massive amount of work related documentation. Updating business application licensing.
• Creating solutions for Blackberry users. Working with mobile devices.
• Hardening Security levels on all client workstations.
• Supporting VPN users Juniper/CISCO clients.
• Building and supporting McAfee Enterprise for corporate users.
• VIP Support for all Business Applications and OS.

Confidential

Sr. Software Integration Analyst

Responsibilities:

• Creating packages in-Packager SD Installer/ InstallShield AdminStudio 8/, Wise 6/7/8. Providing solutions to manage Registries, Policies and User Permissions for Desktops.
• Application Repackaging for SDO. Push Installation over SDO Server, packaging, testing and installing applications on SDO Server. Maintaining software deployment lab computers, at the same time managing WSUS Server.
• Managing SDO Catalog, Maintaining Installation Documentation. Keeping track of Installed Applications and all Critical OS Updates.
• Preparing Software Applications for WinXP SP2 Rollout. Planning deployments and large installations. Asset Management and Desktop deployment.
• RCO client management. USDP ticket tracking. Executing service requests for TTC clients. Scheduling major CA Unicenter jobs. Deploying some web application and supporting Application Development Group with necessary tools like IBM ClearCase 7.1.
• Maintaining massive amount of CA Unicenter related documentation. Updating business application licensing.

Confidential

Sr. Systems Analyst -AD/SMS 2003

Responsibilities:

• MS SMS 2003 Functional Requirements.
• MS SMS 2003 Capacity Evaluation.
• MS SMS 2003 Lab Requirements.
• Lab Installation and configuration for Nine Site Servers: Central, Primary, and seven Secondary Site Servers.
• AD Schema, New OUs and New GPO. Remediation, Full A to Z, SMS Integration.
• Network type TCP/IP, typical Hub and Spoke. Packaging Planning, Software Metering and Hardware Inventory and SMS 2003/2007 Management.
• Converting CA Unicenter Packages to SMS MSI format.

Confidential

Sr. Systems Analyst

Responsibilities:

• Push Installation over SMS 2003 Server, VMWare, Novell ATX conversion to MSI, EXE to MSI, Other Data Components to MSI.
• Oracle and MS SQL Server Tables and Admin Tools to MSI, Registry, Policies and Rights. VBScrpt. Software Installation and Network Management via Windows Terminal Server. Created Virtual Environment with VMWare 4.5 for the Installation Test Lab. VMWare/WinXP with Service Pack 2, WTS 2000 and XP Terminal Client.

Confidential

MS SMS 2003 Consultant

Responsibilities:

• Installation and configuration of MS SMS 2003 for production of 29 Servers and MCC Data Center (Ministry of Health of Ontario).
• Started with preliminary study and system evaluation, created and setup MS SMS 2003 test lab, migrated test environment into production.
• Designed and implemented a new schema for the Active Directory structure.
• Implemented Software Push Installation for laptop clients.
• Activated Critical Updates for Advanced and Legacy clients.
• Collected Software and Hardware inventory.
• Created Active Directory user desktop profiles and updated all images for IBM and DELL laptops.
• Created MSI installation files to push seamless software installation to a client computer.
• Updated all Domain Controllers with automated Antivirus patches and Critical Security Updates.
• Created implementation and exploitation guide for the client SMS Administrator. Performed some Change Management and planning for the final migration from smartsystem DC to ssha.local.
• To build MSI installation used: InstallShield Studio 9.0 and MSI Wise Studio. Total Users 2200.

Confidential

Sr. Systems Analyst

Responsibilities:

• IT Development, Hardware and Software Upgrade (Migration from Windows NT to Windows 2000 Server/Active Directory with XP clients.
• Installation of New Servers/HUBS/Switches/Routes, assuring quality of services provided and managing project completion).
• Responsible for programming and data management staff. Developed numerous financial and marketing information systems (Lead Management/Sales, Verification, Logistics, Banking, Collections/EIS).
• Managed corporate documentation prior to accounts management over Internet/Intranet (MS Project/Sharepoint Server and P2P/VPN).
• Designed Forms, Reports, and Data cells with MS SQL Server/Access 2003.
• Directed corporate short and long term technology planning for 860 users in six locations Worldwide. Responsible for IT security.
• Involved in Packaging design from Front Cover to brown box.
• Management
• System Engineering-Twelve Microsoft Engineers worldwide.
• Database-Two MS SQL DBA.
• Technicians and Help Desk Support-Six Desktop Technicians.
• Warehouse-Twenty five employees.
• Responsibilities
• Planning, Task Scheduling.
• Project Design, Project Completion Management.
• Interviewing/Hiring.

Confidential

Director of MIS Department

Responsibilities:

• Opened four technology offices in the US and Europe, servicing more than 340,000 accounts worldwide.
• With the annual budget of $19,000,000 and staff of 2100 employees.
• Reduced worldwide technology expenses by more than 25% through restructuring, outsourcing and standardizing IT resources, mission-critical software and network communications.
• Directed development of corporate data warehouses.
• Launched a new interactive media venture.
• Produced fourteen interactive CD-ROM products, and more than 20 Corporate Multilingual Web sites.
• Pre-Sales Consultant for Interactive Muli-Media of Wilson and Goldberg Gold Book. Selling Multi-Media Products across Canada and US. Composing and leading presentations, organizing shows. Atlantic City, Cambridge University and more. Heavily involved in designing and production of all Wilson and Goldberg Products (Medical/Low/Pharma).

Confidential

IT Consultant

Responsibilities:

• Planning and implementing procurement projects for several clients from Health/Pharmaceutical industries including:
• Pre-Sales Engineer/Consultant for Novell Netware 3.1/3.2 Sales to McMaster University and Chain of Toronto Hospitals. (Sunny Brook, St. Michel’s and others). OS/Software and Hardware.
• Performing Off-Site Data Backup Services, Server Security and Antivirus Solutions, Data Recovery.
• New Product development for several publishing companies in Canada, USA and Europe (UK, Spain and France).