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Information Security Manager Resume

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Jackson, MI

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SUMMARY:

  • In the last two years I have worked for Confidential located I am currently the project lead for the ISO 27001:2005 information security program. Within this role I have learned many skills. Those skills include, Active Directory maintenance, network management, risk management, disaster recovery planning, creating and implementing policy, maintaining policy with corrective and preventative action, Troubleshooting network issues, troubleshooting client issues, troubleshooting employee computers, also I have worked with Microsoft OfficeFor ten years, I had worked for Confidential, the last seven years as a store manager. Within this role
  • I have also learned many skills. Those skills include, multi - tasking, daily activity planning and organizational techniques, providing excellent customer service, troubleshooting various computer issues over the phone, and in person, telephone etiquette, sales and management techniques, collection practices and laws, but most importantly the Confidential ce to handle theses skills professionally.
  • In addition to my work experience, I enrolled in an undergraduate program and earned my associates degree for networking specialist, with a strong application of network security.

PROFESSIONAL EXPERIENCE:

Information Security Manager

Confidential - Jackson, MI

Responsibilities:

  • Project lead for ISO 27001:2005 Information Security
  • To write, implement, train, and ensure compliance with ISO 27001:2005
  • To communicate and work with executive management
  • Input new business into FACS software and communicate to clients
  • Handled troubleshooting of network, client issues, and employee computer issues
  • Maintained Active Directory for Microsoft Server
  • Removal of Malware

Store Manager

Confidential - Adrian, MI

Responsibilities:

  • Managed and mentored staff of 6 employees
  • Handled support and service of Windows-based desktops and laptops
  • Responsible for repair of over 50 product lines
  • Oversaw employee and coaching
  • Exceeded company standards for customer service and performance
  • Handled collections, store display, profit and loss, and daily operations

Executive Assistant Manager

Confidential - Monroe, MI

Responsibilities:

  • Worked with Store Manager to meet company Standards and goals
  • Trained employees
  • Sales and customer service
  • Responsible for store operations when Store Manager not present

Account Manager

Confidential - Adrian, MI

Responsibilities:

  • Delivered and collected store merchandise
  • Processed customer payments and collections

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