Tech Consultant Resume Covina, CA - Hire IT People

SUMMARY:

Accomplished Confidential IT professional with expertise in the design and delivery of enterprise - scaled solutions through the use of technology which best meets the client's business, financial and technical needs. Demonstrated strength in leadership of diverse and globally-dispersed technical teams and project management. Dealt with all aspects of implementations from the SOW down to the nuts and bolts.
IT Systems Engineering
IT Specialist
IT Operations Event Management
Client Interface for service / support
Technical Project Manager
IT Component Architecture
Team Lead
Cyber Security

TECHNICAL SKILLS:

Operating Systems: Linux, Windows, AIX / UNIX, Cisco IOS.

Scripting: Shell scripting, PERL, Prolog, HTML

Applications: Confidential Tivoli Monitoring v6.2 and v6.3, NetCool Omnibus v3.9 and Impact v5 Tivoli Framework v4.1.1, Confidential Tivoli Monitoring v5.1.2, Distributed Monitoring v3.7

PROFESSIONAL EXPERIENCE:

Tech Consultant

Confidential

Responsibilities:

Repair and upgrade desktop and laptop Windows PC's. Malware fixes, OS upgrades from 7/8 to 10, HDD to SSD upgrades. Also provide consulting/service to home and small businesses on WIFI/LAN extensions and office equipment. Provide Technologist experience and code to elementary school's Tech Club as a volunteer.

Systems Security Specialist

Confidential

Responsibilities:

Support sales calls with technical background on Confidential Security tools. Sale's goal was to provide implementation and to clients purchasing the tool sets: Confidential Security tools:

Software Engineer

Confidential

Responsibilities:

Requirements definition and SOW
Component Architecture
Hardware ordering and installation
Application/Database ordering and installation
Network requirements, testing and debug
Systems administration and configuration
Coding Shell, Perl and Prolog scripts
Technical team management
Project Manager, planning and reporting
Manage budget, risks and issues
MS Project Schedule creation/tracking
Project transition to production
Process and tool
Site Migrations
Confidential recognized at a ITIL Foundational Lvl

IT System Engineer

Confidential

Responsibilities:

Primary interface to the account teams and clients from the Monitoring and Event Management organization supporting 23 clients. Guided account/client teams through service and product offerings. Responsible for problem determination when tool support issues arose. Gathered requirements on new request for estimation/approval.

Project Manager / Senior IT Specialist

Confidential

Responsibilities:

Ran projects for adding monitoring and event management services for clients transitioning into our service line. Provided reporting, MS Project time lines, issue and risk management and task / technical guidance to client, account and implementation teams.

Tivoli Transition Lead / Senior IT Specialist

Confidential

Responsibilities:

Managed technical teams for implementation of monitoring and event management tools for multiple corporate clients. Determined requirements according to Confidential /Clients statement of work and create platform, software and network requirements. Drove team from start up to turn over to steady state support. Ran problem determination session for as needed for software and network issues. ITM6, Tivoli Framework tools (ITM v3.7, ITM v5, TCM, RC) and Tivoli Enterprise Console included. RDP / VNC / SSH / Telnet / WINSCP used.

Tivoli Support Team Lead / Advisory IT Specialist

Confidential

Responsibilities:

Managed team of 5 to 7 for steady state support of multiple accounts. Software supported was
Tivoli Framework tool suite and Tivoli Enterprise Console. Created rule bases for TEC. Created interface method to ticketing tools.
Joint Technical Evaluation Lab Lead / IT Specialist - Confidential ( 8)
Pulled together resources and built a lab of varying platforms to test standard tools for the client's environment.

Confidential, Covina, CA

Systems Consultant / General Manager

Responsibilities:

Supported small business networks and PCs. Sold, upgraded and maintained PC systems.
Implemented office networks and resource sharing.

Confidential, West Covina, CA

Systems Engineer

Responsibilities:

Developed computer based systems for the F-15 and B-2 aircraft. Lead engineer for trainer retrofit activities. Integrated software, electrical and mechanical systems. Lead engineer for graphical / video user interface development.

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Tech Consultant Resume

Covina, CA

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