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Service/ It Support Engineer Resume

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Harcourt, NigeriA

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OBJECTIVE:

  • A challenging position as an IT/ Network Support Engineer in a major Information technology and satellite corporation

SUMMARY:

  • Self - starting, goal-oriented strategist whose confidence, perseverance and vision promote success.Excellent communication skills, interpersonal and organizational skills.
  • Excel at directing a cohesive staff in the successful attainment of objectives.
  • Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.
  • Perform a variety of security and security-related duties, according to established schedules and standard operating procedures.
  • Prevent and deter theft and damage to the Museum’s collection, of exhibits and similarly other museum property from the public, staff and other elements.
  • Provide information and assistance to museum visitors
  • Supervise security officer's duties, including planning, scheduling, organizing and directing their work.
  • Assist in developing security policy and procedures.
  • Select and hire new staff and maintain records of work
  • Coordinate activities by scheduling assignment, setting priorities and directing the work of security officers.
  • Patrol site and inspect property for safety violation and hazards
  • Monitor site entrance via security cameras

PROFESSIONAL EXPERIENCE:

Confidential, HARCOURT, NIGERIA

SERVICE/ IT SUPPORT ENGINEER

Responsibilities:

  • service and maintenance of windows NT and 2000 servers (Compaq poliant ) un-interrupted power supply (ups) as well as network administration (backup, restoration and maintenance of hard drive or hard disk for storing data to ensure optimum performance)
  • Surveying and scheduling users in multichoice Port Harcourt for the group infrastructure-desktop (Gi-d) migration process which include; assisting users with installation/assigning of software hardware applications, checking account readiness and creating e-mail account for users.
  • Took on administrative duties for the company such as user, deployment of Gi-d pcs, Gi-d helpdesk support and providing user support at the user end. Directing and channeling of various software and hardware problems to appropriate functions for resolution.
  • Participated actively on a 3-person team to make full inventory, configuration and migration of printers and plotters to group infrastructure desktop (Gi-d). This is base on windows 2000 in multichoice port-Harcourt.
  • Installed and repaired electronic equipment, such as digital satellite TV, decoders for Ku/C-band dish and communication systems, CCTV etc in field installations. consulted with customers and supervisors to plan layout of equipment.
  • Installed and oversaw installation of equipment according to manufacturer's specifications.
  • Repaired equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
  • Interpreted maintenance manuals, schematics and wiring diagrams.
  • Supervised workers in testing, tuning and adjusting equipment to obtain optimum operating performance.
  • Advised management regarding customer satisfaction, product performance and suggestions for product improvements.
  • Instructed workers in electronic theory/satellite operating system
  • Instructed and directed workers in servicing and repairing equipment. supervised four employees, scheduled work hours, resolved conflicts, and determined salaries.

Confidential, HARCOURT, NIGERIA

ELECTRICAL INSPECTOR/TRAIN

Responsibilities:

  • Examined parts and assemblies, such as wire harnesses, control panels, coaxial cables and electrical jig boards, for completeness of assembly and quality.
  • Verified wire and cable length, dimensions and clearance of parts. inspected wiring of assemblies for accuracy of stripping, soldering and crimping and for defects, such as frayed wires, loose connections and cracks.
  • Recorded acceptance or rejection of parts on inspection reports and indicated reasons for rejection.
  • Tested continuity and performance of parts, assemblies and accessories.

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