SUMMARY:

• More than 15 years in IT Engineering, Solutions Architecture and Management, including strategic direction of Virtualization, Cloud fabric, vendor relationships with Microsoft, Apple, HP, Confidential and implementation of solutions such as SharePoint, Hyper - V cloud fabric, Automated system upgrades
• SME in project solutions, solutions integration, technical support and customer service issues
• Independent, innovative and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with project goals in site

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View

Enterprise Engineer, Solutions Architect

Responsibilities:

• Partnered with HP Cloud Matrix Engineers and Microsoft Azure Engineers to design a Cloud solution that will provide PaaS, SaaS and DaaS as service offerings
• Achieved buy-in from stakeholders/customer on business and functional requirements
• Authored solution documentation (HP DEV DOC) from concept to production
• Designed cloud fabric solution to include Windows 2012/Windows 2012 R2 datacenter, hyper-V, System Center and SAN/attached storage. SOL 2012 clustered active-passive backend. Hyper-V clustering active-passive and virtual active-active using SMB 3 cluster shared volumes
• Service budgeting and forecasting. Defined initial cost for the first 3 years.
• Formulated highly competitive cost for service offerings
• Defined business and functional requirements with management
• Authored solution documentation (HP DEV DOC) from concept to production
• Worked with team to obtain approvals, configuration and implantation of tool set
• Formulated resource transition budget for ODIN to ACES contract
• Budgeted cost of service-to-resource ratio to increase profit margins; outlined red to black plan.
• Increased profits by 3% per month by consistently meeting SLA contract requirements
• Led transition of Operations from ODIN contract to ACES contract
• Managed Desktop Services crew of 25 technicians servicing over 3000 Confidential Ames users
• Interfaced with customer on issues, proposals and contract related matters
• Managed ISO processes, procedures and work instructions, following ITIL framework
• Managed Symantec Data at Rest (DAR) project for Mac and PC platform

Confidential, Mountain View

Engineer, Architect and Chief Security Officer

Responsibilities:

• Chief Security Officer for contract at Ames
• Managed Engineering Department of 5 Engineers
• Budgeted for equipment upgrades and service enhancements
• Customer interface on issues, projects, and proposed solutions (new revenue)
• Improved interdepartmental communication with weekly meetings and fostering collaboration
• Achieved an in-place automated upgrade of computer OS using Swimage (Intrinsic) tool
• Created scripts (VB) and modified installers
• User State Migration Tool (USMT) to capture and back up user data
• Achieved in-place automated upgrade of computer OS using LanRev Tool
• Created scripts (Perl, shell) for installer packages and Error checking
• Authored project plan, configuration and roll back plan
• Preformed validation testing
• Executed the addition of Macs to Active Directory
• Created and implemented Active Directory Group Policies
• Authored configuration documentation with roll back plan
• Preformed validation testing
• Executed beta testing program
• Transitioned from SMS to SCCM

Confidential, Mountain View

Lead Engineer Entrust

Responsibilities:

• Lead engineer for Mac and PC platforms
• Solution engineer for installer packages with enhanced script to uninstall of all versions
• Interfaced with vender on configuration, issues and improvement to product
• Authored and presented Confidential 7120 process
• Authored and presented Operational Readiness Review (ORR) to Confidential agency
• Achieved the upgrade of the Entrust (encryption) client on both PC and Mac
• Interfaced with vendor and Department of the Treasury on Authority and policies
• Preformed upgrades, patching and site migrations
• Worked closely with Microsoft on troubleshooting to resolving issues
• Performed farm backups and restores
• Engineered/implemented SharePoint (MOSS 2007) high availability solution for 30,000+ active user
• Implemented a split farm design in to physical locations for redundancy
• Used VMware to virtualize SharePoint web front ends for cost savings
• Architected/implemented staging solution for development and testing. Virtualized (VMware with Windows 2008 and SQL cluster
• Authored Security Plan, process, procedures, work instructions and customer personations
• Migrated SharePoint users to new active directory domain
• Worked directly with CIO and upper management ( Confidential Agency) on project
• Implemented user self-serve site request and site generation with approval gates.Designed/implemented solution in VMware to reduce cost
• Windows server 2008 and SQL 2008 clustered back end
• Implemented with vendors a VOIP solution integrated with OCS and Cisco/ShoreTel

Confidential, Mountain View

Engineer, Architect and Chief Security Officer

Responsibilities:

• Managed 5 engineers that supported Tier 4 and infrastructure
• Authored/implemented security plan for contract
• Authored/managed ISO process, procedures, work instructions and responsible for audits
• Contributed to contract changes, for instance, dedicated Admins, enterprises software licensing and hardware sales which created new sources of revenue
• Customer interface on issues, reporting and presentations
• Chief Security Officer Interfaced with local Security Response Team and Office of Inspector General (OIG)