SUMMARY:

• Accomplished consultant, keeping networks and systems parallel with requirements. Experienced in complex, multi - domain, multiple time zones, across the nation and the world. Office 365 admin center portal to setup & administer in the cloud; Tenant administration; set permission levels, set up Office apps and assign Office 365 licenses, reset passwords, administer single sign-on and directory synchronization. SharePoint admin center to manage SharePoint Online for Office 365 Enterprise; Building Term-stores to improve content discoverability as well as delegate Term-store admins, create Search Index, setup
• Secure Stores, setup Apps, create Site Collections, and administer Permissions & site structure. Experienced with security (routers, firewalls, AD), as well as ghosting pc & server deployment, and software deployment. Proven skills and well trained in today's technology in production environments; Azure, Office365, Amazon Web Services.

TECHNICAL SKILLS:

SKILLS: Hardware: Dell/Gateway/Micron/Acer/Axik Microcomputers, Compaq Proliant and Prosignia Servers; Macintosh Quadra 650 & Quadra 700 systems; HP LaserJet, Lexmark, and Tektronix printers; EMC Clarion, Palm V/M500/M505 PDAs; Extend-Nets, HP Jet Direct, Cisco PIX firewall; Cisco 2500 series router; ADIC Fastor DLT tape library; Quantum i500 DTL, RLX System 100ex blade servers, IBM BladeCenter servers; Ascend Pipeline router; HP 9100C Digital Sender, HP Netserver 2000 and 6000; LinkSys BEFCMU10, LinkSys BEFW11S4; Network Appliance NetApp F85; and Cisco VPN 3000 Concentrator.

Software used: Altiris, Acrobat, Adobe Captivate, AvePoint, Bamboo solutions web parts, BMC Remedy, Kwizcom Wiki Plus, Kwizcom Smart Notifications, Kwizcom Scanning Feature, Kwizcom Discussion Board Feature, Kwizcom Enterprise Aggregation Caching Feature, Kwizcom Workflow Activity Toolkit, Kwizcom List Forms Extensions Feature, Kwizcom Calendar Plus Web Part, Kwizcom Media Plus Web Part, Kwizcom Cascading Lookup Plus Field Type, Kwizcom Survey Plus Web Part, Kwizcom List Aggregator, Kwizcom List Filter Plus Web Part, Kwizcom Organization Chart Web Part, ViewNow, Dreamweaver, Authorware, Drive Image, Crystal Reports, PhotoShop CS 5, Leech FTP, Fiddler, Flash 5, Internet Explorer 7/8/9, Lotus Notes, MS Office 2007/2010, SQL Server 2000/2005, Ghost 7/8, Impromptu, HP OpenView, Programmers File Editor Pro, InnoculateLAN, Diskeeper, WebTrends, NetIQ Security Manager, Partition Magic, IIS 4/5/6, Metalogix Migration Manager, MMC, Qcheck, Sniffer Pro, Quest Recovery Manager, Quest Migration Manager, McAfee Anti Virus, and others.

PROFESSIONAL EXPERIENCE:

Confidential

Web Developer/SQL Server DBA/SharePoint Architect

Responsibilities:

• Application Request Routing (ARR); configuration and administration to enable IIS server to function as a load balancer. SharePoint 2013 and SharePoint 365 online support and architecture. Azure management and host provisioning.
• Web Developer using Visual Studio 2017 among other tools to build cross-platform web applications (C#, .Net, and Angular) and connecting apps to cloud services.
• PowerShell 5 scripting; on-prem and remote operations to manage SharePoint on-prem and SharePoint 365 online. Using the DevOps approach to IT delivery; managing hardware, SharePoint on-prem and Office 365. PowerShell 5 ISE to setup environment on VM and run automated tests, feature deployment, site and services administration, in Q/A environment for testing and sign-off, before provisioning to production. Write PowerShell scripts to administer Windows 2012 R2, 2008, and both SharePoint on-line and on-prem SharePoint 2013 farm.
• SharePoint 2016 setup, configuration, and administration; standard web-applications and hostname site collections. Term-Store management; hybrid architecture (on premise + O365).
• Office 365 Tenant administration. Exchange on-line, DNS, and AD administration, Azure server provisioning.
• WordPress and Drupal 7 setup and administration; to include LAMP setup and administration using BASH scripting; Linux, Apache, MySQL, PHP; Ubuntu and PHPAdmin.
• SharePoint 2013; Branding. Design and deployments/migrations to include Office Web Apps Server Farm, SSRS, FAST for SharePoint. Taking functional and non-functional requirements, apply architectural acceptance criteria, and produce artifacts describing the logical and physical design of IT solutions scaled for the enterprise; translating strategic goals and objectives into a technical delivery plan. Developing and applying architecture methodologies, standards and leading practices. Project Server 2013 and InfoPath Forms Administration and support.
• VMWare vSphere 5.5.0 / vCenter; administration and support - datacenter, virtual machine, and host administration for backup and redundancy operations; single point of control to centrally manage VMware ESX/ESXi hosts and provide access control, performance monitoring, and configuration.
• Host recovery for Disaster Recovery Operations.
• Microsoft SQL Server DBA;
• SQL Server Integration Services (SSIS) to automate maintenance of SQL Server databases and updates to multidimensional cube data.
• SQL Server Reporting Services (SSRS) to generate reports; part of suite of Microsoft SQL Server services, including SSAS (SQL Server Analysis Services) and SSIS (SQL Server Integration Services).
• Use of VMware vSphere 5.5.0 Build 1588022 and vCenter to create and configure virtual machines and manage your virtual infrastructure. Using the Datastore Browser in the vSphere Web Client to create and manage virtual machines.
• SQL Server 2012 administration and optimizations - scripting roles and permissions, scheduling backups, backup verifications, resolving locked databases to resume operations and prevent further unplanned service interruptions, scripting role and database changes.
• Setup High-Availability as part Disaster Recovery Strategy. Design database Backup and Restoration Strategy. Configure SQL Server monitoring utilities to minimize false alarms. Create logins and databases for colleagues monitoring utilities. PowerShell scripting to backup locally and move to DR environment.

Confidential

Sr Computer Scientist/SharePoint Consultant

Responsibilities:

• Designing farms with 99.9% uptime in-mind; Load Balancing and High Availability; making services fault tolerant and resilient to varying loads. Creating web applications with a FQDN (Fully Qualified Domain Name), always keeping security in the forefront to help prevent cross-site scripting attacks, using Windows-classic and claims-based authentication to support customer server-to-server and app authentication. Responsible for the patch analysis (applicability); configuration, change documentation and implementation, administration and maintenance of all patches for SharePoint farms in the enterprise. Including hotfixes and vulnerability footprint.
• Creation and administration of site collections, sites, and site templates, as well as the day-to-day management of those content databases - back-up verification and restoration of accidental customer deletions to get customers back up and operational with minimal down-time, and recovery of My Sites site/data as needed. Duplicating site collections in QA and Lab environments to empower end-users to test and/or evaluate custom web-parts or customizations outside of COTs SharePoint before I deploy to the customers Production environment.
• Managing permission policies and permissions for web applications as those permissions applies to only a subset of users or groups in a web application and activating the Office Web Apps Feature for site collections. Performing updates and hotfixes; deploying to Lab, QA, writing thorough documentation for the change and scheduling approved changes to production and afterwards, ensuring on My Site and team sites, the interactive newsfeed, real-time microblog messages, status updates, and following social features function correctly.
• Ubuntu 16.04 LTS deployment; installation & administration; installing VirtualBox, Apache, SSL for secure communications, Drupal 8.1 CMS, scripting with Bash to automate processes, IPTables, phpMyAdmin installation & administration, MySQL installation & administration; L.A.M.P., and Bash DR (Disaster Recovery) scripting.
• Responsible for ensuring response to SLA's within a certain time frame and 99.9% verifiable uptime, provisioning Service Applications to optimize resources such as Managed Metadata, Secure Store, and Search, as well as monitoring farm health, usage statistics with Quest Site Administrator, timer jobs, and web analytics.
• Hyper-V installation and administration for testing, QA environment building, and DR (Disaster Recovery) operations.
• Using SSIS (SQL Server Integration Services) to import disparate data (Excel workbooks/sheets) into a SQL table and create a DTSX package - opening DTSX with Visual Studio and ran against a list to populate SharePoint lists - Source and Target connector install.
• Dell Quick Apps installation and administration to build applications that can be rapidly delivered, fast customization, to free up SharePoint development resources and satisfy business requirements without costly custom coding. Extend applications Confidential native capabilities and exceed user expectations with the use of tabular forms to save screen space, parent-child relationships and ensure reliable data entry, and hide/show-when logic to govern what data users can see.
• VMWare installation and administration for testing, QA environment building, and DR (Disaster Recovery) operations.
• Responsible for the maintenance of internal and internet-facing web applications for partner and customer access, site changes using SharePoint Designer or Visual Studio for custom web-parts as well as installation & testing of third-party web parts.
• Responsible for Metalogix migrations, setting sites to READ-ONLY mode after customers have been trained and notified of new 2013 live-site date - setting deletion date and performing actual deletions (with PowerShell for >20 using CSV files); performed, and migrations. Site & Object-level restores using Quest Recovery Manager.
• Responsible for implementing and managing the Warm-site and Cold-site Disaster Recovery environment to ensure business continuity; as in Production, DR site has NLB WFE's, Synergy product for replication to clustered SQL Back-ends for redundancy and high-availability - only requiring DNS changes to be operational.
• Implementation of Metalogix ControlPoint to manage and administer as well as reporting; Single Console for SharePoint On-Premises & Office 365 including OneDrive for Business. SQL Server database administration. Use of SPDockit (Documentation Toolkit for SharePoint) to keep up with the SharePoint best practices, create professional SharePoint documentation, save snapshots for a permissions history record, to make it useful for future comparisons of permission changes. Use of Microsoft System Center 2012 - Operations Manager (SCOM) - provide cost-effective infrastructure monitoring, ensure predictable performance and availability of vital apps, and offer comprehensive datacenter and cloud monitoring. Coordinate patching of all Enterprise farms.

Confidential

Sr Computer Scientist/SharePoint Consultant

Responsibilities:

• Troubleshoot access issues, expand the farm, apply patches to farm servers, act as Tier 3 support, install web-parts, manage Smart Card (CAC) authentication and also digital mapping for extranet access, create site collections, manage numerous site collections - each housing over 18,000 sites which supported 80,000+ users, create scripts to backup sites and sub-sites, configure and manage Excel Calculation Services and BI functionality for management to share key business indicators and revenue status data stored in Excel workbooks, using the Report Center for delivering dashboard and KPI Business Intelligence (BI) information, administer content, workflows, setup versioning, notifications, custom web parts, reporting, fix search functionality, conduct train-the-trainer on site collection administration, InfoPath Forms Server, Master Page editing, and forms creation with SharePoint Designer 2007. AD administration. Setup and troubleshooting SSL and client mapping to user accounts for secure authentication. Maintain system configurations. Setup VM test environment; VMware Virtual Center /Infrastructure Client/venter Converter for provisioning with ESX Server for virtualization and testing patches in lab environment. VMware ESX; creating Virtual machines, using VMware Converter for physical-to-virtual server conversions.
• Implementation of SharePoint on Amazon Web Services; Using the AWS Management Console to provision the AWS infrastructure resources needed to run SaaS (Software as a Service).
• Creating an Amazon Machine Image (AMI) and utilizing Amazon EC2 to increase or decrease capacity within minutes - commission many server instances simultaneously. Controlling with web service APIs, allowing applications to automatically scale itself up and down depending on its needs.

Confidential

SharePoint Consultant/Linux Network Engineer

Responsibilities:

• Research, installation, testing and Production implementation of Quest Site Administrator, DocAve 6, Quest Recovery Manager utilities. Configuring SharePoint Server 2013 on Windows Azure Infrastructure Services to deliver a functional and expandable environment, provisioning SharePoint Server 2013 on Windows Azure VMs. Office 365 admin center portal to setup & administer our organization in the cloud; administer users in the organization; set permission levels, set up Office apps and assign Office 365 licenses, reset passwords, administer single sign-on and directory synchronization. SharePoint admin center to manage SharePoint Online for Office 365 Enterprise; Building Term-stores to improve content discoverability as well as delegate Term-store admins, create Search Index, setup Secure Stores, setup Apps, create Site Collections, and administer Permissions & site structure.
• Implementation and administration of Microsoft Forefront Identity Manager to manage users' digital identities, credentials and groupings throughout the lifecycle of their in the enterprise. Used FIM to integrate with Active to provide identity synchronization, management, user password resets and user provisioning from a single interface. Use of AvePoint DocAve 6.0 for replication, real-time protection, and Administration of SharePoint 2010 as well as migration from . Creation of Content-types to give users the ability to organize SharePoint content in a centralized and meaningful manner. Installation and use of NinTex Workflow 2010 to create rich, complex, and functional SharePoint WorkFlows to automate business processes. Requirements gathering. Sole individual responsible for vetting requirements for business and customer mission objectives - Headquarters Air Force, Secretary of the Air Force, Virtual National Capital Region, and Air Force District Washington. Wrote the project plan to re-build the SharePoint 2007 farm. Contracted with IBM to support Kaiser Permanente’s roll-out of SharePoint 2013 on Windows Server 2008 R2; Covered operational support of multiple Microsoft SharePoint 2007 Server farms, supporting numerous 3rd-party plug-in tools for SharePoint 2007 & 2010, managing Remedy HelpDesk ticketing, to migrating SharePoint 2007 Server farms to Microsoft SharePoint 2013 Server farms utilizing both Metalogix Migration Manager as well as Quest Migration Manager for SharePoint. Contracted under CSI to; Analyze operations efficiency and make corrections to the TCP/IP stack of the registry and improved server farm response time in the first two weeks which received high-notoriety from the client, thereby increased efficiency was obtained and noticed WAN-wide. Consistently compiled and completed on time, all requests for help, and project plans to advise management and client of current status of the project. Voluntarily created scripts to back up the SharePoint farms sites to ensure the clients IT confidence is kept in-tact in the event of catastrophic failure upon discovery that normal IT maintenance had not been done. Have proven myself and consistently set above expectations in all aspects of this assignment - winning the customers confidence by exceptional performance by volunteering off-hours monitoring to ensure a successful implementation of its SharePoint farm.

Confidential

SharePoint Administrator

Responsibilities:

• Three-month contract to act as lead on the installation and configuration of SharePoint 2007 (MOSS) servers and MS SQL 2005 for re-design of 2003 server farm at the Pentagon. Primarily worked on Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, Business Data Catalog, Search, InfoPath Forms Server, Master Pages, Content Types, SharePoint Designer, InfoPath, Microsoft CMS, Active Directory, and Exchange 2003.

Confidential

Lead SharePoint 2007 Administrator

Responsibilities:

• Configured and used Quest LiteSpeed to reduce SQL Server 2005 Maintenance windows and for high performance compression to reduce storage requirements, reduce backup times, and speed recovery times. Lead SharePoint Administrator responsible for the NIPRnet, SIPRnet, and CENTRIXSnet domains' main portal sites for ALL of US CENTCOM MNF-I, consisting of three domains, 80,000+ users, and 3500+ sites. Performed daily SharePoint 2007 administration and health monitoring including creating lists, document libraries, sites, etc., as well as setting permissions on sites and in AD 2003 R2.

Confidential

SharePoint 2007 Architect/Administrator

Responsibilities:

• Worked directly with Program Management and Developers at Confidential while acting as lead on the installation and configuration of SharePoint2007 (MOSS) servers and MS SQL 2005 for the MOSS 2007 re-design. Designed the architecture of the master page, pages, workspaces, and sites. Setup a maintenance and monitoring plan for the environments and databases to be administered by the project completion of the migration of data from SharePoint 2003 to SharePoint 2007. Specifically worked on Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, Business Data Catalog, Search, InfoPath Forms Server, Master Pages, Content Types, SharePoint Designer, InfoPath, Microsoft CMS, AD, and Exchange 2003. Additionally, performed security scanning using DISA Gold and Retina.

Confidential

Consultant/Senior Microsoft SharePoint 2007 Migration

Responsibilities:

• Deployed in the Middle East (UAE/Saudi Arabia/Oman). Hand-selected by Confidential, through the Judge Group, and contracted to directly support Microsoft/InfoReliance/and Criterion Systems in deploying a complex, first-of-its-kind, SharePoint Server 2007 installation consisting of multiple server farms, IIS 6, .Net, and utilizing Synergy replication for the U.S. Air Force (USAFCENT/9th AF/CFACC) across SIPRNet and NIPRNet. Migrated web sites using MetaLogix tool, into MOSS 2007. Trained end-users, select members, and site owners on site management tasks. Trained end-users on navigation, site collection, sites, lists, authentication vs. authorization, list columns and views, versioning, draft/publishing versioning model Email notifications and list emails, and custom Web Parts. Provided development of custom Web Parts for SharePoint Portal Services (SPS) and Windows SharePoint Services (WSS).

Confidential

Consultant; Level III Systems and Infrastructure Engineer

Responsibilities:

• SharePoint Server 2007 Administration; Sites, Collaborative Features, Users Profiles and Audiences, Excel Services, Business Intelligence Dashboards, customizing Lists and Libraries, and creating Report Center Web Sites. Sought out to be lead Level III Systems and Infrastructure Engineer (Win2k3R2 AD environment) to support the DOJ Board of Trustees network migration and ensure a near 24-7 network uptime. Monitored network health while handling issues and planning for disaster recovery by running Disaster Recovery scenarios. Systems Administrator tasks included managing all aspects for SharePoint Administration architecture. Configured and used NetIQ's Security Manager to add a layer of security that gave the ability to capture, correlate, and manage security events from one console; this saved time and provided security defense in-depth by giving management a higher-level view of security events across the network. Additionally, implemented an EMC Legato NetWorker7.4 solution on a Hitachi SAN TagmaStore and Quantum i500 series 124-slot digital tape library unit over SCSI Fibre Channel connections in Windows 2003 R2 and Red Hat Enterprise Linux environments at the U.S. Department of Commerce’s National Telecommunications and Information Administration.

Confidential

Senior Systems Engineer/Subject Matter Expert

Responsibilities:

• Assigned to the United States Department of State as a Citrix MetaFrame XPe/Presentation Server 3 &4 Administrator/VM Ware Administrator. Primary duties included: writing the security configuration standard policies for the departments 70,000+ computers (XP, W2k, and Windows 2003); designing and implementing thin client architecture for application delivery both locally and remotely utilizing Citrix MetaFrame XPe and Presentation Server 4 with Load Balancing within the server farm; and responsible for writing the State Department’s new security configuration guide for Windows 2003 - a guide which mandated the configuration of the department’s 5,000+ servers. SharePoint Portal 2003 Systems Administrator duties included managing all aspects of SharePoint Administration architecture. Additional duties and experience included enterprise implementation of Active Directory in multi-domain, highly available, multi-tiered system infrastructure including the configuration and installation of Windows servers, XP workstations, RAID arrays, Cisco routers, and Cisco switches; use of GFI LANguard for security and patch management on Wintel machines; group policy and logon script creation and management; analysis of DHTML, ASP, COM objects, and Cold Fusion MX interoperability across multiple platforms (WinTel and Linux); setup and administration of Citrix MetaFrame XPe (NFuse/Citrix Secure Gateway) for securing, centrally deploying and managing applications, Zone management, ICA client distribution, session shadowing, setup load evaluators, setup policies, ICA session monitoring, using Citrix support tools to identify Data Collector in a server farm, and securely delivering functionality as a service to Diplomatic Security Service (DSS) field Agents, DSS Investigators, and DSS Dignitary Protection Agents worldwide.
• Virtualization experience included: installation, configuration, and administration of VMware ESX Server and GSX Server on IBM BladeCenter, RLX 100 EX, and Dell Blade Servers; managing a Virtual Infrastructure from a Single Point of Control; handling provisioning, and monitoring performance of virtual machines and their hosts to increase hardware utilization, and security access controls for virtual servers across multiple physical servers; streamlining system efficiency by implementing and administering VMWAre GSX and ESX virtual servers; and for security reasons, also implementing VMWare GSX and ESX virtual servers in U.S. Embassys. Performed installation and configuration of MS Cluster Services; assisted in the SAN/NAS setup on EMC Insignia with Retrospect including setup of the storage devices, configuring zoning on the on the Fibre Channel, creating the RAID groups, and creating and binding of the
• LUNS. Setup and managed SAFENet encryption devices for end-to-end security. Used GFI LANguard Network Security Scanner to detect known CGI, DNS, FTP, Mail, RPC and other vulnerabilities, discover rogue services and open TCP and UDP ports, discover open shares, perform scheduled network scans, detect missing hot fixes and service packs for supported applications and the operating system and deploy the updates. Responsible for Red Linux server configuration for Web, NFS, SAMBA, fire walling (dual hone), and network security services (Nessus, Sara, Nikto, OpenSSL, eEye Retina, network security sniffing) configurations for secure environment agency-wide. Used GFI LANguard S.E.L.M. for detecting security breaches and network-wide security analysis of event logs, archiving event logs on remote machines to central databases, and monitoring of security event logs, new trusted domains, account changes, audit logs cleared, group members being added, successful logon outside office hours, user account creation, expired user accounts, and logon failures. Setup and use of CiscoWorks 2000 for device/physical topology discovery and management of Enterprise network perimeter and internal devices. Monitoring and maintenance of Cisco 2900/XL/4000/6000 series Catalyst switches, Cisco 800/2600 series perimeter devices, and setup of Active Directory Group Policies. Ensured FAM compliance.

Confidential

Senior Web Engineer

Responsibilities:

• Hand-selected for Technical Lead at Confidential &E Corporation for requirements gathering and implementing recommendations based on analysis of the environment to deploy and support legacy web applications on multiple environments (NT 4, Windows 2000, and Linux) and document the existing environment, make changes/correct documentation, and maintain documentation on production systems. Duties included: setup test environment, setup development environment, and setup production environments on over nine different servers in multiple states. Proficient in Requirement Analysis and Design of Web based applications; deploying MTS packages and COM+ applications; Apache on Red Hat Linux 8.0 with Apache-SSL, MySQL, OpenSSL, CVS, Tripwire, Perl, PHP, HTML to set up and support multiple virtual domains. Additionally, administered a NetApp IP SAN solution; built Red Hat Linux 8.0 servers providing web and database services, data collection and reporting for nationwide network usage; configured and managed IIS 4/5 utilizing ASP and Cold Fusion 4.5/5.0 for dynamic web content hosted on Oracle 8i data servers; setup and configured SSH and SFTP for secure communications on Apache 2x web server; developed or re-wrote web applications in ASP or PHP to support changing user requirements; integration with Oracle 8i and SQL 2000 Server utilizing HTML, DHTML, Flash 5, Authorware, and JavaScript; and built and maintained a secure Internet/Intranet websites utilizing SSL, protocol filtering, digital s, and 128bit encryption for secure communications. Planed for disaster recovery by documenting all facets of operations in the event of catastrophic failure, and troubleshot connectivity issues by remote users through VPN. Proficient in all aspects of system administration including: instance management and resource optimization; backup and recovery; replication and clustering. Modified SQL statements to populate and update Oracle tables; wrote SQL to query relational databases; designed reports and setup Crystal Reports 9 web server to perform enterprise reporting for Executive Management; additionally, saw a need and voluntarily designed a fully interactive Intranet for staff to access vital information for clients as well as for interactively familiarize and interactively train new employees.

Confidential

Systems Engineer/Webmaster

Responsibilities:

• Responsible for administration of Vines/Windows NT/2000, NT workstations, and IIS servers within the agency; combining RAID disk arrays for fault tolerance; security policing of SYSLOG's in real-time. Built and maintained websites utilizing SSL, protocol filtering, digital s, and 128bit encryption. Utilized Sniffer Pro/Expert to learn unique patterns and to detect, diagnose and resolve network failures in topologies and network protocols, as well as network baselining. Secured and monitored PIX firewall - blocking unauthorized network. Conducted server audits to ensure web systems were in strict compliance with NIST,
• DITSCAP, and NIACAP standards. Utilized NetIQ Qcheck to test between network endpoints; utilized protocol and system security techniques to test the security of sites; configure and roll-out of over 250 NT workstations; setup and configuration of Ghost Cast Server and Altiris for workstation roll-out - for capturing desktop and application settings, user data, OS deployment, configuration, and software deployment as well as pushing mandatory/critical updates and patches to network nodes. Created web interface utilizing Cold Fusion 4.5 to interact with Oracle. Setup and administration of Quantum Network
• Attached Storage (NAS) devices. Voluntarily developed a web application to verify and update employee "critical" information and remote viewing of user desktops to solve issues, which saved countless man-hours for IT support staff. Trained technicians on Microsoft networking, network troubleshooting, administration of email, file/print, and FTP servers. Fabricated cabling and installed routers, hubs, switches, repeaters, and printers.
• Modified SQL statements to populate and update Oracle tables. Analyzed and troubleshot network servers, Cisco 2500 Series routers, Catalyst 4000 Series Switches, Cisco PIX Firewall and client PCs including configuration and maintenance of server hardware NOS/OS and patches. Provided primary technical support to 15 Regional Network Administrators throughout the United States. Sought by peers for technical/problem-solving and customer relations abilities. Install/configured Palm V/M500/M505 PDA device for remote access to ISPs, printing, and integration with Outlook 2000/XP for Executive staff (Exchange 5.5, 2000) to increase staff efficiency. Successfully deployed client software utilizing Intel LANDesk. Additionally, tested and modified website for the government’s Section 508 compliance.