SUMMARY:

• Hands on Systems Administrator with business skills that ensure Projects are completed on time and in budget. I understand that managing client expectations is just as important as keeping servers and switches up and running. I have upgraded the infrastructure at multiple companies and have saved them money in the long run by doing so. Leading others and following guidelines are extremely important for getting the job done correctly and efficiently.

PROFESSIONAL EXPERIENCE:

IT Manager

Confidential, NYC, NY

Responsibilities:

• Configured Windows Server 2016
• Created AD Structure
• Created and deployed all GPO Scripts
• Utilized Okta
• Configured Papercut for cost recovery
• Managed outside vendors
• Administered Esxi 6.x with VSphere for 15 VM’s
• Racked, stacked, and configured new servers, switches, and Firewalls
• Configured Palo Alto 3020 Firewalls in HA mode
• Configured Cisco Meraki MX 84 Firewalls in HA mode
• Configured Aruba 2930M Switches in a stack
• Configured FortiGate 81E Firewalls
• Configured IPsec Tunnels between Meraki, FortiGate, and Palo Alto Firewalls
• Designed 7 remote office network
• Configured Cisco Meraki Switches (various models)
• Used Mobile Management tool JAMF to control fleet of Apple Products
• Used Password tool Lastpass to administer passwords
• Administered 3cx phone system

Lead Administrator & Network Analyst

Confidential, NYC, NY

Responsibilities:

• Configured Windows Server 2012 R2
• Created AD Structure
• Created and deployed all GPO Scripts
• Created AD Synchronization with O365 using AD Synch Tool
• Migrated Exchange accounts to O365 from Exchange 2007
• Configured HP Procurve 2920 Switches
• Configured VEEAM Backup Replication for Hyper V 9.x
• Configured a 17 Tb NAS device as a backup depository via ISCSI
• Configured (2) HP Proliant DL380 Gen 9 Servers as Hosts for 20 Hyper V servers (Windows 2012 R2 DC)
• Utilized an HP 3PAR with connection to an HP Brocade Switch FC switch stack as a backbone network
• Configured Dual SonicWall 4500’s in HA mode
• Maintained the IT Budget and brought costs down by ~$250,000 via contract negotiation
• PowerShell Scripting for Servers, Desktops, and O365
• Configured Avaya IP Office 500 R9
• Purchased all IT Equipment
• Managed all technical Projects for the firm
• Negotiated contracts with multiple vendors
• Responsible for the IT Department and its staff
• Configured SQL for LAW based software IPMANAGER, CASELOGISTIX, and PROLAW
• Migrated 80 client computers from Windows 7 to Windows 10
• Managed VMWARE ESXi 4.x Servers and Migrated them to Hyper - V

System Engineer

Confidential, Mahwah, NJ

Responsibilities:

• Created all GPOs to allow OSX Hardware to integrate using Open Directory
• Used ConnectWise to track time and tickets
• Migrated Windows 7 clients to Windows 10
• Managed ESXI 5.0 to virtualize multiple servers
• Backed up and Restored with VEEAM, Time Machine, and VEMBU
• Configured Sonicwall 2400’s and 3600’s for VPN connectivity, Security, and HA mode.
• Configured HP switches with VLANS, Port Security, Stacking, via CLI and WebGui
• Created Images with Netrestore for Yosemite 10.10.2 to be deployed to new Mac Pros and Macbook Pros over the local network
• Mitigated spam with MacAfee SAAS
• Created MAC and Windows based scripts in Labtech
• Utilized Labtech to deploy scripts and install software
• Configured Exchange 2010 for accounts, DL’s, and converting Email Enabled Public Folders at multiple companies.
• Created nested batch files to DCIM .NET 3.5 on Windows 7 clients and various other functions.
• Mitigated viruses with Webroot and Trend Micro.
• Built IT closets with enclosed, open, 4, and 2 post racks from wall mounted, floor mounted, with varying UU sizes.
• Employed Bizdox to create Network Diagrams and provide a KB for work
• Utilized PowerShell Scripting for Servers and O365
• Upgraded and configured large data centers for clients
• Configured clients O365 deployments and conversions
• Managed a clients VM servers on ESXI 5.x utilizing VSphere

Senior Desktop Support Technician (Contractor)

Confidential, Port Washington, NY

Responsibilities:

• Closed multiple tickets using Remedy
• Migrated Windows 2003 Print Server to 2008 R2
• Managed Project to use Viewfinity software for rights management
• Repaired Lenovo Mxx desktops, T4xx and X2xx series notebooks
• Managed Inventory
• Wrote Powershell Scripts to migrate printers on client machines
• Wrote VB scripts in Excel to automate an Inventory process
• Imaged Lenovo and Toshiba laptops for Users

Project Manager (Contractor)

Confidential, Teaneck, NJ

• Tracked the progress of multiple jobs with multiple contractors
• Created Excel Spreadsheets with advanced functions like Pivot Tables and Linked workbooks
• Managed 5 technicians each dealing with multiple issues
• Coordinated appointments for vendors and technicians in charge of projects
• Prepared a Budget Summary in Excel comparing the Fiscal Years Budgetary Encumbrance for a multi - year wireless project
• Proofread the Technicians site surveys for clarity and proper grammar.
• Created forms to be used for vacation requests and site surveys.
• Utilized custom built web application to track and assign tickets to the network analysts
• Employed a custom web application to upload PO s, Site Surveys, and Quotes onto an ongoing project.

IT Manager / Project Manager

Confidential, Fairfield, NJ

Responsibilities:

• Used Active Directory to create users, groups, GPO policies, and software distribution.
• Installed a test configuration of Microsoft SCCM
• Installed Kantech Special Edition Software (ADT)
• Designed Network Infrastructure of offices
• Configured Apple Hardware (MacBook Pro / Air / Minis)
• Designed Local Area Networks using Cisco Small Business equipment RV-016/42
• Setup VPN Gateways between networks in PA, MD, NJ, and NYC
• Managed the Volume Licensing Agreements
• Implemented Network Upgrade
• Used VMWARE ESXi to manage 2 virtual servers
• Configured VOIP accounts for over 100 users in a cloud environment
• Configured Exchange server for over 100 users in a cloud environment
• Configured IPADS and Android phones to access the network
• Configured Wireless access points for both secure and insecure communications
• Installed SharePoint 2010
• Administered Windows 2007 and Windows 2010 servers on ESXi VMWARE Server 4.x

Systems Administrator

Confidential, Florham Park, NJ

Responsibilities:

• Utilized Symantec Backup Exec 2010
• Cable managed over 400 patch cables
• Used Landesk Software for patch management
• Configured Print Servers
• Configured Blackberries (Bold, Curve, World, Storm)
• Perform Hardware support Printers, Laptops, Servers, PBX, Desktops, and Tape Backup Devices
• Used Guardian Edge and SEE encryption software
• Remediated vulnerabilities using MacAfee Foundstone
• DELL Hardware: Optiplex, Latitude, PowerEdge, PowerVault
• Helped End Users solve in depth problems Excel Pivot table problems and Access Queries
• Supported and configured Nortel Option 81C Pbx
• East Coast Regional SEP 11 Administrator

Senior Desktop Support (Contractor)

Confidential, Totowa, NJ

Responsibilities:

• Utilized Kaseya Managed Service utility to monitor remote Network, Software, and Hardware issues on client computers
• Resolved Windows 2003 issues on customers helpdesk for 3 months.
• Configured custom network installation for Office 2007 for customer using Office Customization Tool
• Deployed and imaged over 30 desktops using BartPE and Symantec Ghost
• Migrated user data from old machine to new machine on over 30 clients
• Created a Power Point presentation for digital signage
• Researched competitive pricing for clients using our vendor contacts to build, upgrade, and maintain our clients’ technical needs

Senior Help Desk Support Specialist

Confidential, Allendale, NJ

Responsibilities:

• Solved multiple issues a day and prioritized them according to severity
• Configured Windows Server 2003 for use with printing via IP port.
• Installed Netbackup 6.5 Client software on multiple servers in the Lonza environment.
• Utilized Sysaid Ticketing software to track issues
• Created user accounts in ADS and created mailboxes in Exchange 2003.
• Installed Citrix Client on users to allow the usage of applications in Switzerland.
• Migrated over 2,000 users with PST files into a Symantec Enterprise Vault solution.
• Tested CAT5 wiring utilizing toning equipment and fixed it with crimpers.
• Installed multiple servers into racks.
• Fixed Spectra Logic T50 Tape Carousel
• Planned project to install Safeguard Easy to over 1000 US users.
• Expert knowledge of Excel, Word, and PowerPoint
• Trained in repairing Xerox and HP Printers
• Symantec Netbackup 6.5 Administrator
• Configured Sharp and Konica Minolta copiers for Network use and integration with SMTP gateway
• Administrator for DHCP scope reservations
• Troubleshot end user issues with Citrix Applications

Proprietor

Confidential, Dallas, TX

Responsibilities:

• Designed small business networks
• Visited multiple users in remote locations
• Installed new computers, upgraded components, and installed printers
• Fixed printing, Office Suite and connectivity issues for Home users

Help Desk Support

Confidential, Dallas, TX

Responsibilities:

• Managed gear list for helpdesk team
• Received 10 - 22 trouble calls per 8-hour shift
• Fixed connectivity issues for remote users
• Resolved Office 98 Suite problems
• Solved issues or properly routed call to next appropriate tier

Systems Administrator

Confidential, Dallas, TX

Responsibilities:

• Set up remote Exchange/NT 4.0 server in Singapore
• Helped punch down over 100 analog phone lines into a phone switch
• Wrote detailed instructions for end user installations
• Created user account s and Mailboxes on Exchange 5.5

Small Computer Systems Operator

Confidential, Camp Pendleton, CA

Responsibilities:

• Managed a helpdesk team of junior Marines
• Documented and managed 100,000 dollars worth of equipment while deployed
• Configured Cisco, 3COM, and Bay routers and Switches
• Helped migrate a 3,000-user network from Banyan Vines NOS to Windows NT
• Fixed Office Suite 95 issues
• Fabricated multiple types of Networking cable 10base5, 10base2, UTP, 10baseT, Fiber Optic
• Configured remote networks from locations ranging from Desert, Jungle, and Sea