CyberArk/TPAM administrator Resume

SUMMARY:

Six year experience as a CyberArk Administrator/Engineer.
Eight year experience as an Information Technology Security Administrator
Over 2 years of experience working as a Lead Network Administrator.
Extensive knowledge of CyberArk and Privileged Access Management tools.
Solid knowledge of Active Directory, Mainframe, Database and UNIX platforms.
Over 6 years of guest service and project management experience.
Well - organized, self-motivated individual with ability to rapidly learn new tasks.

WORK EXPERIENCE:

Confidential

CyberArk/TPAM administrator

Responsibilities:

CPM/PAclient/PSM/PVWA configuration and support.
Provided client facing support for PVWA vaulting and safe/user setup.
Maintained up to date process control manuals for CyberArk to ensure procedures stayed compliant with Citi technology standards and policies.
Coordinated with Identity Management and Business Advisory teams to create CyberArk master policies and certify new platform support.
Supported CyberArk AIM, CCP, and RPA onboarding and environments.

Confidential

Global Compliance and Monitoring Transition and

Responsibilities:

Trained all new employees.
Trained the Compliance Monitoring analysts on new procedures and applications.
Created standard operating procedures for all new security logs monitored by compliance analysts.
Ensured that all compliance activity was in accordance with Citi policies and procedures.
I was the primary point of contact for the North American region, regarding compliance procedures and analysis.

Confidential

Global ID Administration - Access Management Compliance Monitor

Responsibilities:

Monitored activity done to employees ID’s and account access.
Insured the integrity of employee accounts and access.
Performed daily audits of employee access level changes to ensure proper documentation was done.
Worked with application onboarding team to create standard operation procedures for new account activity analysis.

Confidential

Lead Network Administrator

Responsibilities:

Supported Active Directory and Novell Netware domains with 1000+ users.
Provided 24x7 network/desktop support for local and offsite users.
Citrix configuration and troubleshooting.
Worked closely with corporate headquarters to implement Active Directory migration to multiple locations.
Maintained live inventory of all network devices using Six Flags proprietary management software.
Created and backed up workstation images on a near daily basis using Norton Ghost 12.
Installed and maintained all networked HP multifunction enterprise printers.
Installed, configured and continually monitored Symantec Endpoint Enterprise servers and workstations.
Supported and updated Exchange server 2003
Supported all Cisco and Aruba network routers/switches including wireless and fiber devices
Used Cisco Security Manager to manage routers and network devices

Confidential

Guest Services Manager and Auditor

Responsibilities:

Performed operational and financial reviews of all aspects of cash and inventory management.
Through employee interviews, identified causes of poor performance and coordinated corrective actions with various departments to increase employee work efficiency.
Documented conclusions and presented oral and written presentations to upper management.
Oversaw all daily operating procedures and helped manage a group of 12 supervisors and 200+ employees, to ensure all areas of the admission department functioned smoothly.
Worked with upper management to improve or create operating policies and procedures.