SUMMARY:

• Network Architect with over 20 years of experience creating carrier based solutions in ILEC and CLEC environments. Successfully applied technologies including TDM, ISDN, VoIP, and Video over IP receiving 18 patents. Skilled Confidential identifying the correct vendors and network elements to maximize network capacity and ROI. Knowledgeable of a diverse group of SIP/Session Boarder Controllers, core routing/switching service elements over diverse facility options.

TECHNICAL SKILLS:

Technical: TDM PBX Nortel, Avaya and Siemens, VoIP PBX, Call Center,, OC 48 and OC 192 fiber networks, and ATM/ SS7/ Frame Relay/ MPLS/VPN/ IP Networks, VoIP, Integration of legacy voice systems and IP network technology, ISDN, IP Call Center, Video conferencing H.320, H320, H.323,H.264 H.265 IP Voice Cisco Call Manager, Avaya Call Manager, Microsoft Lync Video Conferencing, Cisco, Polycom, Tandberg, LifeSize and Radvision, IP Multipoint Video Conferencing, Cisco, Tandberg and Polycom MCU, Tandberg TMS Cisco Telepresence, Video Call Center H.320, Video Call Center IP H.323, Contact center design, multimedia, audio and media conferencing, Distance Learning and Collaborative Work environments, MS Excel, Word, Power Point, Access, Visio, Project Management Routing, BGP, OSPF, Multicast/Streaming Video, NAT /DHCP/DNS and QoS WAN Acceleration, Cisco Cube VDI VMware Program Management, Project Management, Disaster Recovery, Business Continuity, Network Security, Market Research, Business case development Design Engineering, Technical Dales Support, Executive Briefing and Strategic Planning TDM PBX Nortel, Avaya and Siemens, VoIP PBX, Call Center, OC 48 and OC 192 fiber networks, and ATM/ SS7/ Frame Relay/ MPLS/VPN/ IP Networks, VoIP, Integration of legacy voice systems and IP network technology, ISDN, IP Call Center, Video conferencing H.320, H320, H.323,H.264 IP Voice Cisco Call Manager, Avaya Call Manager, Microsoft Lync Video Conferencing, Cisco, Polycom, Tandberg, LifeSize and Radvision, IP Multipoint Video Conferencing, Cisco, Tandberg and Polycom MCU, Cisco Telepresence, Video Call Center H.320, Video Call Center IP H.323, Contact center design, multimedia, audio and media conferencing, Distance Learning and Collaborative Work environments, Hardware evaluations, Headset, Handsets, Firewalls IP PBXs MS Excel, Word, Power Point, Access, Visio, Project Management Routing, BGP, OSPF, Multicast/Streaming Video, NAT /DHCP/DNS and QoS WAN Acceleration VDI VMware Program Management, Project Management, Disaster Recovery, Business Continuity, Network Security, Market Research, Business case development Design Engineering, Technical Sale Support, Executive Briefing, Strategic Planning

PROFESSIONAL EXPERIENCE:

Confidential

Senior Network Architect

Responsibilities:

• Provide WAN analysis of client base to determine and resolve IP performance issues
• Design and develop written technical solutions for TDM, IP Voice and Unified communications infrastructures
• Support Avaya, Cisco Call Manager, Lync, Voice Mail IPT and Call Center infrastructures.
• Deploy, troubleshoot, and upgrade video conferencing and infrastructure integrated components.

Confidential

Technical Architect

Responsibilities:

• Support IBM Whole Division client base in North and South America
• Design and develop written technical solutions for TDM, IP Voice and Unified communications infrastructures
• Support Avaya, Cisco Call Manager, Lync, Voice Mail IPT and Call Center infrastructures.
• Capacity planning /develop bill of materials for Cisco Family of gateways
• New site moves and change hardware configurations for both Cisco and Avaya as
• Deploy, troubleshoot, and upgrade video conferencing and Crestron infrastructure integrated components.
• Lead technical research and development and consultation for audio visual, video conference projects and team support in and new rooms design, ordering, configuration, installation, and technical support of AV and video systems and video network infrastructure interfaces.
• WAN Capacity/QoS Planning to support Cisco Jabber and Microsoft Lync 2013
• Work in cooperation with Data technical consultants to assure proper application performance and QoS to support real time communications in an integrated TDM/ IP Converged Network
• Support IBM Whole Division client base in North and South America
• Design and develop written technical solutions for TDM, IP Voice and Unified communications infrastructures
• Support Avaya, Cisco Call Manager, Lync, Voice Mail IPT and Call Center infrastructures.
• Remotely troubleshoot and resolves telecommunications, video call connection, QoS, call quality issues. Test with external vendors video systems to validate connectivity between Confidential &T and external sites.
• WAN Capacity/QoS Planning to support Cisco Jabber and Microsoft Lync 2013
• Work in cooperation with Data technical consultants to assure proper application performance and QoS to support real time communications in an integrated TDM/ IP Converged Network
• Work Confidential &T Labs team to develop virtual SBC Service concept.

Confidential - Ft Wayne IN and Clifton NJ

Sr. Network Architect

Responsibilities:

• Complete performance analysis of Confidential ’s VPN Network
• Analysis of the WAN impact of their three strategic initiatives:
• Responsible for analysis of Confidential ’ Confidential &T AVPN Network
• Cisco Cube for network redundancy
• Analysis of the WAN impact of the three strategic company initiatives
• WAN Capacity/QoS Planning to support Cisco Jabber and Microsoft Lync 2013
• Work in cooperation with Data technical consultants to assure proper application performance and QoS to support real time communications in an integrated TDM/ IP Converged Network
• Responsible for Cisco and Polycom video conference systems software updates and systems administration Confidential Headquarters, Data Centers as well as Confidential domestic remote location and their integration with both Lync and Jabber Unified Communications systems.
• Dev./Op (private cloud provisioning)
• Virtual Desktop Interface (VDI) deployment
• Support voice and video over WAN infrastructure
• Unified Communications impact for Microsoft Lync 2013 and/or Cisco Jabber
• Determine total cost of ownership (continuing additional WAN bandwidth expense)
• Session Boarder Controller evaluations for Sonus/Acme Packet/ Cisco CUBE
• SIP Trunking analysis, Capacity Plan and disaster recovery design
• Integration of existing H.264 legacy Group conference rooms with Lync/Jabber
• Analysis of alternate conferencing solutions.
• Confidential &T Web Conferencing
• Confidential &T Connect
• Cisco Enterprise WebEX
• Lync Conferencing Capability/Capacity
• WAN Acceleration Network Impact study to stabilize WAN Bandwidth requirements to support real time applications
• IP Phone vs Headset evaluations for Cisco Jaba and Microsoft Lync
• POC of Riverbed WAN Acceleration and Granite
• Phase I Riverbed deployment 2013
• Budget requirements for Phase II Riverbed deployment planned for 2014

Confidential, NJ

Sr. Video Conference Network Architect

Responsibilities:

• Responsible for the re-engineering and optimization of a Fortune 200 Company’s Global IP Network
• Analyzed existing mission critical applications and current bandwidth requirements. Optimized the existing network capacity of the Confidential &T eVPN
• Increased critical WAN Bandwidth to support new data and real time IP Voice and IP Video communication on their MPLS network to support unified and video conference communication
• Responsible for video \ audio communications and administration of all video network infrastructure equipment, including Polycom DMA 7000, RMX 2000, PathNavagitor, Telenetics Digital Presence Telepresence and Tandberg. Acts as liaison to field support, external A/V venders, and videoconference manufacture product support.
• Responsible for Cisco and Polycom video conference systems software updates and systems administration Confidential Campbell’s Headquarters as well as remote customers nationally.
• Refreshed the companies Firewall infrastructure. Compared Juniper to Checkpoint Firewalls. Recommended Checkpoint.
• Analyzed growth in strategic applications and new applications that need to be supported across the WAN. Developed a WAN recommendation that would improve application performance and in addition create sufficient spare bandwidth to support said real time applications while stabilizing WAN bandwidth costs
• Evaluated Cisco Cube for secure alternate network access/resiliency
• Conducted a Global Network Performance analysis for the support of Microsoft 365 (Cloud Based) for all of the client’s Global locations. Recommendation included Network Based Firewall to improve latency issues.
• Designed and implemented the first Global 6 COS eVPN for the support of Unified Communications based on Microsoft 365/Lync cloud deployment for VoIP/ IP Video and Unified Communications
• Developed SIP Trunking and Session Boarder Controller architecture to replace traditional TDM PRI Trunking access. Recommendation affords the opportunity for the client to avail themselves of the new IP PBX feature and functionality to reduce access cost by 40% and to support IP Voice and IP Video unified communications over their new converged IP PBX infrastructure.
• Functional analysis of existing Avaya infrastructure recommended upgrade to Avaya Aura. Platform to include Avaya Session manager to support SIP based Flare video unified communications endpoints.
• Evaluation of IP Phones vs Headsets for cost effect TDM station replacement with VoIP stations/Laptops
• Recommended the use of Avaya’s One X Communicator to simplify network architecture and improve Business Continuity/Disaster Recovery of remote locations

Confidential, Pennington NJ & NYC

Video Architect/Project Manager

Responsibilities:

• Developed requirements, created and tested the Video architecture for Confidential and testing infrastructure Confidential the 222 Broadway Engineering Lab.
• Project managed the installation of 750 video conferencing endpoints
• Project managed three Video Conferencing Service Nodes to support the user base
• Consulted with the OCS team on video capabilities and OCS potential video quality limitations
• Developed the architecture, standards & associated infrastructure and management system for an integrated global video conferencing network
• Evaluated Cisco Cube for Network resiliency
• Responsible for the transition/ project management of the migration of corporate ISDN video network consisting of 80 ISDN video endpoints to over 750 globally deployed IP video room and desktop video endpoints both hardware and soft phone.
• Network design included QoS over the WAN support real time Voice/Video communications via H.323 Gateway and Gatekeeper infrastructure to provide Call Admission Control between the three Global regions, EMEA, North America and the Pac Rim
• Developed and installed high reliability centralized Tandberg TMS online reservation system with disaster recovery site. The global design consisted of three international video conferencing service nodes. There was a Video conferencing node in each of the corporations regions; North America, Europe and Pac RIM. Each node consisted of a Tandberg ISDN Gateway and Tandberg MCU, QoS inter-nodal routing with call admission control, international dial plan with associated disaster recovery methods and procedures
• Developed the requirement for the installation of Cisco Telepresence in New York and London
• Integrated Video Dial Plan to support Cisco Call Manager, Avaya Call Manager and E.164 based endpoints
• Developed the architecture, standards & associated infrastructure and management system for an integrated global video conferencing network
• Responsible for the transition/ project management of the migration of corporate ISDN video network consisting of 80 ISDN video endpoints to over 750 globally deployed IP video room and desktop video endpoints both hardware and soft phone.
• Network design included QoS over the WAN support real time Voice/Video communications via H.323 Gateway and Gatekeeper infrastructure to provide Call Admission Control between the three Global regions, EMEA, North America and the Pac Rim
• Developed and installed high reliability centralized Tandberg TMS online reservation system with disaster recovery site. The global design consisted of three international video conferencing service nodes. There was a Video conferencing node in each of the corporations regions; North America, Europe and Pac RIM. Each node consisted of a Tandberg ISDN Gateway and Tandberg MCU, QoS inter-nodal routing with call admission control, international dial plan with associated disaster recovery methods and procedures.
• Developed the requirement for the installation of Cisco Telepresence in New York and London

Confidential

Project Management

Responsibilities:

• Project managed the installation of Confidential ’s video architecture to support Internet, cable TV, On demand and Voice Services in 105 sites located in Va, Pa and NJ
• Scope of work: Infrastructure upgrade to a Cisco 7609 core network to support the cable company’s Voice over IP, On demand video, high speed internet access and on line gaming
• Responsible for site survey, installation, quality assurance and “as built” documentation for 105 locations
• Managed 5 installation teams that installed 105 Cisco 7609 Routers Clusters, associated equipment and wiring over a four state area
• The project was complete 6 weeks ahead of schedule and under budget. Completed 57 locations in one 30-day period
• Teams had the record for the highest number of installed sites with the lowest number of defects per site Scope of work: Infrastructure upgrade to a Cisco 7609 core network to support the cable company’s Voice over IP, On demand video, high speed internet access and on line gaming
• Responsible for site survey, installation, quality assurance and “as built” documentation for 105 locations
• Managed 5 installation teams that installed 105 Cisco 7609 Routers Clusters, associated equipment and wiring over a four state area
• The project was complete 6 weeks ahead of schedule and under budget.
• Completed 57 locations in one 30-day period

Confidential

Video Conference Network Migration

Responsibilities:

• Migrated and installed 350 ISDN based Video Conferencing endpoint global networkbased to IP global infrastructure for a major Fortune 50 financial/insurance corporation:
• Developed the scope of work
• Developed a new architecture to support both VoIP and Video IP with a Quality of Service (QoS) infrastructure
• Conducted analysis of their current network environments
• Created a lab modeling the current and future core network on which a proof of concept
• Developed gap analysis to migrate their traditional ISDN/PBX based Global Executive Group Video Conferencing (GEGVC) infrastructure to a converged QoS IP environment that supports: IP Voice, IP Executive Group Video, IP Desk Top Video, Multicast, and MPLS . Project Managed the following tasks:
• Installed, tested, and certified:
• Tandberg 200 and 800 MCU’s, Cordian HD MCU,
• Cisco (Tandberg) Management System (TMS)
• Tandberg 3000, 6000 Edge 75/85/95
• LifeSize HD
• Polycom 8000 and 9000 Series Endpoints with:
• Integrated MCU,
• Standalone MCU
• Video phones and deployable soft client on PC/Laptops with associated headsets

Confidential

Program Manager/Director of Operations

Responsibilities:

• Provided Global ISDN Based Video Conferencing Services for the US Army Distance Learning Program (USADLP), which provided installation support across the United States, Europe, Near East, Caribbean, and Asia of the Defense Services Network (DSN).
• Managed Presidential Telepresence Video Network
• Secret Clearance with Provisional Top Secret Clearance
• Managed Presidential Video Network

Confidential

Director Network Planning/Manager

Responsibilities:

• Research and Development/Product Manager for New Service Feature introduction
• Responsible for research, service concept development and feasibility testing, business case analysis, technology evaluation and testing, equipment recommendations, and implementation of new network service concept
• Evaluation, selection and implementation of Audio Text/Voice Mail for Confidential (CLEC)
• Reported directly to Executive VP Operations
• First Voice Over IP installation on the east coast
• Responsible for the Dial Digital Video Services
• Provided Global ISDN Based Video Conferencing Services for the US Army Distance Learning Program (USADLP), which provided installation support across the United States, Europe, Near East, Caribbean, and Asia of the Defense Services Network (DSN).
• Secret Clearance with Provisional Top Secret Clearance
• Managed Presidential Video Network
• Research and Development/Product Manager for New Service Feature introduction
• Responsible for research, service concept development and feasibility testing, business case analysis, technology evaluation and testing, equipment recommendations, and implementation of new network service concepts.
• Evaluation, selection and implementation of Audio Text/Voice Mail for Confidential (CLEC)
• Reported directly to Executive VP Operations
• First Voice Over IP installation on the east coast

Confidential

Product Manager

Responsibilities:

• Pioneers Collaborative Distant Learning
• Responsible for architectural analysis of the entire existing Confidential &T’s toll-switched network’s ability to support high speed switched data, video and Multi-Media applications in the near term (next five year period). The emerging H.323 Standard and Internet TCP/IP had an impact on all existing technologies
• Created Prototype H.320 video Call Center targeted for Banking/Financial Industry
• Developed and deployed the first prototype Engineering Video Conference lecture service supporting 10 Universities: Cornell, Columbia, MIT, RIP ...