SUMMARY:

• I have more than 30 years of diverse professional experience in Project Management, System Testing, and Requirement Unified Processes. In all the positions outlined below, I prepare, update, and assess all agile performance reviews, which include release planning and daily action items that support the customer’s preferred methodologies in System Development Lifecycle (SDLC). I am also vast in the knowledge of implementing the Waterfall methodology processes as applicable to SDLC. To further ensure that the system maintenance is secured in retrospect, current business processes are streamlined, as various verifications and compliance audits are conducted. Documentations are created with the understanding that the environment is constantly evolving.
• Waterfall development techniques are transformed to agile methodologies, to ensure that a Risk - Based/Engagement Model is developed to support agile activities and reviews throughout the program lifecycle. Analysis and reviews are performed with the proclivity to meet the industry standards, produce successful results, formulate metrics, and maintain detailed reports; used for future recommendations.

WORK EXPERIENCE:

Confidential, Annapolis/Bowie, Maryland

Project Manager/Author/Advisor/Test Lead/Lead Business Analyst

Responsibilities:

• I provide administrative and technical direction and coordination of activities of employees; while doing so, I also provide technical direction indirectly through guidelines and technical reviews to employees responsible for phases of the operation of the program. Through delegated authority, represent and demonstrate the optimal level of leadership crucial to secure concentration that will improve the management of programs, and to foster prioritized plan for successful completion of projects. Typically, oversee planning, management, direction and execution of several activities, conduct meetings, and professional consultation. I provide analysis and advice to improve the productivity of the project. Generally, assist with streamlining the strategies or infrastructure. I serve in data collection and identification of problems. Provide solution and recommendations, and perform the day-to-day project tasks. Take accountability for managing the project within the approved constraints of scope, quality, time and cost, to deliver the specified requirements, deliverables and customer satisfaction. Nonetheless, I provide trusted advice/recommendations to the Information Technology Office on various programs and scopes of daily operations.
• I make long-term planning, development, implementation, and deployment of programs, to ascertain they are in sync with advance technology. I oversee tasks for different applications that serve the entire county. I perform full range complex project management duties from onset to close-out, using the county’s designed techniques. I lead the team responsible for managing, administering, developing, testing, gathering requirements, and maintaining information technology software applications. I author all related documents to all the projects, as required. I promote team-building efforts among the team, to encourage cooperation and knowledge sharing. I routinely facilitate work processes to increase the quality of work, and encourage growth, by conducting meetings to discuss key issues that will influence the projects positively. I direct the design, installation, and technical support of the infrastructure that connects all systems. Ultimately, projects are completed as planned, scheduled, and within the budget; while exhibiting project management best practices.

Tools: used are: ASP.NET, HEAT, SQL, CMS, Java, XML, ADP, Javascript, JIRA (Atlassian), Google Apps, HTML, C# and more.

Confidential, Bowie, MD

Sr. Test Engineer/Project Manager

Responsibilities:

• I worked on the Integrated Submission and Remittance Processing (ISRP) designed to capture, format, and forward information related to tax submissions and remittances in paper/electronic readable formats to downstream the Internal Revenue Service (IRS) systems. I tested the Service Center Recognition Image Processing System (SCRIPS) using high - speed scanning and digital imaging technology in processing tax forms. I served as a senior planning and management member in leading the evaluation of agency missions, goals, plans, programs, and business processes. This effort ensures that IT infrastructure and architecture plans and strategies are aligned within the DHS/US-VISIT. I made substantial contributions to the long-term planning and program development and oversaw operations for advance technologies. I performed full range complex project management tasks from initiation to close-out, using the organization standard methodology.
• I led the team responsible for managing, administering, developing, testing, and maintaining information technology software applications. In so doing, ensures that tasks are completed as planned, scheduled, and within the budget reflecting project management best practices. I created strategies for risk mitigation and contingency planning, after meeting with customers and executives to assess customer satisfaction executives to assess customer satisfaction.
• I used PeopleSoft Global Payroll and account receivables deliver a rules-based HR and payroll management system that improves accuracy, timeliness, and financial controls. I leverages existing employee HR and Payroll data to drive payroll processing and use delivered business processes across multiple systems, such as arrears processing rules, retroactivity processing, off-cycle payroll runs, and bank-related information. I prepared and presented briefings to senior management, employing sound judgment, research, application of appropriate legal laws and procedures. I organized assignments for team members, prioritize short-term/long-term goals, and prepare schedule for completing work. I took into cognizance the capabilities of the employees, when allocating duties to ensure that an outstanding performance is demonstrated. I recognized, reward, and take disciplinary actions, when necessary.

Tools: used are: ASP.NET, Oracle11g, SQL, CMS, JCL, Java, XML, Test director, Clearquest, ReqPro, Javascript, HTML, C# and more.

Confidential, Lanham, MD

Sr. Test Engineer/Project Lead

Responsibilities:

• I served as a Subject Matter Expert in developing IRS automated collection/integrated systems. I provided support for activities in financial budgeting, tax administration and other financial management systems, which include tax administration and benefits knowledge.I performed Iterative/Agile development test planning activities. I was involved in testing activities, comprising of requirements analysis, test cases, and test scripts development stating predetermined results. I prepared documentation for web specifications, business rules, and workflow. Researched, gathered, documented requirements, and analyzed potential system modifications. I advised the team about overall risks and trends.Facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I assisted the business stakeholders in defining acceptance criteria.
• I performed manual/exploratory tests on early-stage code. I worked with developers to create automated graphical user interface (GUI) and system integration testing procedures. I created manual and automated acceptance tests. I created test cases/scripts and execute tests. Identified and reported software defects discovered during manual and automated testing. Developed scripting languages employed across all programs. I participated in test readiness reviews, developed and maintained deliverables and work products under the work request. I created and maintained project schedule and provided weekly status reports to address customer concerns as needed, using strong written and oral communication skills to interact with the customer and other members of the organization. I supported implementation and maintenance of network and system services; monitored network and system performance.
• Troubleshot and analyzed problems, as they arise. I conducted integrated analysis of multiple audit logs. I participated in database design, development, acceptance testing, and implementation of software programs and/or computer equipment. I prepared the standard operating procedural (SOP) documents, in compliance with configuration management standard (CMS) processes. I performed various tests on Commercial off the Shelf (COTS) secured applications. I tested and debugged programs according to detailed requirements. Used reporting tools to create readable reports from various data sources. I installed, tested, configured network workstations and peripherals; and instructed customers in logging on and accessing network services. I analyzed complete documentation on the up time and reliability of systems to provide necessary information for project success. I used Oracle and SQL reporting services to create readable reports from various data sources. I provided advice/assistance on computer software and equipment specifications for its procurement, and resolves any conflicts that emerge. I assisted/led local projects in providing findings and recommendation for complex problems related to equipment and software procurement.

Tools: used are: ASP.NET, Oracle11g, SQL, CMS, JCL, Java, XML, Test director, Clearquest, ReqPro, Javascript, HTML, C# and more.

Confidential, Laurel, MD

SharePoint MOSS2007 Administrator/Sr. Test Engineer

Responsibilities:

• I researched, developed, and performed various test activities on Microsoft Office SharePoint Server (MOSS) 2007/2010 Enterprise edition for the University of Johns Hopkins Applied Physics Laboratory (JHUAPL). I prepared project and test plans, coordinated resources, and executed the plans. PeopleSoft Global Payroll and account receivables deliver a rules-based HR and payroll management system that improves accuracy, timeliness, and financial controls. I leverage existing employee HR and Payroll data to drive payroll processing and use delivered business processes across multiple systems, such as arrears processing rules, retroactivity processing, off-cycle payroll runs, and bank-related information. I monitored progress against plans and reported progress to all stakeholders. I took corrective measures, as needed; and monitored scope, schedule, and budget for the project. I prepared status reports, and presented work plan/schedule to customer. I managed customer expectations for assigned tasks. I prepared documentation for web specifications, business rules, and workflow. I used business and technical perspectives, to intervene between customers and the project team. I prepared the SOP documents, to reflect CMS processes.
• I performed various tests on COTS secured applications. I performed database design, application quality assurance test via Internet Explorer. I was responsible for complete SDLC test activities. I aided team members and other back office functions to lead the project to fruitful end. I provided management and administrative duties to properly execute the PeopleSoft system as it transitions from the development, testing phase, and to the production line. I used reporting tools to create readable reports from various data sources. I employed various testing utilities to evaluate program performance, problem identification, opportunities for improvement, and risk management.

Tools: used are: Oracle10g, SQL, Java, CMS, XML, JCL, Quick Test Pro, Linux, Mac, GForge, MOSS2007, Cropper, ASP.NET, C#, Xenu, and more.

Confidential, MD

Senior Test Engineer/Sr. IT Specialist

Responsibilities:

• I performed various tests on the softwaredeveloped for the Field Data Collection Automation (FDCA) system to assist in the population count FY 2010. I implemented/executed SDLC processes using standard operating procedures. I analyzed test results and prepared reports that verify and validate numerous tests. I wrote/tracked defects, documented, and ran tests on GUI and Key Entry applications, and more. I prepared documentation for web specifications, business rules, and workflow. I performed various tests on COTS applications for the Government Printing Office (GPO) for the Future Digital System (FDsys). I prepared the SOP documents, in alignment with CMS processes. I facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I planned, staffed, scheduled, and coordinated resources, via MS projects, Visio, Excel, to ensure the project cost is within budget and within minimal risks. I reviewed/analyzed requirements, Tech Memos, and system design document (SDD). I prepared peer review reports that list issues or concerns with the documents, and automated tests via Test Director. I used
• PeopleSoft Global Payroll and account receivables deliver a rules-based HR and payroll management system that improves accuracy, timeliness, and financial controls. I leverage existing employee HR and Payroll data to drive payroll processing and use delivered business processes across multiple systems, such as arrears processing rules, retroactivity processing, off-cycle payroll runs, and bank-related information. I used reporting tools to create human-readable reports from data sources. I prepared test scenarios/test cases for the selected functions. I developed and identified test scripts for automation, and provided support, guidance, and leadership to the team.

Tools: used are: XML Java, DB2, SQL, ASP.NET, C#, Oracle, SQL, Rational tools, Test Director, DOORS, Caliber, Sharepoint and more.

Confidential, Washington, DC

Senior Test Engineer/Sr. IT Specialist

Responsibilities:

• I researched, developed, and performed various test activities on COTS applications for the Dept of Confidential ’s Comptroller of the Currency (COC). I developed test plans and test data, conducting meetings and other SDLC tasks, pertaining to projects, strategies, plans, and procedures. I provided support for activities in financial budgeting, tax administration and other financial management systems, which include tax and benefits knowledge. I coordinated, facilitated, monitored and managed project resources and test activities; in addition, identified and analyzed systems requirements and environments. I maintained major systems to ensure the efficient acquisition, storage, and retrieval of data. This entails applying new approaches to data mining, data storage, and other data manipulations. I installed, configured, and maintained various operating systems used for testing. I resolved complex issues involving systems integration, hardware, and disaster recovery. I reviewed SDLC documents, and system design document (SDD) prepared by other analysts. I prepared documentation for web specifications, business rules, and workflow. I prepared a document review report that lists issues or concerns with system documentation.
• I facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I prepared the user manual, complying with organizational mission and core values. I ran manual and automated tests on various platforms. I prepared test scenarios/test cases for the selected functions. I performed Black Box/White Box testing as I developed and identified test scripts for automation. I provided, leadership and guidance to the test team and end-users to execute the tests prepared for Iteration 1, 2, and 3. I used reporting tools (Oracle reports and SQL Server Reporting Services) to generate reports. I documented problems and errors via WITT.

Tools: used are: DB2, SQL, Oracle, CMS, ASP.NET, C#, Rational tools (Requisite Pro), ERP, Sharepoint and more.

Confidential Lanham, MD

IS Test Engineer/Sr. IT Specialist

Responsibilities:

• I researched, developed, and performed various test activities for the IRS that involves requirements review, test plans/data creation, and other SDLC activities. I analyzed requirements and prepared reports for any errors detected, using standard procedures. I prepared, identified test cases for automation, using standards and guidelines for scripting that entails creating installation guide and user manual for the automated scripts. I provided support for activities in financial budgeting, tax administration, and other financial management systems, which include tax refund and disclosure agreement policies. I used reporting tools to create readable reports from various data sources. I prepared documentation for web specifications, business rules, and workflow. I prepared the SOP documents, complying with CMS processes. I provided leadership, explored pre-determined results, and map verified scripts to requirements.
• I prepared data and test environments, using various technologies. I reviewed the architectural design for the application, while documenting defects via ITAMS, in congruence with the capability maturity model index (CMMI) framework, to ensure that the project follows the verification & validation process accordingly. I selected methods that add value and abide by CMMI mandates. I facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I performed various tests on the IBM mainframe and UNIX platform, 12 people to execute the tests using Mercury center.

Tools: used are: Java, XML, MVS, OS390, Cobol, DB2, JCL, TSOJ, SIPS, COTS, SPUFI, CICS, Endevor, FileAid, TSO/ISPF, ASP.NET, SQL, MQ Series, Batch Jobs, Rational Tools, ERP and more.

Confidential, New Carrollton, MD

Software Test Engineer/Sr. IT Specialist

Responsibilities:

• I performed database design, Application Quality Test (AQT) via Internet Explorer for E-File. I coordinated efforts/performed job executions on JCL, XML, COBOL, Control-M and more. I managed test case metrics & performed test validation, after analyzing requirements, wrote test plans, test scripts, and test/use cases.
• I prepared documentation for web specifications, business rules, and workflow. I prepared the user guide, to facilitate the CMS procedures. I moderated communication between the technical and business stakeholders. I configured and used SAP to prepare business tasks, procurement and as a data repository for asset management, financial, and project management activities. I worked on IRS Customer Account Data Engine (CADE) Modernization project in developing the 1040EZ Income Tax system, employing SDLC techniques on IBM mainframe platform. I provided support for activities in financial budgeting, tax administration, and other financial management systems, which include collection, lien, and delinquencies. I provided weekly status, and created defect reports via Clear Quest reporting tools. I provided technical presentations at peer and technical reviews meetings.

Tools: used are: MVS, OS390, Unix, Cobol, JCL, ASP.NET, SAP, Rational Suite tools, XML, CICS, FileAid, Endevor, MQ Series, QMF, TSO/ISPF, TSOJ, SIPS, SPUFI, SQL, Batch Jobs and more.

Confidential, Philadelphia, PA

Principal Consultant/Sr. Test Engineer/Transition Lead, Siebel Practice Consultant

Responsibilities:

• I managed Siebel Call Center Client and Server Installation. I used the Siebel Call Center Applications to manipulate data, to optimize productivity and profits. I performed database design, application quality assurance test via Siebel Client Server. I used reporting tools to create readable reports from various data sources. I used the Siebel Tools to configure custom Siebel user interface according to client’s requirements, to create, develop and test the functionality of business entities to keep track of records, sales, led and what have you, to enhance productivity and generate more revenues. I prepared documentation for web specifications, business rules, and workflow. I prepared the standard operating procedural (SOP) documents, complying with CMS processes. I facilitated communication between the technical and business stakeholders. I configured development environment for internal project implementation. I used Siebel system administrator on MSSQL 7 platform. I employed SQL server, ERP, and Data Transformation Services (DTS) to query, import/export data. I implemented Resonate Central Dispatch for Siebel Server load balancing due to the amount of legacy data being imported to the system, as such increase system performance.

Confidential, Philadelphia, PA

System Test Analyst/Test Lead

Responsibilities:

• I analyzed documentation, developed test cases/scripts, and organized defect resolution review (DRR) meetings in support of the SDLC systems initiatives. I employed various databases in support of the project, using Oracle, MS Access, and MS Project. I designed, developed, tested, and implemented utilities used for transmitting information in voice, data, or video formats. I performed database design, application quality assurance test via Internet Explorer. I performed network maintenance like software/hardware servers, bridges, switches and routers. I facilitated communication between the technical and business stakeholders.
• I configured SAP 2004 in the areas of Asset Management, Confidential, Controlling, Project Systems, Grants, AR, and Solution Manager. I performed manual and automated test with load runner for the lifespan of the project. I created test plans on numerous projects, using functional specifications and user requirements via Oracle and MS SQL server. I developed, designed, created and maintained WebPages via GUI, .NET, IE and UNIX platforms. I programmed in HTML, JavaScript, using MS FrontPage, notepad software. I developed and maintained ASP web pages consisting of VB Script and Java Script. I performed functionality, System integration, Unit, Component, Regression and load, performance tests on Windows and UNIX systems. I used reporting tools to create readable reports from various data sources. I prepared documentation for web specifications, business rules, and workflow. I prepared the SOP documents, complying with CMS processes. I developed, tested the Dialer up Remote Access Global Network via Oracle. I used MS SQL server, ERP, Sharepoint and DTS to query, transfer data in/out of the phonebook.

Toos used are: Unix, ASP.NET, SAP, Rational Suite tools, XML, CICS, MQ Series, QMF, ERP, SIPS, DTS, Visio, SQL, and more.

Confidential, Vienna, VA

Documentation Team Lead/Technical Lead/Computer specialist

Responsibilities:

• I performed system implementation, software deployment and database development on Oracle. I installed software and provided technical support for the entire team. I facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I wrote and published the User Manual for the client server based application and provided QA/QC technical writing support for software applications and corporate proposals. I coordinated efforts in transitioning team members to new assignments. I prepared test plans, created test cases, scenarios to include all parameters and features to be tested using functional measures and user requirements via GUI, .NET, Oracle, ERP, and SQL server in a web based, client server environment. I coded in PERL, C++ extracting data from offshore vendors. I performed various tasks, abiding by the SDLC/CMS processes.
• I planned, organized, and reviewed the work of the team, providing guidance on complex and administrative duties in the areas of healthcare, and budget management. I collaborated with other technical led to resolve problems and seek alternative solutions. I provided administrative and managerial support in the areas of acquisition, communications, electronic equipment, and architectural designs reviews. I analyzed requirements, designed, created & edited Websites, using IE, GUI, .NET, JavaScript, and other technologies. I used reporting tools to create readable reports from various data sources. I prepared documentation for web specifications, business rules, and workflow. I prepared the SOP documents, complying with CMS processes. I created login scripts, configured servers to resolve technical issues, on-site. Performed analysis, isolation, and defect fixes found in software, hardware, operation system, or database. I created quantitative techniques for checking software quality and performance via SQL server, ERP, and DTS to import, and export in/out of the database.

Tools: used are: Unix, ASP.NET, SAP, Rational Suite tools, XML, CICS, MQ Series, QMF, ERP, SIPS, Visio, SQL, and more.

Confidential, College Park, MD

Assistant to the Director of Financial Aid/Tutor/Engineering Department

Responsibilities:

• I created and maintained project schedules and related project documentation, and follows up with appropriate staff. I used PeopleSoft Global Payroll and account receivables deliver a rules-based HR and payroll management system that improves accuracy, timeliness, and financial controls. I leverage existing employee HR and Payroll data to drive payroll processing and use delivered business processes across multiple systems, such as arrears processing rules, retroactivity processing, off-cycle payroll runs, and bank-related information. I reported status to management, including key District executives sponsoring the program.
• I used reporting tools to create readable reports from various data sources. I facilitated communication between the technical and business stakeholders. I performed database design, application quality assurance test via Internet Explorer. I identified and managed risks to make certain that the budgeted resources are used wisely. I prepared documentation for web specifications, business rules, and workflow. I prepared the SOP documents, complying with CMS processes. I managed the daily resources to prepare for the summer program for the academic year by working with various agencies in developing requirements and funding.
• I provided support for activities in financial budgeting, loan processing and other financial management systems, to ensure students receive their financial aid in a timely manner. I managed IT application deployment and maintenance once the program has started and built the department first website, using available technology. I created, maintained personnel records, correct inconsistencies, and trained 20+ people to execute the daily duties. I prepared and distributed payment vouchers to vendors, providing administrative support to the Director on special projects in resolving student's financial aid issues. I assisted professors with different scientific research endeavors.