SUMMARY:

• Enthusiastic and detail - oriented Lead Performance Engineer specializing in Test Automation and supporting software products & applications.
• Over 15+ years of multifaceted experience in S/W Industry in the area of Performance Engineering, Verification and Validation and ISO-9001 Quality Management System, Coding and Analysis
• Domain experience- Telecom, Banking, Manufacturing, Retail, Health and e-commerce domains
• Varied experience in various roles of Performance Testing and Engineering of around 10+ years, Verification and Validation testing of around 4+ years, Programmer and Quality Management System
• Expertise in Performance Engineering and analyzing performance metrics, Server and Client side logs (Response times, CPU & Mem Utilization of servers, App Server and Web Server logs, Load Balancer logs, Core stats, VM stats, I/O Stats, Throughput, Queue length, Threads and Thread count, tasks/transactions/sec, Hits per sec, JVM Heap Memory, Garbage Collections, Disk I/O, processes, processor, paging file, system, Page faults, swap mem, connection pools, Network, Net stat, live connections, sessions, etc.), other server resources and infrastructure related issues.
• Expertise in Heap Dump, Thread Dump and GC analysis.
• Experience with performance monitoring tools like Dynatrace, NewRelic, AWS Cloud, AppDynamics, Splunk, CA Wily Introscope, JProbe, JConsole, Oracle Enterprise Manager, Perfmon, SiteScope, chrome and IE developer tools, etc,.
• Identify bottleneck issues and providing recommendations for code optimization, infrastructure and platform tuning.
• Specialization in performance engineering of J2EE, .Net, Micro Soft, PeopleSoft, Siebel, Tibco, Oracle, and SAP applications
• NFR scope identification and creating Workload Model, Test Environment setup, monitoring and test tools setup and setting up performance goals
• Experience in engineering, monitoring and analyzing performance metrics of Load Balancing servers, Web Servers and Application Servers such as Microsoft IIS, Web logic and Database Servers Such as SQL and Oracle Servers, Windows, UNIX/Linux & Solaris Servers during Performance Testing
• E2E testing/co-ordination in multiplatform environments and enterprise level applications
• Worked extensively on HP LoadRunner 9.2 to 12.7 using different protocols like Web Http/Html,Web Click and Script, Web Services, Ajax, Citrix, True client, SAP (GUI, Web, and Click & Script), Siebel, SMTP, MAPI, LDAP, Database and other web technologies
• Good working knowledge of JMeter, SOA, MQ and cloud based testing using Soasta and AWS Cloud
• Performance testing experience includes different types of tests like Benchmark, Load, Regression, Stress, Capacity, Scalability, Soak, Failover, Breakpoint Testing and Availability
• Hands on experience implementing, instrumenting, configuring and performance diagnostics for Dynatrace tool on Perf test environment. Installing and instrumenting agents on the servers, configuring the controller servers, creating admin and user accounts and roles, enabling the settings/features for users, creating dashboards and dashlets, creating alerts/notifications, updating patches, administration, etc.,.
• Test results analysis for different web, standalone, and database applications and identifying issues, raising defects, preparing bug reports and closing defects after they are fixed and preparing Traceability Matrix. Generating reports using MS Office, LR Analysis, and Dynatrace Report
• Testing on various technologies and applications like J2EE, .Net, Mainframes, PeopleSoft, Oracle, Siebel CRM, SAP, MS Outlook, etc.,.
• Expertise includes different phases of testing like Integration, System, Regression, Database, GUI, Localization, Documentation Testing, and Performance Testing besides Functional Testing
• Expertise in preparing Quality Procedures & Processes for, Test Strategy, Test Plan, Test Cases, Test Data, Analytical Reports and Test Approach
• Experience in different testing methodologies - Iterative model, Waterfall model, Agile methodology, V&V
• Conversant with all phases of Project Life Cycle and Strong knowledge of Software Development Lifecycle (SDLC), Software Test Lifecycle (STLC) and performance test lifecycle (PTLC)
• Experience in managing a team (offshore and onshore) and responsible for coordination with various stakeholders, involved in client communication and direct reporting to client and responsible for project deliverables, preparing the proposals, efforts & resource estimations for testing projects.
• Liaising with each project stake holders, Architect team, Dev and Design team, QA team and understanding business requirements/scope, business flows, technical details, platform and architecture of the application, objectives and setting up expectations and defining SLAs and test bed setup
• Analyze Non-Functional and Functional business requirements and assess feasibility of the test specifications for performance testing and functional testing by going through SAD, BRD, SRS, HLD, LLD documents and involved in scope meetings and understanding scope docs of all applications and creating Test Plan and Test Strategy for new requirements and changes in existing functionalities.
• Creating Workload model based on scaled down volumes of production in terms of users/transactions/page views and infrastructure
• Detect bottlenecks to be tuned, root cause analysis of issues identified and recommendations for tuning.
• Monitoring and analyzing platform performance metrics and Server side logs (Response times, CPU & Mem Utilization of servers, App Server and Web Server logs, Load Balancer logs, Core stats, VM stats, I/O Stats, Throughput, Queue length, Thread count, tasks/transactions/sec, Hits per sec, JVM Heap Memory, Garbage Collections, Disk I/O, processes, processor, paging file, system, Page faults, swap mem, connection pools, Network, Net stat, live connections, sessions, etc.), other server resources and infrastructure related issues introduced in these projects during testing.
• Preparing User/Business stories, Test cases, Test data, test reports, test track report, risks & issue register and Requirement Traceability Matrix.
• Involved in preparing new Load Runner scripts, MS LoadGen Scripts, JMeter Scripts, Soasta, Selenium WebDriver, Gomez and enhancing scripts by enhancing the scripts by employing Manual/Automatic correlation, Parameterization Techniques, transactions and runtime settings for call flows and logical functions and set standards and techniques in scripting and report preparations
• Perform Sanity/Shakeout/Smoke test of all scenarios/user flows of all the applications before starting up with scripting to ensure the application under test and test environment is stable and all the scoped in flows are working as expected and all backend systems/downstream systems are connected and working fine with appropriate test data setup
• Preparing test schedule and designing load runner scenarios based on the Load Test proposed and workload model.
• Identifying the services to be virtualized and worked with Service Virtualization team to get them created for the components which are not available in PT environment.
• Setting up monitoring metrics on all the servers and creating dashboard on APM monitoring tools
• Executing different types of Performance Tests include Benchmark, Standalone testing, Single user, Platform regression testing with normal and peak load, Endurance testing and Stress besides Paper Based Assessment.
• Analyzing the Application logs and Backend calls captured during testing by accessing Solaris/Unix/Linux/Windows Systems.
• Using profiling tools like JProbe, JConsole, etc., to analyze the memory and code/method level performance metrics
• Reporting defects/issue to concerned teams through defect management tools like Quality Center, Test Director, JIRA, Bug Zilla, Ralley etc.
• Set standards and techniques in scripting and report preparations
• Ensure all backend and downstream systems are connected, environment availability and all functionalities are working fine.
• Setting up and attending daily stand-up calls to update the progress on Performance and Functional testing activities to various stakeholders and highlight the issues if any in terms of application stability, test data availability, third party downstream systems connectivity, middleware applications and environment issues and availability.
• Monitoring application performance metrics on database, middleware layers, load balancers, downstream systems, and application and content management servers.
• Arrange Sign Off calls with all stakeholders for discussing performance test results analysis besides publishing MoM and follows up to resolve the open issues and providing sign-off.
• As a programmer, involved in designing, coding and developing web applications and standalone applications using VB, Java, and Oracle.
• Communicating and working with different teams like Application Developers, Product Specialists, Systems Engineers, DBA’s, Network Engineers, System Administrators and Capacity Management team in understand Performance Objectives, Volumetric, setting up Performance Goals and Define SLAs.

TECHNICAL SKILLS:

Operating System: Unix, Solaris and Windows.

Languages & ERPs: Java, JSP, VB, C, C++, PL/SQL, Html, Dhtml. Mainframes, SAP, PeopleSoft, SAP CRM

Servers: Web Logic, Apache & Tomcat, and IIS Server, Cloud Servers/AWS, ZXTM, SiteMinder, Load balancers, Java Web Server.

Testing Tools: HP LoadRunner, HP Performance Center & Quality Center, JMeter, MS LoadGen, Soasta, Keynote, SoapUI & LoadUI, Selenium WebDriver, Gomez, Postman Collection.

Monitoring Tools: Dynatrace, AppDynamics, Splunk, Graffana, NewRelic, SiteCatalyst, CA Wily Introscope, UCPS, Oracle Enterprise Manager, PAL, Perfmon, Keynote, Tealeaf, Site Scope, AWR Reports, Server Utility tools, JProfiler, JConsole, JProbe, TDA, HDA, GC Viewer, chrome and IE developer tools.

Data Bases & Tools: MS SQL, Oracle, MS Access, Toad, AWR reports.

Domains: Telecom, Banking, Retail, Health Care, e-CommerceOther Tools: Visual Source Safe, Lisa Service Virtualization tool

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Systems Architect Performance Engineer

Environment: Tibco BE/BW/AS, Oracle Suite, Oracle Chub, SAP BW/BI/Hanna/CRM/ERP/ADT/RTOM/ ECC/OER, Hadoop, Ericsson, OMNI/OMS, Vesta Payment Gateway, Oracle GoldenGate, Paymentech, FirstData, JPayment, APIGEE, Samson, Sentry, Vantiv Payment gateway, Unix, MS Servers 2012.

Responsibilities:

• Integration & E2E Projects: Rebellion U2.0 Prepaid for all channels (Web, Retail, & Care) and EMV (Vantiv Payment Gateway)
• Production metrics monitoring, Analyzing the splunk logs and doing breakdown analysis of high response time APIs, triaging the issues with Dev/Support teams and getting the fixes in Perf lab for validation and approving the code fix to Production. Creating Pier/Defects for high response time APIs/flows/pages and errors using Splunk and AppD tools. Test environment setup, tools setup and instrumentation, Testing and Monitoring, Test Results Analysis and Recommendations / Tuning suggestions for code optimization, infrastructure, configurations, etc.
• Test environment setup, tools setup and instrumentation, Testing and Monitoring, Test Results Analysis and Recommendations/Tuning suggestions for code optimization, infrastructure, configurations, etc.

Confidential, WA

Lead Performance Engineer

Environment: Oracle, Weblogic, J2EE, Akamai, Bento, Tengo, Amazon Web Services, AWS RDS, MySQL, Engrade, Course Authoring, Course Delivery.

Responsibilities:

• ‘ePlatform’ drives Confidential ’s goal of transforming & delivering a seamless, clutter-free user experience for self service and assisted sales to customers & employees across device families (desktop, tablets, smartphones). The business goal of Universe 2.0 is to unify the entire customer experience through unified screens, One Customer Experience,OneApp/ One Product extending from Confidential .com, My Confidential, POS, and retail outlets (Walmart, Target, BestBuy, etc.,).
• Component Level Projects: Tibco BE/BW/AS, JPayment, Oracle GoldenGate, Vesta Payment Gateway, APIGEE
• Integration & E2E Projects: Rebellion U2.0, Walmart Retail Confidential Stores, BMC RemedyCare 9.1,
• Test environment setup, tools setup and instrumentation, Testing and Monitoring, Results Analysis and Recommendations/Tuning suggestions for code optimization, infrastructure, configurations, etc.

Confidential, Bothell, WA

Lead Consultant Performance Test Engineer

Environment: HP Load Runner 11.5 & 12.02, HP QC, Java, JSP, WebLogic, Unix/Linux & SunSolaris, Oracle, Cloud Environment, OSGI, Endeca, ATG Services, Akamai, Team Site, CSI, GCP, Dynatrace, ATG Dynamo, JProbe, JConsole, Keynote, & Soasta.

Responsibilities:

• Successfully took KT of all work stacks from existing vendor.
• Took control of complete project deliverables and providing daily and release level status updates to client manager
• Implementing, instrumenting, configuring and performance diagnostics for Dynatrace tool on Perf test environment. Installing and instrumenting agents on the servers, configuring the controller servers, creating admin and user accounts and roles, enabling the settings/features for users, creating dashboards and dashlets, creating alerts/notifications, updating patches, administration, etc.,.
• Successfully completed POCs of Soasta cloud based testing and Dynatrace monitoring tools evaluation and implemented.
• Co-ordinate with the offshore and onsite team and give transition on Confidential &T applications and on test and monitoring tools and scripting.