Electronic Data Interchange Resume

PROFESSIONAL EXPERIENCE:

Confidential

Electronic Data Interchange

Responsibilities:

Work with complex academic and pediatric customers to design and create program interfaces to send electronic healthcare data safely and accurately.
Provide dedicated technical support for nationally recognized healthcare organizations. Provide problem resolution, upgrade planning, and on - site support for customer’s implement and design. Ensure customer’s Epic system best integrates their health care systems.
Manage large implementation projects including maintaining timelines, budgets, and testing tools. Coordinating meetings including presenting to executive leadership.
Developed a program for new hires to quickly integrate them into the team.
Owned Go-Live tasks for entire division. Improved process and documentation for Go-Lives. Developed debrief process to share lessons learned between sites.
Mentored new hires and helped coordinate exercises to gauge readiness for customer work.

Confidential

Pharmaceutical Technical Support and Team Leader

Responsibilities:

Provide dedicated technical supported for nationally recognized healthcare organizations.
Work with customer to understand specialized customer needs. Write and debug code to provide customized solutions to satisfy these needs.
Provide on-site support to ensure smooth customer installation or upgrade experience.
Managed a team of three new hires. Guided them through, and supporting their customers.
Worked with a group of Team Leaders to establish yearly team goals, benchmarking statistics, and team direction.

Confidential

Reliability Engineer Intern

Responsibilities:

Testing stoves and ovens in production and evaluate prototype products and product changes. Duties included:
Designed and built special purpose test fixtures.
Performed field failure analysis, replaced and analyzed failed components.
Worked with design engineers on implementing and testing new products and product upgrades.
Advanced from crew member to crew lead.
Top new business crew member for Madison franchise.
Selected to teach seminar on effective new business generation.

Confidential

Manufacturing Engineer

Responsibilities:

In charge of reliability testing and data acquisition/manipulation for prototype appliance project. Duties included:
Identified significant design issue in critical electrical harness. Personally recognized by design team.
LabView Code and Seminar with Nation Instrument reps
Used SolidWorks CAD program to improve testing effectiveness.
Rated in top 10% of coops ever hired by manager.

Confidential

Engineering Tech Intern

Responsibilities:

Analyzed custom circuit boards isolating and replacing failed components.
Tested specialty medical instruments to ensure quality and compliance to FDA regulations.