SUMMARY

• IBM Certified Professional with over 12.5 years of experience in Server Administration, Storage & Backup Administration and Data Center & Disaster Recovery Site Operations.
• Good Experience in Client Interaction, Perform Analysis and to translate Functional Requirements into Technical Requirements.
• Managing the Infrastructure requirements, project the risk assessment factors to client on monthly review meetings.
• Sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures.
• Forecast on Capacity planning for all Servers and Storages devices.
• Insightful, practical, straight - forward and meaningful (to me) discussion topics includes, improving delivery, strategy, and managing innovation.
• Playing an additional role as Infrastructure Management Services Lead.
• Implement best practices and procedures for key Unix Technologies.
• Interact with different business units/groups and be the face of the Unix Team.
• Responsible for documenting Service Delivery Reports on monthly basis.
• Responsible for Data Center Management related issues.
• Possess Strong Communication, Customer Service and Organization skills, which emerged strong Customer Satisfaction in terms Delivery and Meeting their SLA’s.
• Interacting with clients on all levels to help resolve IT-related issues and provide solution in a timely manner.
• Effectively communicate relevant IT-related information to the top management.
• Responsible to Initiate and implement improvements in all areas of IT.
• Excellent Analytical, Problem Solving and Interpersonal skills. Ability to learn and adapt to new concepts faster and to implement them to bring out better performance of the application.
• Consistent Team Player and a Leader who can take up more challenges and responsibilities.

TECHNICAL SKILLS

Operating Systems: Red Hat Linux, IBM AIX 5.3, 6.1, 7.1, HP-UX 11.23, 11iV3.

Databases: IBM DB2.

Report Tools: Summus, HP-OVSM, IBM Site scope.

Hardware and Server Class: IBM eServer X-Series and IBM P-Series servers, Superdome 2HP Rx Integrity Servers.

Storage & Backup: IBM-DS4800 Storage, HP-EVA4400, EVA6550, EVA8400 Storage3PAR.

Virtualization: Hardware Management Console, LPAR, DLPAR & VIO on AIX, nParvPar on Superdome Servers (HP-UX).

PROFESSIONAL EXPERIENC

Technical Services Specialist

Confidential, Los Angeles

Responsibilities:

• LVM Management.
• OS installation, migration and troubleshooting.
• NIM installation and configuration.
• OS restoration through NIM server.
• Power HA installation and configuration and troubleshooting.
• Adding of Resource Groups online through power HA.
• Performing file systems extensions online.
• Network File System-configuring NFS Server and Clients.
• Working with paging spaces-creation / increasing the paging spaces as per the requirement.
• Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
• Undertaking the HMC Activities.
• Technology Level update, Service Pack upgrade and applying vulnerability fixes, open SSL, Java update, bash, etc for AIX 6.1, 7.1 Operating Systems.
• Worked on Global Parallel File Systems.
• NFS file system creation and exporting the file systems to client VMs.
• Cluster failover and fallback testing’s.
• Rsync activities from DC to DR.
• Performing eREG updates.
• Raising the CIRATES on the portal and resolving all the audit findings.
• Performing SUDO upgrades.
• Performing all the OS related changes on Cloud Environment and ensure completing as per the change window timings.
• Working on incident / service request tickets and raising new changes as and when required.
• Will be actively participating on Global Serv1 & Serv2 Chats to troubleshoot and fix the issue in timely manner.
• Ensure to meet as per the SLAs.
• User Administration.
• Performance monitoring.

Confidential

Delivery Lead

Responsibilities:

• Managing User Creations and deletions.
• Problem determination in Logical volume manager and file system.
• Configuring NTP Server for the Unix environment Servers.
• Performed SAMBA Server configuration on AIX Servers.
• File System monitoring and utilization management.
• Creating and removing the Volume Group, Logical volume, File systems.
• Performing file systems extensions online.
• Network File System-configuring NFS Server and Clients.
• Working with paging spaces-creation / increasing the paging spaces as per the requirement.
• Creation of VGs, LVs and File systems and extending the file systems.
• Planning and organizing monthly MKSYSB and SAVEVG backups and OS partition backups of AIX servers.
• Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
• Undertaking the HMC Activities.

Confidential

Responsibilities:

• Creation of Volume group, Logical Volumes, File system.
• File System monitoring and utilization management.
• Performing file systems extensions online.
• Network File System-configuring NFS Server and Clients.
• Working with paging spaces-creation / increasing the paging spaces as per the requirement.
• Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
• Creating and removing the Volume Group, Logical volume, File systems.
• Managing User Creations and deletions.
• Using Mirroring and unmirroring concept in rootvg and other VGs.
• Configuration of new devices using cfgmgr-Disk Replacement incase of any disasters.
• Problem determination in Logical volume manager and file system.
• Up gradation of patches on all servers.
• Undertaking the HMC Activities.
• Managing and monitoring of HACMP Cluster services.
• Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.
• Maintenance activities on cluster such as start and stop the cluster, checking resource group status, taking cluster snaps.
• Checking the HACMP logs.
• Rolling back up of fall over resource groups to the home node manually.
• Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
• Increasing the size of cluster file systems online using C-SPOC.

Confidential

Responsibilities:

• SD2 Servers HP-UX OS Installations and up gradations.
• Installation and configuration of HP-UX 11.23 and 11.31 Operating System.
• Creation of VGs, LVs and File systems and extending the file systems Online and Offline mode.
• Disk space management using HP-UX Logical volume manager.
• Managing EVA8400, EVA6100, EVA6550 and 3PAR Storage Subsystems.
• Managing MSL 8096 and MSL4048 Tape Libraries.
• Creation of vdisks / CPGs from EVA and 3PAR and presenting it to Windows, Unix and VMWare hosts.
• Deletion of LUNs as and when required by the business.
• Configured NTP Server for the Unix environment Servers.
• Have performed SAMBA Server configuration on AIX Servers.
• Managing Data Protector backup tool.
• Initiating IDB Backup of the DP Software.
• Scheduling online database, log archive and offline file system backups through Data Protector software.
• Taking offline database backups through native tool.
• Restoration of online database, file system backups using selective softwares.
• Managing nPar / vPar on Superdome 2 Servers.
• Patch Installation and Management.
• Monitoring Superdome hardware health status on regular intervals.
• Base OE Upgrade on HP-UX Servers.
• Recovery of the systems using respective utilities like IGNITE - UX.
• Administration tasks of HP-UX Servers with MCSG Clusters.
• Creation of VGs, LVs & File system online through MCSG.
• Failover and fallback testing of cluster packages using MCSG.

Confidential

Responsibilities:

• Managing User Creations and deletions.
• Using Mirroring and unmirroring concept in rootvg and other VGs.
• Extension of new HDDs in existing VGs.
• Creating and removing the Volume Group, Logical volume, File systems.
• Problem determination in Logical volume manager and file system.
• Creation of Volume group, Logical Volumes, File system.
• File System monitoring and utilization management.
• Performing file systems extensions online.
• Network File System-configuring NFS Server and Clients.
• Working with paging spaces-creation / increasing the paging spaces as per the requirement.
• Configured NTP Server for the Unix environment Servers
• Managing and monitoring of HACMP Cluster services.
• Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
• Checking the HACMP logs.
• Rolling back of fall over resource groups to the home node manually.
• Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
• Increasing the size of cluster file systems online using C-SPOC.
• Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.

Confidential

Responsibilities:

• Creation of Volume group, Logical Volumes, File system.
• File System monitoring and utilization management.
• Performing file systems extensions online.
• Network File System-configuring NFS Server and Clients.
• Working with paging spaces-creation / increasing the paging spaces as per the requirement.
• Disk Storage Management in AIX-Logical and Physical Volume Configuration and maintenance.
• Creating and removing the Volume Group, Logical volume, File systems
• Configuration of new devices using cfgmgr-Disk Replacement incase of any disasters.
• Problem determination in Logical volume manager and file system.
• Managing and monitoring of HACMP Cluster services.
• Adding of new Hard disks in the exiting cluster VG and extending the respective file systems online using C-SPOC.
• Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
• Checking the HACMP logs.
• Rolling back up of fall over resource groups to the home node manually.
• Creation of VGs, LVs and file systems on cluster servers using C-SPOC.
• Increasing the size of cluster file systems online using C-SPOC.

Confidential

AIX Administrator

Responsibilities:

• Installation, upgrade and Maintenance of AIX 5L systems.
• Management activities like creating LPARs, dynamic reallocation of system resources like physical and virtual hard disks, processor, memory and adapters on LPARs, DLPARs and VIO systems via Hardware Management Console.
• Have performed NFS, NTP, NIM, and SAMBA Configurations.
• Configuring and Managing LTO and DAT drives for the backup of AIX servers.
• Creation of Volume group, Logical Volumes, File system.
• File System monitoring and utilization management.
• Checking of software and hardware errors on OS level at intervals.
• Managing Paging Space.
• Increasing of File system sizes.
• Mirroring of rootvg and datavg.
• Planning and organizing daily and monthly backup of application and database files to tape media.
• Planning and organizing monthly MKSYSB and SAVEVG backups and OS partition backups of AIX servers.
• Restoring the mksysb and savevg and file system backup.
• Managing Backup Media.
• Monitoring and maintaining IBM-Enterprise Storage Devices.
• Taking MKSYSB and SAVEVG Backups on media.
• Creation of Lpar and DLpars.
• VIO server and client management.
• Assigning of disks on VIO servers to the Lpars.
• Increasing and decreasing of CPU and memory on Lpars dynamically and by offline from shared memory pool.
• Managing HMC Activities.
• Backup and restore of HMC critical console backup and save upgrade.
• Managing and monitoring of HACMP Cluster services.
• Maintenance activities on cluster such as start and stop the cluster, checking resource groups status, taking cluster snaps.
• Monitoring the HACMP logs.
• Rolling back up of fall over resource groups to the home node manually.
• Creation of VGs, LVs and file systems on clustering servers.

Confidential

Engineer - Server Management

Responsibilities:

• Handling day to day data center activities on the customer infrastructure, like site safety checks, temperature checks and server health checks based on LED panel indicators.
• Monitoring network uplinks and network devices.
• Infrastructure Asset management.
• Installation of AIX / Linux Operating System on Standalone Servers.
• Configuring and Managing LTO and DAT drives for backup on AIX servers.
• Software Maintenance, installing softwares and RPM Packages.
• OS and Hardware Error monitoring and escalation.
• Hard disk replacements on AIX, Linux and Windows Servers.
• Checking for error report on servers.
• Installed and configure IBM external LTO drive for p570 servers.
• Identified and resolved the problems like amber lights, Tape problems
• Mirrored and unmirrored the root and data volume group.
• Taking Mksysb and Savevg backups of AIX Servers.
• Have done rack mounting of IBM xSeries, pSeries, Bladecenter, Storage & Expansion units and other network equipments.
• Creation of Volume group, Logical Volumes, File system.
• File System monitoring and utilization management.
• Extending the file system to the required size.

Confidential

Customer Support Engineer

Responsibilities:

• Installing, Configuring, Troubleshooting & Maintaining of Linux and Windows Servers& Desktops.
• Ensuring the facilitation of the day-to-day requirements of users, at the right time.
• Handle daily technical support activities on desktop support, data network and server management.
• Installation and configuration of user desktops and constant checkouts for necessary system patch updates and system health reporting at regular intervals.
• Taking critical databackup of Servers on tapes and external drives.
• Running Periodic Antivirus Updates.
• Installation of third party softwares, as and when request comes.
• Troubleshooting of issues on Windows and Linux servers and Desktops.
• Extend computer support for systems’ software and hardware.
• Setup computers and install software for various applications and programs.
• Interact with staff on desktop problems and their resolution.
• Network and connect computers within organization to better communication.

Confidential

System Administrator

Responsibilities:

• Maintaining the Servers, PCs and the Network in the Browsing Centre.
• Installation of Software, Antivirus and other utilities to ensure a safe and comfortable environment for the customers to use the internet.
• Setup desktop computers and peripherals and test network connections.
• Install and test desktop software applications and internet browsers.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
• Maintain computer peripheral devices like printers and resolve associated problems.
• Test computers to ensure proper functioning of computer systems.
• Performs general preventative maintenance tasks on computers, laptops, printers, etc.