PROFESSIONAL SUMMARY:

• 5+ years of gathering and documenting business and system requirements.
• 5 +years of writing functional and technical specification.
• 11+ years of developing test plans and test cases.
• 11+ years of creating test scripts, use case and documenting test results.
• Process oriented, solid information analytical skills.
• Extensive experience in managing software test cycles.
• Mastery level of interpersonal skills and the ability to effectively communicate with all levels of personnel.
• Ability to work productively within small to large administration teams or independently as required.
• Strong leadership and project management skills.
• Strong research and problem solving skills.
• Extensive banking and EFT experience.
• Extensive experience with Systems Life Cycle methodologies, black and white box testing.

TECHNICAL SKILLS:

Technology and Tools: Windows XP, 200, NT,98 Unix, Tandem, OS390, Mainframe and iSeries. COBOL, CICS, Basic SQL, DB2, TSO/ISPF and MS Access database. Mercury testing tools, QC and QTP (6 years of QC and 6 month of QTP). Microsoft Word, Excel, Power Point, Visio, Share Point and MS Project. ClearQuest, Plainview, Rally, and Remedy.

PROFESSIONAL EXPERIENCE:

Confidential

System Integration Manager

Responsibilities:

• Responsible for defining, planning, tracking and managing all systems integration testing of BSCSMA NASCO Claims Migration program to the NASCO processing system.
• Manage relationships with project stakeholders, including internal and external clients and vendors, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Manage a 25+ testing team inclusive of on - site and off-shore members including capacity planning, and work assignments.
• Interact with Customer stakeholders of the project to report status, risks and budget information.
• Responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of tasks and assignments as well as meeting project deadlines.
• Review and approve project estimate (time & resources), and communication strategies to ensure the completion and successes of migration.
• Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action.

Confidential

QA Manager

Responsibilities:

• Manage a 15+ testing team inclusive of on-site and off-shore members and provide guidance in order to meet project objectives.
• Responsible for forecasting and management of the account including a biannual evaluation and reallocation of resources.
• Responsible for the simultaneous management of multiple projects ranging from $250K to $1M.
• Initiated the process to standardize templates and work flow so the team can optimize resources and time.
• Responsible for coordinating System and System Integration efforts of more than 12 applications across multiple teams and environments.
• Conduct System Integration Testing results walkthroughs with various business units and finalize approvals.
• Provide estimates to clients based on project needs and required deliverables.
• Working with the development and infrastructure teams to ensure test environments are set up and ready for test execution.
• Working with the UAT team to define and create testing cases, test matrix and determine the amount of resources needed to ensure 100% complete execution of all test cases in the allotted UAT testing time frame.
• Responsible for providing project status updates to the Release Management team from the UAT perspective.
• Facilitate UAT weekly status meeting and defect meeting.
• Participate in the implementation plans meeting with the Development and Release Management teams
• Conduct Go/No Go decision meeting and make recommendation based on risk and cost analysis.

Confidential, Columbia SC

Sr. Test Designer

Responsibilities:

• Participated in the business requirements gathering and JAD sessions with the various clients.
• Worked with the development strategic team on multiple conversion projects to transfer several lines of business from the TOTL application to the new enhanced CES application.
• Developed project teat plan based on the functional requirements document and facilitated project test plan walk-through with project team and customers.
• Arranged and conducted customer testing Kick-off meeting for the positive testing phase of projects and change requests.
• Managed and coordinated UAT testing for various lines of business on multiple projects, triaged defects prior to engaging the development team.
• Facilitated UAT defect statues meeting; developed, tracked and reported testing metrics to management.
• Tracked, prioritized and documented defects in QC.
• Performed UAT testing for various Web based applications and GUI interfaces.
• Verified and performed test regions “sake out” stability by executing numerous macros.

Confidential, Columbia SC

SR Business Analyst

Responsibilities:

• Created and documented requirements and screen layouts for the Loan Check module using Visio and Storyboarding software based on business
• Utilized the iterative approach to perform functional and integration testing on a variety of applications.
• Worked with different Business teams to analyze and document business requirements for various RADs.
• Utilized Visio to capture the work flow and functional requirements for the Cash management team and tested the AgSweep Module used by the team.
• Documented the functional requirements for the Business Solution Portal (AgriGate) a .net application; that provides users with a single point of entry to a range of applications supported by the bank.
• Documented AgriGate portal “Help Me” a guide for end users on the various screens and functions within the application.
• Performed testing of AgriGate application version I, II and III.
• Performed integration testing and of the Mobius 4.2 upgrade with the AgriGate portal.
• Function in a project manager capacity for small and medium projects (less than 250K); this includes, but not limited to, creating, updating and posting project‘s work plan, to the Share Point project site, scheduling and conducting weekly status meeting with the project team .

Confidential, Lexington SC

SR .Quality Assurance/Business Analyst

Responsibilities:

• Utilized Mercury-QTP to record, maintain and execute automated testing scripts for web and iSeries applications.
• Created QA test scripts and use cases, performed testing and documented test results and defects using Quality Center.
• Functioned in the capacity of a Quality Center Admin, adding new projects, maintaining users’ access and defining public reports.
• Lead the Quality Assurance testing efforts of the FISERV CBS Comprehensive Banking System (CBS) 3.1, 3.2, 4.1, 4.2 and 5.2 release implementations that reside on an AS400 system.
• Managed the various departments UAT testing teams; monitoring all test activities and progress, documenting results as well as defects and defects status.
• Performed testing of the Diamond Mortgage application.
• Served as a lead business analyst on the FAS91 project, conducted JAD sessions, analyzed business and regulatory requirements and created functional specification document.
• Performed QA testing for implementation of SYNAPSE EBM system, AFS Positive pay/ Account Reconciliation Application.
• Perform QA testing for the FISERV Desktop Sales and Teller Software.
• Communicate all testing defects to project managers, retest all reported issues.
• Formed the QA department and initiated the CMM level 2 initiatives.
• Established the handbook for processes and templates within the QA department to ensure unified consistency.

Confidential, Morris Plains, NJ

Information Analyst

Responsibilities:

• Designed and documented test plans and test cases according to requirements and technical specifications for software applications that resided on Tandem mainframe, Unix, PCs and SUN Microsystems.
• Developed various SQL queries in Unix to gather test data.
• Provided production support and problem resolution for Visa and Master Card Debit systems (ATM & POS Transactions)
• Participated in all phases of the Software Development Life-cycle for multiple, concurrent, complex projects.
• Estimated test effort, prioritized and managed schedule for concurrent projects.
• Executed software test cycles, documented results, and recorded defects.
• Consistently produced quality software to production environment, on time, with a fallback rate of less than one percent.
• Participated in the Developing and documenting of the integration test plans for complex software applications.
• Identified, investigated, and communicated code or design defects to development team.
• Reviewed and approved project deliverables including detailed requirements, business and technical designs.

Confidential, Morris Plains, NJ

Business Analyst

Responsibilities:

• Acted as a liaison between clients and corporate support groups to identify business processes, systems and product requirements.
• Responsible for documenting the requirements and specifications for the various projects.
• Manage the implementation of installing new circuits for hosts and ATM.
• Implement new client’s ATMs, VISA check or master money debit card programs.
• Responsible for reviewing, documenting and authorizing Test-Card testing.
• Provide product specific expertise to both internal client support staff and external client organization.
• Responsible for building all databases on the production system including all related databases’ client options.

Confidential, East Brunswick, NJ

Associate Programmer

Responsibilities:

• Worked with customer service to identify clients’ requests and requirements.
• Modified, maintained and troubleshot COBOL & JCL applications.
• Created test plan components, conceived and documented test data and associated expected results.
• Documented and analyzed the results of the test cases to determine the applicability of the data to the current work plan.
• Maintained and monitored a Job Submission Log of all acceptable completion codes of the test execution sequence.
• Created a Post-Test Evaluation Report that included all items in the original test plan along with the results, all identified test discrepancies and their resolutions.
• Reviewed the Post-Test Evaluation Report with the development, testing, release management and client groups.