SUMMARY:

• Accomplished IT professional with over 20 years experience, combining an applications programming background with application systems design, business analysis, team leadership and personnel management skills. Resourceful, committed and self - motivated team player with exceptional communication, organizational and problem solving skills with ability to multi-tasking work in a fast-pace environment. Areas of extensive expertise include:
• Insurance (Claims, Enrollment, Renewals, Risk, Rating and Underwriting),
• Financials and Accounting Systems,
• In-house and Vendor-developed Software Package implementations,
• Business Process reengineering and improvement,
• Creating required project documents including HLE’s, Functional Specifications, and Detail Designs,
• Building fully functional testing environments,
• The use of various Systems Development Life Cycles for the consistent and accurate implementation of software projects.
• Experienced Senior Systems Analyst/ Application Designer for mainframe-based applications.
• 20 + years of programming using COBOL/ COBOL II, DB2, CICS, SQL, SPUFI, QMF, VSAM, Stored Procedures, SAS, Syncsort for z/OS, Eztrieve, MicroFocus, MVS/JCL, IBM Utilities, MQ Series, etc. Extensive background in Software Development and Integration using Mainframe Technologies.
• Experienced with SQL Server, Oracle, SQL Developer, VISIO, PowerPoint, MS Project, MS Office Products: Word, Excel, Access, SharePoint. Exposed to JAVA Scripts, PHP, HTML, XML, CSS, etc.
• Experienced in all phases of Software Development Lifecycle - Requirements, Analysis, Design, Development, Testing, Integration, Deployment, and Post-Implementation Support.
• Deep knowledge of Unit testing, Regression testing, Integration testing, Client Acceptance testing, production implementation and maintenance, including coordination with business clients and users, creating test plans, scenarios, cases, test scripts and tools.
• Experience with implementation of standardized methodologies, process and practices, including CMM and ITIL.
• Proven ability to work efficiently in both independent and team work environments.
• Consistently was successful in achieving company goals, resulting in process performance improvements and cost savings.

PROFESSIONAL EXPERIENCE:

Sr. Systems Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Systems Analyst and Application Developer responsibilities for Corporate Releases and upgrades of Finance, Rating & Underwriting, and Claim applications covering maintenance and change requests, conducting business analysis, design, user acceptance testing and production implementation.
• Code reviews for the development effort for the Inter-Plan Teleprocessing Services (ITS), Inter-Plan Operational Reporting (IPOR), Federal Employee Program (FEP), and HTH Blue Initiatives. Design, developing, and implementation of new functions in FEP and Confidential s to support new Corporate and Government regulations and initiatives.
• Analysis and providing input for business requirements, high-level estimates, developing Functional Specification, and Detail Design documents.
• Subject Matter Expert of the Rating and Underwriting Systems in BCBSA National Medicare Advantage PPO and Planmate Migration projects.
• Participating with the team to develop standards for SAS Programming, assisting in the creation, documentation, and adherence of Development Standards for the use in the Mainframe Application Development Services group.

Environment: IBM 3090, MVS, JCL, COBOL, DB2, Stored Procedures, SQL, SAS, Endevor

Sr. Systems Analyst

Confidential

Responsibilities:

• Supporting a number of initiatives including the MQ-Series based Desktop Demand System (DDS), Individual Medically Underwritten Product Systems (IMUP), Medicare Products Renewals, Large Group Renewals Enhancements, design & implementation of the AEDW-sourced Renewals data processing.
• Development of test strategies, plans, scenarios and cases to increase applications performance and efficiency.
• Development and execution of the implementation plans, actively participating in post-implementation activities and system performance improvements.
• Was a key contributor in System Maintenance and Support team, provided Production and UAT Systems support, conducted analysis and research, suggested solutions and provided fixes for production issues, provided day-to-day support for existing production Mainframe systems.

Environment: IBM 3090, MVS, JCL, COBOL, DB2, SAS, MQSeries, Confidential, Endevor, Oracle PL/ SQL.

Sr. Systems Analyst

Confidential

Responsibilities:

• Restructuring and redesigning of the National Health & Welfare System in order to better support business clients.
• Adoption of the IBC Release process for all changes and IBC Integrated testing procedures.
• Participating in Y2K Distributed System project, converting the National and Health & Welfare and Finance Month-End Systems.
• Responsible for weekly, monthly and ad-hoc processing, distribution, and auditing of claim experience and utilization reports totaling several million dollars annually.

Environment: IBM 3090, MVS, JCL, COBOL, DB2, CICS/ BMS, VSAM, Eztrieve, Endevor.

Sr. Programmer Analyst

Confidential, West Conshohocken, PA

Responsibilities:

• Member of a team supporting the National Rating department at Confidential . Created new job streams and implemented programs that provided clients with information on Ad-Hoc, weekly, monthly and yearly basis. Converted existing procs by introducing new proc standards, tested and moved them back to production. Developed and maintained existing programs and BMS screens for CICS transactions. Translated and rewrote EZTRIEVE Plus programs into COBOL to improve its efficiency and reliability.

Programmer Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Member of two teams simultaneously, responsible for development of custom software for the Manufacturing Industry, assisting in design, development, and implementation of in-house Payroll System that incorporated the new corporate accounting structures into the application. Analyzed, developed, debugged, and testing both new application and enhancements of existing software. Supported regulatory file changes and payroll recovery procedures, prepared manuals, wrote documentation and specifications. Designed new and improved existing transactions, using BMS, writing menu, and inquiry.

Programmer

Confidential

Responsibilities:

• Served as a team member, responsible for developing, coding, and testing batch and on-line programs for maintaining the Company’s Inventory System. The System utilized COBOL, CICS, VSAM, DB2 to keep track of production for the company and its branches. Responsibilities included: programming, testing, debugging batch and on-line programs, developing new programs and modifying of existing applications to improve its efficiency and reliability, providing Ad Hoc reporting requests, using DB2 tables.