WORK EXPERIENCE:

Confidential, Greenville, SC

Network/Telecommunications and Enterprise Systems Lead, Sr. Systems Analyst

Responsibilities:

• Provide leadership and support for a team of experienced network engineers supporting BI - LO’s Cisco router and switched based networks in 207 locations and 1 central data center. Troubleshoot and support Cisco routers and switches, wireless, WAN, ACE Load Balancers, and Business partner connections. Managed support and Data Center Migration to Winn-Dixie.
• My ESS team is responsible for Web Infrastructure, Middleware, Systems Management, Network Management, SEIM and central compliance reporting in an environment consisting of over 200 sites connected by a Cisco based switched core with MPLS WAN.
• Implemented and supported Confidential WebSphere, Confidential MQ Series, Confidential Tivoli Framework, Software Distribution, TCM, TPM, TEC, ITM5-6, TEM/BigFix, RSA enVision, CA Spectrum Infrastructure Manager Suite, NetQoS, CA eHealth, CiscoWorks and APC Infrastructure Manager applications in an AIX, SUSE, Windows VMWare environment.
• Integrated Systems and Network management systems with Remedy trouble ticketing system, provided asset and inventory management system for IT.
• Provided support for Lotus Notes/ Domino and assisted in migration to Google Mail.
• Provided project management on various projects using MS Project and AtTask project management software.

Confidential, Greenville, SC

Sr. ESM Network Management Analyst - Team Lead

Responsibilities:

• Managed enterprise wide DNS/DHCP infrastructure using Lucent’s Vital QIP for over 1300 retail locations and seven datacenters, consisting of our six grocery companies, related services companies and more than 40 internet domains.
• Provide project planning and engineering at a high level, for several corporate consolidations, acquisitions, and separations.
• Deployed and maintaining 6 production CiscoWorks2000 servers and 2 lab servers managing over 1400 Routers and Switches. Consisting of LMS, RWAN, QPM, VM, and VMS.
• Architected and deployed network Configuration Management automation solution very large corporate network infrastructure using CiscoWorks.
• Provide on-call technical support for Tivoli infrastructure enterprise wide to support Systems Management.
• Provided leadership and mentoring to group of highly skilled network technicians.
• Created Core Network Architecture, cost analysis, and project planning to consolidate 2 major corporate datacenters.
• Provided consulting, planning and support for successful wan router conversion to Cisco at Ahold’s Giant Foods Datacenter.
• Performed application and network baseline studies for several applications.
• Assisted in testing, implementation, and support of North American Core WAN and Datacenter networks consisting of Cisco 7200 routers and Catalyst 6500, 5000, and 4000 switches.
• Developed and architected Enterprise wide Network Management and Performance measurement systems.
• Responsible for creating and managing initial Enterprise Tivoli implementation plan for Ahold’s North American Companies.
• Conducted research on current IT operations and productivity in justification of Enterprise Systems Mgt. Automation.
• Prepared cost analysis and budget for ESM department.
• Implemented Tivoli Netview and other Tivoli Products, and developed initial TEC reporting via Cognos LDAP Tools.
• Presented ESM solutions to AIS management, Operating Company managers and Ahold Global managers.

Confidential, Columbia, Maryland

Network Management Engineer/Senior Internetworking Engineer

Responsibilities:

• Part of consulting team responsible for installation and testing of Confidential Alpharetta Campus Switch infrastructure and installed RMON probes for Confidential ISSC at Confidential .
• Performed network and applications baselining through an assortment of tools for clients such as Confidential Global Services, Confidential, Confidential, ICI America, and AholdUSA Inc.
• Installed and tested ATM internetworking designs for Confidential and Shaw Industries.
• Recommended, designed, and implemented network performance monitoring and planning systems for clients.

Confidential, Atlanta, Georgia

Systems Engineer - Network Management

Responsibilities:

• Responsible for analysis and management of network performance Enterprise wide, this was for over 715 LAN’s with over 80,000 nodes and recommended re-engineering or design changes to the network for improved performance.
• Provided internal consulting services involving troubleshooting Enterprise wide Client/Server applications running across LANs, our Frame Relay WAN, Intranet and the Internet through the use of protocol analyzers and SNMP/RMON tools.
• Evaluated, tested, engineered, and deployed both SNMP and Non-SNMP based Remote Monitoring Systems.
• Installed and administered numerous Windows NT 3.5 servers running with Microsoft SQL Server and Oracle 7.3.
• Responsible for providing LAN Support and Administration at Delta’s Technical Operations Center, consisting of 4,500+ users on Novell, NT, and DEC LANs on a fiber backbone.
• Provided support for DEC Pathworks, Novell, and NT networking.
• Provided technical support on network hardware and software.
• Provided system support and coordination on a global basis for MVS, VM, TPF, and In-house and SNA Network Systems.
• Provided System support and troubleshooting at LAN and workstation levels.

Confidential, Stone Mt., Ga

Assistant Branch Manager

Responsibilities:

• Performed sales reporting, inventory tracking and control, assigning and monitoring stock levels.
• Managed daily operations at this site.

Confidential, Atlanta, Georgia

Marketing Systems Assistant

Responsibilities:

• Migrated Branch office customer database from system38 Database into Dbase RDBMS
• Maintained documents and ensured compliance with Confidential business partners and Confidential guidelines for the Marketing Assistance Program for Marketing Management.
• Coordinated Marketing efforts between Confidential VARs, IRs and VADs and Customer representatives in the Branch office.
• Received requests from Confidential business partners for systems and space for customer demos of their software on Confidential Midrange Systems and networks.