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Software Tester/system Administrator/operations Engineer Resume

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Redmond, WA

SUMMARY

  • A senior Information Technology (IT) management professional with 13 years of expertise in complex Windows software (SW) and hardware (HW) systems management.
  • Focused on innovative, cost effective business solutions and exceptional customer service in multi - team project environments with tight deadlines and high quality expectations.
  • Extensive experience in team building, technical training, SW development, testing, data analysis and presentation.
  • Highly motivated, constant learner with strong sense of teamwork, trust, fairness and loyalty.

Areas of Expertise

  • Technical Project Management
  • Strategic Planning
  • Vendor Management
  • Business Development
  • Cost Analysis
  • Database /Automation Development

TECHNICAL SKILLS

Expertise: Complex HW and SW Windows systems optimization, Network Management, Storage Management, Application Development, Test Development, SQL Database Administration and Development, Web Development, Technical Support, Training, Contract Employees Management, Data Processing and Reporting, Complex Labs Setup and Management, System Administration.

Languages: C#, C, Jscript, Transact-SQL, Cmd Line Scripting, VB for Applications

Software: Windows Server and Client, Windows Virtualized Systems, SQL Server, IIS Server, Share Point, Microsoft Office

Hardware: Servers from Intel, HP, IBM, NEC and SGI, Tablet Devices, External storage from HP, EMC, Dell, Network Components from Intel.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Performance Engineer (SDET2) / Project Manager

Responsibilities:

  • Improved performance of systems running Windows by evaluating performance of Windows kernel and modules, drivers, applications and underlying HW and diagnosing issues and providing recommendations.
  • Completed multi-team projects of deployment and performance evaluation of complex systems running Windows.
  • Improved team’s collaboration by establishing personal connections and effective communication with internal and external partner teams.
  • Shortened project cycles by executing projects in parallel, reducing down time, notifying all involved for any issues and driving issues to resolution. Removed duplication efforts.
  • Improved performance of Windows performance team and partner teams by providing an excellent customer service to the internal and external customers.
  • Reduced developer team’s downtime from 1 week to 1 day by performing in depth technical training session.
  • Extended test coverage to > 64 processors by modifying internal performance tests.
  • Improved Windows testing coverage by improving current and developing new tests for testing Windows scheduler and memory manager.
  • Reduced automation complexity 80% by managing to completion team’s new automation coding project and completing coding of selected automation sections.
  • Reduced performance data creation of new HW systems from several weeks to one week by standardizing new systems on-boarding procedures.
  • Reduced test execution and data processing from few hours to few minutes by creating a fully automated test execution and data processing solution.
  • The solution included SQL database, web site, background programs and it supported data search and presentation.
  • Improved Windows Server performance on selected HW systems by re-partitioning processor, memory, and storage and networking components.

Confidential, Redmond, WA

Software Tester/System Administrator/Operations Engineer

Responsibilities:

  • Provided reliable and on time data by completing HW setups and Windows OS deployment, and executing test using industry standard benchmarks TPC and SAP.
  • Provided system administration support by managing infrastructure servers, domains, diagnosing and fixing numerous issues on high end cutting edge HW technologies.
  • Completed performance lab setup by optimizing systems layout, connecting storage and network components, creating DHCP and DNS servers and domains.

Confidential, Everett, WA

Mechanical Engineer/Manufacturing Engineer

Responsibilities:

  • Removed significant inventory and operations costs by learning Flow Manufacturing system and implementing the system as part of the Flow Manufacturing team.
  • Reduced new employee training time in assembly line from 1 month to 1 day by creating step by step assembly instructions database.
  • Reduced CAD assembly creation time by using macros in Solid Works CAD software.
  • Reduced CNC press breaks training time by providing CNC programming training.

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