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Onsite Coordinator Resume

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Collegeville, PA

SUMMARY

  • 7+years of experience in Analysis, Design, Coding, Testing & Production Support of application software inMainframe platform
  • Primary contact person for monitoring and system availability.
  • Having good knowledge of Manual as well as automation testing and well trained with QTP tool.
  • Tracking all the production related incidents via HPSM and working directly with client to provide them regular updates within defined SLA’s.
  • Having Console Monitoring Experience
  • Experience in ZEKETool and CNTL M to schedule the Batch Jobs
  • Extensive knowledge and experience inCOBOL,CICS,JCL,SQL,DB2,VSAM,FILE - AID, Cntl-M,Zeke,TSO/ISPF,CHANGEMAN,SPUFI,IBM UTILITIES, FTP, reports, Web-Services, VB-Scripting, SYNON.
  • Handled Tape and DASD related issues
  • Excellent understanding of Software Development Life Cycle (SDLC) and Test Methodologies
  • Experience in writing test cases, developing and maintaining test scripts based on business and functional requirements for manual tests.
  • Good domain knowledge of theHealthcare, Life science, Manufacturing, Finance, Banking and Payroll systems.
  • Excellent understanding of documentation in testing environment.
  • Excellent communication, project coordination and interpersonal skills
  • Developed expertise in client interaction
  • Possess strong analytical and problem solving capabilities.
  • Talented communicator, able to build working relationships with wide range of co-workers in team environment.
  • Ability to quickly master new concepts, applications, technologies and working environments
  • Excellent oral, written and documentation skills
  • Proficient in MS Word, Excel and outlook, PowerPoint(Charts, tables, graphs),Visio(Flowcharts)

TECHNICAL SKILLS

Databases: DB2,VSAM, SQL Server 2008

Languages: COBOL, JCL, SQL,VB-Scripting

O/S: MVS-ESA( OS-390),Windows 7/8/9/10/ XP

Business Process Tools: MS Excel, MS Word, MS Power Point, MS Outlook

Hardware: IBM 3090, Z/OS

Tools: / Utility: File Aid, File manager, CICS, IBM Debugger, INTERTEST XPEDITER, DCLGEN, SPUFI, ISPF, QMF, ENDEVOR, CA7 (Job scheduler), FTP, DISPATCH, IBM UTILITIES, QTP. SYNON

PROFESSIONAL EXPERIENCE

Confidential, Collegeville, PA

Onsite Coordinator

Responsibilities:

  • Job Monitoring / Abend resolution and JCL coding
  • Problem Diagnosis and working with other engineering groups.
  • Escalation of Technical issues within HPSM as appropriate
  • Creation of automated test scripts based on test cases
  • Actively involved in testing, test case generation and execution for given requirements
  • CICS System Handling
  • Test Region Scheduling
  • Online/Batch environment switching
  • Schedule, monitor, balance and distribute output for all production batches processing regardless of platform.
  • Abend resolution and job restarts
  • Manage incidents, logging issues, reporting and Incidents resolution using HPSM
  • Perform tape mounts if any; Maintain Onsite and offsite physical tape library with daily offsite movement of tapes; Execution of application backup procedures
  • Automated inserting and mail scheduling
  • Data Base backup and recovery
  • Handling Tape and DASD related issues
  • Responsible for all external production data file exchanges.
  • Coordinate ad-hoc mailings
  • Vendor mail
  • Automated mail
  • Mail Support Services
  • Testing, Validation, and Implementation of New Functionality
  • Creation of Manual Test Plan
  • Performed Functional testing, Integration testing, System testing, Regression and User Acceptance testing
  • Create JCL ‘PROCs’ (cataloged procedures)
  • Performed File transfers
  • Created Documentation and run instructions
  • Working with subsystem commands like CICS, DB2 commands
  • Develop and implement Automated balancing procedures
  • Compilation of daily/weekly status reports and process improvement programs.
  • Documentation Refine any documentation already in place to create in-depth understanding of operations; Maintain a documentation that supports high performance environment

Confidential, Warsaw, IN

Technical Lead

Responsibilities:

  • Monitoring and scheduling of batch job using ZEKE
  • Abend resolution and JCL coding
  • Handling Tape and DASD related issues
  • Problem Diagnosis and working with other engineering groups.
  • Analysis/Technical Design/ Coding in SYNON/ Unit Testing/ Testing and Delivering the Project
  • Escalation of Technical issues within REMEDY as appropriate
  • Creating Change Request (CRs) as and when required.
  • Perform tape mounts if any; Maintain Onsite and offsite physical tape library with daily offsite movement of tapes; Execution of application backup procedures
  • Actively involved in testing, test case generation and execution for given requirements
  • Manage incidents, logging issues, reporting and Incidents resolution using REMEDY.
  • Analyzing the issue mentioned in Ticket and applying appropriate solution
  • Assurance of fast and error free delivery of requirements within limited amount of time.
  • Tracking the work in progress and attending status meetings.
  • Performing detailed turnover of all activities performed.
  • GivingKT(Knowledge Transition) to newer team members.
  • Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.
  • Creation of Manual Test Plan
  • Perform File transfers
  • Performed Functional testing, Integration testing, System testing, Regression and User Acceptance
  • Compilation of daily/weekly status reports and process improvement programs.
  • Provide 24/7 Support

Confidential, Detroit, MI

Technical Support

Responsibilities:

  • Defining requirements and writing the specs for myself and team members to write COBOL report programs for the HR Department.
  • Involved in preparing the technical design documents and carrying out walkthrough meeting with the IT & Business managers.
  • Used Endeavor to promote elements to production.
  • Load the HR Data & Control Files, run the Payroll, and all In house Batch & Report Program
  • Modified and tested COBOL and CICS programs and JCL codes per the requests of business departments.
  • Creation and maintenance of mainframe execution JCL (jobs)to support system replacement project in User acceptance (UAT) and Production environments.
  • Extensive coding using COBOL, JCL and VSAMs.
  • Preparing System test cases and performing UAT activities.
  • Gathering Signoffs from Business.
  • Coordinate between offshore and onsite team
  • Estimation and distribution of work effort within a team.
  • Prepare Weekly Status Report.

Confidential, Richmond, VA

Mainframe Tester

Responsibilities:

  • Analyze businessand technical requirements to create detailed test cases/scripts.
  • Prepareddetailed Test Plan& Test Cases by understanding the business logic & user requirements.
  • Prepare and document test data.
  • Analyzed the data using QMF.
  • Compared the Test files with the Production files.
  • Involved in test case walkthrough with users and getting signoff from users.
  • Involved in production check out.
  • Created traceability matrix between requirements and test cases.
  • Planned and Managed Test schedules using Release Dates.
  • Involved in documenting and maintaining quality process.
  • SQLs are written using QMF to query the DB2 database on mainframe
  • Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved.
  • Involved in Preparation of Test Summary Report.
  • Generated detailed reports of the bugs, the pass-fail reports and the Test results.
  • Responsible for making modifications and enhancements to the existing JCL.

Confidential, Boston, MA

Responsibilities:

  • As a COBOL developer coded many programs as per the LLD by following proper standards and best practices.
  • Resolving project related issues during design and testing.
  • Creation of High level and Detailed level flow diagrams for programs.
  • JCL job creationto compile and run COBOL programs.
  • Coordinating with various other concerned groups as and when required.
  • Unit testing and preparation of test reports
  • Preparation of Minutes of meeting
  • Document unit testing and system integration testing results

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