Sr.implementation Specialist Resume
Bentonville, AR
SUMMARY
- Over 6 years of total professional experience in the IT and EMC & HDS SAN Administration, System/Server Administration, Vmware Configuration & Administration, Desktop support and Customer/End user support.
- Experience in administration, implementation and support for EMC Symmetrix DMX & Vmax, Clariion, VNX, Isilon, VPLEX and XtremIO in SAN/NAS environments along with HDS USP, USP - V & VSP arrays.
- Ability to design, implement maintain storage fabrics and perform day-to-day operations like zoning, storage provisioning, LUN creation, Mapping and Masking, VPLEX Provisioning, create Service Requests, gathering Performance Data, RCA, EMC GRABs.
- Extensive experience in storage provisioning like Vmax Auto provisioning, Storage tiering (FAST), DMX, VNX, XtremIO and also using Hitachi Command Suite, HDS Storage Navigator & Unisphere.
- Extensive experience in Storage & Fabric Migrations on multi-platform arrays using PPME (Power Path Migration Enabler) hostCopy, LVM Migrations on Linux/AIX/HP-UX, VxVM (Veritas) Migration on Windows/Unix platforms, EMC Open Replicator, SAN Copy.
- Experience in administration of Cisco, Brocade and McData switches and fabric/path management using Cli and GUI.
- Planning and Designing VMware vSphere (ESX3.5/ESXi 4.0/ESXi 4.1 and VMware VirtualCenter), Configuring DRS, HA & Resource Pools in ESX 3.x, Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows/Linux.
- Experience in installation and configuration of PowerPath/ME, DMP, VEA, Emulex HBAnywhere, ODM filesets on UNIX/Windows platforms for failover, path management, load balancing and migration purposes.
- Ability to perform Unisphere, Vmax and VPLEX code upgrades and apply patches.
- Installation and configuration of VMAX, VPLEX and XtremIO bricks.
- Performed business continuity solutions using various tools like SnapView Snapshot/Clone, MirrorView S/A, Timefinder Mirror/Clone/Snap & SRDF S/A.
- Hands on experience with EMC Navisphere, ECC, ProSphere, SRM Suite, SMC, Unisphere, Solutions enabler (SymCLI), VplexCli and NetApp FAS series.
- Experience in managing and administering disk volumes using LVM, Veritas Volume Manager (VxVM) in Windows & UNIX environments along with performing host remediation.
- Solid experience in identifying and analyzing technical issues and troubleshooting them.
- Knowledge on storage protocols such as SCSI, iSCSI, TCP/IP, Fiber Channel, FCoE.
- Worked on Remedy tool Change management, request management and Incident tickets, attend Focus and WAR rooms whenever issue rises, 24x7 Production support on call.
- Versatile team player with Problem solving, Scripting & Documentation skills.
- Superior communication, analytical, organizational and presentation skills.
TECHNICAL SKILLS
Operating Systems: Windows XP/Vista, UNIX (AIX, Solaris and Linux-SUSE, RED HAT), Windows server 2003, 2008 & 2012, HP-UX.
Networking: LAN, SAN and NAS Management using Brocade and Cisco Switches, Directors over FC, FCoE and IP, SCSI, iSCSI, TCP/IP.
Storage Hardware: Symmetrix series (DMX, VMAX, VMAX3); NAS-EMC Products like VNX, CLARiiON, Isilon; Brocade, VPLEX & XtremIO, HDS USP/USP-V, IBM DS8300, NetApp FAS 3xxx/6xxx series, ViPR Controller.
Storage Software: Unisphere, EMC Control Center (ECC), Navisphere, SymCLI, Solution Enabler, NaviCli, Access Logix, PowerPath, Connectrix Manager, NetApp7-mode/Oncommand/cDOT, Fabric/Device Manager, SnapMirror, SnapRestore, StorageScope, Work Load Analyzer, VplexCli, Brocade BNA.
Migration Methodologies: PPME, VPLEX Data Mobility, LVM (Linux/Aix/HP-UX) Migration, Veritas (VxVm) Migration, Recover point, Open Migrator, Open Replicator.
Virtualization Technologies: Vplex, ViPR, VMware VSphere, ESX/ESXi, VMotion, Storage vMotion, vCenter.
Business Continuance and Replication: SnapView, MirrorView, SanCopy, TimeFinder, SRDF, HDS True Copy, Open Replicator.
PROFESSIONAL EXPERIENCE
Confidential - Bentonville, AR
Sr.Implementation Specialist
Responsibilities:
- Day - to-day administration of SAN infrastructure using Symcli, SMC, Fabric Manager, Device Manager, Network Advisor, VplexCli, Unisphere.
- Configured, managed and monitored a SAN storage infrastructure that comprised of EMC DMX, Vmax storage arrays and Hitachi USP/USP-V arrays
- Configured and managed Cisco and Brocade fabric environment along with Path Management and Zoning.
- Performed extensive Storage and Fabric Migrations of 3+ PB storage from EMC/Hitachi/IBM to EMC Arrays using PPME, Vplex DM, VxVM (Windows/Linux) and LVM migration Methods.
- Have assisted in ViPR installation/administration with XIO integration and allocating storage from VipR.
- Performed VPLEX/VMAX/XtremIO Code Upgrades as per EMC recommended procedures.
- Created storage volumes/extents/devices/virtual volumes, registering Initiators, creating storage views, creating distributed devices in VPLEX Local and Metro config.
- Install & Upgrade Powerpath/ME, HDLM, HBAnyware on Windows, SUSE Linux, AIX and HP-UX Operating Systems to in corporate load balancing and path failover.
- Planned and designed storage solution models that were deployed in remote locations for specific business application requirements and budget constraints.
- Installed and configured VMware vSphere 5/6 Infrastructure, supported the performance and redundancy of the VMware ESXi hosts and Datastores.
- Performed Storage allocations on DMX, VMAX, HDS USP/USP-V and XIO Arrays.
- Created NFS/CIFS file shares in NetApp, Isilon and VNX.
- Created zoning between EMC/HDS arrays and Hosts on Brocade/Cisco switches.
- Worked on BMC Remedy Ticketing System to create Change requests for Migrations, Array Upgrades and troubleshooting issues.
- Performance monitoring of the environment which includes EMC DMX, VMAX, VNX, VPLEX, Isilon, XIO and HDS USP, USP-V and generate performance reports as per Customer needs.
- Troubleshooting SAN issues such as low performance, Connectivity issues and Multipathing configuration on a Day-to-Day basis.
- Checking compatibility of Host Servers by collecting EMC GRABs (UNIX), EMC Reports (Windows) by generating Migration Readiness, SAN Summary and Interoperability reports and validate against EMC Simple Support Matrix (ESSM).
- Created Excel and Shell scripts to ease and to automate parts of data collection and migration processes.
- Created migration procedures based on the customer and Application/Database owner requirements to be Disruptive or Non-Disruptive.
- Documented the environment and procedures for daily operations by maintaining personal log files.
Confidential, Marlborough, MA
Storage Administrator
Responsibilities:
- Applied technical expertise to design, deploy and sustain standard to moderately complex Storage (SAN/NAS) and Server at customer sites in support of internal and external customers.
- Lead the implementation of an engagement. Participate in the installation, customization, and integration of SAN/NAS solution that includes Storage, Switch, Directors and FC.
- Allocated storage from a Clarrion array using Navisphere manager and navicli to different platforms such as Solaris, AIX and windows.
- Allocated storage from Symmetrix DMX arrays using ECC, Solutions enabler (symcli) to different arrays.
- Performed LUN realignments on Vmware and performed VMotion/storage vmotion.
- Provided assistance in migration on AIX with the built in Logical Volume Manager tool and mirroring.
- Performed migration from DMX3 to DMX 4.
- Created Alerts and thresholds in ECC for proactive monitoring.
- Installed and Configured PowerPath on UNIX and windows servers.
- Created DG s/R1 - R2 pairs and established the DR Sessions on a DMX using SRDF.
- Created TimeFinder Clone and BCV sessions and presented the volumes to the servers as needed.
- Migrated about 60TB of data using MirrorView/A from one CLARiiON to another.
- Responsible for ensuring proper deployment of new VMware ESX Server, server-based software
- Provisioned storage based on standardized procedures as outlined by best practice documentation.
- Participated in the execution of the business continuance and disaster recovery plans as agreed upon by the customer.
- Utilized strong customer interface and technical skills to help obtain customer specific requirements, server and operating system specific information to produce project implementation plans and systems design documentation.
- Managed Zoning, Masking, LUN provisioning and performed software/hardware maintenance as appropriate.
- Worked with vendor storage management tools such as EMC Control Center, Navisphere, Solution Enabler, Hitachi Command Suite & Storage Navigator.
- Planned and implemented SAN storage for Database, ESX, UNIX and Windows file servers.
- Provided monthly and adhoc reports on SAN environment health.
- Maintained and configured Brocade and Cisco fiber switches.
- Participated in 24/7 On Call Support.
Confidential, Coppell, TX
Unix/SAN Admin
Responsibilities:
- Writing a Test Plan for Brocade and Cisco Fabrics and implementing fabrics for redundancy.
- Configuring Test Bed which has Servers, Switches and Storage Arrays.
- Installed UNIX/Windows Operating Systems.
- Responsible for creation hypers, meta devices on V - MAX, DMX & VNX storages and mapping and masking the LUN s to new servers.
- Performed backups on SAN switches using sanconfig, submitting supportsave details to vendor for troubleshooting as per requirement and replacing faulty SFP s on SAN switches.
- Binding LUN s and mapped them to appropriate Hosts.
- Configured zoning on FC Switches using the Vendors Fabric Manager for Storage access.
- Configured Hard/Soft Zones according to the Test Plan.
- Installed UNIX Operating System on a BOOT for SAN Environment, provide L3 engineering and problem resolution support for critical issues in NAS and SAN environment Along with FC switches.
- Performed maintenance work on updating Firmware, troubleshooting path failures, device failures, creating new file systems, mounting file systems and unmounting file systems.
- Installed VERITAS Volume Manager and Powerpath on Red hat Linux servers.
- Managed Cisco and Brocade Switches/Directors and provided support for multi-path Fiber Channel storage systems, as well as AIX servers configured with multiple Fiber Channel (FC) Host Bus Adapters (HBA) on a Storage Area Network (SAN).
- Administered workstation configuration and connectivity to servers, databases, and applications, supported LAN servers, peripherals, network nodes, data warehouse and enterprise management.
- Solved Complex Problems faced by customers and provided On Call Support for Trouble Shooting.
- Assisted in data migration from DMX 2 to VMAX using Open Replicator.
- Solved and documented the problems for future reference.
- Migrated the SAN from brocade fabric to Cisco fabric.
- Analyzed and fixed the bottle necks in the SAN infrastructure.
- Documented the standards and best practices for future reference
- Migrated 5TB of data from DMX2 to VMAX using open replicator.
Confidential
Software Engineer/Administrator
Responsibilities:
- Responsible for installation and maintenance of Solaris 8 & 9 servers and AIX 4.x servers
- Administrator of Sun servers running Solaris 9 for support of PeopleSoft Financials and HRMS Environment on Oracle 8.0, DNS, FTP and Legato tape backup.
- System & backup management using dumpfs/restorefs and VERITAS NetBackup 3.2.
- Installation and support of Weblogic and core applications.
- System backup and restore using mksysb for boxes running AIX
- Performance Management & Tuning of Solaris and AIX Kernel.
- Security, users and patch administration.
- Responsible for shell script writing for daily administration and package installation.
- Cluster S/w: VERITAS Cluster Server 4.0/3.5/2, Sun Cluster 3.0/2.2, HP MC/Service Guard A 11.01/10.11
- Administer storage on CLARiiON CX4 - 960 using Navisphere 6.X.
- Managed storage including storage provisioning, adding volumes, assigning ports, data movement, maintenance of servers & troubleshooting problems in environment.
- Created RAID Groups, BIND LUNs, and Storage Groups using Navisphere Manager.
- Experience in installation, configuration and maintenance of Sun servers and Solaris OS.
- Experience in configuring & troubleshooting of Custom Jumpstart services on multiple servers.
- Experience with High Availability Services like VERITAS Cluster Server 4.0.
- Experience in configuration of NFS and Naming services like NIS and DNS.
- Performing Volume Management using VERITAS Volume Manager 4.0/3.x
- Incident & Change Ticket Management system with On Call support.