SUMMARY

• Over 12+ years of experience as Systems Administrator on Windows 2008/2003/2000/ NT/9x.
• Expertise in Installation & Configuration of Windows NT/ 2000/2003/2008 , Experience in supporting applications in a 24/7, trouble - shooting and maintenance.
• Experience in Exchnage 5.5/2000/2007 , Linux, TCP/IP, IPX, SPX, CITRIX and Microsoft Terminal Server
• Hands on experience on Auto Administrator & writing basic SQL scripts
• Experience on Installation, configuration, Customizing of Various Enterprise servers from HP, IBM, DELL and other vendors.
• Develop Backup strategies for the fault tolerant, like Full backup/Weekly Backup/Incremental.
• Develop and Implement RAID technologies for servers like Stripping with Parity
• (RAID 5)/Mirroring (RAID 1)/Concatenation (RAID 0).
• Experience in implement DNS servers, WINS servers, and DHCP servers.
• Installation and configuration of Network Printers, Scanners.
• Experience in implement corporate FTP servers and IIS servers.
• Creating many automated monitoring and Administration scripts DOS & shell scripting.
• Creating Virtual sites and directories in IIS and FTP server.
• Experience in User Administration, Resource Management, Configuration Management Performance Management & Network Management.
• Applying latest service packs (patches) and update Production and development systems.
• Implementing corporate wide Virus Scanning.
• Hardware Maintenance, System maintenance & Troubleshooting.
• Remote administration of Windows servers through Microsoft Terminal Services, Citrix MetaFrame Client and VNC.
• Backup and Disaster Recovery Management.

TECHNICAL SKILLS

Hardware: HP Proliant ML & G Series, Dell Power Edge, IBM

O.S. (Operating Systems): Windows Server 2008, 2003 & Pre Windows O.S (NT4.0)

Domain: Microsoft 2003 Active Directory, Wintel Administration

Remote Management: Windows Terminal Services, VNC Viewer, Dame Ware

Networking Infrastructure: TCP/IP, DNS, DHCP & WINS

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr Information Systems Analyst

Environment: HP Proliant ML 370, DL 380 Windows Server 2000/2003/2008

Responsibilities:

• Provided server support for more than 250 severs that are locally and remotely.
• Commissioning & Decommissioning of Servers.
• Restoring the Crashed Servers due to Hardware or Operating System failure.
• Administration of Windows Infrastructure Services (AD, DHCP, DNS, etc.)
• Performing Active Directory Replication Checkup
• Creating standard process for group policies deployment and administration
• Backup and restore of Group Policies using GPMC
• Backup and restoration of Active Directory
• Moving mailboxes across domains
• AD Database Growth Monitoring / De-fragmentation
• Managing different process flows like Change Management and Incident Management
• Resolving Disk space & Server Performance issues.
• Resolving the Anti Virus update issues and Installation of patches manually.
• Design and Implement a mechanism for handing on-off technical issues to other technical teams for resolution
• Administration of Windows Infrastructure Services (AD, DHCP,AIX, DNS, etc.)
• Troubleshooting and analyzing all kind of server & performance issues
• Commissioning & Decommissioning of Servers
• Creating change requests and implementing all kind of changes on Wintel Servers
• Monitoring the Servers performance by using BMC Patrol Monitoring tool
• Performing Active Directory Replication Checkup
• Co-coordinating with various LOS contacts for any kind of application issues or implementations on Windows Servers
• Creations, administration of user, resource mailboxes.
• Mailbox movements across domains using exmerge.

Confidential

Helpdesk Engineer

Environment: Dell Power Edge Servers, Dell Optiplex Wkstn Win NT 4.0 Server/Wkstn, Win 2000 Server/Wkstn

Responsibilities:

• Being a member of Technology Team of Confidential at GE CAPITAL International Services Hyderabad
• Involved in system design and implementation for new projects in this Site.
• Implemented NT Domain Security Policy and auditing
• Have hands-on experience in managing about 4000 NT User accounts, file and shared resources management with complex permissions and resource access rights across domains.
• As a Technology Specialist, involved in system design and implementation for new projects in this Site.
• Implemented NT Domain Security Policy and auditing
• Configuring & Troubleshooting of various applications like CITRIX, RUMBA, HUMMING BIRD and various IBM Client tools.
• Specialized Tech. Support for CSIB(Card Services Inbound) Supporting Major Clients like Walmart, HomeDepot, Sams Club, Monaco, Multi Client, Triage & ABG etc.. Supporting New Transition like MCS, Corp Card and Secure messaging & new Transition Testing.
• As a member of the technology team was responsible for identifying and resolving network and process level problems.
• Working around with high priority and calls escalations from other members of the team.
• Installation & configuration of Data Encryption Software like Safe boot on laptops.
• Giving technical orientation on using VPN to laptop user’s for accessing the network through remote access.
• Expertise in large-scale deployment of OS with all the applications on to the desktops using tools like Symantec Ghost
• Automation of new software deployment on the desktops/laptops using scripts
• Take a lead role in training new employees for the maximum usage of implemented technologies & Work with systems technicians in local markets to coordinate response to customer outages. Support customers via trouble ticket, e-mail, and telephone.

Confidential

Systems Engineer

Environment: Compaq Proliant Servers, 3Com SuperStack, Alcatel OMNI HP-80ex Optical Servers, HP-700 Plotters, HP 4/5s Laser Printers Win 95/98, Win NT 4.0 Server/Wkstn, Win 2000 Server/Wkstn

Responsibilities:

• Troubleshooting and problem solving in integrated networks containing Windows NT at other sites
• Installation and Support of Compaq Proliant-5500 server, 2 Compaq SP-700 workstations, 4 Compaq ML350, 2 Compaq ML350 G2
• Actively coordinated and worked along with HCL-COMNET in migrating the campus wide network from 10 Mbps Thick Ethernet to ATM Backbone
• The work involved systematic planning and implementing of replacing the existing equipment without effecting the present network and interrupting the work. The network was built on OMNI ATM Switches from Alcatel sporting a speed of 622 Mbps between three prime nodes and 155 Mbps between various OMNI S/R (Ethernet) switches. The network has redundancy built into to various aspects like redundant network path, redundant CSM and MPM, redundant power supply. Post installation maintenance of network.
• Maintenance of Network across an area of 5 Sq.kms using 3Com 3300/3000 SuperStack II Switches, Hubs, 10Mbps Thick Ethernet backbone and CAT 5 UTP Structured Cabling of BHEL Campus.
• Configuring and maintenance of Switches, hubs, Compaq Systems ranging from Desktop to Proliant Servers, Disk arrays, juke boxes etc.
• Installation and maintenance HP-80ex Optical Servers, HP-700 series of Plotters
• Configuring Internet, NFS, NIS, TCP/IP backup restore and storage management.
• Installing and Configuring Windows NT 4.0 & Windows 2000 Environment (Server & Workstation). Creating user Accounts, Administrating multiple Domains. Implementing Security Permissions, Fault Tolerance, Managing Partitions and file system. Implementing Remote Access Service (RAS).
• Administering & Configuring Network Printers
• Backing up and Restoring files and directories
• IP addressing, implementing IP Routing, Sub netting.
• Configuring DHCP, WINS, DNS.
• Connectivity in Heterogeneous Environments
• Trouble Shooting MS TCP/IP.
• Configuring, fine-tuning, monitoring, troubleshooting and resolving the Hardware and OS related problems at the installation base.
• Performing bug fixing patches installation, firmware upgrades and packages installation.
• RMON (Remote monitoring) through 3-COM’s Transcend Enterprise Management s/w.
• Network management of Compaq Servers and Desktops with Compaq Insight Manager.
• Documentation.
• Call Co-ordination of day to day user complaints, trouble shooting systems, Logbook Update on daily basis, Preparation of Weekly and monthly Work report of the team of Engineers, escalation of unresolved issues with respect to technical problems, pending spares, defective devices.