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It Technician Resume

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Dallas, TexaS

SUMMARY

  • Over 12 years of experience as Information Technology Professional.
  • 5 Years of experience in Oracle Business Intelligence (OBIEE) 10G/11G, gathering Business Requirements, Analysis, Design and Development.
  • Enterprise Manager, OBIEE Administration Console and Oracle Analytic modules in 11G.
  • Interacted with business representatives for requirement analysis and to define business and functional specifications.
  • Created, Modified and Developed BI 10G/11G Metadata repository - three layers (Physical Layer, Business Model Mapping layer & Presentation Layer)
  • Experience in OBIEE 10.1.3.3.2, OBIEE 10.1.3.4.1, OBIEE 10.1.3.4.2, OBIEE 11.1.1.3.0, Oracle 10g and 11g Development and Administration.
  • Creating, modifying, and administering Analytics Intelligence Dashboards with drill down capabilities using global and local filters in BI Analysis
  • Processed data and object security to meet business Requirements.
  • Excellent verbal and written communication, as well as good listening skills.
  • Good track record in demonstrating strong analytical and problem solving skills.
  • Excellent team player.

TECHNICAL SKILLS

Reporting Tools: OBIEE 10g/11g BI Analysis, BI Console, BI Enterprise Manager

Languages: PL/SQL

Database: Oracle 10g/11g

Platform: Windows 2003 Server, Windows XP/Vista, Professional, Windows7 Professional.

Project Management Tools: SAP, MS Office and Ms Project

Application Servers: Weblogic and OC4J

PROFESSIONAL EXPERIENCE

Confidential, Greeley, CO

OBIEE Developer

Responsibilities:

  • Gathered Business requirements by interacting with the business users, defined subject areas for analytical data requirements. Participated in complete life cycle of the project
  • Helped in creating users and groups with appropriate security details in Administration Console. Configured Security at the repository level, Catalog level and the application level
  • Formatted column output and modifying column data using formulas
  • Developed reports / Dashboards with different Analytic Views (drill-Down / dynamic, Cascading styles Sheets, Charts, global and local filters.
  • Formatted requests using sorts, filters and prompts
  • Worked on a Micro Strategy - to-OBIEE 11G report conversion project with focus on the International Sales area.
  • Created dimensional hierarchies, aggregates, and key performance indiocators (KPI) in the BMM layer.
  • Performed validation of data in the reports and dashboards against source systems.
  • Enhanced Query performance, by analyzing & modifying SQL Query and Filters, for all the reports and dashboard prompts, to minimize the delay in Physical Query Execution.
  • Set up Scheduler and configured Job Manager.
  • Implemented Comprehensive Security Model, by creating User Roles, Web Groups and setting up External Table Authentication.

Environment: OBIEE 11g, OBIEE, 11.1.1.5, SQL Developer, Web Logic, Windows XP Professional

Confidential

OBIEE Developer

Responsibilities:

  • Interacted with business representatives for requirement analysis and to define business and functional specifications.
  • Participated in the conversion of Wachovia branches into the Confidential system by Interacting with business representatives for requirement analysis and to define business and functional specifications.
  • Created/Modified Metadata repository (.rpd) by using OBIEE Admin tool: Physical, Business Model and Mapping, and Presentation Layers.
  • Designed the Siebel Repository Physical layer by defining joins and configuring the Connection Pool settings and created the Star Schema in Business Model.
  • Extensively worked on Data marts(different subject areas) for decision support based on the needs of a given department and setting up LDAP (ADSI) authentication.
  • Managed the Analytics Cache environment.
  • Configured Dimension tables.
  • Specified the aggregation levels and configured measures in the Business Model Layer and mapped to Logical Source tables.
  • Design, development and configuring of custom reports/Dashboards with different Analytics views(compound layout, Pivot table, chart, table) with local and global filters using Siebel analytics.
  • Proficient in using the time-series functions to support historical time comparison analysis.
  • Experience in creating reports, adding filters, creating prompts, and creating pivot tables using OBI Reports
  • Sales Tracking generated on individual bankers on daily basis Per: Branch, District and Region,
  • Incentive Reports based on all Team Players performance rewarded in financial benefits.

Environment: Oracle Business Intelligence Enterprise Edition (OBIEE) 10G/11G, BI Analytics, BI Console, BIEnterprise Manager, WindowsXP Professional and Windows 7 Professional.

Confidential, Dallas, Texas

IT Technician

Responsibilities:

  • General network maintenance and improvements of current IT infrastructure.
  • Maintain a 50+ Windows office environment with users of non-technical and highly technical background.
  • Maintain web, email, database, and computational servers, many of which are Linux based.
  • Created and send trouble tickets to engineers and clients.
  • Worked on autonomous transactions and solved issues regarding mutating tables.
  • Extensive knowledge of Windows XP (x86/x64), and a good working knowledge of Windows 2000.
  • Experience administrating server remotely and installing/Configuring and managing server software.
  • Experience building desktop and repairing both desktop and laptop computers

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