IT Specialist Intern Resume New York, New York - Hire IT People

OBJECTIVE:

To obtain a Jr. Network Engineer position where I can utilize and enhance abilities developed through, and experience.

TECHNICAL SKILLS:

Software: Splunk, Wireshark

Languages: Pascal, Visual Basic, Windev, Dreamweaver

PROFESSIONAL EXPERIENCE:

Confidential, New York, New York

IT Specialist Intern

Responsibilities:

Provide clear and timely administrative and technical support to center staff
Perform workstation, network, and software troubleshooting
Used various ticketing systems to open, update, monitor and close incident tickets/reports
Manage inventory of items received
Work on multiple projects concurrently
Work independently and collaboratively with multiple teams
Work diligently and under pressure to meet deadlines

Confidential

Network Administrator intern

Responsibilities:

Monitored the network, installed and troubleshoot hardware and software issues in Linux (Red Hat) and Windows XP

Confidential, New York, New York

Technical Support Specialist Intern

Responsibilities:

Installed software, maintained servers, troubleshoot hardware and software problems, provided assistance in use of technology equipment and coordinated Mouse Squad

Confidential, New York, New York

IM/IT Assistant

Responsibilities:

Confidential, Long Island City, New York

Student Technology Mentor (STM)

Responsibilities:

Provide assistance in the use of various technology tools for research, web development, document production and ePortfolio development, Assist computer users both students and faculty, in the application of instructional technology.
Troubleshoot application problems and Internet search problems, help faculty manage courses in Blackboard