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Senior Systems Analyst Resume

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Norfolk, VA

SUMMARY:

  • Experienced in systems, network and Exchange administration and technical support
  • Experienced in Systems design, engineering and implementation
  • Extensive experience maintaining and installing servers in an enterprise environment
  • Possess active Department of Defense Secret Security Clearance and have been interviewed for Top Secret

TECHNICAL SKILLS:

OS Experience: DOS, Windows 9x, NT 4.0, 2000, XP, Vista, 7, Server 2000, 2003, 2008

Network Services: DNS, DHCP, WINS, Telnet, WWW, FTP, SFTP, DFS, SNMP, SSH, Active Directory, Kerberos Authentication, Network Security, MS Clustering Service, IIS

Messaging: Exchange 2000, 2003, 2007

Network Tools: Solarwinds, WhatsUp Gold, Symantec Ghost, NetIQ Directory Resource Administration (DRA), Quest Administration & Migration Tools

Information Assurance: Symantec, McAfee, WSUS

Data Protection: Symantec Endpoint Encryption: Workstation, Laptop internal and removable storage encryption

Database Experience: MS - SQL server 2000, 2005 (basic)

Networking: ACLs, Port Security

Scripting: Basic (.bat files), Power shell, vbscript

Office Software: MS Office (2000, 2003, 2007)

Hardware: Confidential, HP, Workstations, Laptops, Server Racks, UPS, KVM s

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Analyst

Responsibilities:

  • Daily monitoring of Active Directory replication, Active Directory sites and services, and FSMO role failovers when required due to server failure and or maintenance.
  • Engineer/Administrator Confidential financial virtual Global environment to from New York, NY, Japan and Europe.
  • Conduct daily monitoring and maintenance for client servers to maintain the health of all HP and Confidential server equipment. This maintenance includes replacement of failed hard drives, faulting memory, failed HBA cards etc.
  • Manage all aspects of the DNS environment which includes the creation, deletion of A records, Aliases and the creation of new zones when required to support new network segments.
  • Responsible for managing all aspects of the DFS environment which includes creating new DFS sites, editing permissions and building new servers for hosting DFS shares.
  • Take on new projects which recently would include the calculated movement of current servers in a concurrent rack location of nine racks to clear space for our new Vblock virtual environment racks.
  • Responsible for verifying server patching and functionality after patching has been applied. This is completed by validating all services are running as designed and confirming with application owner that all application systems are online.

Confidential

Enterprise Active Directory/Exchange Engineer

Responsibilities:

  • Administer our virtual environment through VMware vSphrere Client to complete required maintenance and server configuration changes as needed for changes that may not be possible through a Remote Desktop protocol (RDP) connection
  • Manage DNS, DHCP and GPO’s for the environment at the enterprise level
  • Responsible for managing, monitoring and creating new resources on two separate coalition networks supporting military relationships with allied forces
  • Monitoring the Active Directory and Exchange environment using native tools and third party tools such as SolarWinds, SpotLight On AD
  • Support, maintain and upgrading the current Windows 2003/Exchange 2003 environment to a Windows 2008 R2/Exchange 2010
  • Responsible for server patching and validation of services on a weekly basis to ensure the successful application of required windows updates

Confidential, OH

Active Directory/Exchange/NetIQ Directory Resource Administrator Engineer

Responsibilities:

  • Supported Enterprise Active Directory/DNS/GPOs for multiple networks
  • Supported, deployed and maintained Exchange 2000 & 2003 servers traversing multiple sites
  • Maintained and supported DHCP and file server services throughout the enterprise
  • Provided Enterprise Active Directory engineer support for classified & unclassified DOD networks
  • Responsible for the implementation of NetIQ Directory Resource Administration servers across the enterprise
  • Provided support to VIP users to resolve various client side issues relating to file shares, Outlook client and security issues
  • Responsible for managing WSUS patch downloads, testing and approval of software patching before pushing out to the enterprise

Confidential

Enterprise Active Directory/Exchange Engineer

Responsibilities:

  • Supported Enterprise Active Directory/Exchange/DNS/GPOs for multiple networks
  • Provided support to multiple Regional Confidential as the centralized escalation point for all Systems and AD Problems
  • Performed build/rebuilds of Domain Controllers, DNS, DHCP, DFS, and File within the enterprise
  • Maintained DNS services to support internal and external name resolution request
  • Supported server environment in the Demilitarized zone (DMZ) to allow for enterprise services availability for such services as SharePoint
  • Evaluated and submitted Firewall exemptions request (FER) for future and current port traffic requirements
  • Designed and implemented Symantec Endpoint Encryption services server to support enterprise managed disk encryption of all workstations, laptops and removal storage
  • Performed Active Directory site decommissioning of all Domain Controller, DNS and exchange server services including required metadata cleanup as necessary
  • Provided user and computer support for VIP and elevated user accounts and computers
  • Travel to remote sites within foreign countries to support implementation of new Active Directory Sites and Services

Confidential

Systems Administrator

Responsibilities:

  • Supported Enterprise Active Directory/Exchange/DNS/GPOs for multiple networks on classified and unclassified systems
  • Provided support to multiple Regional Confidential as the centralized escalation point for all Systems and AD Problems
  • Performed build/rebuilds of Domain Controllers, DNS, DHCP, DFS, and File within the enterprise
  • Maintained DNS services to support internal and external name resolution
  • Assisted downrange domain administrators with directory service/exchange/DNS/DHCP issues
  • Monitored network nodes and resources with Solarwinds and traditional built-in monitoring tools such
  • Supported international coalition network for multinational domain
  • Assisted local and downrange site administrators with a variety of problems
  • Supported Global Address List (GAL) synchronization between local and remote site GALs

Confidential, OH

Active Directory/Exchange/NetIQ Directory Resource Administrator Engineer

Responsibilities:

  • Supported Enterprise Active Directory/DNS/GPOs for multiple networks
  • Supported, deployed and maintained Exchange 2000 & 2003 servers traversing multiple sites
  • Maintained and supported DHCP and file server services throughout the enterprise
  • Provided Enterprise Active Directory engineer support for classified & unclassified DOD networks
  • Responsible for the implementation of NetIQ Directory Resource Administration servers across the enterprise
  • Provided support to VIP users to resolve various client side issues relating to file shares, Outlook client and security issues
  • Responsible for managing WSUS patch downloads, testing and approval of software patching before pushing out to the enterprise

Confidential, Norfolk, VA

Administrator/Technical Lead

Responsibilities:

  • System Administrator for a Windows 2000 network traversing multiple sites
  • Monitored, identified and isolated issues with DHCP, DNS, Domain Controller, PKI authentication and user/computer authentication before determining next escalation point
  • Supported Outlook Web Access, PKI, Citrix sessions and proxy issues for deployed and remote users
  • Shift lead overseeing a eight technicians monitoring daily tasking including the review of daily trouble tickets

Confidential

Systems Administrator

Responsibilities:

  • Systems administrator within the Newport News Shipyard supporting client workstations and laptops
  • Supported workstation software installation and troubleshooting application issues
  • Isolated network connectivity issues relating to client computers to include DHCP configuration and LAN settings
  • Supported file server services,
  • Functioned as a computer lab administrator preparing/updating workstation images while coordinating with application engineers to ensure all applications were working as designed.
  • Updated Ghost images quarterly to support newer model workstations and laptops and software updates

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