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Senior Cloud Services Delivery Engineer Resume

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Colorado Springs, CO

SUMMARY:

  • Dynamic Senior Delivery Engineer with over 25 years of experience developing and maintaining complex infrastructures for industry leaders. High expertise in large corporate datacenters, virtualization, Windows and Linux server environments to drive company growth and technical innovation. Planned, led and delivered strategic projects across cross - functional teams
  • Strong project management skills, with proven ability to direct all aspects of large-scale development and installation projects. Proficient in determining system requirements and resolving technical issues quickly. Seasoned IT professional with progressive history of leading design, integration, and strategic projects providing network and security infrastructure services and solutions. Able to effectively direct and collaborate with technology teams, vendors, global peers, and customers in deadline-driven environments while maintaining the highest service expectations servicing very high profile clients.
  • System Strategies & Planning
  • Network Management
  • Quality Control
  • Networking & Security Technologies
  • VMware Delivery Lead
  • Team Management
  • Active Directory
  • Network Enhancement
  • System Configuration
  • Project Manager
  • Blade Server Systems
  • Backup Recovery/Preparation
  • Rapid Deployment
  • Customer Service
  • Wintel Deliver Lead

TECHNICAL SKILLS:

Routing: BGP, MS NLB, Various routing hardware platforms.

Switching: 3Com H3C, VLANs, HP Procurve, Virtual Connect, various others .

LAN/WAN: Broadband, Ethernet, Frame Relay; QoS, Juniper, Trunking, Routing and Remote Access, SSH, VPN.

Wireless: Cisco, Net gear, Access Points, Bridges, Client Bridges.

Firewall: Cisco ASA, Checkpoint. Microsoft, 3Com.

Remote Access: IPSEC and SSL VPNs, AEP, Cisco, Juniper, Microsoft.

Security: Forefront Suite of Software, RADIUS, 802.1x, Checkpoint, MS Gateway Server. Direct Connect.

Voice: Cisco CM, Nortel Systems, Misc. PBX Servers and VoIP Phones.

Monitoring: HP Insight Management, Solar Winds Orion/NPM, MRTG, Wireshark, PowerShell.

Operating Systems: Windows 7/8, Windows Server 2003/2008r2/2012r2, Hyper-V, VMware, ESXi.

Hardware: HP\Compaq ProLiant Servers and Blade systems, EVA Storage, NAS, ISCSI, 3PAR, APC Enterprise Products, Routers/Switches, OA Configuration, Ilo Configuration, Raid, VoIP, Virtual Connect

Applications: Microsoft Exchange, Forefront, Symantec and MacAfee Antivirus servers, VMware Related applications and appliances, Lync, Data Protector Backup, DNS, DHCP, Gateway, Deployment, Web Servers, File Servers FTP, PowerShell, Active Directory Domains and Trust. Crash Dump Analysis. HP Insight Manager

PROFESSIONAL EXPERIENCE:

Confidential, Colorado Springs, CO

Senior Cloud Services Delivery Engineer

Responsibilities:

  • Successfully Configured and Deployed 200 servers for Confidential customer over a 4-day period allowing HP to secure a $50 million contract and sending my team to World Series as a reward.
  • Responsible for delivery and deployment of systems and services tailored to the customers’ needs
  • Proficiently managed over 1000 servers that where combinations of VMware (vSphere) VCenter, esxi, Hyper-V and conventional servers running on rack mounted blade in data centers.
  • Implemented a Process that our team used to deploy hundreds of systems within a 48-hour period covering from the time the orders were received till the orders were delivered. Successfully rolled out first VDI 90,000 desktop infrastructure as a POC for Kraft and Confidential . Which Was a First for HP.
  • Implemented and documented First Physical to Virtual server conversions in Utility Computing.

Microsoft Delivery Lead

Confidential

Responsibilities:

  • Efficiently setup and debug initial HP Datacenter for Enterprise Cloud Computing.
  • Trained off Shore teams to assist in steady state support after a datacenter was put into production.
  • Effectively assist with writing documents and guides for follow-on teams to implement and support datacenters worldwide.

Microsoft Delivery Lead

Confidential

Responsibilities:

  • Setup initial servers and configurations in datacenter to implement installation to provide remote Access for team members, involving approx. 4000 servers in the azure farm.
  • Continue work during the testing and feasibility phase and submit several white papers published by Microsoft for Azure configuration issues.

Confidential

Named Reactive Support Specialist/Enterprise Team Systems Engineer

Responsibilities:

  • Provide senior level technical support to Enterprise customers for critical hardware and software problems.
  • Troubleshoot remedial calls and work with the customer proactively to recommend changes to improve performance and stability.
  • Resolve complex business issues/problems where information may be limited or nonexistent and develop recommendations.
  • Resolve a variety of technical problems related to Microsoft Server software.

Confidential

Technical Account Manager/Enterprise Team Network Engineer

Responsibilities:

  • Professionally provide Gold Service (premium support) to 15 companies for 5 years.
  • Cross-collaborate with a customer base that includes Confidential & Confidential, Confidential, Confidential and Confidential .
  • Knowledgably managed a very large range of Microsoft products and Servers to include Active Directory, IIS Insight Deployment, Gateway, Lync, Exchange to name a few.

Confidential, Colorado Springs, CO

Senior Systems Administrator

Responsibilities:

  • Created, designed and administrated Internet Company from the ground up.
  • Proficiently configured complete accounting software and solutions for Internet billing purposes.
  • Configured mirrored drives and raid arrays. Real Time Fault Tolerance.
  • Utilized Seagate backup and DLT unit for daily backup of servers’ workstations and databases.
  • Installed Windows Load Balancing Services on servers for load balancing and failover.
  • Utilized Seagate Replication Server on high-speed backend network for real-time data replication on clustered servers, Setup Colorado Springs first city wide wireless network.
  • Installed and configured remote paging alarm software to monitor all network assets and minimize response time.
  • Migrated accounts from UNIX to NT.
  • Setup Microsoft Site Server for report generation on web sites.
  • Instructed and trained interns from local colleges on a variety of solutions to technical problems.
  • Efficiently handled and resolved customer technical support issues.

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