OBJECTIVE

Seeking position in network administration where over eight years of experience and training will increase efficiency. Additional skills include network design, hardware and tech support.

• Bachelor of Science: Electronic Engineering
• Microsoft Certified Systems Engineer MCSE (NT 4.0, Windows 2000 and 2003)
• Microsoft Certified Database Administrator MCDBA (on SQL Server 2000)
• Microsoft Certified Professional + Internet MCP+I
• Microsoft Certified Professional MCP
• A+ Service Technician Certification

Confidential, 6/2003-Present
Systems Engineer

• Design, implementation and maintenance of Local Area Networks. Projects have included LAN installation, including Microsoft Windows NT Server, Windows Server (2000 and 2003), file servers, HP switches and upgrades as well as installing and updating all applications and integration of new LAN/WAN segments into existing multi-domain, multi-segment networks
• E-mail administration including the installation, configuration, maintenance and troubleshooting of e-mail systems using Netscape, Microsoft Outlook and Outlook Express.
• Responsible for the installation and updating of all applications as well as training users on fundamental computer and application use
• Installed and configured DHCP Server. Test DHCP server configuration and errors
• Administration of Printers on Windows (NT 4.0/2000/XP/2003)
• Migrated systems from Windows NT 4.0 to Windows (2000 pro and XP)
• Designed computer rooms and capacity planning for new sites.
• Responsible for administrationof NT 4.0/2000 Network services including Exchange, NT Server
• Backup, NT Domain administration, NT performance analysis/optimization, and remote access
• Administration
• Maintaining and Troubleshooting of PC Hardware
• Administration of Directory Services such as LDAP and Microsoft Active Directory.
• Maintained system and network files for mail and remote file/terminal access.
• Installed and configured different Dell Laptop/Desktop, Black Berry's, Bloomberg and Reuters.

• Migrated over 2000 users from Novel Netware client on NT 4.0 to Windows 2000 professional.
• Provided installation and support for the following software and packages: Lotus Notes 5.06, CID 3.0, Citrix Desktop Client 6.01, Global Plus, Investor Workstation (IVW), NEWTIS, ONETIS, People Tools HR, Progressive Web Client 9.1, QuickBooks, Visio 5.0, MS SMS 2.0, PC-Anywhere, Bloomberg, Reuters, MS office suite, Adobe Photoshop, Adobe illustrator, BankServ, SAC Tiara, People Soft,
• Add workstation to domain by supplying administrator credentials
• Troubleshoot all Network and printer related issues, ranging from adding printers to the network, DHCP Server configuration errors, Printer issues with Bank Serve and Global Plus.
• In depth understanding of NT 4.0, Windows 2000, XP, Microsoft Back office product, Terminal server and Backup software (Veritas and ArcServe)

• Responsibilities include daily helpdesk ticket response using REMEDY, remote user support, Server maintenance and support and resolving problems within a Robust network environment.
• Installed and configured different Laptops, desktops (Compaq and Dell) with Operating Systems: Windows NT4.0, Windows (2000/XP) professional and Novell Clients.
• Assist users through telephone support with problem sites in troubleshooting software and hardware issue.
• Level I desktop Support for Market Data (Bloomberg and Reuters) Group.
• Provide lotus Notes Administration and support (add, delete, change, request for new accounts) including configuration Changes.
• Monitored, resolved and updated help desktickets assigned by corporate HQ using GWI tracking System.
• Installation and Administration of network and stand alone printers on MAC and Windows (NT 4.0, 2000, XP) Troubleshoot LAN/WAN connectivity issues
• Installation and support for the following software and applications: Reflections for IBM and Unix, Statement Works, Sametime, Moody's, Business object, OFAC Client, Oracle client, Norton Antivirus 7.5 Enterprise Edition, Microsoft office suite including MS Word, MS Excel, MS Access, Info zip, Bank scope, RAS, VPN, RAS, Epic, Act 2000, PeopleSoft, Citrix Client with SECUR ID, Exceed, SQL, MS Publisher, MS Project, Adobe Acrobat (reader, illustrator 10, Photoshop 7) Freehand and File Maker Pro.

• Installation and support of the following application; MS outlook98, MS Project 2000, Microsoft Office Suite, Reflections, File Maker Pro, GQL/BI-Query, Adobe Acrobat, Visio, Netscape, Internet explorer, Visual Basic, Oracle and Citrix ICA client.
• Assisted in the migration of all employee mail systems from Netscape POP to MS Outlook98 client using Microsoft Exchange Server 5.5. This included data migration, conversion of address book from Netscape to Outlook98.
• Work on an 8-man team project that involved the migration of over 3000 users from Windows 95 to Windows 2000 and Windows NT 4.0 to Windows 2000.
• Work with engineering teams to identify and resolve software upgrade issues with various installed software packages. Designeddesktop images for several different platforms and environments using Symantec Norton Ghost
• Configured client access to LAN, WAN and setup-clients for their travel Tel-communication needs.
• Build and maintained a window NT 4.0 BDC Server for data migration

Confidential, Trumbull, CT 12/2000-10/2001
The Computer Merchant
Desktop Support/NT Administrator

• Site support for OA moves at Greenwich, Trumbull and Clinton
• troubleshoot variousDHCP Server configuration errors and setup SMS client.
• Provided support to end users on a variety of issues; including response to telephone calls, e-mails and personal request for technical support.
• Work on a project that involved over 1,500 users, which involved migrating users from Windows 98 to Windows NT 4.0 workstation.
• Documented entire networks, including all IP routing and network diagrams.
• Upgrade server storagecapacity and maintained tape back-up and offsite rotation schedules.
• Installed and configured various Windows NT 4.0 servers and workstation technologies, including printer configuration and interoperability services for Novell Netware.
• Configured and rollout new computers to employees and also setup and verify remote applications. Support Citrix clients.
• provided hardware support for laptops, Blueberry's, Palm Pilot and their peripherals.

INFORMATION TECHNOLOGY SERVICE DEPARTMENT
Confidential, HQ/NY, NY 1/2000-11/2000
Systems Engineer

• Supported and maintained PC-repairs and upgrades for over 2000 user; Responsibilitiesinclude daily helpdesk ticket response using REMEDY, remote user support, server maintenance and support, and resolving problems within a robust BANYAN VINES networkenvironment.
• knowledgeable in set up and administration of NT services including WINS, DHCP and DNS.
• Assembled and build Compaq Proliant server: install and configure operating system and application.
• Creating and managing user's accounts: network shares, permission, account policies, user rights, auditing and mail account for new employees.
• Connect clients into Bayan Vines LAN systems and provide support for LOTUS NOTES users.
• Provide support for Windows (95 & 98), NT 4.0, 2000 Beta test and Microsoft Office Suites and MAC

Confidential, NY 5/1996-12/1999
Network Analyst

• Designed severaldesktopimages for different platforms and environment using Norton Ghost.
• Proficient in the use of Norton Ghost application, Partition Magic, HP Open View, PC Anywhere, Bay Network, 3Com switches and hubs.
• Installation, and repair of auto security systems, monitors, television, video cameras and recorders
• Resolve hardware and software issues for network printers, desktops and laptops on amulti-platform environment: Windows 95, Windows 98, Windows NT 4.0, UNIX and Novell.
• Perform desktop support and conduct one-on-one training to help users become comfortable with client/server environment.
• Troubleshoot hardware failures on several PC systems: including Dell, Compaq, IBM, HPand Macintosh.
• LAN design, implementation and documentation: This involves the configuration and management of Cisco routers.
• Brake and build of several laptops: upgrading CPU, memory cards, hard drive, ROM Bios, network cards and modems.
• Manage users account and maintained system integrity through security barriers and right assignment. Also, editing the registry and making necessary changes to the registry and batch files.
• Provide support for users on MS Office 97, Windows NT and other office application, mail systems, upgraded and installed anti-virus programs.
• Troubleshoot and repair of monitors, Laptops and HP laser Jet printers.