TECHNICAL SKILLS:

Skill Set: Windows 2003/2008 Server, Windows XP, Vista, Win7, Solaris, HP - UX 11, AIX 5.0/5.3, Linux (Red Hat Enterprise Linux 2.x, 3, 4, 5.x, 6.x, Suse Enterprise Linux, 8, 9, 10, Cent OS 5.x/6.x), Windows NT/2000/2003 Server Security, Network Security/Data Loss Prevention, Network Vulnerability Assessment, Active Directory, Rational Clear Case/Clear Quest. Software Integration and Test, QA, VMWare ESX / VSphere, VMWare View

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer III (Network Security)

Responsibilities:

• Co-authored the trade study for a centralized backup and cloud storage suite resulting in the purchase of Commvault Simpana 10. This included deploying Confidential Avamar, Asigra/Rand Secure Backup, and CA Arcserve in the Linked Games environment.Deployed SIEM on Red Hat Enterprise 6 servers to secure the global Linked Games network.
• Developed correlation rules for Confidential and file integrity monitoring policies for Change Guardian.
• Configured and deployed Cent OS 6.4 Linux Rsyslog 7.6.2 based log collectors/relays with UDP spoofing to replace Kiwi Log servers.
• Performed external and internal vulnerability scans utilizing Tenable Nessus and reported results to the appropriate groups for remediation.
• Developed the internal/external vulnerability scanning and penetration testing schedule and procedures.

Confidential

Network Security Engineer

Responsibilities:

• Monitor the corporate network for anomalies via RSA Netwitness Investigator and Solera Deep See.
• Performed full investigations into events detected in Investigator.
• Assisted with the installation and configuration of Confidential controller and sensors.
• Integral part of the team responsible for monitoring the Confidential & Casino LAN as well as traffic back to the Caesars corporate network during the DefCon 20th Anniversary convention.
• Monitor and remediate wireless violations via Confidential Airdefense
• Monitor and investigate incidents detected in Confidential appliances.
• Part of the Data Loss Prevention team: Investigate policy violations flagged by Symantec DLP under various policies (PCI, SOX, PII) and determined whether they were false positives or warrant further scrutiny and escalation.
• Assist with policy tuning in Symantec DLP to eliminate “noise”.
• Authored AV remediation procedures and network incident response documentation for the DDS team and property IT.
• Daily monitoring of Tipping Point IPS appliance.
• Analyze and act on events detected via off-site managed SIEM provider alerting (AV, network intrusion, host scanning, etc)

Confidential

Windows Vmware System Integrator

Responsibilities:

• SQL 2008 R2 data migration to new server
• VMWare VSphere administration in support of new product offering.
• Perform initial VM provisioning to setup a cloud backup service.
• Provision iSCSI storage for SQL2008 and Asigra backup VM’s via Netapp Snap Drive for Windows.
• Perform dedicated VM provisioning based on customer demand for new services.
• Perform V2V migration via WAN
• All duties completed via remote.

Confidential

Senior Linux Systems Administrator

Responsibilities:

• Senior Linux Admin in support of the SAP Data Services installation project at client site.
• Suse Linux Enterprise Server 10 administration in parallel of Business Objects installation.
• Wrote Python scripts in conjunction with Selenium IDE to automate retrieval of survey data from third party vendor.
• All duties completed via remote.

Confidential, Scottsdale, AZ

Staff Engineering Associate, Systems Engineer

Responsibilities:

• Co-authored proposal justifying the use of VMWare virtualization technology for cost-reduction on NSD programs and tools evaluation.
• Utilized existing contacts with VMWare, IBM, and Confidential to obtain price quotes for start-up infrastructure.
• Negotiated with the SOA group to leverage the existing underutilized VMWare infrastructure as a temporary workspace to stand up new Rational tools (Rational Jazz, Team Concert, etc).
• Installed new HP Proliant and Dell servers, iSCSI NAS, and Confidential AX4 NAS in support of this effort.
• Installed and configured Windows 2003 Server in Virtual Machines and configured Windows 2003 based Active Directory domain and DNS for use with VMWare View clients.
• Utilized Confidential Avamar de-duplication backup software as well as Avamar virtual appliance for VMWare to archive VM’s.
• Installed, configured, and maintained Microsoft SQL Server 2005 virtual machines
• Deployed Windows XP SP 3 desktop VM’s for client access in VMWare View.
• Installed, configured, and maintained VMWare ESXi 4, VMWare VSphere Server, and View environments.

Confidential

Network Security Engineering Sponsored Project (ESP)

Responsibilities:

• Setup telecoms and small product installs with a number of vendors including Confidential, Confidential, and Confidential (various)
• Conducted meetings with network security personnel to identify strengths and weaknesses of the overall LAN as well as gather information on the various attack vectors currently in use.
• Worked side-by-side with network security staff to gain experience utilizing various network security detection and analysis tools.
• Captured the various methods of tracing a network attack utilizing ISS IPS, IronGate, Webwasher, and Splunk to mine data for attack signature events and correlated the data.
• Utilized ISS Proventia G200 IPS appliances and Endpoint Security in conjunction with Site Protector console to capture and investigate threats.
• Conducted a trade study on IPS and SIEM enhancements to the network.
• Co-authored the final report for this ESP and made purchase recommendations to upper management.

Confidential

Service Oriented Architecture Internal Research and Development (SOA IRAD)

Responsibilities:

• Setup and evaluated VMWare View for a related Engineering Sponsored Project.
• Authored and maintained network topology diagrams for the SOA lab
• Deployed, configured, and maintained BEA SOA solution (AquaLogic, WebLogic, Microsoft SQL 2005 and one implemented with Oracle 11g) for two of the SOA implementations.
• Deployed and performed initial configuration and maintenance of Liferay 5.x portal on Red Hat Enterprise Linux 5.5 64 bit in support of an open source based SOA implementation.
• Day-to-day management of Liferay portal including database backend, portlet/plugin management, LDAP, and application server issues (Apache Tomcat).
• Deployed Layer 7 Technologies XML Gateway virtual machine on VMWare ESX 3.5
• Deployed and maintained IBM Websphere on Windows 2003 Server R2 in VMWare infrastructure.
• Installed and configured VMWare ESX 3.5 + VMWare Virtual Center Server on IBM HS21 Blade servers
• Installed and configured two of three Windows 2003 Server based AD domains for this effort.
• Maintained several areas of documentation including lab setup and virtual infrastructure.
• Integrated existing lab into new environment and virtualized much of it.
• Attended Confidential SOA architecture administration .
• Researched and purchased new hardware for the SOA lab.
• Assisted with preparing the lab for two successful demonstrations of SOA technology.
• Primary VMWare Architect for third SOA based IRAD utilizing Vmotion, DRS,HA, and other VMWare ESX and Virtual Center capabilities.
• Installed, configured, and maintained Microsoft SQL Server 2005 virtual machines for use by various projects.
• Installed and configured Oracle 11g on Windows 2003 Server virtual machines.
• Proposed architectural changes to existing physical and virtual infrastructure to further augment performance in SOA environments.
• Assisted with SOA proposal as a Subject Matter Expert for VMWare ESX3.5, giving input on how this can be properly utilized to help maintain SLA's for delivery of SOA services.
• Concurrently assisting with VMWare implementations for 3 different SOA IRAD projects.
• Authored several Network Management System (NMS) Segment Tests.
• Successfully completed NMS Build 2 test development and software integration activities. This includes passing FQT with the customer on hand on schedule.
• Authored the Accounting Management tests for Serving GPRS Support Node (SGSN), Radio Network Core (RNC) (Group and P2P), MAS, and Call Session Control Function (CSCF) interfaces. This includes utilizing Confidential Multi Mediation, Diameter node, and custom Unix and java scripts to automate the test execution.
• Authored Accounting Management (AM) automated validation scripts for use during Formal Qualification Test (FQT) execution.
• Assisted with the Performance Management (PM) test procedures that utilized Confidential ’s Operation Support System for Radio & Core (OSS-RC).
• Conducted the AM, PM, and Configuration Management Key Path testing in SWIT2 lab.
• Helped streamline the deployment and management process for the SWIT2 lab and workstations.
• Assisted with Security Technical Implementation Guides (STIG) requirements on Win2003, XP, and Sun Solaris 9 and scripted much of the Solaris 9 STIG for compliance with Confidential standards.
• Installed Microsoft SQL Server 2005 on Windows 2003 Server.
• Installed, configured, and maintained IBM Tivoli Configuration Manager for Windows servers and workstations in two NMS test datacenters.
• Installed, configured, and maintained IBM Tivoli Storage Manager for Windows servers and Solaris servers.
• Installed, configured, and maintained McAfee ePolicy Orchestrator in two NMS test datacenters.
• Deployed, configured, and verified operation of Confidential 5.x Security Information and Event Management (SIEM) solution in the NMS test datacenters.
• Verified data flow from origination points to SQL servers by log inspection of each server and SQL query for AM, PM, and CM components.
• Submit changes to existing procedural documentation for peer review, then to the Change Review Board for final approval.
• Key point of contact for Sun Solaris 9, 10 and Red Hat Enterprise Linux nodes in NMS
• Peer reviewed documentation changes and sat on review committees for procedural, documentation, and software change requests.
• Verified software changes in Clear Quest through deployment in a test environment before deployment into production. Defects are reported to the stakeholder for additional work.
• Verified documentation changes in Clear Quest and noted defects to stakeholder.
• Integration of COTS and in-house developed applications on Win32 (2003 Server) and Unix.
• Setup a Windows 2003 Server based Active Directory domain in one of the development/test data centers on HP Proliant DL140 and DL380 servers.
• Executed Accounting Management tests for customer (LHM and PMW 146) for technical concurrence and dry-run.
• Co - authored design proposal for a small, single man-deployable satellite communications system based on the General Dynamics Reachback hardware.
• Maintained the SPARCS development lab and its network connectivity with the GD LAN. The lab consisted of Red Hat Enterprise Linux 4 nodes as well as Sun Solaris 10 x86.
• Contributed to the project as a member of the hardware and software integration and test team for L-Band.
• Configured and deployed VxWorks for use by development team responsible for the KA band modem
• Set up and installed Compact PCI chassis and hardware for testing with the newly developed Ka band modem.
• Set up and installed IBM Blade Center Chassis and configured blade servers for use.
• Configured and installed Packet Storm Hurricane for network simulation as well as a PC equipped with Packet Storm Tornado software running as a backup.
• Configured, deployed, and administered Stratus ft2400 High Availability server running Red Hat Enterprise Linux 4 (RHEL 4) Enterprise
• Authored and executed SelectFocus image/video software tests across low bandwidth L-Band nodes.
• Participated in code and documentation reviews for SPARCS L-Band and Ka-Band units.
• Authored the L-Band Customer Acceptance Test and updated the L-Band User Guide.
• Executed L-Band final acceptance tests with the customer present ( Confidential ).
• High Assurance Platform (HAP):
• Was an integral part of the Release 1 team which hit our release deadline for V1.0 of our platform.
• Set up and deployed Cisco 3825 Integrated Services routers in a test network environment for the High Availability Platform (HAP) program
• Maintained test lab networks and workstations in a Win32 Active Directory environment.
• Setup and deployed Cisco PIX 501 and 506e firewall units as VPN gateways in a test network environment.
• Executed HAP GUI software tests and escalated defects to development.

Environment: Sun Solaris 9 and 10, Red Hat Enterprise Linux 4, Mandrake Linux 9.2 and 2006, Eclipse, Net Beans, Rational Clear Case, Clear Quest, and Req Pro, Windows 2003 Server, Windows XP Professional, Citrix, Ghost.

Confidential, Scottsdale, AZ

Contract Employment - Project Engineer/Systems Integration and Testing Engineer

Responsibilities:

• Unix/Linux Systems Engineer assigned to the SPARCS team.
• Contributed C and Java code for SI&T Network Protocol Descrambler
• Configured and installed IBM Blade Chassis and servers for use by the I&T Team
• Configured NFS server, Samba Server, and Fedora Core 4 Confidential server for I&T
• Conducted kernel level analysis of EQL line bundler pseudo-device under Linux to determine whether it can support multicast data transmission
• Built custom tailored Linux kernels in support of the Reachback L-Band line bundled device running Mandrake 9.2 Linux.
• Set up and maintain SI&T lab consisting of Red Hat Enterprise Linux 4 and Solaris 10 x86 workstations and servers
• Setup Packet Storm Tornado software for use by I&T
• Setup Packet Storm Hurricane for use by I&T
• Assisted in the configuration of Comtech Turbo IP performance enhancement proxy
• Performed general integration tasks and executed test plans for various projects
• Setup SI&T lab to support testing of broadband data transmissions across Iridium satellites
• Setup and testing network encryption software

Environment: s: Sun Solaris 10x86, Fedora Core 4 & 5, Mandrake Linux 9.2 and 2006, Eclipse, Net Beans, CVS, Rational Clear Case and Req Pro.

Confidential, Phoenix, AZ

Contract Employment - System Administrator

Responsibilities:

• Brought in to perform Linux and Sun Solaris server builds.
• Solaris 8 and 9 builds on Sun 440 and 480 platforms.
• Red Hat Enterprise Linux 2.1 builds on Dell Power Edge 2650 and 2850 platforms.
• Install and configure Veritas software on Linux servers.
• Install and configure complete Websphere 5.1 hubs consisting of Linux based app, web, and NDM servers.
• Added all server information in online CRM db.

Environment: s: Sun Solaris 8/9, Red Hat Enterprise Linux 2.1, Websphere 5.1

Confidential, Scottsdale, AZ

Contract Employment - Unix QA Engineer

Responsibilities:

• QA Testing of Patchlink wrapped vendor supplied OS and Application patches on a number of Unix platforms.
• Currently supporting Red Hat Enterprise Linux 2.1, 3, and 4, Sun Solaris 2.6, 7, 8, 9, and 10 (SPARC only), AIX 5.0 and 5.3, and HPUX11.
• Responsible for maintaining my own test environment and configuring and reconfiguring it as necessary through the use of Unix Administration skillset.
• Responsible for moving patches to Release Management when they have passed QA.
• Responsible for updating testing guidelines.
• Some Win32 QA testing, only when extra manpower is needed.

Environment: Sun Solaris 2.6, 7, 8, 9, and 10, HP-UX 11, AIX 50. and 5.3, Red Hat Enterprise Linux 2.1, 3, and 4. Windows XP Professional.

Confidential, Scottsdale, AZ

Advanced Product Support Specialist

Responsibilities:

• Supported Cyclone Interchange 4.x products on Win32 and Unix platforms
• Created Sun Solaris 8 and 9 x86 VMWare image for developer testing and product development
• Found the root cause of a file-descriptor issue with Solaris (SPARC) version of Activator/Interchange 4.x.
• Assisted with QA testing, tested builds of 4.x series on Solaris, Red Hat Enterprise Linux, and HP/UX
• Tested patches for 4.x series on Unix/Linux platforms and recorded results in CRM
• Maintained all customer contacts and activities within Pivotal CRM.
• Fully documented all solutions for later retrieval via online knowledge base.

Environment: Activator/Interchange 4.x, HP-UX, Solaris 8 and 9 (SPARC and x86), Win32, Red Hat Linux (7.x, 9, AS2.1, and AW3), VM Ware, Pivotal CRM

Confidential, Tempe, Az

Contract Employment - Unix Administrator/Production Support

Responsibilities:

• Production support for mission-critical servers.
• Supporting Custom application on Red Hat Enterprise Linux 2.1 AS
• Move data between MS SQL server to production and QA servers.
• Participated in 24/7 support by working any shift necessary (including holidays)
• Constant monitoring of all production servers in the “cluster” and repairing databases as needed.
• Backup and verification of database to Confidential server
• Some shell scripting (BASH shell)

Environment: Red Had Linux Advanced Server 2.1, PMVS, MS SQL server, HP-UX

Confidential, Scottsdale, Az

Contract Employment - Desktop/Server Support

Responsibilities:

• General Desktop Support in a mixed NT4 and Windows 2000 Environment.
• Built Ghost images for specific departments and created an automated boot/install disk for this process.
• Recommended the purchase of mNotes software for use with Windows CE based PDA devices.
• Recommended the purchase of Netasyst network monitoring software to monitor and troubleshoot daily network issues.
• Troubleshooting Windows NT4 and 2000 Server issues as they arose.
• Configured Thin.Print server/client software on 1 of 3 Citrix MetaFrame servers to resolve problematic print issues for remote users.
• Assisted with AS/400 writer issues.
• AS/400 administration (user and system administration via SECADM or QSECOFR login)
• HP LaserJet printer troubleshooting and maintenance.
• Updated software on Windows 2000 servers
• Windows NT4 Domain Administrator

Environment: Windows 2000, Windows NT4, Windows 2000 Server, Windows NT 4 Server, Lotus Notes 5, Office 97 and 2000, Citrix Metaframe XP, Crystal Reports 8.5, Thin.Print, IBM AS/400, Client Access Express, SFTP, Windows 2000 Terminal Services, PC Anywhere, SMS 1.2

Confidential, Ann Arbor, Mi

Contract Employment - Tape Operator/Unix Administrator - Production Support

Responsibilities:

• Tape backup operations for clients using proprietary backup solution.
• Maintain connections to Confidential, Confidential, Confidential, and other vendors.
• Maintain LAN connectivity for the servers.
• Installation and administration of Red Hat Linux 7.1 based IBM servers in the ASP Data Center.
• Update and patch the server applications and OS as needed.
• Troubleshoot problems down to the OS level.
• Bash and Korn shell scripting to automate processes.
• Maintain backup tape log for nightly backups.
• Maintained weekly tape rotation logs
• Participated in 12 hour shift rotations to maintain 24/7 availability.
• Serviced clients directly via phone.
• Manual data backup and restores for clients.

Environment: 500+ remote users, Red Hat 7.1, Windows 98/2000, MS Office 2000, WRQ Reflections 7.x, ADP Reality (proprietary), FTP, SSH, System V

Confidential, Troy, Mi

Technical Support Administrator

Responsibilities:

• Special Projects Team and 4th Level PC support in a 2000+user environment consisting of Win95, Win98, WinNT4, and Win2000 machines.
• 24/7 On-Call weekly rotation via company provided pager, cell-phone, and laptop.
• Headed 1 of 3 Domain migrations - took the lead role in the physical migration of 300+ users to a consolidated, Active Directory domain as well as coordinated the efforts between pc techs and NT/2000 administrators to ensure a smooth transition.
• Participated in 2 other AD domain migrations, taking a “point person” role for PC techs and NT/2000 Admins.
• Lead tech in switching the 300+ users in the Daimler Chrysler Call Center to roaming profiles.
• Troubleshoot ODBC issues for developers connecting to AS/400
• Lotus Notes R5 installation, setup, and troubleshooting
• Unix printer setup under Sun Solaris 8
• AS400 password resets
• Participated in the migration from Win95, 98, and NT to Win2000.
• Tested Windows XP stability for possible future rollout.
• Lead technician for several software rollouts.
• Right-Fax Server Administrator (Win2000 Server)
• Built-out and deployed Web servers running Win2K Server and IIS 5
• Built and deployed and several dual-boot PC’s for developer testing.
• HP Printer Maintenance and troubleshooting.

Environment: 2000+ Users - Win95, Win98, WinNT4, Win2000, WinXP, Win2000 Server, Active Directory, Magic Total Service Desk, IIS 5, Crystal Reports, IBM AS/400, Norton Ghost, Exceed, Windows 2000 Terminal Services

Confidential, Ann Arbor, Mi

Contract Employment - Store Systems Support

Responsibilities:

• Responded to telephone calls and email requests for technical support
• Windows NT4 Server Administration for 400+ Borders Books and Music stores globally.
• MS Exchange 5.5 administration
• Remote re-imaging of floor and office pc’s via Norton Ghost images and SMS Administrator/PC Anywhere.
• LAN/WAN troubleshooting for each of BGI’s stores globally.
• Administration for Backup Domain Controllers located in each Borders Bookstore (setup, add print queues, access permissions, stop/restart processes, system reboots, etc…)
• Remote desktop administration and troubleshooting using PC Anywhere and SMS 1.1
• System-level and Sybase Database troubleshooting under Sun Solaris via telnet connection
• Maintained and administered Compaq Servers using Compaq Confidential Manager and SMS 1.1

Environment: 2000+ remote users - Win98, Win NT4 Server, RCMD, Sun Solaris, Expert Advisor, Norton Ghost, MS Exchange Server 5.5, Kronos, SMS Management Console 1.2, Sybase, PC Anywhere, Compaq Confidential Manager, FTP, SSH

Confidential, Ann Arbor, MI

Help Desk Analyst/CSR

Responsibilities:

• Hired in after 1.5 years of contract work through Olsten Staffing.
• Responded to telephone calls and email requests for technical support.
• Tracked all calls and coordinated escalation via Tivoli call tracking software.
• WinNT4 administration (user adds/deletes, Security, group maintenance, etc…)
• Basic PC Technician - Desktop support, HP printer maintenance, some laptop support.
• Lotuses Notes R4 support - Setup new Notes clients, troubleshoot any issues, requested new id files if old files became corrupt. Connected new users to any databases or resources necessary.
• Conducted testing of Windows 2000 for eventual migration from NT4
• Supported MUPIT II loan underwriting application (proprietary, in-house app)
• Provided 1st call resolution on the majority of incoming calls.
• Loan Status and MOAI CSR.

Environment: 500+ local users/500+ remote users - WinNT4.0, Win2000, Tivoli, PVCS Tracker, MS Office 97, MS Office 2000, Lotus Notes, Lotus CC Mail, Kronos, MUPIT II (proprietary underwriting app), SMS 1.1