SUMMARY:

• I have 15 years combined experience as a Systems Administrator and Infrastructure Analyst with a focus in IT Service Delivery of business critical servers and applications for Information Security and Access Management.
• Proven ability to work in a team environment on projects as well as shown more than capable at handling assignments independently. Possess broad experience in server hardware and software application support in both Windows and Unix Operating Systems.
• Experience spans both the automotive and financial mission - critical as well as business-critical hardware and software administration of both High-End and Middleware server and applications.

TECHNICAL SKILLS:

SKILLS: Internet Financial Applications SUN Microsystems Solaris V10 SunFire V240, 440, 490 IBM Websphere, CA Siteminder Web Manager, IdentityManager, WebLogic, TCP/IP, DNS/NIS Infrastructure, J2EE, Sun Java, Tivoli Backup Systems, MS VISIO, LDAP, PKI iCA s, PING Federation, PING ACCESS Data Center - Unix Hosting Operations SUN Microsystems Solaris (2.6, 7, 8, 9, 10, Confidential HP-UX (11i)Linux RedHat Enterprise V4Fedora V10 Linux SunFire V440; HP Enterprise Servers High Availability / Failover: 'Veritas Cluster Server' (VCS) and Volume Manager (VxVM), HP OpenView, SAN Storage, Celerra NSX, TCP/IP, DNS/NIS Infrastructure, Tivoli Backup Systems Dealership Internet Applications SUN Microsystems Solaris (2.8, 9, 10) IBM AIX (5.1, 5.2, 5.3) Ultra-80s, SunBlades Servers, IBM Unix Servers IBM Websphere, Netegrity Siteminder, iPlanet, Unix Scripting, Perl Programming, TCP/IP, DNS/NIS Infrastructure, J2EE, Sun Java, MS VISIO CAD Applications Support SUN Microsystems Solaris (2.6, 7, 8) Confidential Windows 2000 Server Ultra-30, 60, 80 HP j9000, j9600 HP 3600 Enterprise Server. Catia, Unigraphics, PDGS, IDEAS, Norton Ghost, Altiris, Active Directory Administrative Tasks Windows XP / Vista Desktop PC MS Excel, MS Word, MS Access, MS Projects, MS Outlook, Lotus Notes

PROFESSIONAL EXPERIENCE:

Confidential

AVP Cnslt - Systems Engineering - IAM Operations

Responsibilities:

• Where applicable, provided Subject Matter Expert (SME) opinion for Line of Business (LoB) that requests to utilize IAM services and provided guidance and consulting expert on different options and deliverables following Confidential processes.
• Engage in incident trouble shooting where IAM services could be the caused for disruption, or suspect to contribute to the instability until root cause is determined
• Periodical review the current IAM infrastructures of various technologies with regard to the design, configuration, and determine the service improvement opportunity
• Participated in pre- and post-change validation to ensure no disruption of IAM services as a result of changes. Follow the appropriate change process to execute changes related to break/fix incident
• Created and maintained proper SOP related to various IAM technologies infrastructures. Establish a knowledge repository for knowledge sharing of infrastructures information, common issues, and challenges in the IAM operation support environment. The information in this knowledge repository will be an additional tool, allowing the team to learn and enhance knowledge and skill set, which would allow quicker resolution of issues
• Scripting task automation and development of troubleshooting/analysis tools
• Assist with new hires on the SSO team. Monitoring SSO components and reporting monthly metrics to management.

Confidential

SR. System Administrator

Responsibilities:

• Engineered new SSO solution for PeopleSoft Application to utilize SiteMinder for SSO authentication and authorization.
• Created New Procedural Documents which outlined how each environment was configured for SSO and how Tier 2 support could support both Test and Production environments.
• Providing SSL Confidential PKI support for Confidential as SSL Admin. Created new method of tracking and reporting Confidential SSL s and also assisted with determining which SSL Certs were actually internal facing URLs which an Internal CA cert could be used instead of Confidential . This saved company over $50,000 in costs as these internal s were not renewed by Confidential .
• Offering Engineering support for login base issues for both Internal and External customers of Confidential .

Confidential

Sr. Siteminder Administrator

Responsibilities:

• Responsible for maintaining the current infrastructure for Single-Sign-On Login process which utilizes CA Siteminder Web Manager, CA Secure Proxy Server, and CA IdentityManager to authenticate users. Utilizing LDAP directories for Policy and Database stores to authorize users once they are authenticated.
• Built new SiteMinder Policy Servers to handle SSO for internal customers.
• Created Procedural Document for SSO component stop, start, status checks via the perl script that runs this capability.
• Expanded SSO Operation Document to include all Test Environments.
• Created new VISIO for custom login process for certain applications as well as VISIO drawing of standard SSO Login Process.

Confidential

Network Analyst

Responsibilities:

• Responsible for handling trouble tickets in HP Service Desk.
• Monitoring and administering change controls to the environment using HP OPVA Monitor Tool.
• Responsible for patching and updating Solaris 8, 9, 10 Versions as well as HP-UX Versions 11.x and 11.i.
• Troubleshoot issues within the Confidential Hosting and Storage applications running on Celerra NSX Architecture.
• Provided 6pm-6am coverage Wed PM - Sun AM so Day support staff would not be paged thru the night. I was the night time support.

Confidential

Infrastructure Analyst

Responsibilities:

• Server refresh of 40 Siteminder servers
• Successfully upgraded 800 Siteminder Webagents from 5QMR7 to 6QMR5 version
• Successfully upgraded Siteminder Policy Servers from 5.5 to 6.0 version
• Established method of obtaining Siteminder Agent Data and reporting active agents reports
• Installation of operating system software and utilities.
• Configured Unix Kernel with maintenance patch installation for Siteminder upgrade.
• Configured internal and external devices attached to server workstations.
• Deployed, configured, administered and maintained a Secure Proxy application for Single SignOn solution for Confidential and outside vendors/suppliers.
• Deployed, configured, administered and maintained a Web Agent Proxy application for Single SignOn solution for Confidential and outside vendors/suppliers.
• Maintained that all applications had stable Single SignOn capabilities during breakup of Confidential and Confidential Domain Names into two separate entities.
• Involved in Troubleshooting Security issues with Web Sites using Tracing, Log Analyzer, First Failure Data Capture Tool, and analyzing web server logs.
• Responsible for updating Monitoring Perl Scripts to monitor infrastructure.
• Responsible for updating Server Build Templates for SiteMinder Web Servers in AIX, SUN OS, and Windows platforms.
• Provided knowledge transfer/mentoring to Siteminder Operation Team members
• Obtained ITIL Foundation in March 2008
• Offered 24/7 pager rotation support for Incident Management

Confidential

Technical Team Lead/Sys. Admin

Responsibilities:

• Involved with Resource Planning during Major Refresh Project Work.
• Involved in Troubleshooting Unix OS and Windows OS Platform hardware and software issues including printing and plotting issues as well as networking issues.
• Responsible for facilitating new areas for Unix and Window Platform workstations by obtaining new network IP subnets and creating new hostnames in DNS.
• Installation of operating system software and utilities.
• Configured Unix Kernel with periodic maintenance patch installation.
• Administered and Troubleshoot DNS, NFS, NIS.
• Configured internal and external devices attached to server workstations.
• Worked with BUR Team on tape loading./unloading and sending to off-site storage facility
• Interviewed candidates for open roles on Onsite Team
• Assigned new work to team members
• Project Lead on large equipment moves between Confidential locations
• Mentored team members in System Administration
• Implemented Incident Management for hardware & software issues
• Implemented Change Management for Equipment moves and installations
• Provided onsite 24/7 pager support to other EDS Teams supporting Confidential Infrastructure
• Served on EWSS Leveraged Deployment Team refreshing over 1000 workstations at various Confidential locations.
• Served as liaison between site Project Managers and other functional areas
• Monitored down EWSS equipment and provided weekly status reports
• Established and maintained a physical inventory of workstations in the environment
• Established method of 1 onsite team performing both Change and Incident Management
• Contributed to the clean-up of Domain Name consolidation with Network and DNS Teams
• Served as 1st escalation contact person for Incidents

Confidential

System Administrator

Responsibilities:

• Provided Data Management and Translation of CAD data between Confidential and Confidential, Confidential, Confidential, Confidential . - Catia / Confidential / IDEAS / PDGS to IGES or AutoCAD formats
• Established and maintained a T1 communication linkup between Confidential & Confidential
• Established and maintained a Confidential linkup between Confidential & Confidential
• Established and maintained a T1 communication linkup between Confidential & Confidential
• Provided Incident Management support to assist CAD designers and engineers with Hardware/.Software as well as Data Management issues.
• Served as backup Infrastructure Analyst
• Responsible for Backup and Restore of CAD Infrastructure
• Created User Accounts
• Maintained DNS/NIS Tables & All Workstation List
• Worked with plants to create a global Data management system

Confidential

Systems Administrator

Responsibilities:

• Responsible for deploying, configuring, administrating and maintaining AIX, Mainframe for Confidential Designing/ Facility.
• Involved in Troubleshooting Unix OS and Mainframe OS Platform hardware and software issues including printing and plotting issues as well as networking and HVAC issues.
• Provided Data management Support for Tier 1 Suppliers to Confidential .
• Responsible for Backup/Restore services of CAD data for Tier 1 Suppliers.
• Responsible for deploying, configuring, administrating and maintaining support of outside Tier 1 suppliers and vendors to Confidential and Confidential .