SUMMARY:

• Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion.
• Extensive work experience in LAN, WAN, VPN, Tunneling, OSPF, STP and various network protocols, Hardware (HP, Dell, SUN Servers), Software (Windows Server 2000, 2003, 2008) and Virtualization VMWare (ESX, ESXI, Vcenter), Windows Servers 2008 R2 virtualization .
• Heavily involved in the preparation of feasibility reports, site visit assessment Reports, Gap Analysis Reports, Solution proposals, design, testing, reporting, IT infrastructure documentation, data center operation management for IT infrastructure projects and successfully implementation within budget, scope, timescales and process limitations.
• Working cross - functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Proficient problem-solver who envisions business and technical perspectives to develop workable solutions.
• Motivated achiever who guides organizations in applying technology to business settings, provides added value, and creates project deliverables in a timely manner.

TECHNICAL SKILLS:

Skills: LAN & WAN Security VPN, Tunneling Switching, Routing Network load balancing Intrusion prevention Firewall configuration Intrusion Prevention (IPS) Antivirus/Antispyware/ Antimalware Integrated Wireless Controller Application Control Web Filtering Monitoring Tools: HP Open View, Solar Wind, Orion NPM & APM, Zabix, MRTG, STG, PRTG, Netflow analyzer, iView & Cacti WAN Optimization Active Directory RAID Configuration Backup configuration and Management: Symantec backup Vice versa backup solution DNS, Real time systems Print servers, File servers, TFTP Servers, WSUS Servers, Windows share point servers, Citric Server, Forefront Server, Various Applications Virtualization VMWare (ESX, ESXI, Vcenter) Windows Servers 2008 R2 virtualization Various operating system (Windows XP, vista, 7), Windows Server 2000, 2003, & 2008 Disaster Recovery Team building leadership Problem solving Trouble shooting Quality Management System (QMS) Project Management Knowledge Management Trainer Lead Auditor for ISO 9001:2000 Lead Auditor

PROFESSIONAL EXPERIENCE:

Network \ System Administrator

Confidential

Responsibilities:

• Led the maintenance of network configuration documentation, documentation on maintenance, as well as standard operating procedures (SOPs) that pertain to network engineering.
• Worked independently and come up to speed quickly on new technologies.
• Participated in customer, contract and vendor meetings as required. Participate in documenting, and coordinating recommended changes to system architecture to accommodate technology upgrades and performance problems/issues.
• Provided analysis and recommendations pertaining to network optimization and enhancements in order to improve performance, increase efficiency, and reduce costs.
• Provided operations support in a 24x7x365 environment which includes, routing and switching configuration changes, firewall rule changes, hardware maintenance, and networking upgrade support.
• Provides root-cause analysis, contributes to the knowledge base, and provides recommendations for continuous improvements to workflow, process, and technology.
• Rotational on-call duties required and mentored new staff in information technology
• Supported of network environments includes management of network and security system resources; risk management, security compliance, vulnerability scanning, patching, upgrades, multivendor firewalls, routers, switches, load balancers; network design and architecture problem analysis; network troubleshooting and network maintenance, measured against SLAs.
• Configuration and administration of Various Cisco Routers
• Configuration of Cisco, 3 COM, Aruba, Enterasys Switches
• Administration and Configuration of Blue Coat
• Administration and Configuration of 3 COM NBX
• Configuration and Administration of HP Open View 9.5
• Administration of Orion Solar Winds NPM & Application Monitor
• Installation and Administration of Citrix Server
• VPN Configuration (IPSEC, GRE, SSL, L2TP, PPTP)
• Configuration & Administration of Cyberoam UTM
• Configuration & Administration of FortiGATE 5000 Series Appliances
• Configuration & Administration of Barracuda Network Link and Load Balancer
• Successfully completed the Migration of 20 organizations from their Microsoft exchange servers to Google email hosting and administration and supervision is being performed without any hindrance since 2009.
• Administration and control of network user accounts and mailboxes
• Technical fault analysis and troubleshooting
• Monitoring & verification of service processes - i.e. backups, patch distribution
• Managing & Maintenance of datacenter environment - i.e. supervision of cabling, labeling, implementation of standard procedures, HSE, Safety & Security Procedures implementation and participation in disaster recovery drills.
• Providing and supervising the technical support to a wide range of users - internal and external almost 3000 users.
• Supervision in assembling the workstation, servers and network hardware.
• Provision is being provided through proper study for the servers placed in client premises so that it can be successfully installed within data centers.
• Install & configure workstation software
• Configuration & Monitoring network security and alerts
• Managing network IP addresses
• Supporting desktop applications
• Developing documentation, including user guides
• Provide support over the telephone/email/ Confidential helpdesk system
• Maintained & Installed IP Printers, Digital Senders, High-speed Scanners
• Responsible for conducting IT infrastructure audits for hardware/software

Network Administrator

Confidential

Responsibilities:

• Configuration and administration of Core Devices like Juniper Routers, M-series (M20, M7i, M10i), Net screen Firewalls (NS208, NS500, ISG2000, ISG1000),Extreme Switches (Summit 48-si,Alpine 3804/3808)
• Providing support of IT hardware, software and networks.
• Trouble shooting, administration and support of Windows 2003 Server and MS Exchange on HP hardware at all levels.
• Optimum trouble shooting and problem solving abilities developed.
• Managing the email system and ensuring the appropriate level of anti-virus protection.
• Responsible for data Administration between Confidential office, Greece and Frankfurt offices through intranet.
• Team member of Audit Team, providing assistance to Lead Auditor (Team Leader) during the Audit, Surveillance Audit and Re Audit.
• During the audit responsible to cover the IT, Purchasing, Administration, Proposal and Customer Feedback.
• Responsible of recording the Non-conformance Report (NCR), Observations and Conformances then handed-over to Team leader for their review and submission to Client.

Network Engineer

Confidential

Responsibilities:

• Providing expedient error corrections and solutions whilst working on project in a variety of support.
• Accomplished in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
• Providing support of IT hardware, software and networks.
• Trouble shooting, administration and support of Windows 2000 Server and MS Exchange on Dell hardware at all levels.
• First, second and third line support.
• Optimum trouble shooting and problem solving abilities developed.
• Managing the email system and ensuring the appropriate level of anti-virus protection.

Network Support Engineer

Confidential

Responsibilities:

• DHCP (Dynamic Host Configuration Protocol)
• DNS (Domain Name System)
• FTP (File Transfer Protocol)
• EFMS (Electronic File Management System)
• SAINTS (System Application for Internal Support)
• MRTG (Multi Router Traffic Grapher)
• SAMETIME ( Corporate Chat Client)
• QUICKPLACE ( Corporate Portal for Project Sharing)
• TRACE (Tracking Resources and Computer Equipment)
• Antivirus (Installation & Configuration)
• Linux (Installation & Support)
• Trouble shooting, administration and support of Windows 2000 Server and MS Exchange on Dell hardware at all levels.

Confidential

Responsibilities:

• Worked on Visual Studio.Net
• SQL Server 2000
• Crystal Reports

Confidential

Responsibilities:

• Worked on Visual Studio.Net
• SQL Server 2000