TECHNICAL SKILLS:

Platforms: Client/Server Enterprise Networks, Intranets, Extranets, LAN, WAN

Operating Systems: Servers: Windows 2000/2003/2008 Desktops: Windows XP Pro/Windows 7/8, UNIX, SUN Solaris v8.0, LINUX Red Hat Ent v4.0, Ubuntu v10.04

Hardware: Brocade, Cisco, Compaq, Dell, IBM, Toshiba, HP: Routers, Switches, Servers, Desktops & Laptops

Protocols: TCP/IP, DHCP, DNS, WINS, NetBEUI, SMTP, SNMP, LAN: RIP, EIGRP, OSPF, STP, VLANs, WLAN, IPv4 & v6 Subnetting, OSI model WAN: Frame - Relay, PPP

Programming: UNIX vi and ed UNIX Editors, X-Windows, UNIX Shell Scripting

Network Mgmt Tools: HP Insight Manager v5.1, WireShark v1.60 Network Packet Sniffer

Applications: MS Office Professional 2003/2007; MS Exchange Outlook; Active Directory; Oracle Databases; BMC Remedy

Security: Firewall/VPN/IPS/Web Security Services, Cisco ASA 5500 Series using Adaptive Security Device Mgr . v6.3; Dell Sonicwall E-Series Firewalls, UMA/GMS Management Device

Familiar With: Protocols: ATM, BGP, CDMA, HSRP, IS-IS, OMP, OSPF, SIP, VRRP. Architectures: Fast Ethernet 10/100/1000/10-40 GB. Security: Firewalls, IPS, Proxy Servers (NAT/PAT), Virus Scanners, Encryption. Transport Services: DSI, DS3, TI, T3, FDDI, OC3, OC12, OC48, SONET, VoIP, Enterprise WireLess, VPNs, ISDN, DSL. Virtualization: VMware ESXi v3.5

PROFESSIONAL EXPERIENCE:

Confidential, Northern California Region

Network Systems Engineer

Responsibilities:

• Serviced, installed and configured routers(Cisco, Netgear), switches(Catalyst 4500XL, 3850), Modified firewall security on a Cisco ASA 5500 Series using Adaptive Security Device Mgr v6.3 /Firewall/IPS/Web Security/VPN device wireless access points, servers, desktops and laptop systems for the Small Medium Business(SMB) and Small Office Home Office(SOHO) markets.
• Vertical markets included school districts ( Confidential, Confidential, Confidential Switch Upgrades) property management, mortgage(Paramount Equity Mortgage - Data/Voice Network Assessment),accounting, and private family businesses.

Confidential, Rocklin, CA

Systems Technician, Network Equipment Center

Responsibilities:

• Responsible for the advanced operation and maintenance of the NNO data network elements within the Network Equipment Center ensuring network stability and integrity. Diagnosing and quickly resolving problems in a highly critical production environment.
• Deployed, cabled, configured, troubleshot, and released into production 14 Cisco Nexus 7Ks (7010/7018) Layer 3 switches. During evening maintenance windows, implement MOPs to alter configurations of Layer 2 and Layer 3 Devices (Cisco, Juniper, F5, A10, CSS)
• Supervise cabling contractors to make sure all Layer 1 responsibilities are met and adhere to strict guidelines.
• Took requests for switch configuration changes and assess the risk and feasibility, at which point I either make the change or send MOP to engineering for approval.

Confidential,, Rancho Cordova, CA

ITO Service Delivery Consultant IV

Responsibilities:

• Working on the Service Utilization Review, Guidance and Evaluations(SURGE) team at Enterprise Services/HP part of the Medi-Cal of California contract administrating, servicing and troubleshooting 38 servers(19 LINUX RedHat Enterprise Edition and 19 Windows 2K3 DELL servers). 24/7 operation, on-call weekends.
• Maintaned the data centers 100 Windows 2003, Lunix Red Hat Enterpise Dell PowerEdge servers, all Cisco switches, routers and F5 load balancers, firewalls (Dell Sonicwall) on the network.
• Troubleshot Oracle database connections between Microsoft Windows and Linux servers.
• Maintaned all network and system documentation.

Confidential, West Sacramento,CA

Associate Information System Analyst

Responsibilities:

• Supported 3,500 plus end users in 7 divisions and 30 branches at the Department of General Services.
• Used industry standard tools (Active Directory, DameWare Remote) and practices to resolve problems achieving 82% “First Time Right Time” levels.
• Researched and analyzed information to identify and solve problems, develop effective solutions and discover hardware or software tools. Assisted clients with IT purchasing policies and procedures.

Confidential, Brooks, CA

IT Operations Engineer

Responsibilities:

• Responsible for providing high availability of all hardware platforms to meet Service-Level Agreements.
• Implemented and administrated a VMware ESXi v3.50 infrastructure of 10 ESXi v3.50 hosts and one VirtualCenter v2.50 server
• Converted 40 physical servers to virtual servers and assisted in deploying a Pillar Axion 500 storage area network with 2 Brocade 48000 Director and 2 4100 Silkworm Fiber Channel switches.
• Implemented a proof of concept VMware lab to test tier one servers and applications for virtualization.

Confidential, San Jose

NetworkSystemEngineer

Responsibilities:

• Monitored and troubleshot a 600 node WAN Frame-Relay network of CISCO 2610 edge site routers across 17 states, using PING, TRACERT, TELNET and other CISCO IOS commands.
• Upgraded the site routers from Virginia, cleaning the routers, then upgrading the IOS and reconfiguring the Frame-Relay software.
• Saved the network from downing the whole node during an upgrade to the node.

Confidential, Rancho Cordova

System Engineer

Responsibilities:

• Part of the core IT Move Team, responsible for the weekly project and acquisition moves of PC desktop systems (Windows, UNIX, LINUX): Both auto-reconfiguration of connectivity by running scrips to modify DNS, as well as manual configuration of these systems, printers, faxes, polycom conference phones, VoIP phones.
• Worked with Cisco Network Engineers as a lab assistant in the reseach data centers.
• Was a member of the Campuswide switch refresh project team. Refreshed 100 switches in 40 buildings in 10 months.