SUMMARY:

• An innovative and versatile Information Technology professional, with extensive experience as a hands - on team manager engaged in current technology.
• Strong research and analytical skills with the ability to break down complex situations into smaller, simpler tasks to quickly resolve problems.
• Background in UNIX and Window system administration with user support. Flexible team leader who uses personal experience and can adapt appropriate technology for business solutions.

TECHNICAL SKILLS:

Languages and systems used: Windows NT/2000/XP/Vista/Windows 7, Windows Active Directory, Windows Server NT 4/2000/2003. Microsoft Certified Professional Windows Server 2000, Network +, Citrix clients and servers, SQL, Sharepoint 3.0, MS Project 2007, and VMware. Bloomberg market data, Blackberry, Windows scripting, Wyse thin clients, Microsoft Office, VPN, HP Openview/Insight Manager, NetApp NAS filers, laptop EFS, Norton Ghost, McAfee EPO, Solaris. C, C++, MSV C ++, FORTRAN, Pascal, Assembler, BASIC, HTML, PERL, and Windows scripting. 35 PDUs for PMP exam.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Senior Support Engineer

Responsibilities:

• Personal Computer installation and repairing, Virus protection, web site support, home automation, data backup, and home network installation .

Confidential, Chicago, IL

Senior System Administrator and Branch Project Manager

Responsibilities:

• Branch coordinator of Windows Vista testing for rolling out to 14 institutional branches. Managed a group of 20 branch system administrators testing a desktop standardization project of Vista and Vista compatible applications that would be needed for upgrading branch departments to Vista and Office 2007 from Windows 2000/XP.
• Coordinator of thin client testing for rolling out to 14 institutional branches. Lead team for testing of thin client hardware and VMware applications to be used to replace Windows desktops to save desktop support costs. Formulated branch model of which users would get thick or thin clients, and configuring users to have same environment following the users when traveling or remote access.
• Created and installed network backup solution for 24 branch locations, reducing company risk due to data loss. Replaced local Windows and Unix tape backups by using local NetApp NAS filers for storage and adding Riverbed network accelerators to increase transfer speed in remote branches. For cost savings, converted smaller branches by writing PERL scripts to run nightly to copy data over the WAN to a data center instead of a costly local NAS filer. Created budget, and coordinating local branch administrators, network engineers, global project managers and storage groups to work together for highly successful implementation.
• Built new energy trading floor in Houston that originally was for 12 traders, but was later expanded to 200. Created budget for all computer hardware, software, printers, faxes, TVs, as well as coordinated the trading floor move into a new building when they grew past 50 people, working with facilities, network engineering, and voice engineering.
• Team leader of 4 system administrators, monitored and assisted with administrator’s work load, reviewed administrators operating system and application patches and following compliance guidelines (SOX). Did bi-annual performance reviews.

Confidential, Chicago, IL

Senior System Administrator and Branch Project manager

Responsibilities:

• Deployed software and patches in timely manner to maintain system security and stability. Wrote scripts to verify installation for management reports.
• Successfully implemented company PC and server standards of applications following the users, by installing 400 PCs/laptops and 20 servers to 6 Midwest branches during company mergers. Assessing local applications and data, and merging with our company standards while keeping users productive. Created budgets for new hardware needed for conversions.
• Installed and maintained NT/Win2k/Win2003 servers in Midwest region to unified company standards.
• Converted branches and users to Windows 2000 Active directory, installing local domain controllers.
• Microsoft Certified Professional Windows Server 2000. Network + . 35 PDUs for PMP exam.
• Built disaster recovery site for equity trading desk.
• Developed and implemented PC/server audit standards to follow proper compliance guidelines (SOX) for branches.

Confidential, Chicago, IL

Computer Programmer and Unix System Administrator

Responsibilities:

• Wrote and customized CAD software for engineering and architecture on UNIX and Windows ’95 platforms, UNIX system administrator.

Confidential, Tucson, AZ

Graduate Student

Responsibilities:

• Teaching Assistant in Atmospheric Science laboratory class
• Research assistant, wrote background running C-shell scripts to control data flow for multiple users accessing graphics program on IBM RISC 6000.
• Evaluated, installed and developed manuals for the department and provided support for various UNIX graphics software.
• Evaluated, installed and developed manuals for the department and provided support for various UNIX graphics software.