SUMMARY

• Senior IT professional with over 15 years of professional and technical experience in engineering, administration, project management, design, escalation support, implementation, integration, configuration and troubleshooting for various technologies from medium to corporate enterprise environments with proficiency in routing, routing protocols, switching, security, firewall management, wireless, voice and data center technologies.

TECHNICAL SKILLS:

Routing/Switching Technologies: Cisco Routers (3900, 2900, 1900, 800 Series), Cisco Catalyst Switch (6500, 5500, 4900, 4500, 3750, 3560 - X, 3100), Cisco Nexus 1kv, 2k, 5k Series, Juniper and HP Routers & Switches - WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC, VRF, IPv6, IP SLA, PBRSecurity/Firewalls Technologies - Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo AltoProtocols & Standards: - AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering

Wireless/Voice Technologies: Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RTP, SCCP, SRTP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS

Monitoring/Data Center Technologies/APPS: - Wireshark, Remedy, Cacti, Nagios, VMware, Solarwinds, Cisco Security Manager Suite, Server, Sniffer, Ethereal, Orion - Vmware, F5 Big-IP load balancing (GTM/LTM), Cisco AnyConnect VPN mtg, Cisco Prime, Cisco IPS/IDS, Meraki cloud.based - Splunk Enterprise, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, tunneling protocols, PTP, SFTP, RDP

Other Technologies: - Science Logic, Zenoss, Service Now, Windows 3.1/ME/XP/ 2000/2003/7/8/10, Linux, Unix, Microsoft Office Suite, Microsoft Visio, Microsoft Projects, ProE, Solidworks, Autodesk Inventor, Windchill, TeamView, Autodesk Vault Administrator, Visual SVN, Tortoise SVN, SVN Notifier, CVN, Adobe Acrobat Pro, Costpoint, TipQA, Active Directory, Exchange 2003/2008, Visual Basic and Shell Scripting

PROFESSIONAL EXPERIENCE:

Confidential

LAN/WAN Network Engineer

• Member of a team responsible for onsite LAN/WAN support deployment and configurations of routers, switches, wireless, voice, firewalls and related LAN/WAN technologies.

• Technical responsibilities include but not limited to onsite LAN/WAN support deployment and configurations of routers, switches, wireless, voice, firewalls and related LAN/WAN technologies.
• Proficiency in Cisco Router 2621; Cisco 891, 1841, 2801, 2851 Integrated Services Router; Cisco Catalyst Switches 3500, 3550, 4500; Cisco ASA 5505, 5510; Cisco Nexus 1k, 2k, 5k; Juniper EX2200-C Switch; F5 Big IP Version 11.6.0; Cisco Unified Communications Manager Express Version 8.6; Cisco Unity Express Versions 7.0.6; Cisco 2106 Wireless LAN Controller; Cisco Aironet 11x Access Point; Palo Alto PA-2020 Firewall, Nagios, Solar Winds Orion, Cacti, Wireshark.

Confidential

Lead Network Engineer

• Team lead to a group of engineers responsible for the support, management, administration, client networks, documentation, writing service level agreements and network operation meetings for various clients.

• Specific responsibilities where after 4 months of employment promoted to assist the Director of Support Services with management tasks, escalation point on my shift and served as a point-of-accountability for upper management and clients.
• Professional responsibilities include creating and maintaining client documentation, creating and maintaining internal process documentation; provide support for “On-Call” shifts and after hours support, administration and following corporate process and procedures.

Confidential

Network Engineer

• Member of a team of professionals responsible for client/vendor relations, support and monitoring of network performance, notifying and resolving issues, executing requested network changes, working with technical partners to provide maximized support, maintaining a healthy relationship, implementation, upgrades, deployment, installation, maintenance, support, testing, patches, monitoring, documentation and troubleshooting activities on various enterprise infrastructures.

• Specific responsibilities handled but not limited to Checkpoint Firewall, security systems, routers, switches, remote support, domain controllers, databases, exchange email servers and other LAN/WAN enterprises.
• Additional responsibilities include monitoring network environments, escalating events when necessary, securing the proper technical support, creating and maintaining processes and drawings, updating documentation when necessary and participating in training events.
• Responsibilities include project management, administration, documentation, backups, training, following policies and procedures and providing reports to the managers.

Confidential, Senior Technician

• Team leader for a group of professionals responsible for management, administration, motivation, and support for various clients.

• Professional responsibilities included administration, documentation and following corporate policies and procedures.

Confidential

Senior Engineer

• Team lead of professional engineers responsible for maintenance, administration, integration, configuration and troubleshooting for various mission critical technologies.

• Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN) technologies, server and enterprise applications and desktop enterprises.
• Specific responsibilities include but not limited to working on the following projects: directing a team of engineers on a project to create an engineering data management system and standardized templates; served on several vehicle projects; served on projects for the US Postal System; served as a lead of a team to improve production readiness, a project in Human Robotics Interface to design flexibility for shock and vibration resistant to protect delicate electrical components; projects in the Engineering Design and Technology department; and on several other miscellaneous projects.
• Responsibilities included controlling the technical data package, project management, documentation, field testing, corporate process improvement, client/vendor relation, maintaining a master of Bill-of-Materials for Engineering Design and Technology projects and following corporate policies and procedure.