SUMMARY:

• Senior manager with extensive experience in information technology and security.
• Track record of i Confidential easing responsibility for systems, security, processes and staff.
• Successful in securing approvals for new technology initiatives, enhanced security and new job positions.
• Experienced in developing and implementing compliance programs and processes based on industry best practices.

PROFESSIONAL EXPERIENCE:

Confidential, East Lansing, Michigan

Information Security Manager

Responsibilities:

• Restructured workgroups and job descriptions to provide improved IT services and leverage skills of new managers.
• Worked with Facilities Services department on data center facility, building card access systems, and video surveillance security systems enhancements.
• Updated IT service level agreement with affiliate companies.
• Collaborated with external auditors to conduct compliance / security assessments and presented results to senior leaders.
• Served as steering committee member for the following:
• Selection and implementation of RSA DLP system
• Implementation of Cisco Unified Computing System for data center server environment
• Selection and implementation of QRadar SIEM system
• Selection and implementation of Cisco Nexus Ethernet and Fibre Channel switches
• Selection and implementation of Imperva SecureSphere Web Application Firewall
• Selection and implementation of Perspecsys’ AppProtex Cloud Data Protection Platform for tokenizing ePHI used in Salesforce applications.
• Served as project manager / sponsor for the following:
• Implementation of ITIL methodology for information security and Confidential .
• HIPAA security compliance - including policies, network segmentation, intrusion prevention system and security event & incident management system.
• Implementation of IT disaster recovery services with SunGard Availability Services - including Recover2Cloud for virtual service replication.
• Design and implementation of server and desktop virtualization environments using VMware, Cisco UCS and EMC VNX and XtremIO storage systems.
• Design of new building data center and move of IT systems to a new location.
• Design and deployment of Internet VPN WAN for over 50 remote offices with Cisco ASA firewalls.
• New Microsoft Enterprise Agreement including Enrollment for Core Infrastructure.
• Deployment of Cisco wireless in over 40 offices using Aironet access points with Cisco ASAs and wireless controllers.

Network Manager

Confidential, East Lansing, Michigan

• Supervised 4 network specialists in supporting over 800 users in 4 companies located in over 50 offices including all hardware and software systems for the data networks. Responsible for the administration, performance analysis/tuning, capacity planning and troubleshooting for the Microsoft, Novell, HP-UX, Cisco, Check Point and EMC systems.

Confidential

Project Manager / Technical Consultant, Livonia, Michigan

Responsibilities:

• Provided leadership on major system design and implementation projects. Served as lead technical administrator for local consulting office when not actively working on client projects. Due to success of projects, clients requested extended engagements to assist with other initiatives.

• Managed a GroupWise 4.1 to 5.5 migration of over 9000 users at the Cleveland Clinic Foundation. The project included the implementation of GroupWise Web Access, Netscape Enterprise Server for NetWare, the GroupWise Internet Agent, GroupWise monitoring with ManageWise and client software distribution with Z.E.N.works.
• Provided technical leadership for the GroupWise 4.1 to 5.2 migrations of 50 users at TRW Livonia office.
• Co-authored a technical document for the implementation of Z.E.N.works, including integration with ManageWise, at the Michigan Department of Corrections. The second revision of the document was available via the internet and distributed at Novell’s BrainShare 1999 conferences.
• Researched and compared several GroupWise monitoring software packages. Prepared a formal summary of the packages for clients to review when choosing a solution.

Senior Groupware Administrator / Web Master

Confidential

Responsibilities:

• Promoted to newly created senior level position that included supervision of 2 groupware administrators and expanded user base due to company growth and acquisition. Responsible for supporting 1200 local users and over 3000 total users in 20 locations for all e-mail, intranet and internet services.

• Migrated 2000 GroupWise 4.1 users to GroupWise 5.2
• Configured and deployed Z.E.N.works for deployment of GroupWise, Netscape Navigator, and other office software for 3000 users in 20 locations
• Deployed Netscape Navigator and Novell Border Manager to 3000 users for intranet and internet access
• Assisted with design of and move to new data center

E-mail Administrator / Web Master

Confidential

Responsibilities:

• Recruited to fill newly created position for a growing company. Provided administration and support for 800 local users and all hardware/software systems for e-mail, intranet and internet services. Supported technical staff in 10 locations for all e-mail, internet and intranet services.

• Connected company to the Internet using Cisco PIX and Novell Border Manager Firewalls.
• Implemented Novell Web Server and Netscape FastTrack Server for company intranet and internet projects.
• Converted 800 users from da Vinci e-mail to GroupWise 4.1.
• Created job description and provided business rationale for Senior Groupware Administrator / Web Master Position.

Technical Systems Administrator

Confidential, Lansing, Michigan

Responsibilities:

• Served as technical lead for all networking, Novell NetWare servers, Windows PCs and telecommunications systems for 175 users in 4 offices. Responsible for all hardware, software, disaster recovery and wiring for servers and workstations. Responsible for maintaining WAN and integrating systems between 4 cities offices and corporate offices.

• Implemented internet access and e-mail systems for 175 users in all 4 locations.
• Managed and implemented server upgrades in all 4 locations.
• Managed and deployed desktop and laptop upgrades for 175 users in all 4 locations.
• Completed data network cabling upgrades in all 4 locations

Software Support Engineer

Confidential, Lansing, Michigan

Responsibilities:

• Provided technical software support via telephone and site visits for al software running on Intel and Apple computer platforms. Primarily supported the network versions of software and was lead engineer for most of the network software.

• Responsible for implementation, administration and maintenance of a Novell NetWare 3.12 file server that was connected to several other file servers in the building and a WAN with hundreds of other file servers.
• Assisted with development and testing of several new network software programs.

Software Developer

Confidential, Lansing, Michigan

Responsibilities:

• Developed and maintained software for terminal emulation and file transfers between DOS, Windows, Novell, and Macintosh computers with Unisys mainframes. Provided technical support and taught classes on software sold by Confidential for national and international customers. Customized software for customers by adding new features and device support for specialized computer equipment.

• Key member of the team that developed the first Windows version of the terminal emulation and file transfer software.
• Designed and developed new device drivers to support the IPX/SPX and TCP/IP protocols.
• Updated network versions of software to work with latest version of Novell NetWare.