SUMMARY:

• Seeking a challenging position that enables me to utilize my advanced technical aptitude.

PROFESSIONAL EXPERIENCE:

Confidential

Telecom Design Engineer III

• Network and IT development organization which provides integration solutions for CDMA and IDEN technologies using VoIP technology.
• Solutions engineer for external business customers wanting to convert traditional TDM to VoIP conversion.
• Support Avaya, Microsoft, Google, Nortel, Cisco and IBM unified communications platforms.
• Configure and test Cisco Media Gateways 2800, 3700 and 3800 series routers.
• Create engineering designs for Confidential business customers which include hardware, software, switch, router and mobile devices are designed to meet and or exceed the requirement.
• Partner with vendors onsite to test new functionality requirements (pre - GA release).
• Quality assurance testing of new design enhancements to ensure no negatives impacts occur in the Confidential Nextel network.
• Ability to debug to ensure RFC’s 3261, 2833 and 2547 are supported within the scope of new platform design.
• Produce network capacity design to ensure new customer integration meet the required patch for voice and signaling.
• Professional engineer that can work on site in support of VoIP engineering and TDM to IP conversion.
• TDM expert in the area of Layer 1, 2 and 3 signaling levels for inband and out of band protocols.
• Responsible for proof to support new customers as well as new technology offerings in the VoIP and wireless integration efforts.
• Current Job Evaluation: M (Highest Score Achieved)

Confidential

Manager Data Network Engineering

• Oversee Capital budget for wireless and wire line budgets consisting of 110 million annually.
• Produce capital PA supplements with appropriate business drivers such as network performance and capacity fill rates.
• Forecasting of issued Network Planning Letters based on operationally accepted dates.
• Vendor contract negotiations for new and manufactured equipment.
• Maintain strategic partnerships with IP engineering, Network Operations, Quality Assurance Organizations to ensure network is configured and operational and optimum level.
• Manage professional, career professional and contracted employees.
• Ability to recruit high performance SME candidates.
• Develop 4 year network deployment plans based on network optimization, forecast and budget trends.
• Responsible for overall design and strategic planning for network SONET & DWDM Systems.
• Manage 12 engineering positions which design SONET and DWDM capacity and forecasting trends.
• Ensure proper ring designs are built accordingly to engineering standards and specifications.
• Ensure configuration of DWDM routes are built with diverse East and West paths.
• Ensure design plans are appropriately measured to support mileage along fiber routes.
• Removal of legacy NEC 2400 and Alcatel 1603, 1680 ring topologies with new overlays.
• Presentation of capital financial reports to Sr. Executive staff on monthly basis.
• Review vendor management new technologies such as 40Gig, 100Gig efforts based on Confidential Nextel timelines.
• Job Evaluation: M (Highest Score Achieved)

Confidential

Manager IT Engineering & Implementation

• Promoted to management (2002) to mentor and train a team of 18 test engineering and 5 contractor positions that support Confidential local, Long Distance and Wireless call center technology.
• Technologies include: Nortel Passport, DMS 100, DMS 250, 5ESS, Nortel & Avaya ACD, Computer Telephony Integration (CTI), Quality Monitoring system, voicemail systems, internal IP LAN/WAN configuration, IVR technology, circuit installation test and turn up and maintenance operations that support the call center network within a class 5 switching voice and data environment.
• Provide voice and data educational training for the Call Center Services engineering teams in addition to other cross functional teams within Confidential and related outsource partners and manufacturers.
• Responsible for Call Center Services technology road map to improve call center customer services and reduce network costs through re-design of existing infrastructure to new VoIP based platform.
• Develop and design complex VoIP networks for international call center business to reduce network circuit costs.
• Design and Engineer new TDM and IP based technologies within the Local, Long Distance and Wireless markets.
• Design and Develop and Implement new voice and data technology products into core network.
• Accountable for reporting industry standard test execution cycles through documentation of: test planning, test case writing, test run logs, test cycle summary reports, risk assessment, implementation and back out procedures. Orchestrate simultaneous test efforts in the areas of feature, functional, fault and performance testing under CMM level 4 certification.
• Consistently utilized as SME to communicate complex strategic direction to internal and external partnerships. Proof of Concept efforts with multiple vendor engineering and development departments within Nortel, Avaya and Cisco Systems.
• Integration of wireless STIC lab, Burlingame and IT labs utilizing VoIP technology to produce end to end product test efforts to ensure call process and reporting deliverables were processing within requirement specifications.
• Designed, developed and implemented Confidential patented network VoIP solutions for the Confidential Long Distance and Confidential Telecommunications Relay services.
• Designed and developed additional patent to provide integrated call records through traditional TDM networks and converting to VoIP. SIP header information was used and provided to network SS7 and ISDN out of band information for caller identification and ability to use appropriate Carrier Identification Code to meet FCC regulations.

Confidential

Sr. Test Engineer Enhanced Services Test

• Led the Interactive Toll Free Test and Implementation team in the areas of regression, load performance, stress and failure testing for the Interactive Toll Free architecture.
• Owner of 172 UNIX nodes in production test environments as systems and security administrator.
• Configured the internetworking of the nodes to call processing related components within the IP network architecture.
• Invented the intelligent internetworking redundancy model for the Nortel Networks architecture. Created a Total Requirements Statement that translated design specification between Nortel and Confidential .
• Considered a Confidential subject matter expert for numerous technologies that were impacted by design, development or engineering issues pertaining to the manufacturing of hardware or software.
• Independently created process improvements to increase work efficiency between internal departments.
• Prepare and delivered internal and external CEO level presentations based on external vendor technology integration efforts for business solutions.
• Developed and designed a TCP/IP link redundancy patent for Nortel Networks to enhance its portfolio to include geo-redundancy in support of Confidential Enhanced Interactive Toll Free Services configuration.

Confidential

Sr. Engineer Advanced Technology

• Ensure proper telephony protocols referenced under LSSGR and Telcordia were within specifications for all hardware circuitry and software components before deployment to the production environment.
• HP UNIX system administration. Advanced UNIX shell scripting (Ksh).
• Perform configuration/operability, regression, and stress and failure test for the entire ATM and VoIP architecture.
• Co-authored publication. The book, Marconi-ForeSystems ATM Theory isused to educate others on advanced ATM and IP protocols for ASX4000 systems.
• Strong interpersonal skills. Heavy contact with Confidential business customers and vendors.
• Configured Cisco internetworking Catalyst 5500, MGX 8850, MC3810, 3725, 3745, 3800, 2745, 7200, 12008 and 5850 series routers and voice gateways.
• Configuration and trouble shooting responsibilities for Optical (Oc3-OC768), DS3, DS1, DS0 and analog install.
• Subject matter expert for the ION architecture.
• Provide bypass of security and firewall issues within 1 hour and root cause/fix recommendations within 24-hour time frame.

Confidential

Engineer III

• Developed Ksh UNIX shell scripting. Variety of scripting such as: FTP & Socket, Batch jobs, Cron tasks, and Menu Driven End user scripts.
• Performed system administration for 74 UNIX nodes.
• Installation of SCO UNIX and software maintenance in addition to hardware replacement, implementation of vendor upgrades and patches. SCO UNIX OS training for new team members.
• Responsible for lab regression, stress-failure testing for upgraded software patches. Implementation of patches into a production network.
• Technical documentation of test plans and maintenance procedures for IVRU and Cisco voice and data switches. Perform configuration and regression test for voice recognition.
• Responsible for hardware and software maintenance for UNIX nodes, Tandem Systems and Summa Four switches.
• Responsible for TACL programming within Tandem K1000 and 2000 systems as well as Himalayan S Series K10000 systems.
• Contributed as Subject Matter Expert for all Enhanced Services architecture and product support.
• Technical Documentation and Training of Confidential ’s Prepaid Calling and Voice Recognition.

Confidential

Software Engineer II

• Software developer for InterVoice-Brite and Vi corp manufactured call-processing platforms. Creation of toll free applications (IAS) based on customer unique map program design(s). (I.e. call referral, voice capture, database look up applications all designed within UNIX environment.)
• Invented the break through concept, first in market, Pre-paid calling card concept. This allowed Confidential to be the first Telecommunications Company to launch a pre-paid product.
• Designed multiple voice applications written in assembler and C++.
• Invented the enhanced prepaid product that would allow consumers to access prepaid calling during a network outage.
• Developed Visual Basic application in support of marketing programs.
• Contributed as Subject Matter Expert for new product development and report data.
• 24 x 7-oncall programming support for Confidential business customers such as America Online and US Air.