Summary of Qualifications:
Over 13 years of experience in the field of IT, with experience in leadership, networking, systems administration, troubleshooting, and computer training. IT certified, with an MBA in Information Technology Management. Active Top Secret US DoD Clearance. Fluent in English, with conversational abilities in both German and Russian.

Technical Skills and Knowledge:

Networking: Cisco Routers (1800, 1700, 2600, 2800, 3600, 3700, 3800), Cisco Switches (2950, 3550, 3560, 3750), Cisco Nexus (1000V, 7000), Cisco MDS (9148), OSI reference model, RIP,
OSPF, EIGRP, BGP, QOS, DNS, TCP/IP, VPN, FTP, SFTP, DSL, MPLS, E1, UMTS, Satellite, Dial-up / RAS, Cisco PIX / Cisco ASA / Cisco IPS/IDS, Symantec Sidewinder, Astaro Firewall,
Cisco Call Manager 4.x,6.x,8.x / CallManager Express / Cisco Unity Voicemail Server / Cisco MeetingPlace, Asterisk, Trixbox
Operating Systems: Windows NT/2000/2003/2008/XP/Vista/7; Linux (RedHat, Ubuntu) Hardware: Cisco Unified Computing Blade Chassis/Servers (UCS), SAN/DPE - EMC (VNX 5300), Workstations/Notebooks/Servers, Crypto (KG-250, Taclanes, KIVs), Tandberg/Polycom
VTC, Flyaway kits.
Software Applications: VMWare vSphere4/vCenter/ESX/ESXi, VirtualBox, Virtual PC, Norton Ghost / Anti-Virus, Microsoft SharePoint, Remedy and other ticketing systems, PKI, Encryption
applications, Protocol Analyzers, Websense

Experience Highlights:

03/09 – Present NOC Lead Network Administrator
Confidential

• Lead network administrator for numerous DoD programs throughout EUCOM /AFRICOM. Responsible for the design, implementation and management of Cisco Routers, Switches, WAN Links, Satellite (iDirect/Linkway), Firewalls (PIX/ASA/Sidewinder), IPS/IDS, IP/Serial Encryptors, VoIP (CallManager / CUCM / Trixbox), Websense, NetEnforcer, Cisco Unified Computing, Nexus 1k/7k, Cisco SAN, VMware, EMC DPE, etc.
• Microsoft enterprise administrator supporting a wide range of services including: SharePoint, OCS, Exchange, Server 2003/2008 R2, WSUS, etc...
• Day to day activities include: 24/7 monitoring of network links; Implementation and configuration of mission critical network solutions; Maintenance, backup, and upkeep of the network; Supporting end users; Compiling executive reports.

06/04 – 03/09 Systems Administrator Advanced / Service Desk Team Leader
Confidential

• Network and Cisco VoIP Administrator. Configuring and deploying switches, routers, Cisco Pix device, CallManger / Unity / MeetingPlace, Cisco VoIP phone deployment, Cisco IP Communicator softphone deployment, VPN Administrator. Deployment of DSL to field sites
• Assign tasks and responsibilities to a team of 4 Service Desk technicians; IT budgeting & purchasing; Providing regular status update reports to include projects & tickets
• Service Desk responsibilities include support for ~400 users: Printers/Scanners/Copiers/ All-in-one, Information assurance/IT security, Telephone, DUBOS Administrator (Designated TCO), Cisco VoIP Administrator, Voicemail, Cellular Phone, UMTS, Blackberry support, MS SharePoint administration, Teleconference/ VTC/Presentation support, General Training and Assistance, Vulnerability assessment and patching, etc...
• Coordinate hardware/software/network life-cycle replacement / deployments, maintenance and support throughout Europe (Germany, Belgium, Italy, Turkey, Georgia, Israel, Romania). Including software image creation, deployment, profile configuration, hardware setup, configuration and maintenance, etc.
• Computer/user management using a broad range of software tools: Active Directory, Hyena, VNC, Remote Desktop, Computer Management, Dell OpenManage, Alloy Asset Navigator, Symantec System Center, etc.

08/03 – 06/04 Senior IT Administrator
Confidential, Elmsford, NY, USA

• Sys / Network Admin for W2K Server / Exchange Server 2K / Active Directory, 25 clients – various platforms: XP, NT, 2000, 98
• Primary contact for computer problems / issues / help desk support: O/S and application installation, system malfunction, data retrieval / data backup, virus removal, peripheral and printer trouble, client / server software updates, hardware upgrades, hardware repairs, network operation and function, other general troubleshooting, etc..
• Led development team in the production of a successful web-based e-commerce module which projected an increase annual sales by >30%.

01/02 – 08/03 Entrepreneur
Confidential, Scarsdale, NY, USA

• Computer Consulting
• Computer repair, troubleshooting, and technical support: including telephone, e-mail, and on-site hardware/software support. Virus removal / data recovery, network configuration problems, wi-fi connectivity problems, corrupt or deleted system files, and printer issues.
• One-on-one Computer Training
• On-site computer upgrades
• Built user customized computer systems
• Networking to include, Cat5, wi-fi 802.11b/g/a 2.4GHz, phone-line networks, power-line networks, etc.)

01/01 – 01/02 Computer Consultant
Confidential, Scarsdale, NY, USA

• Performed in-house computer tech support, repair services, and training for the company and their clients
• Support for Microsoft Outlook / Outlook express, Archiving e-mails
• Computer networking via phone-line, wi-fi network, and Ethernet

01/01 – 01/02 Senior Computer Lab Technician / Acting Evening Director
Confidential, Ossining, NY, USA

• Sys admin for students, faculty and staff.
• Responsible for setting up AV / computer equipment for conference / computer training room

01/00 - 01/01 Computer Lab Consultant
Confidential, Riverdale, NY, USA

• Responsible for the proper software and hardware operation of computers in the classroom and open computer lab
• Installed operating system software, application software, system images (Norton Ghost, individual images and multicast).

01/99 – 01/02 Computer Lab Technician
Confidential, Valhalla, NY, USA

• Maintained the proper operation of the computers in the Open Computer Lab and throughout the building
• Assisted students and professors with computer related issues
• Re-wired and organized computer classrooms for use with COMWEB (interactive PC monitoring and presentation tool).

Education
MBA with specialization in Information Technology Management, Confidential University,
B.Sc. in Business Management (Emphasis on Computer Information Technology), Confidential University

Certifications:

• Cisco Data Center Unified Computing Support Specialist (2012)
• Cisco CCNP (2011)
• Cisco CCNA Voice (2011)
• Cisco CCNA Security – 4011 Recognition (2011)
• Cisco Routing and Switching Field Specialist (2011)
• Cisco Unified Computing Technology Support Specialist (2011)
• Cisco Data Center Support for UC Specialist (2011)
• ITILv3 Foundation (2011)
• VMware VCP4 (2011)
• Security+ (2009)