SUMMARY:

• System Administrator responsible for providing functional and technical support to end users, partners, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line - of-business Managers and Financial Controllers; responsible for the building and on-going maintenance of Oracle P2P, Kofax Capture, KTM and Markview platforms including, troubleshooting, installations, project executions, customization and system’s upgrade.
• Proven record initiating and implementing automation projects in the financial Procure to pay area in the Latin America region, and able to work in a team environment or as an individual.
• Excellent analytical and problem solving skills
• 5+ years’ experience as an IT Professional
• 5+ years’ experience of training and administrating Kofax Capture and Markview Platforms.
• 8+ years’ experience in the accounting and finance field.
• Technical and functional experience: Kofax Capture10.2, KIC, KTM 6 and Markview 8 products.
• Experienced with Oracle R12, P2P modules AP, PO, GL and WebLogic software.
• Familiarity with Oracle database and SQL.
• Experience with (ALM) Application Lifecycle Management and Service Now tools.
• Strong initiative to coordinate and manage multiple projects timely.
• Proven ability to gather and analyze information skillfully, develop alternative solutions.
• A technology-driven mindset with the ability to think independently.
• Kofax Capture 10, KTM 6, and Capture and Extaction for Markview 8 Certified

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

Kofax Capture/KTM Solution Engineer

Responsibilities:

• Provide clients instructions, training and support to resolve Kofax and KTM application issues.
• Determine Solution requirements by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas.
• Review designs and architect solutions and defining system requirements.
• Review KC and KTM software solutions for clients to ensure is in line with business requirements and technical standards.
• Review and sign off delivered components to ensure alignment with defined best practice e.g. design walk through for unit or system test audit.
• Ensure performance and load tests are appropriately executed, interpreted and evidenced.
• Ensure adequate unit and system test plans are in place, and are being employed to prevent failures, target and eradicate root cause for repeat failures.
• Formalize software acceptance from partners and when necessary provide technical assistance/mentoring to development teams.
• Identify opportunities to deliver technology improvements in application e.g. cost-benefit justification etc.
• Build and maintain constructive working relationships with technology delivery resource in offshore partner organizations.

Confidential, Miami, FL

Business Analyst / Automation Administrator

Responsibilities:

• Assisted with project teams in the whole project lifecycle phases including scope analyzing, requirements gatherings, developments and quality assurance.
• Administrated Kofax platforms, including KC, KTM, KIC and Markview modules from a functional and technical perspective.
• Coordinated and supported the P2P training roll-out for the Latin America Region.
• Implemented Oracle P2P and assist in defining testing scripts and test scenarios.
• Supported applications, client interfaces, development teams, project and change management to realize value from Oracle/Kofax system changes and development
• Administrated the relationship with the testing lead and UAT teams region wide, defining testing scenarios and scripts to cover the most important functionality to be tested previous to go-live of any change or country roll-out
• Assisted users in solving both functional and system issues within agreed-to service level agreements (SLAs).
• Tracking of requests with application teams, including third parties, taking special care of country locations to define the testing scenarios to be compliant with the country regulations.
• Maintained professional and technical knowledge appropriate for the applications and technology services required by the business.
• Performed ongoing review of processes with emphasis placed on process improvement
• Provide end-user instructions, training and support to resolve Oracle AP, Kofax and Markview application issues

Confidential, Miami, FL

Kofax/ Markview Administrator

Responsibilities:

• Supervise, monitor and troubleshoot Oracle AP and Kofax-Markview systems from a functional perspective
• Implemented test plans and scripts and conducted Kofax/Markview and Oracle AP testing for quality assurance.
• Lead trainer for Kofax/Markview implementation before throughout and after Go Live
• Evaluated Oracle P2P, Kofax and Markview test scripts and tested modules for the desired outputs after development as per the Business requirements
• Lead system enhancements initiatives by designing and formulating solutions
• Analyzing and solving functional application issues escalating to Kofax support as needed.
• Provided hands on training in Kofax-Markview System to over 30 staff members

Confidential, Miami, FL

AP Business Analyst

Responsibilities:

• Provided end-user instruction, training and support to resolve Oracle AP application issues.
• Reviewed, analyzed and evaluated business systems, processes, and company needs.
• Supported applications, client interfaces, development teams, project and change management to realize value from Oracle/Kofax system changes and development.
• Acted as the liaison between the business and the technical team members through the solution delivery process.
• Become proficient in all the aspects of the Oracle P2P, Kofax and Markview platforms to provide functional support to end users.
• Lead team member in charge of implementing new A/P automated system.
• Coordinate with Team Leaders and Project Managers for final configuration testing, certification, and release approval - When Required.

Confidential, Miami Beach, FL

Audit Manager

Responsibilities:

• Prepared journal entries
• Processed month end closing procedures
• Reviewed, prepared and processed payments for over 13 different vendors
• Analyzed accounting reports to develop and execute action plans for improvement