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Frontier Communications: Fios Technician Resume

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Dallas, TX

SUMMARY:

As a Lead Cable Technician my objective is to maximize commercial/government profit in a position that may entail Cable Services, High Speed Internet and digital VOICC. I install, label, terminate, testing as a well as troubleshooting category 5, category 6 cables. Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. Provide expert technical advice on issues pertaining to cable operations, determining overall technical strategies, plans, production goals and quality standards. I perform expert technical consultant duties to lead cable operation specialists, providing direct oversight for high speed internet and digital VOICC network operations. I am looking forward to a fresh new direction to obtain a challenging and rewarding position, in a regulatory organization that promotes development and will use my experience as well as my commitment to be a great worker to further the goals of the company and expand my career. My job experience coupled with my education has provided me with the skills and abilities to develop, research, coordinate techniques and surveys to appraise performance, skill and knowledge of various staff.

AREAS OF EXPERTISE:

  • Install new service to apartment dwellings.
  • Conduct risk and vulnerability assessments of plan and install information systems to identify vulnerabilities, risks, and protection needs.
  • Knowledge of TIA/EIA 568 A/B standards.
  • Terminate RJ11 and RJ45 jacks. Terminate Patch Panels and set up routers for small networks.
  • Service and maintain various sites which include hotels and offices within the greater metro areas.
  • Software: Fixed Asset Cable System, Microsoft Word/Excel, Microsoft Visio, Windows TIA/EIA 568 A/B standards Terminate Patch Panels and set up routers for small networks.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Frontier Communications: fios technician

Responsibilities:

  • Perform on a daily basis work assignments and trouble cases via tablet
  • Install, rearrange, and maintain inside wiring
  • Rearrange and reconnect fiber optic wiring at pole, underground and building terminals
  • Perform necessary work to connect, test, and maintain various types of company and customer provided equipment
  • Installation of all fios services to include high speed internet, telephone service, and video service
  • Troubleshoot customer problems with the fios network, equipment etc

Confidential, College Park, MD

Supervisor: Lead Cable Technician

Responsibilities:

  • Participate in network and system design to ensure the implementation of appropriate systems security policies at each facility assigned.
  • Install, label, terminate and testing as a well as troubleshooting category 5, category 6 cables.
  • Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
  • Facilitate analysis and preservation of evidence used in the prosecution of computer/cable crimes.
  • Installation and termination and testing of fiber optic cable.
  • Installation of raceway, cable trays, ladder racks and network cabinets.
  • Read floor plans and determining materials needed for the completion of a project as well as determining the expected time frame to complete projects.
  • Install and terminate patch panels, wireless access points, and configure wireless networks, connecting Cisco POE switches.
  • Supervise small crew and see projects through from start to finish.
  • Conduct cable systems security evaluations, audits, and reviews.
  • Gather and report security information for compliance purposes.
  • Certify that contractor installation, and/or upgrades, etc., are compliant with communication - electronics industry standards. Utilizes a broad comprehensive knowledge of digital, analog and High Definition (HD) video processing equipment.
  • Responsible for maintaining on-line operational reliability of a variety of complex fiber optic electronics equipment and systems used in radio, television, carrier, satellite, audiovisual, networking, and communications.
  • Provide system design, fabrication, development, test, schedule preventive and non scheduled component level corrective maintenance on complete electronic systems.
  • Diagnose malfunctions and operate difficulties in accordance with standard and special tests such as computer system diagnostics, radio frequency power and voltage standing wave ratio (VSWR) measurements, bit error rate testing, and signal distortion on components, subsystems and systems installation, and modification.
  • Facilitate analysis and preservation of evidence used in the prosecution of computer/cable crimes.
  • Review operating systems or network configurations.
  • Evaluate software applications or, such as web applications and database systems.
  • Conduct risk and vulnerability assessments of plan and install information systems to identify vulnerabilities, risks, and protection needs.
  • Review operating systems or network configurations.
  • Evaluate software applications or, such as web applications and database systems.
  • Perform vulnerability assessments and penetration testing on computer or network system
  • Analyze potential vulnerabilities and identify security weaknesses.

Confidential, Washington, DC

Supervisor: S plicing Technician- Fiber Optics

Responsibilities:

  • Perform tasks with the electronic upgrade and splicing of fiber optic telecommunications systems.
  • Maintain proper inventory on vehicle based on work assignment assemble equipment according to design specifications.
  • Prepare, dress, store fiber optic cabling to specifications.
  • Arrive at location and install equipment on pole, or cable, trand, or hand hole, or communications closet using various hand tools.
  • Operate hand tools and test equipment including fusion splicer, cleaver, fiber prepare tools, and exfo meters, light meters, and light scope,
  • Test, activate and troubleshoot fiber links after installation, complete red line documentation after task completion.
  • Operate bucket truck safely following all regulations, installation of ONT'S.
  • Ability to read, interpret and understand fiber optic matrix and build it to design.
  • Installation of fiber optic and cat 5,5e cables in commercial settings as well as the termination and testing of both cables.
  • Prepare paperwork to track daily production and accurately record completed work on job if working in a crew or independently.
  • Assign work and provide technical guidance in accomplishing challenging assignments.
  • Observe the work in progress to anticipate and resolve problems.
  • Inspect completed assignments for quality and satisfaction of work order requirements.
  • Preserve, upkeeps, corrects, and regulates mechanisms and assemblies of numerous systems.
  • Align and balance analog circuits, tests analog and digital circuits, and replaces faulty electronic parts and various solid state devices.
  • Provide expert technical advice to senior management on highly complex safety issues associated with all aspects of the design and operation of cable power systems.
  • Coordinate crucial interactions and represent the office and agency with internal and external entities, including government, industry, and regulatory organizations.
  • Serve as a principal spokesperson representing the Division and the agency at meetings with licensees and industry owners groups and other organizations, including international regulatory authorities.
  • Serve as a technical trainer and mentor to subordinate level staff, and providing guidance on technical analysis methods and regulatory approaches for resolving issues in the area of cable systems.
  • Present briefings on complex technical issues to senior management, the Advisory Committee on Cable Safeguards, the Commission, staff, and the public.

Confidential, Woodbridge, VA

VA Cable Technician III

Responsibilities:

  • Networks, as well as Digital phone service, and Service Calls. Cables include coaxial, cat 5, cat 5e, and cat 6, in a residential and commercial setting.
  • Participate in network and system design to ensure the implementation of appropriate systems security policies at each facility assigned.
  • Conduct cable systems security evaluations, audits, and reviews.
  • Gather and report security information for compliance purposes.
  • Pre-wire single unit dwellings in order to provide ready hook-up capabilities.
  • Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
  • Arrive at location and install equipment on pole, or cable, trand, or hand hole, or communications closet using various hand tools.
  • Operate hand tools and test equipment including fusion splicer, cleaver, fiber prepare tools, and exfo meters, light meters, and light scope,
  • Test, activate and troubleshoot fiber links after installation, complete red line documentation after task completion.
  • Operate bucket truck safely following all regulations, installation of ONT'S.
  • Ability to read, interpret and understand fiber optic matrix and build it to design.
  • Installation of fiber optic and cat 5,5e cables in commercial settings as well as the termination and testing of both cables.
  • Analyze potential vulnerabilities and identify security weaknesses.
  • Provide authoritative technical assistance in developing, planning, and evaluating programs.
  • Analyze developments and keeps abreast of trends related to the program to which it is assigned.

Confidential, Lexington Park, MD

Technician Operations Manager

Responsibilities:

  • Supervise and coordinate training for 10 Confidential Technicians.
  • Install and provide Cable TV, High Speed Internet and digital VOICC.
  • Provide phone, Internet and video services to business and customers across the metropolitan area.
  • Installation of CAT3, CAT5, CAT6 Coaxial and fiber optic cables.
  • Install category 5 cables that has been superseded by the Category 5e specification structured cabling for computer networks such as Ethernet, and is also used to carry many other signals such as basic voice services, token ring, and ATM (at up to 155 Mbit/s, over short distances).
  • Conduct risk and vulnerability assessments of plan and install information systems to identify vulnerabilities, risks, and protection needs.
  • Knowledge of TIA/EIA 568 A/B standards.
  • Terminate RJ11 and RJ45 jacks.
  • Terminate Patch Panels and set up routers for small networks.
  • Service and maintain various sites which include hotels and offices within the greater metro areas.
  • Provide telephone services to include add moves and changes while assisting with the setup of voicemail and system backup through the Hitachi guitak.
  • Participate in network and system design to ensure the implementation of appropriate systems security policies at each facility assigned.
  • Conduct cable systems security evaluations, audits, and reviews.
  • Gather and report security information for compliance purposes.
  • Perform requested and non-pay disconnects, adhering to Confidential procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.
  • Pre-wire single unit dwellings in order to provide ready hook-up capabilities.
  • Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
  • Facilitate analysis and preservation of evidence used in the prosecution of computer/cable crimes.
  • Review operating systems or network configurations.
  • Evaluate software applications or, such as web applications and database systems.
  • Perform vulnerability assessments and penetration testing on computer or network system
  • Analyze potential vulnerabilities and identify security weaknesses.
  • Provide authoritative technical assistance in developing, planning, and evaluating programs.
  • Analyze developments and keeps abreast of trends related to the program to which it is assigned.

Confidential, Capitol Heights, MD

Owner/Manager, Senior Technician

Responsibilities:

  • Service and maintain various sites which include hotels and offices within the greater metro areas.
  • Provide telephone services to include add moves and changes while assisting with the setup of voicemail and system backup through the Hitachi guitak.
  • Develop and operate C & T's Internet businesses, including C & T.net.
  • Review and modify systems security contingency plans and disaster recovery procedures.
  • Participate in network and system design to ensure the implementation of appropriate systems security policies at each facility assigned.
  • Conduct cable systems security evaluations, audits, and reviews.
  • Gather and report security information for compliance purposes.
  • Perform requested and non-pay disconnects, adhering to C & T procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.
  • Pre-wire single unit dwellings in order to provide ready hook-up capabilities.
  • Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.
  • Performs functional tests, analyzes performance and malfunctions, removes, installs, tests, maintains, modifies, performs alignments and troubleshoots the electronic, electrical, modules, and interconnecting cables of a variety of combat and tactical, and communication equipment.
  • Evaluate software applications or, such as web applications and database systems.
  • Perform vulnerability assessments and penetration testing on computer or network system
  • Analyze potential vulnerabilities and identify security weaknesses.
  • Provide authoritative technical assistance in developing, planning, and evaluating programs.
  • Analyze developments and keeps abreast of trends related to the program to which it is assigned.

Confidential, Annandale, VA

Lead Cable Installer

  • Installation of cat 5 and coaxial cable in a new construction setting as well as building out of IDF and MDLI with patch panels, coaxial and cat 5 terminations,
  • Perform installations and services calls to customers who subscribed to Confidential ., for Cable TV, High Speed Internet and Digital Phone Services.
  • Perform new cable drops to apartment dwellings for services to be installed.
  • Service and maintain various sites which include hotels and offices within the greater metro areas.
  • Provide telephone services to include add moves and changes while assisting with the setup of voicemail and system backup through the Hitachi guitak.
  • Review and modify systems security contingency plans and disaster recovery procedures.
  • Participate in network and system design to ensure the implementation of appropriate systems security policies at each facility assigned.
  • Conduct cable systems security evaluations, audits, and reviews.
  • Gather and report security information for compliance purposes.
  • Perform requested and non-pay disconnects, adhering to Confidential ., procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.
  • Performs functional tests, analyzes performance and malfunctions, removes, installs, tests, maintains, modifies, performs alignments and troubleshoots the electronic, electrical, modules, and interconnecting cables of a variety of combat and tactical, and communication equipment.
  • Pre-wire single unit dwellings in order to provide ready hook-up capabilities.
  • Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.

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