Senior System Administrator Resume

Professional Summary:

Technical support professional with 15 years of computer hardware/software/network experience. Have been involved in building, maintenance, training and support of Windows and DOS based systems.

Technical Skills:

Hardware: Windows, PC Hardware, Printers, Modems

Software: Microsoft Office

Operating Systems: Windows Operating Systems, Linux
Certification: A+, Microsoft Certified Technology Specialist

Employment History:

ITP360 LLC
Senior System Administrator
11/10 – 11/11

Responsible for setting up, maintaining, and configuring internal and external systems
Administered a Windows 2008 network

Confidential
Customer Onboarding
01/06-11/10

Troubleshoot technical issues.
Create tickets incompany’sinternal ticketing system..
Worked with customers and external organizations to complete customer Number Transfers
Assisted customer with billing issues

We Are Golden LLC.

Computer Technician

03/03 – 01/06

Routine maintenance and repair of computer systems as well as building custom computers as requested
Assist customers in person and over the phone with technical issues
Data recovery

Fountain Technologies
Technical Specialist
12/96 – 3/99

Provided 3rd level support to internal departments for applications and monitors
Developed FAQ (Frequently Asked Questions) sheets for technical support personnel
Researched new applications utilizing the Internet
Responded to phone and email questions

Education
Associate in Applied Science Degree in Computer Information Systems June 2002
Electronics and Computer Technology November 1995

We provide IT Staff Augmentation Services!

Technical Skills:

Software: Microsoft Office

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship