OBJECTIVE:

I am an experienced and motivated Networking professional accomplished in delivering critical projects to meet business needs. I’m an adaptable and efficient team player with excellent communication skills at all levels. I’m looking for a role where I can develop my skills further by researching new technologies, reveling in new challenges and work in a professional set up. This will enable me to upgrade my skills even more, thus contribute towards self and organizational growth at the same time keeping abreast with the emerging trends in the field of information technology.

SUMMARY:

• Strong interpersonal skills with more than 12 years of experience in internet and telecom service providers. My experience ranges from service provider network management and design to pre - sales consultancy. I am results oriented hands on technical professional with successful track record of implementing infrastructure solutions. I was a technical lead in designing and implementing a pan India metro Ethernet network of one of the biggest telecom service providers in India. I also lead and delivered several critical projects of a UK based telecom service providers. I have been actively involved in many important delivery assignments of leading service providers. Cisco certified professional with lots of hands on on design and implementation of complex network architectures including Practical knowledge and experience on Cisco and Juniper Core Routers & Switches, Firewalls, Application Load Balancers
• Capable of managing and supporting multiple roles across various domains and geographies with success.
• Excellent communication and articulation skills with ability to present status and progress information to all levels in the organization.
• Experience working with clients in various countries.
• Ability to manage and lead complex projects under strict timelines.QOS implementation using Cisco Committed Access Rate (CAR) & Modular QOS CLI (MQC) technology.
• Strong skills on packet filtering through Policy Based Routing (PBR), Time based Access - List implementations
• VLAN implementations, ISDN, NAT, GRE TUNNELS, IP addressing and subnetting
• Understanding of cisco unified computing and cloud computing.
• Configuration and troubleshooting of BGP,VLANs etc. AToM (EoMPLS, Frame-Relay over MPLS, Bridging over MPLS, PPP/HDLC over MPLS), MPLS VPNs,Layer 3 and 2 VPNs configuration functionality.
• Possess well-developed interpersonal skills and the ability to motivate and direct others in a supportive and a cooperative team environment.
• Operations oversight. This has helped in taking up new challenges and assignments and delivering superior results in a timely manner and within budget.
• Proven technical expertise in implementation, operations and vendor management .
• Customer satisfaction,operational and people management experience.
• Good communication and presentation skills. Ability to execute tasks single handedly/with minimal supervision.

TECHNICAL SKILLS:

Protocols/Network Devices: BGP, MPBGP, LAN, WAN, MPLS VPN’s, Metro Ethernet, VLAN, VTP, STP, RSTP, Amazon web services, Etherchannel, QoS, VOIP, RIP, EIGRP, OSPF,legacy protocols like STUN,X25, Cisco 7507, 7609, 1700 series, Cisco 3660, Cisco 2600, Cisco 2500 and Cisco 1600,Cisco CRS-1, Cisco ASR Series devices,Atrica 8100,Cisco PIX,Cisco ASR 9K, Nexus Data Centre Switches, IOS XR,Voip Gateways Cisco ATA 186, Audio Code, IPM, CiscoWorks, Whats UP Gold, Cisco Catalyst 1900/2900/3550/4500/6500 , Juniper MX series routers,JUNOS,Extreme Network devices

PROFESSIONAL EXPERIENCE:

Confidential

Network and Telecom Architect

Responsibilities:

• Network consulting in delivering internal projects
• Migration of major services to the newer Cisco platforms causing minimal impact
• Network design for upcoming projects involving cisco gear.

Network Consulting Engineer

Confidential

Responsibilities:

• As a part of the Global Delivery Centre of Cisco
• Design and implement complex solutions for Cisco’s valued customers
• Plan and document highly complex Upgrade and Migration activities across multiple Cisco technologies
• Manage and optimize existing customer Environments
• Provide critical recommendations to help Cisco's customers retain their competitive edge
• Build simulated networks in Cisco CALO test labs to proof exciting new solutions
• Work in larger virtual teams spanning functions, regions and departments.
• Contribute to the future growth and success of the Global Delivery Center
• Perform analysis and diagnosis of highly complex networking problems
• Act as a technical expert with other team members, as well as with other Cisco worldwide teams
• Build simulated networks to resolve problems and compatibility issues, and perform an analysis of network designs
• Provide improvement opportunities and recommendations in products and IOS
• Keep up-to-date with the latest technology products, to provide high-quality support in current and future services

Network Architect

Confidential, Los Angeles

Responsibilities:

• The architecture and implementation of production networks for Confidential Broadcast systems
• Interpret business requirements into technical network solutions
• Ensure that technical solutions align with the original business objectives, service levels, IT strategies, and design intent.
• Assist with budget planning and bill of material generation for projects
• Drive and deliver on strategic planning, design, and support of the IP network infrastructure including routing and switching, and security for the Confidential broadcast
• Project manage and lead implementations to be performed by the network operations staff
• Evaluate new vendors of the client and perform proofs of concepts where needed.
• Provide tier3/4 support for the Network Operations staff.
• Participating in the identification, development, and implementation of industry standards and security best practice
• Scaling the network infrastructure to support millions of Confidential customers for live television streaming, video on demand, and other advanced features to the set top box, mobile clients and PCs.
• Design and scale the highly available MPLS backbones ( Confidential owned and 3rd party MPLS peering) Design and scale the global load balancing solution for various Confidential customer facing applications. This is to support the huge growth in online video demand.
• Some projects I’ve worked on thus far is for Confidential NGBN PoP move (move LABC,LCF traffics and other ckt connectivity while maintaining service continuity) and the Confidential LABC CONUS upgrades.

Confidential

Architect

Responsibilities:

• Service Fulfilment - Delivery of IP MPLS Services.
• Prepare, Monitor and Control the Transition and Transformation Plans for multiple environments.
• Co-ordinate with various teams (internal and external) to enable smooth transition activities.
• Understand the Contract related terms, and contribute to the preparation of SOW documents.
• Define roles and responsibilities and manage transition SMEs.
• Engage with the NSU SF team to provide data and discuss structures, tools and processes existing today.
• Facilitate access to the local tools and inventory data for inventorization purposes.
• Help establish a good understanding by the SF team of processes existing today .
• Review the Knowledge Acquisition document, provide feedback and sign off acceptance of its contents.
• Review the Standard Operating Procedure document for that Stage, provide feedback as required and then give sign off acceptance.
• Help to verify and detail NSU scope for:
• Existing NSU scope (Products, Services, Network topology, network devices).
• Additional Network volume.
• Existing work done locally using the NSU networks, which can be potentially taken up by Service Factory
• Identify the right Subject Matter Experts (SME’s) from the operations and engineering teams of that country for discussions in the following areas:
• Understanding Demand flow from the moment the Demand Manager gets a Demand.
• Feasibility Design & Engineering.
• Implementation and Operation of services.
• Insight into local fulfilment and assurance tools and processes .

Confidential

VPN OWNER EXPERT

Responsibilities:

• Responsible to liaise with the pre-sales teams for feasibility check of the various elements of the VPN.
• IP Design,solution design and IP allocation/validation,.Configuration management and change management for several major customers like Japan Airlines, American Airlines, SITA.
• Evaluating and validating the detailed technical design of complex VPN solutions.
• To analyze and implement complex solutions and forecast any complexity and challenges involved.
• Implementing router configuration, activation and acceptance testing with design and implementation of VPN network for the esteemed customers remotely through out the world.
• Configuration of IPVPN services, ISDN, NAS backup, metro ethernet, internet services, DSL Technologies and other IP related services in the customer edge and provider edge routers.
• Exceeding customer expectation in regards to target set to maintain outstanding customer experience.
• Helping the teams to manage first level of escalations for all technical issues on each change request.
• Actively taken part in team building, auditing and getting first time right, of the changes implemented, KPI building for self and team, driving the members to achieve KPI adhering to the process and going extra mile for customer satisfaction.
• Taking part in major organizational activities and contribute towards the business functions.
• Mentoring, coaching, forming and brainstorming of the team members for different services and preparing them to perform according to the set objectives.

Confidential

Senior Specialist

Responsibilities:

• Responsible for the accurate and on-time IP change management and configuration of new routers on the world's largest private global MPLS/VPN Network.
• Migrating customer sites as per the desired plan.
• Partner backbone integration into Orange backbone, using back to back VRF model.
• Creation of implementation plans and the system infrastructure document, migration procedure and rollback procedures.
• Work closely with network solution designers to prepare the customized solutions.
• Work on different operational/provisioning tools and configuration database i.e. MachX, Clarify, SESAM, IP Toolbox, Fileade, and GINI (CMDB) etc.
• Responsible for performing router/switches configuration, activation and testing, post implementation review and service improvement plans.

Confidential

Responsibilities:

• Conducted the pilot test to kick - start the project.
• Negotiate and document timelines and scope of work
• Study and validate the application bandwidth requirements
• Accountable for the on-time and error-free implementation of the design.
• Prepare configuration and perform router configuration, activation and acceptance testing.
• Creating process/technical documentation/Reporting for the ease of streamlining the project.

Confidential

Responsibilities:

• To study and validate the complex inter - AS topologies for individual customers on per VRF basis.
• Coordinate with Orange engineering to make necessary topologies and design changes as per customer topologies.
• Creating process/technical documentation for the ease of streamlining the project.

Confidential

SME

Responsibilities:

• Manage and effectively utilize a team of about 10 Engineers across Delhi NCR.
• Regular involvement in the Weekly/Monthly Video conferences and meetings, reporting,MTTR evaluation, team training needs and several other related activities.
• Actively involved in the ISO Audit at several MCN, MEN sites, BTS Sites in circle.
• Provide expert support to Pre-sales teams for service provider level issues including analysis of the customer’s existing infrastructure and the best ways to integrate them with the Reliance MEN Network and on VPN/Network change Management requests.
• Liaise with the several NOC/ANOC/ASOMG teams on ways to effectively utilize resources and daily ways of work.
• Image and IOS up gradation to new software releases of Cisco Routers and Switches. Raising TAC cases to vendor (Cisco) for resolution of escalated network faults and bug fixing.
• Raising TAC cases to vendor for raising RMA for faulty parts and liaise for acquisition and shipping of the spares.
• Acceptance Test (AT) of newly integrated Cisco and Atrica devices. Fault Management.
• Responsible for on-time and error-free implementation of assigned MEN and VPN networks.
• Validate the MEN elements feasibility as per plan and conduct acceptance testing.
• Generate configuration change files and conduct team meets to expedite circuit validation and delivery.
• Perform router configuration, activation and acceptance testing. Validate the AT reports.
• Validate the detailed technical design of complex VLAN, BGP, OSPF, MPLS-VPN changes.
• VPN design and implementation as per customer requirements

Confidential

NOC Engineer

Responsibilities:

• Planning and implementing the necessary configuration for new customers.
• Network troubleshooting.
• Planning and implementing routing policies for backbone network.
• Customer interaction and handling.
• Helping junior colleagues to grow.
• Upstream and vendor Interaction
• Configuration and troubleshooting of Cisco MEN Network elements which include Cisco routers and switches spread over different locations.
• Monitoring of the network elements using NMS software such as MRTG, what’s up and Aspen etc

Confidential

Technical Support Engineer

Responsibilities:

• To provide technical support to Microsoft customers for their range of products including Windows XP, server operating systems and wireless routers.
• Act as a consult for the queries faced on technical issues by the team members.
• Responsible for all major product level escalated issues.