Systems Engineer Resume
Minneapolis, MN
SUMMARY:
- Around 12 years of experience in engineering of Microsoft Windows Server 2003/2008/2012/2016 based environments and infrastructure virtualization, monitoring, automation. Experience with Microsoft Hyper - V server and VMWare ESX server, infrastructure management, monitoring with Microsoft SCOM 2007/2012 R2/2016, automation using SCORCH and Powershell, capacity planning, maintenance, troubleshooting and management of HP ProLiant/BLADE server hardware and HP EVA/MSA/P2000G3, HP Lefthand / NetApp storage devices and also expert experience in Microsoft Technologies like System Center 2012 R2, BizTalk Server, SharePoint Server, Team Foundation Server, Project Server 2013, SQL server.
- Experience in configuring BizTalk 2013 multi-server environments on virtual machines configuring BizTalk Server 2013 with BAM, ESB and UDDI, importing BizTalk applications, monitoring BizTalk using System Center Operations Manager 2012. Achieving high level of automation using Orchestrator 2012 run-books.
- Expert knowledge in building/configuring Hyper-V 2012 clusters and managing environments using System Center 2012 suite. Excellent knowledge in using System Center Virtual Machine Manager 2012 (SCVMM) to configure templates for each server role and one click deployment of server farms - SharePoint server farms, BizTalk server farms, TFS server farms. Deep understanding of Virtual Networking Concept and architecture and experience in creating complicated Virtual clustered environments with dynamic hardware configurations.
- Expert knowledge in engineering and architecture of Microsoft System Center Operations Manager SCOM 2007/2012 R2/2016 environments, monitoring both Windows and Linux environments, applications, networking devices
- Experienced in BizTalk Project Architecture focusing on integration solution Multiple Project experience in integrating applications using BizTalk Server (2013)
- Experience monitoring of BizTalk applications, servers, receive locations using System Center Operations Manager, configuring email, Text message alerts, incidents in Service Manager.
- Expert knowledge in Integrations between System Center Orchestrator 2012, System Center Service Manager 2012, excellent in creating run-books in Orchestrator and executing them from Service Manager Service Requests. Also good in implementing Integration packs using Opalis SDK.
- Completed Full Integration between Service Manager 2012, SharePoint 2010, Operations Manager 2012 and Orchestrator 2012.
- Excellent knowledge in SharePoint 2013 + Project Server 2013 Integration
- Excellent knowledge in SharePoint 2013 + Team Foundation Server 2012 Integration
- Excellent knowledge in SharePoint 2013 + PowerPivot integration
- Good in configuring backups using System Center Data Protection Manager 2012
- Expert in SharePoint 2013 configuration / troubleshooting, updates, maintenance, creating SharePoint sites, configuring SharePoint service application.
- Good knowledge of SQL Server 2012, Reporting Services, Analysis Services, SQL Server Replication
- Good exposure to Linux Debian/RedHat/CentOS/FreeBSD/Sun OS server administration, troubleshooting, Testing, Implementation, and Maintenance.
- Efficient in several capacities, including software version control, Installation, Administration, Open Deploy Configuration.
- Expert trouble-shooter and problem solver with deadline-driven work ethic
- Highly motivated with excellent analytical and communication skills, and an ability & enthusiasm to learn new systems and technologies.
- Eager to learn new skills
TECHNICAL SKILLS:
Technologies: SharePoint Server 2010/2013, Team Foundation Server 2012, Project Server 2013, System Center 2012 - Virtual Machine Manager (SCVMM), Orchestrator, Operations Manager (SCOM), Service Manager (SCSM), Data Protection Manager, Office 2013 (SCDPM), System Center Configuration Manager (SCCM), Active Directory, Microsoft IIS 7 configuration, Microsoft Network Load Balancing, iSCSI, Fiber-channel
Languages: C, PowerShell, C++
Database: Microsoft SQL Server 2012/2008, MYSQL
EAI Server: Microsoft BizTalk Server 2013
Operating Systems: Windows Server 2016/2012R 2/2012/2008/2003/ Windows 7,8,10 and Linux RedHat, CentOS, Debian, Sun OS, FreeBSD/OpenBSD/BSDI, ESX Server, Hyper-V server, HP-UX
Hardware: HP MSA, EVA, MSL, ESL, EML, ProLiant DL, ML Servers, Blade Servers C-class, Brocade Switches, ProCurve Switches
Other: MS-Office 2013, Performance Point Dashboard Designer, SharePoint Designer, AdminStudio, InstallSheild, Continuous Access, Orca
PROFESSIONAL EXPERIENCE:
Confidential, Minneapolis, MN
Systems Engineer
Responsibilities:- Monitoring of 500 domain controllers using SCOM 2012 R2, creating custom rules and monitors, development of automation tasks using PowerShell/VBS scripts and System Center Orchestrator run-books.
- Development of custom SCOM Management packs for Optum to monitor Windows Services, TCP Ports, WEB applications, server availability.
- Upgraded SCOM to 2016.
- Built three additional management groups for agent load balancing.
- Built a Savision Live Maps 8.5 portal and created many separate dashboards, including interactive maps for the management to monitor the infrastructure for outages. Some of the dashboards were displaying the key performance counters/metrics of Active Directory for the different domain controllers. Configuration of service dashboards including three perspectives - infrastructure, service, end user.
- Creating custom reports using the SCOM Data Warehouse and Ops DB.
- SCOM SNMP Monitoring of network devices in the different datacenters, HP servers, CISCO UCS.
- Integration of SCOM and Service Now using bi-directional connector.
- Expanding the SCOM management group with gateway servers to avoid certificate management overhead.
- Configuration of custom notifications in SCOM
- Onboarding and Monitoring of both Windows and UNIX SCOM agents.
- Built SCCM environment from scratch using the latest version 2016.
- Configured SCCM software update role to push Windows Security updates to domain controllers.
- Used Admin Studio to create unattended installations and editing MSI custom actions building silent installation packages in a MSI/MST format and performing initial installation testing on Windows 7 before hand off to the client for user acceptance testing.
- Experience managing an OS image for large corporate environments.
- Understanding Windows Command Shell Script, VBScript, or Powershell.
- Experience building MSIs using automated tools.
- Installed and Configured Veeam Management pack to monitor ESX servers.
- Installed MS Azure Management pack/configured the connector for SCOM to monitor Microsoft Azure Cloud.
- Working on configuration of a Microsoft Azure cloud service
- Migration of virtual servers to Azure using Microsoft ASR
- Migration of physical servers to virtual using Microsoft Virtual Machine Converter (MVMC) 3.0
- Working on building Linux guests as well as configuration of some services - DNS, FTP, OpenLDAP Server Configuration on RHEL7/Centos7, DHCP, crond
Confidential
SCOM Engineer
Responsibilities:- SCOM 2012 R2 engineering - designing new Management groups, expanding existing Management Groups, creating custom rules/monitors, overrides, installing Update Rollups, troubleshooting, creating custom reports, using Microsoft Datazen Publisher, or simply queries to the SCOM Operational Database and Data Warehouse;
- Monitoring of 15000 SCOM agents, 500 Unix Agents, including certificates inside DMZ or different network connectivity issues, building gateway servers inside the different DMZ;
- Performance analysis and performance troubleshooting and tuning of the Management Group;
- Development of Custom Management packs for monitoring entire applications, services, event IDs or other objects in XML;
- Creating Service Perspectives and monitoring entire services using Live Maps authoring console and SCOM All services dashboard;
- SCOM SNMP Monitoring of 850 network devices - Dell iDRAQs, HP Servers, Dell servers and Blade Enclosures, Cisco UCS;
- NetApp monitoring using OnCommand plugin 4.0.1;
- SCOM monitoring of web transactions, SQL databases availability and connectivity, Web applications availability and performance;
- SCOM monitoring of ESX hosts, Hyper-V hosts, Citrix environments, Active Directory, Exchange, NetApp, HP Storage;
- SCORCH 2012 R2 - maintaining the environment, creating new runbooks for automation of SCOM alerts, integration with Service Now, using Kelverion IPs to create process automation;
- Exposure to DynaTrace APM;
- Exposure to Solarwinds;
- Using Powershell for automation of different administration tasks in SCOM as well as different process automations requested by management;
Confidential, Houston, TX
SCOM engineer
Responsibilities:
- I was hired by as SCOM engineer to repair a broken SCOM 2012 implementation - missing reporting piece.
- Developed a custom management pack to monitor Windows Services and Processes for a custom application called “Shell Trading” including application Windows Services, Processes health and availability as well as specific heartbeat events and triggering alerts based on thresholds and change of conditions.
- In addition the role included training a technician to troubleshoot SCOM 2012 gray agent using event logs.
- Installed Microsoft BizTalk 2010 Management pack and customized the thresholds based on client requirements in order to monitor health and availability of BizTalk applications.
- Developed a SCORCH runbook for automatically opening incident in SCOM using SCORCH Integration pack.
Confidential, Houston, TX
SCOM Lead
Responsibilities:- Actively worked on building three SCOM 2012 Management groups to monitor a 10000+ agents, including applying the existing Update Rollups, developing Management Packs to monitor Services, processes and event ids for custom oil and gas applications, complete SCOM troubleshooting
- Integration with ticketing systems Service Now, OneBSM.
- SCOM Monitoring of networking devices and Dell/HP servers using SNMP
- Worked on creating a Windows Server 2012 cluster of 8 nodes, using HP Left-hand shared storage. Strong knowledge of Windows Failover Clustering, Hyper-V Clustering including Troubleshooting, VM deployments, Logical Networks, VM network and infrastructure knowledge including troubleshooting, design, and implementation experience. Use of SCVMM to ensure live migration for the virtual machines between nodes, creation of snapshots, creation of virtual machines from templates.
- Actively worked on building a Team Foundation Server 2012, experience performing Migration, configuration and/or installation with Team Foundation Server, integration with SharePoint 2013
Confidential, Houston TX
Systems Analyst
Responsibilities:- I was part of a team of SCOM 2007/2012 experts aiming to plan, build and manage a SCOM 2012 implementation capable to monitor/manage 60 000 agents - one of the world biggest SCOM projects. The work included planning and building from scratch twenty management groups running SCOM 2012 R2, supporting SCOM 2007 infrastructure and migrating all old agents to the new 2012 environment, migration of Management packs and settings.
- Each management group contained different management packs to monitor the different groups of servers /Exchange, SQL clusters, etc/. The SCOM 2012 environment was integrated with Service Manager 2012 to handle forwarding of the alerts. We have created different subscriptions based on customer request to notify a specific team for a specific issue in some of the management groups.
- We have also created daily different overrides of rules and monitors to disable or enable ticketing for specific groups of objects. SCOM reporting feature was used to identify different problems related to large number of computer objects. A SharePoint 2013 website was created and we used Power View data models to present data from the Data Warehouse in the SharePoint Power View gallery.
- Our team was responsible for Ops DB and Data Warehouse migrations from one database server to another/or from one drive to another as well as failover testing of the SQL clusters on a month basis as a requirement of the bank. We have conducted a daily monitoring of each management group and were responsible to troubleshoot, debug and repair each problem, analyzing groups of events.
Confidential, Houston TX
Senior Systems Administrator
Responsibilities:- Eight node Hyper-V cluster with configured high availability on each virtual machine. The Physical Hardware for each node was ProLiant DL380 gen8 256GB Ram. A shared storage HP P2000G3 was used to store the virtual machines VHD files and the Data Protection Manager backups. I have configured the storage and the servers from scratch.
- Using SCOM for monitoring different server groups by utilizing different Management Packs - Linux Cent OS, SharePoint 2010, NLB, Windows Server 2012, Windows Server 2008. Reports have been produced by different Power View data models created by pulling out data from SQL database. Those models contained performance information about the environment, statistic of error events. I have built Business Intelligence site under SharePoint where a link to PowerPivot gallery has been created some of the reports were uploaded and automatically synchronized with the information in the database of SCOM. I have configured custom notifications for very important events. I’ve done tuning of the Management packs by creating different rules, sometimes disabling rules. Managing permissions of all users being able to access the SCOM server. Creating custom subscriptions, enabling/disabling/creating rules.
- Distributed SharePoint 2010 Farm of two servers - I have installed, configured, troubleshoot geographically distributed farm. Each Server timer service, web applications were monitored by Operations Manager Management pack. I was responsible for complex troubleshooting, creating SharePoint sites, permission management, patching, migration of content databases,, Business Intelligence Solutions - KPI, Dashboards, Configuring supporting PowerPivot site, deploying custom third party solutions into SharePoint, creating Workflows using SharePoint Designer, creating External Lists, configuring all site features. I have created Service Manager Portal under the SharePoint infrastructure. The Portal included Service Catalog and automation for creating Service Request for Virtual machine servers from the different HP Internal Server roles. By going to the portal users were able to request help, support, and new virtual machines. After requesting a Service Manager Service request ticket is created and Orchestrator run-book executed.
- SQL database server 2008 - four database servers. Each database server is being monitored by System Center Operations Manager and alarm is being sent to administrators group each time something goes down. I was responsible for importing data to the SQL server and server security. SQL debugging using SQL Profiler, permissions configuration, enabling disabling different jobs in SQL agent. Importing data from custom data sources like Excel, database backups and migrations. I’ve done a lot of custom SQL queries for the purposes of our projects.
- Creating different protection groups and customizing backups of the different components of the environment and full backup for bare metal server recovery. Full maintenance of the backup server.
- Support and maintenance of HP Left-hand storage device and configuring fiber channel connectivity of Blade System and Left-hand. Configuring blade fiber channel switches.
- Service Manager Server was built for the purposes of incident tracking and inventory tracking, knowledge was also developed for the purposes of our project. I have completed full integration between Service Manager, Orchestrator, Operations Manager, and Active Directory. Every incident in SCOM was automatically opened as incident in Service Manager. I have designed custom workflows, SLAs, SLO, configured notifications, email templates.
- I have configured Orchestrator server and developed large number of custom project related run-books in order to achieve full automation of administration tasks . Installation of custom Integration Packs, testing the functionality and integrity of each activity in the integration packs. Using Opalis Orchestrator SDK to create custom integration packs for internal HP project. A Service Manager Portal was configured under the SharePoint 2010 site, then Service Catalog has been created where users can request servers for the different roles /HP custom Linux servers for the purposes of the project/, SharePoint servers, DNS servers and they are created automatically and brought online using SCVMM Integration pack.
Confidential
Application Packager/Systems Administrator
Responsibilities:- Creating Windows Installer and native packages, deployment and functional testing
- Advanced HP Client Automation software server administration and troubleshooting
- Managerial skills: time management; ability to meet deadlines
- Using Admin Studio Repackager to capture installation steps - InstallMonitor or Snapshot technologies.
- Designing large number of custom actions in the different MSIs in InstallShield Wizard
- Knowledge of Scripting (VB, AutoIT, NSIS,WiseScripts etc), WMI and SQL Database
- Experience on Troubleshooting tools such Regmon, FileMon, Processmon, Picturetaker, Installrite, Dependency walker
- Experience in Wise Installer, Win-Install, Radia, SMS, CA Unicenter, Orca
- Good knowledge and Experience on Application Compatibility Testing
- MCSE Certification in Windows Installer Technology
- Experience in SCCM and application packaging, scripting, and QA
- Experience in working with Microsoft windows registry system
- Experience with Microsoft Virtualization; App-V or Med-V
- Analysis of application software solutions, their impact on the production environment and regression testing against standard desktop and server configurations
- Ability to work with and troubleshoot remote workstations regarding application installation issues
- Plan and execute system acceptance of new application packages or existing application upgrade packages.
- Application compatibility testing and application deployment development and management.
- Windows Installer installation packages
- Product organization: features, components, and key paths
- Properties and conditions
- Using the InstallShield environment
- Package validation
- Excellent communication skills in German language
Confidential
HP Storage Engineer/Systems Administrator
Responsibilities:
- Expert knowledge in HP ProLiant Storage Servers
- Excellent communication skills in German language
- Expert knowledge in HP Enterprise Virtual Array EVA
- Expert knowledge in HP Modular Smart Array MSA
- Expert knowledge in MSL Tape Libraries
- Expert knowledge in HP Left Hand storage
- Good knowledge of many other HP disk array products
- Excellent knowledge in performance troubleshooting of storage disk arrays
- Excellent understanding of storage architecture
- Troubleshoot and analyze performance issues
- Excellent working knowledge of multi-path software
- SAN storage performance tuning
- Good working knowledge of SAN storage best practice
- Storage System administration functionality and exploitation
- Firmware application, both upgrading and downgrading
- Good Working knowledge on Business Copy and Business Continuous Access