SUMMARY:

• 8+ Years of IT experience in Windows Installations, Desktop, Application Packaging , UAT Testing and OS deployments for Windows Workstations and Servers
• Extensively worked on MSI Application Packaging using Install Shield, Admin Studio … (Flexera products) and WISE Package Studio
• Experience in creating, testing, deploying and troubleshooting Windows Installer (.MSI) package installations.
• Experience in creating Transforms (MST ), Patches ( MSP ) and Merge Modules ( MSM ) etc for use with MSI's.
• Worked proficiently on VB Scripts , Wise Scripts , PowerShell and Batch Script for customizing applications.
• Strong knowledge on Windows Registry , File System Services, ODBC Connections and COM objects, Devices, Security , Active directory services and other facets of Windows OS
• Good experience on App - V 5.1 /5.0/4.5 sequencing for virtualization applications.
• Experience in virtualizing applications using VMware Thin app … .
• Experience in installing, configuring SQL Server 2008/2012/2014 in large scale environments.
• Extensively worked in Citrix XenApp environment and Hyper-V virtual machines
• Handful experience in creating the global software deployments/patch updates using LANDesk .
• Resolved application compatibility issues on Windows 7 and Windows 10 by creating SHIMS using Microsoft's Application Compatibility Toolkit ( ACT ).
• Experience in Design and Implementation of VMware ESXi 5.0&5.5 and Hyper-V Virtualization Environments.
• Experience in building Microsoft Office Applications using Office Customization Toolkit (OCT) and adobe applications using Adobe Customization Wizard .
• Experience in using Windows Installer SDK development tools like Orca to work with MSI's and debugging for package review/cleanup.
• Experience in configuring and managing web servers and SQL servers in NLB and clustered environments.
• Strong experience in package validation, conflict resolution using Conflict Manager to detect and resolve the software conflicts between the packages.
• Design and implementation of the upgrade of SCCM 20012 R2 SP1 to SCCM 1606.
• Provided support for SCCM Client, Hardware and Software Inventory Issues .
• Created the Software updates group and deployed to Workstations and Servers.
• Configured Security Patch Deployment Packages using SCCM 1606/2012 and WSUS.
• Expertise in generating reports using SCCM 1606/2012, as well as SQL Reporting Services.
• Experience in Windows \ Linux and Mac systems users.
• Experience in deploying the Office 365 proplus to Mac (ISO) systems by using SCCM 2012.
• Strong experience in package migration from windows 7 to windows 10 using SCCM 1606, SCCM 2012 .
• Experience in creating and deploying windows 10 Golden Image (.WIM) using VMware, MDT.
• Experience in Extension of SCCM 2012 to the Intune .
• Administration and maintenance of Windows Server 2012 , Windows Server 2008 , and Windows Server 2003 environments.
• Basic knowledge in Networking Protocols like TCP/IP, FTP, and SMTP.
• Experience in create and regulate LAN/WAN and server alerts to monitor system health.
• Excellent interpersonal and oral/written communication skills, willing to learn, accept the challenging environment and confidence in delivering the results.

TECHNICAL SKILLS:

Operating Systems: Windows 10, Windows 7, Windows server 2012, Windows server 2008, Windows server 2003, Windows XP, Mac.

Packaging Tools: InstallShield, AdminStudio (Flexera products), APP-V, VMware, VMware ThinApp, LANDesk, Citrix xen app, SCCM, SCOM, WSUS, SMS, Orca, Novel Zen Works, Geny VDI.

Technologies: Windows Installer (MSI), Active Directory, and Group Policy (GPO).

Imaging Tools: MDT, Ghost, VMware, PXE.

Languages: C, XML, S QL, T-SQL and VB Script, wise script, PowerShell, Batch Script..

Databases: Or acle, MS Access, SQL Server .

Debugging Tools: Filemon, Regmon, Install watchpro, ACDC, Process Monitor, ACT 5.6 .

PROFESSIONAL EXPERIENCE:

Sr. Windows System Engineer

Confidential,Los Angeles,CA

• Design, Implementation and Administration of the SCCM 1606 infrastructure upgrade.
• Installed prerequisites such as ADK 1607 and SQL server 2014 SP1 for SCCM 1606 upgrade.
• Experience in installing, configuring and troubleshooting Site Servers, Management points and distribution points.
• Applied patches to VDI pools using VMware vCenter Update Manager and host update utility.
• Expertise in creating client status reports in Configuration Manager and troubleshooted the client health issues.
• Assisted in planning for an Operating System upgrade from Windows 7 to Windows 10.
• Responsible for creating windows 10 Golden Image (.WIM) according to client policies and customizations.
• Creating of standard Virtual Machines and templates for VMware ESX, VMs, and Cloning.
• Developed SQL stored procedures to interact with the databases
• Expertise in creating Windows 10 Golden Image (.WIM) using MDT.
• Worked on deploying the Windows 10 Gold Image (.WIM) using SCCM Task Sequence and added LOB applications, drivers, language packs and applications to Task Sequence.
• Created SCCM Queries for existing applications and uninstall package for lower version applications.
• Creating and deploying of Operating System template images using VMware Infrastructure client.
• Virtualized applications using App -V and published them to UAT and Production environment.
• Created and deployed IE11 upgrade package to end user machines and setup Group Policy settings in servers.
• Responsible for backing up and restoring SQL 2005 and 2008 databases
• Deployed Office 365 to end users through SCCM 1606.
• Deployed Applications and Software’s in silent mode to workstations and servers.
• Automated repetitive tasks in SCCM such as distributing and deploying the package to associated DP's and device collections using PowerShell.
• Experience in automating applications using PowerShell, Batch Script and VBScript.
• Troubleshooted the deployment and distribution issues occurred in the process.
• Expertise in monitoring application and OS deployments.
• Able to create and setup virtual machines using VMware 5.5.
• Worked on weekly vulnerable reports that are generated by Qualys Vulnerable management tool and resolve them.
• Developed a process to patch and support clients using Software Updates Management in SCCM and WSUS.
• Worked with all components of HP (Smart Start, Insight Manager, Diagnostics, Network Configuration Utility etc) and Wintel Stack.
• Deployed Microsoft updates, security updates and Service packs to workstations and servers through SCCM 1606.
• Provide day-to-day administration and support services in a Citrix and VMware vSphere hosted environment.
• Experience in integrating WSUS to SCCM.
• Worked on third party application patching and integrated SCUP to SCCM.
• Experience in managing Alerts from SCOM for SCCM servers.
• Experience in Installing, Configuring, Maintaining of Windows Servers 2003, 2008 and 2012.
• Created custom SQL reports for monitoring site servers and Asset Management information.
• File and Print Server migration from physical to VMware virtual environment.
• Excellent communication and interpersonal skills and a very good team player with the ability to work independently.

Environment: SCCM 1606, SCCM 2012 R2 SP1, SCOM, MDT 2012, Windows 10, Windows 7, Windows Server 2012, Windows Server 2008, Windows Server 2003, SQL server 2008/2010/2012/2014, App - V 5.1, PowerShell, Batch Script, SCUP, WSUS, Internet Explorer 11, Office 365, Windows Installer,VMware, Active Directory, Group Policy, Application Compatibility tool kit.

SCCM/Windows Engineer

Confidential,Houston,Texas

• Responsible for Evaluating/Validating and resolving the requests.
• Participated in gathering requirements for packaging from Business Users and Application owners and communicate accordingly once formally approved.
• Tested the applications to ensure the applications are compatible with multiple operating systems.
• Providing and maintaining user access in VMware virtual Center, configuring mail alert for any failure in HA, DRS, CPU and memory.
• Using Install shield & Admin Studio 2015 (Flexera products) packaged the applications and several software’s in MSI format.
• Created transforms (.MST) using Admin Studio 2015 to the original vendor Windows Installer setup package (.MSI).
• Installed and configured VMware Site Recovery Manager 5.5 (SRM) on multiple sites and created disaster recovery plans.
• Build 200+ VMware vSphere hosts and added to new/existing VMware Clusters on Wintel Stack and involved in the Data Center Transformation.
• Responsible for installing, configuring, administrating and troubleshooting SQL server 2000/2005/2008/2012
• Experience in migrating applications from Windows 7 to Windows 10 compatible version.
• Created Golden Images (.WIM) of Win 10 OS using MDT and VMware Tool.
• Created multiple Task sequences in MDT to detect the model and inject drivers appropriately during Windows 10 Golden Image (.WIM) deployment.
• Trouble shooting issues related to VMware ESX 5.5/5.0/4.1 host, VMware virtual center, HA, DRS, VMware update manager.
• Extensive worked on Registry, Security Permissions, and folder structures.
• Worked on PowerShell and VBScripts for the package building and automation.
• Used PowerShell scripting for packaging silent application installations.
• Tested the applications before rolling out to UAT.
• Worked with the end users to troubleshoot problems with the packaged applications.
• Troubleshoot pre-install and post-install errors for applications in both 32 and 64 bit machines.
• Customized the office applications using Microsoft office customization wizard (OCT).
• Deployed applications to the end user machines through SCCM 2012.
• Experience in package and deployed the office 365 proplus to Mac and Desktop systems by using SCCM 2012.
• Worked on Microsoft App-v server and client deployment.
• Designed and implemented WSUS patch management and Windows updates, OS Deployment via SCCM 2012 Server.
• Experience in patch requirements and develop action plans for execution of patching updates that will remediate vulnerabilities as expected
• Responsible for development of Windows 10 Golden Images (.WIM) by utilizing Microsoft SCCM and MDT for large number of Point of Sales (POS).
• Expertise in creating various custom reports for OS deployment and Software deployment.
• Installation of all the Server Roles of SCOM 2012 in Single Server and Single management group.
• Responsible for production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.

Environment: InstallShield 2015, Admin Studio Express 2015 (Flexera products), Windows 7, Windows 10, App V 5.1, VMware work station 9.0, Wintel, SCCM 2012, WSUS, Office Customization Wizard, PowerShell, VBScript, Windows Installer, SQL server 2008/2010/2012/2014, Intune, MDT 2012, App - V 5.1, Orca, ACDC, Active Directory, Group Policy, Office 365, Application Compatibility tool kit .

System Engineer - Application Packager

Confidential,Austin,Texas

• Worked with wise package studio 8.0, install shield and Admin Studio (Flexera products) for packaging and re-packaging legacy setup into MSI, merge modules (MSM), patches (MSP).
• Review package request and worked closely with the business owner to check on compatibility and other issues.
• Responsible for creating install and uninstall package for Windows 7 Applications.
• Testing windows installer packages in different windows systems by using VMware and also on separate test machine.
• Responsible for Customizing the Applications based on users request.
• Used VBScript, PowerShell for Custom actions and created components and associated with feature as required.
• Created, modified and customized windows installer (.MSI) packages using Process Monitor.
• Used GenY VDI'S for virtual packages.
• Built Upgrades and Patches (MSP) according to the package requirement.
• Experience in creating the permissions to Folders and Registries.
• Responsible for creating Wise scripts to automate the install of several vendors provided Exe's.
• Expertise in deploy applications using Citrix Xen App Desktop.
• Worked with Symantec packaging console to stream and assign the packages to the tester profiles.
• Experience with orca to customize the Windows installer packages.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.
• Used automated compliance testing tool to resolve ICE errors.
• Experience on creating Golden Images (.WIM) of Win 7 OS using MDT and SCCM.
• Deployed Win 7 Golden Images (.WIM) to End user machines through SCCM 2007.
• Experience in package and deployment the applications in Mac and Desktop systems by using SCCM 2007.
• Pushed SCCM 2007 client to all end clients and debugged the failed PC's.
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool.
• Deployed windows installer packages and virtual packages to workstations and servers through SCCM 2007.
• Worked on creating various custom packages, Task sequences for Operating System Deployment (OSD).
• Troubleshooting the packages that fail during Deployment though SCCM 2007.
• Developed process to patching and support clients using Software Updates Management in SCCM.

Environment: InstallShield 2011, Admin Studio 10.0 (Flexera products), Orca, Windows 7, SCCM 2007, MDT, VMware work station 7, Citrix Xen App Desktop, Windows Installer, Process Monitor, Filemon, Regmon, VB Script, PowerShell, Auto IT, GENY VDI's.

SCCM Engineer 

Confidential, Jersey City, New jersey

• Experienced with install shield, Adminstudio (Flexera products) to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Worked with Business team to understand and gather the requirements.
• Worked on Wise Package Studio to take the snapshot of the pre-install and post-install to capture the changes.
• Implemented standards and procedures for creating .MSI/MST packages and repackaging applications using Flexera products (Adminstudio, install shield).
• Extensively worked with Orca to edit the MSI Tables, Merge Modules.
• Configured MSI with Orca to create transform according to client requirement.
• Experience in customize the windows installer based office products using Office customization wizard (OCT).
• Edit and customize the packages with Wise Windows Installer Editor.
• Worked on Wise and Batch Scripts to customize the applications according to company standards.
• Creating Scripts using Win batch studio to attain different requirements like automatic update of the applications, shortcut creation and deletion and compile them using Win batch compiler to get the .exe files for easy deployment of tested installations.
• Virtualized applications using App -V and published them to UAT and Production environment.
• Tested the applications in the Lockdown environment before sending the application to QA.
• Performed quality assurance analysis on all the packages before distributing them to production environment.
• Experience in creating SCCM collections using business criteria, package and advertisements
• Created SCCM Packages and push the packages to Win XP, Win 7.
• Used the SCCM for deploying both the Physical and Virtual Applications.
• Created Hardware & software inventory reports using SCCM queries

Environment: Windows 7, install shield 2010, Adminstudio 9.0 (Flexera products), VMware Thin App, VMware work station 7, Wise Package Studio 8.0, Orca, Process Monitor, Batch Script, Wise Script, App-V 4.6, SCCM 2007, ACT 5.6, Novell ZEN works.

Application packager

Confidential,Washington, DC

• Software Application packaging and re-packaging using Wise Packaging Studio 7.0.
• Creating packaging standards and procedures for developing efficient and robust packages.
• Installing and configuring Active Directory and its components.
• Created user ids and Application group ids in Active Directory.
• Working on improving the package analysis and testing procedures.
• Helping Product managers to and automate the installation and configuration of their Products.
• Using Filemon and Regmon for monitoring the files and registry Keys accessed by the application and also worked on various third party tools as part of troubleshooting.
• Worked on Microsoft Soft grid to virtualized applications for Citrix Environment.
• Publishing of virtualized/Re-Packaged application in the Citrix environment for the User to test through the web interface.
• Extensively involved in setup soft grid environment required to sequence/virtualization and Configuring clients to test/deploy soft grid packages.
• Worked with SFT, SPRJ, OSD, ICO files, customizing OSD files with script commands and manually edited them to perform registry settings (add/remove registry), ODBC settings etc.
• Automated Installs using VBScript and Wise scripting. In addition, Installs are automated to be silent so that they can be easily deployed.
• Distributing Software using SMS 2.0 in a large-scale environment.
• Involved in installation and configuration of SMS 2.0 on Windows XP.
• Involved in SMS server administration to configure SMS packages before the deployment of all the application to the End User.

Environment: Windows XP, Wise Package Studio 7.0, VMware work station 5, VB script, Ghost, SMS 2.0, Citrix Meta Frame Server 4.0, APP-V 4.5RTM, Active Directory.