IT Manager Resume Tampa Florida - Hire IT People

FORMAL EDUCATION:

Postgraduate Degree in Industrial Engineering
Masters in Executive Information Technologies
B.S. in Professional Management

SKILLS:

IT Management and Supervision

Successfully supervising 30+ employees with high technical and engineering skills
Supporting IT in Help Desk, Network Center, Computer Manufacturing and Engineering Systems
Leading a multinational team from Africa, England, Turkey, Germany, Puerto Rico and the USA

Enterprise Systems and Applications

Developing MOSS ver. 2003/2007, Microsoft CRM, Remedy and many other DoD Centric systems
Expert designing, integrating and implementing InfoPath to MOSS 2007
Enhance business processes by developing Work-Flows with SharePoint Designer 2007
Managing systems throughout Europe, Middle East, Latin America and the US
Responsible for Top Secret Systems Security
Expertise level of proficiency in MS-Office Suite applications including Visio and, MS-Project
Programming in Visual Studio (C#, MS-VB), .Net, SharePoint Designer 2007, and RAD Tools

Other

Active US Department of Defense Top Secret (SCI) clearance and NATO Secret (Inactive)
Bilingual English and Spanish

EXPERIENCE:

2005-Confidential,Tampa Florida
IT Manager
Responsible Portal Development in a SOF JOINT Special Operations Component
Designed the organization’s Portal incorporating work-flows with SharePoint Designer
Supervised Software Engineers in Defense Ready/CRM and SharePoint Portal development
Developed Knowledge Management initiatives for the company
Designed and developed SharePoint work-flows to improve processes
Planned and scheduled processes to promote efficient work-flows
Managed IT project portfolio according to PMBOK standards

2001-2005 Confidential, USA Heidelberg Germany
Chief Management and Engineering Systems Branch
Led a team of MS-Certified Engineers
Oversaw all managerial and technical activities of the engineering branch supporting 300+ users
Directed several Networks, Customer Support and Information Assurance sections for the branch
Planned and assigned work set priorities and advised employees on program goals and objectives
Implemented and enforced security policies
Responsible for the Information Facility System used to manage property assets for more than $100 million
Served as Project Manager, Chief Telecommunications Officer (CTO) and Webmaster

1989-2001 Confidential, USA Panama and Puerto Rico
Information Systems Manager
Technical Consultant and Action Officer
Installed and managed REMEDY on Unix Enterprise Server
Responsible for administration of the Wide Area Network (WAN) supporting 1,000+ Users
Resolved complex IT troubleshooting issues and support the Help Desk
Monitored Panama Network consisting of systems such as the Microwave, Satellite, Data Servers and the AT& T Telecommunication\'s Switch

1986-1989 Confidential,Optical Systems, Panama
Site Manager - Contractor Officer Representative
Performed all administrative functions as the Site Manager for Panama
Directly supervised Electro-Optical technicians
Maintained contract according to Operating Level Agreements

1985-1986 Confidential, Puerto Rico
Production Supervisor
Production Supervisor of 30+ technicians in the computers-testing and burn-in
Worked as a Digital Electronic Tech repairing printed-circuit-boards at the integrated circuit level

HONORS and AWARDS:

Honors in Data Processing, Wright College of Chicago
Civilian Award for Humanitarian Service Medal
DoD Army Commendation Medal
Good Conduct Medal
Certificates of Achievement

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It Manager Resume

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