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Front Desk Agent Resume

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Arcadia, CaliforniA

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Career Focus
A driven individual seeking a career in the field of finance that will utilize developed administrative, interpersonal and analytical skills

Unique Skills & Qualifications

  • Strong background in quantitative analysis developed through work experience and course work
  • Detail oriented professional with proven organizational abilities
  • Recognized for leadership and problem-solving strengths
  • Extremely thorough and accurate
  • Effective communicator and relationship builder
  • Work effectively within a team as well as independently with minimal supervision
  • Fluent in spoken and written Korean
  • UC programs including On-Line Timekeeping, Payroll Personnel System (PPS), and Blink

Education

Confidential, San Diego (UCSD)

  • Major: B.A., Economics
      • Graduation: June, 2011
  • Minor: Japanese Studies
      • GPA: 3.6 Provost’s Honors Recipient

Professional Experience

Employment Office Lead
Confidential, UC San Diego
August 2009 – June 2011

Within the two years of employment, an equity increase, promotion, and stipend was provided to accommodate the increased duties and cross functionality between student and staff employment.

  • Process payroll for 350 student employees bi-weekly
  • Audit vacation, sick and leave balances for staff employees of all nine UCSD Libraries
  • Gather and participate in the population, verification, and design of the staff database
  • Monitor, track and reconcile work study balances
  • Research and analyze discrepancies
  • Prepare and deliver various time sensitive documents to library departments and campus offices
  • Train and provide direction to new, entry-level assistant

Front Desk Agent
Confidential, Arcadia, California
June 2008 – September 2008

  • Check guests in and out in a timely and courteous manner
  • Ensure reservations are taken correctly
  • Offer assistance and provide essentials to ensure satisfaction of every guest
  • Familiarize pertinent information related to each guest in the hotel
  • Assist supervisor/managers and complete essential reports

Campus Involvement
Events Board Programmer – Serve as a member of Confidential Council, coordinate and execute events for Confidential student body

  • Responsible for the oversight, direction, and management of all activities that promote Warren community
  • Effectively utilize student fees and monitor budget predictions
  • Communicate with 9 other members through weekly emails
  • Conduct post-event evaluations to determine how future events could be improved
  • Attend weekly Warren College Student Council meetings

Confidential Counselor - Week long summer camp open to all children ages 6-16 who have had a parent in treatment for cancer, in remission for cancer, or has passed away from cancer

  • Raise $50,000 throughout the year prior to camp to provide a free camp for all campers
  • Research fresh ideas to effectively promote Confidential to community members, business, and other organizations in the San Diego area
  • Undergo an intensive training process that focuses on facilitating positive group interactions, teaching how to deal with children in sensitive situations and creating a memorable experience for every camper

Confidential Freshman Orientation Leader - Appropriately convey tonewstudents and their families aboutacademics,programs, andcampuslife

  • Become acquainted with services , activities, staff, and facilities at Confidential and UCSD
  • Demonstrate effective management of group dynamics and conflictr esolution

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