Customer Service Representative Resume Kerens, Texas - Hire IT People

Job Experience:

Confidential�
Specialized Escalation Unit Customer Service Representative

Assist with Reschedule clients appointments
Assist client with chip deem and chip referrals
Extensive knowledge in SNAP, Medicaid, Tanf, Mepd, Msp.
Knowledge of the TW Handbook and Mepd Handbook
Ability to navigate through the Tiers system
Reviewed and issued audits on account information and processes.
Performed queries in multiple databases.
Adhered to government monetary regulations

Confidential�
Customer Service Representative

Answered inbound calls in support of customer needs.
Conveyed in a reassuring manner step by step instructions to resolve application issues.
Reviewed and issued audits on account information and processes.
Performed queries in multiple databases.
Adhered to government monetary regulations

Confidential�
Sales Associate

Controlled activities related Purchasing, exchanges and/or returns.
Interacted with vendors regarding availability, pricing, buy-backs, damaged product, and special orders.

Confidential�
Personal Assistant

Done basic duties and patient care duties.
Helped patient in ordinary daily needs..
Manage appointments of patients.
Provide entertainment for patients by managing various short programs.
Provide medicines to patients on timely manner.

Skills:
Customer Service Skills | Cash Handling Skills | Computer Skills (Microsoft Office, Word, Excel, PowerPoint)

Education:
Confidential�Graduated 2008�
High School Diploma
Kerens, Texas

Summary:�I am seeking a position that will utilize the skills as mentioned above and offer to me the opportunity of growth. I am a highly trainable individual with the ability to emanate any employers’ expectations.

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Customer Service Representative Resume

Kerens, TexaS

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