SUMMARY:

• Confidential HR professional possessing experience in HR Generalist work, staff recruitment, policy formation, benefit administration, employee life - cycle management, budget, compensation, employee relations, talent acquisition, risk management, training, performance evaluation, and auditing.

TECHNICAL SKILLS:

• Kronos UltiPro Kenexa 2XB ADP HRB Pay Expert PeopleSoft Siebel Oracle HR Information Systems SAP
• Proficient in Microsoft Office Environment Workers Compensation Claim Management Employee Relations
• Administration of progressive line of discipline and appropriate corrective action
• Programming of MIR3 Answering Services I-9 Auditing

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

HR Generalist

Responsibilities:

• Provided comprehensive support to management and leadership team with the recruitment process; managed the daily administration of human resource policies and procedures (for an average of 400 to 575 employees), and expatriate processing.
• Performed full-cycle recruitment, managed onboarding processes, processed employment offers and relocation consulting; coordinated all new hires were provided a complete new-hire orientation.
• Managed payroll on bi-weekly basis (calculated & entered time for hourly and salary personnel) & reconciled sick and vacation accounts, cash accounts, and banking, ensuring operations meet state and federal guidelines, partnering with our finance department to maintain payroll records.
• Successfully managed programs including 401k, workers compensation program, short/long term disability, OSHA reporting and personnel records with 100% accuracy and timeliness in process turnaround.
• Implemented and supported a skill-based programs to support employee cross-training operations, to streamline work and improve efficiency as well as to provide promotion opportunities and retention operations.
• Participated in the planning, selection and delivery of effective employee training and developmental strategies for staff, regarding all aspects of workplace performance and professional development, focusing on employee cross training and retention.
• Instrumental in implementing and managing protective gear and uniform programs.
• Employee Relations: Communications, disputes, discipline, and documentation.
• Oversaw benefit administration, compliance, and improvements consistent with industry trends.
• Assisted General Manager with local operational duties.
• Managed random drug testing of 400+ employees for two company locations through DISA Global Solutions.
• Reduced the overhead of department by implementing new efficient office procedures.

Conduct benefits administration, open enrollment and new hire eligibility administration.

HR Generalist / Employee Relations

Responsibilities:

• Conducted human resource functions, including full-cycle recruitment, hiring practices, benefits coordination, employee relations, and employee performance evaluations (for 75 to 350 employees) in various locations.
• Managed recruiting efforts with various agencies, colleges, and universities for nonexempt and exempt positions as well as on-boarding processes.
• Lead and facilitated weekly Human Resource projects to ensure optimization of resources and timely execution of tasks.
• Supported benefit administration: medical, dental, vision, life, long term/short term disability insurance, 401(k) plans; including flexible spending accounts, tuition reimbursement and corporate discounts.
• Managed situations having to deal with employees, including counseling and coaching on issues such as sexual harassment, job performance and discrimination.
• Conducted investigations, disciplinary action and documentation of issues. Provided advice and counsel to management on serious personnel issues.
• Developed and enforced policies and procedures involving employees - i.e. drug screening, workplace violence prevention, discrimination, treatment of confidential information, etc.
• Delivered management and employee training on a continuous basis.
• Supported human resource management in the implementation of all HR initiatives and organizational development and training programs.
• Managed unemployment and workers’ compensation processes; represented company in unemployment hearings, avoiding a potential liability of an average of $53,307 annually.
• Generated monthly HR reports for headcount and payroll operations, succession planning, and organizational charts.
• Assisted in annual budget, including researching costs, and forecast future costs related to the HR department.

Human Resources Administrator

Responsibilities:

• Responsible for the development, implementation and administration of human resources functions, including recruitment processes, benefits administration and employee relations.
• Trained Human Resources Coordinators in human capital management and time and labor systems developed for Mexico, Ecuador, Venezuela, Colombia, Dominican Republic, Chile, Argentina, and Brazil.
• Designed, standardized and implemented talent and time management operating procedures and processes.
• Generated pension and 401K reports for the European corporate office monthly.
• Responsible for supporting the administration of nondiscrimination testing process; submitted data and documents to the Assistant Controller (internal trustee) and vendor accordingly.
• Developed, implemented and administered the job description library, updated and rewrote descriptions as necessary.
• Conducted oversight of benefit administration, including claims resolution, life change events, approving invoices for payment and communicating benefit information to employees.
• Collected and analyzed HR data; provided management a report analysis focused on recruitment, total compensation, and employee turnover.
• Conducted New Hire Orientations and onboarding of all salaried and hourly positions; established personnel files and ensured all documentation followed governing regulations as well as corporate policies and procedures.
• Audited monthly premiums billings; partnered with vendors to resolve administrative problems.
• Maintained benefit plan files including correspondence, reports, and forms; conducted participant research as required and financial reports of COBRA payments received.

Employment Counselor

Responsibilities:

• Contributed to the development of market and state business units to assist in the recruiting strategies for assigned requisitions.
• Developed innovative recruiting plans to source qualified candidates.
• Created new hire orientations for employers and assisted in conducting all new hire onboarding.
• Identified and sourced qualified candidates; coordinated interview scheduling, negotiated offers and brought candidate recruiting processes to closure.
• Built working relationships with local partners, staff, and HR colleagues related to recruiting efforts.